True ALPINE RUNNER Owner'S Manual Download Page 38

Page: 38 / 50

CHAPTER 6: ADDITIONAL INFORMATION

Truefitness.com / 800.426.6570 / 636.272.7100

38 of 50

Fault SP01:

Belt Under

Speed

Tread motor rpm is

below target rpm

High Belt Deck Friction

Lubricate treadbelt

High Belt Tension

Contact dealer or TRUE service

Low Line Voltage

Check drive belt and walking belt

tension

Dirty or misaligned speed

sensor

Contact dealer or TRUE service

Fault SP02:

Belt Over

Speed

Tread motor rpm is

higher than target rpm

High Belt Deck Friction

Lubricate treadbelt

Contact dealer or TRUE service

Line Voltage

Check AC line voltage

Dirty or misaligned speed

sensor

Contact dealer or TRUE service

Fault SP03:

Belt Over

Accel

Speed

Tread belt speed

increasing too quickly

User is holding belt back

Do not try to stop belt

High Belt Deck Friction

Lubricate treadbelt

Dirty or misaligned speed

sensor

Contact dealer or TRUE service

Fault SP04:

No Speed

Signal

Speed

Speed sensor is not

providing speed data

Dirty or misaligned speed

sensor

Contact dealer or TRUE service

High Belt Deck Friction

Lubricate treadbelt

Contact dealer or TRUE service

Low Line Voltage

Check AC line voltage

Fault IN01:

Incline Stall Incline

Incline not moving

when commanded

Console displays Fault

Calibration not saved. Incline

disabled.

Power cycle

Check cable connections

Run incline calibration

Incline Potentiometer value

out of range

Contact dealer or TRUE service

Acme Nut Jammed

Motor Bearings

Fault IN02:

Incline Out

of Range

Incline

Incline value is out of

the calibrated range -

does not occur during

calibration

Console displays Fault

Calibration not saved. Incline

disabled.

Power cycle

Check cable connections

Run incline calibration

Incline Potentiometer value

out of range

Contact dealer or TRUE service

Fault IN03:

Incline Run

Fault

Incline Incline moving when

not commanded

Console displays Fault

Calibration not saved. Incline

disabled.

Power cycle

Check cable connections

Run incline calibration

Incline Potentiometer value

out of range

Contact dealer or TRUE service

Summary of Contents for ALPINE RUNNER

Page 1: ... Assembly Guide Warranty Card Included ALPINE RUNNER OWNER S MANUAL Model TI1000 Revision 091418 ...

Page 2: ...ness com resources document library ماھ عیمج تاجتنملا ةضورعملا يھ جذومنلا دق فلتخت جتنملا يلعفلا اھمیلست تافصاوم جتنملا تازیملاو جماربلاو ةلباق رییغتلل نود راعشإ مظعمل ام لصی ىتح نآلا لیلد كلاملا ىجری ةرایز www truefitness com تادنتسملل يف تاغل ةیفاضإ ىجری ةرایز www truefitness com resources document library WICHTIG Alle hier gezeigten Produkte sind Prototypen Das tatsächliche Produkt ausgeliefert...

Page 3: ...tial alike The proud manufacturing tradition of quality and the culture of innovation at TRUE have given rise to a full line of extraordinary cardio and strength equipment As a result people all over the world are benefiting from the TRUE experience Innovation across the full product line has made TRUE successful and is a trademark of the TRUE heritage TRUE s patented Heart Rate Control technology...

Page 4: ... Chapter 3 Product Overview Product Overview 27 Chapter 4 Care Maintenance Care Maintenance 29 Cleaning the Equipment 29 Running Belt Alignment 30 Tensioning the Running Belt 31 Belt Lubrication 31 Leveling the Equipment 32 Other Scheduled Preventive Maintenance 32 Long Term Storage 32 Chapter 5 Customer Service Contacting Service 33 Contacting Sales 33 Reporting Freight or Parts Damage 34 Chapter...

