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Help - I’ve forgotten my PIN!
trueCall comes already set up with a PIN - the last four digits of the
serial number printed on the underside of the unit. If you have
changed your PIN and have forgotten it, then you can check it at
your Internet Control Panel (see the Weblink and Internet Control
Panel guide).
In extreme circumstances you can reset your PIN to its original
value, but to preserve your security, all your messages will be
deleted. To reset your PIN, pick up the handset and dial
# #
2 0 0 0 #.
WARNING: If you have set your unit to operate in High Security
mode, resetting your PIN will reset your unit to its factory settings -
your configuration settings will be lost, your Zap and Star lists will be
deleted and your log file will be cleared. You will still be able to
access your call history at your Internet Control Panel because this
has a separate password.
I sometimes get a short ring on an extension phone when I
receive a call
trueCall is designed to protect the phones plugged into it from
nuisance calls. If you have additional phones plugged into extension
sockets they may tinkle. If you can hear your main telephone ringing
all around your house, just set your extension phones to ‘Silent ring’.
How much power does trueCall use?
trueCall uses less than one percent of the power of a standard light
bulb! It is an Energy Star certified product - products that have
earned the Energy Star certification perform much more efficiently
and use about one-third of the energy of conventional products.
Energy Star is a joint programme of the U.S. Environmental
Protection Agency and the U.S. Department of Energy helping to
save money and protect the environment through energy efficient
products.
Will trueCall work with my SMS phone?
Some modern phones can send and receive text messages (SMS
phones). trueCall will allow your phone to send and receive text
messages if you have Caller ID set up on your phone line.
Frequently asked questions