Page 5: ...ock always unplug this TRUE product before cleaning or attempting any maintenance activity Do not handle the plug with wet hands WARNING To reduce the risk of burns fire electric shock or injury it is imperative to connect each product to a properly grounded 110V electrical outlet A risk of electrical shock may result from improper connection of the equipment s grounding conductor Check with a qua...

Page 6: ...er cord or electrical plug or if it has been dropped damaged or even partially immersed in water Contact TRUE Customer Service for a replacement Use a TRUE AC power cord or AC DC adapter only Note the plug configuration for the power adapter may vary by country Position this product so the power cord plug is accessible to the user Keep the power cord away from heated surfaces Do not pull the equip...

Page 7: ...nufacturer Allow only trained personnel to service this equipment Avoid the possibility of bystanders being struck or caught between moving parts by making sure that they are out of reach of the equipment while it is in motion This appliance can be used by children aged from 8 years and above and persons with reduced physical sensory or mental capabilities or lack of experience and knowledge if th...

Page 8: ...0 636 272 7100 8 of 50 SPACE REQUIREMENTS TRUE S recommendation is to leave a minimum of 20 0 5 m on each side of the equipment and a 79 2 m safety zone at the rear of the equipment Note that the maximum lateral running surface is 22 as shown below See Fig 1 ...

Page 9: ...ovided with the product If it will not fit the outlet have a proper outlet installed by a qualified electrician Do not remove the motor cover or you may risk injury due to electric shock 120 Volt This model is for use on a nominal 120 V circuit and has a grounding plug that looks like the plug illustrated in figure A Make sure the product is connected to an outlet having the same configuration as ...

Page 10: ...CHAPTER 1 SAFETY INSTRUCTIONS Truefitness com 800 426 6570 636 272 7100 10 of 50 ...

Page 11: ...hat may be worn damaged or missing To replace any worn or missing decals contact TRUE FITNESS by visiting www truefitness com or contact customer service at 800 883 8783 COMPLIANCES This equipment complies with all applicable codes and regulations For a complete list of compliances please visit www truefitness com SAMPLE SAMPLE ...

Page 12: ...Basic Guidelines for Setting Up the Equipment After removing the equipment from the packaging place the equipment on a clean level surface Make sure the electrical cord easily reaches a grounded three pronged outlet Important Electrical Requirements 120V Your TRUE equipment requires a dedicated 120 volt alternating current AC 20 amp grounded outlet circuit This means nothing else can be plugged in...

Page 13: ...Right Handlebar Base Cover E Left Outer Console Rack Cover F Right Outer Console Rack Cover G Left Handrail H Right Handrail I Left Pedestal Base Cover ITEM DESCRIPTION J Right Pedestal Base Cover K Right Heart Rate Handlebar L Left Heart Rate Handlebar M Lower Console Rack Cover N Console Rack O Base Unit P Left Pedestal Upright Q Right Pedestal Upright Hardware Pack not pictured ...

Page 14: ... pedestal to the corresponding cables coming from the base of the machine b Connect the data power cables coming from the bottom of the right pedestal to the corresponding cables coming from the base of the machine a Install each Pedestal Upright as shown DO NOT pinch cables b Secure the each pedestal upright with 4 bolts and 4 washers but do not fully tighten Hardware Required 8 M10xP1 5x20mm Bol...

Page 15: ...Bolts 8 Internal Tooth Star Washer M8 2 Gasket Step 3 Console Rack Secure Pedestals Step 4 Heart Rate Handlebars a Install Console Rack onto Pedestal Uprights by resting Console Rack tubing on top of pedestal tubing cradles Do not pinch cabling b Install but do not tighten eight bolts and 8 external tooth washers through pedestal tubing cradle and into Console Rack Once all eight bolts are install...

Page 16: ... the base covers with one screw each and attach the screw cover Screw covers are marked L R c Slide each rubber gasket down and press firmly into the Handlebar Base Covers Hardware Required 2 M4xP0 7x12mm Bolts 1 Left Screw Cover 1 Right Screw Cover a Slide each Handrail into the corresponding tube on the pedestal upright b Secure each Handrail with two bolts Hardware Required 4 1 4 20UNFx20mm Bol...

Page 17: ...nd 4 spring washers but do not tighten the screws completely until they have all been installed Hardware Required 4 M8 Lock Washers 4 5 16 24 UNF x 16mm Bolts a Connect the network coaxial wires coming from the left pedestal to the corresponding in the console rack b Connect the data power cables coming from the right pedestal to the corresponding cables in the console rack c Tuck excess cable len...

Page 18: ...Rack Cover Step 10 Outer Console Rack Covers a Install the lower console rack cover using 13 screws but do not tighten completely until all screws are installed Hardware Required 13 M4xP0 7x12mm Screws a Attach the Outer Console Rack Covers using four screws for each cover Hardware Required 8 M4xP0 7x12mm Screws ...

Page 19: ...he two bottom console mounting screws inside the bottom keyholes on the console mast assembly Partially thread the two top console mounting screws into the console Fully tighten all four console mounting screws Note Ensure all cable connections are routed inside the console mast assembly to prevent cable pinching Note Refer to the respective console manual included with your console for wiring con...

Page 20: ...Safety Key Clip to anchor plate located on Console Rack when not working out c Attach clip to clothing at the beginning of any workout Attach the safety clip to your clothing before each workout and when equipment is in use to ensure an immediate halt of all treadmill belt activity if the user is unable to continue Safety Key Feature Number Safety Key Clip 1 Safety Key Pull Cord 2 Safety Stop 3 Co...

Page 21: ... activity Note The safety key pull cord length allows free range of motion for the user within the normal workout parameters identified within this owner s manual Shown to the left is the engaged position of the safety key e stop Note the safety stop outer sleeve that covers the safety stop to denote the engaged position When the safety stop is engaged all treadmill belt activity will cease and th...

Page 22: ...ep 15 Select Voltage a Determine if the unit is being installed on a 110 volt line or a 220 volt line b For 110V units skip to Step 19 For 220V units proceed with Step 15 c Remove the middle frame cover by removing the 4 screws as shown d Set the screws aside for use in step 17 a For all 220V outlets flip the selector switch up ...

Page 23: ...g retaining plate around power cord and reinsert the M5 x 10mm bolt c Plug the unit into a power source and turn on the power switch d After the running surface lifts into a level positon turn the unit off and proceed to the next step Hardware Required 1 Retainer Plate 1 Spacer 1 M5xP0 8x60mm 1 M5xP0 8x10mm Step 16 Reinstall Middle Frame Cover Step 17 Connect Power a Re install the Middle Frame Co...

Page 24: ...nal Connections a Install each Pedestal Base Cover using five screws as shown b Slide the black pedestal cover rings down and press firmly into the Pedestal Base Covers Hardware Required 8 M4xP0 7x12mm Screws 2 M5xP0 8x10 Screws a Connect the Ethernet Cable optional b Connect the Coaxial Cable optional Ethernet Cable Coaxial Cable ...

Page 25: ...tep 1 Remove Stock Transport Wheel Covers Step 2 Remove Step Plastic a Remove 3 screws from each transport wheel cover as shown b Set the screws aside for use in step 4 a Remove the plastic cover from the step frame by removing the six screws as shown b Set the screws to the side for use in step 4 ...

Page 26: ...Step Plastic a Attach the step frame to the unit using four bolts and two nuts Hardware Required Included in Step Kit a Reinstall the step plastic using the screws from steps 1 and 2 as shown b Adjust the leveling feet to ensure the step is sturdy if necessary Hardware Required Screws from steps 1 and 2 Step 1 Screws Step 1 Screws Step 2 Screws ...

Page 27: ...s com 800 426 6570 636 272 7100 27 of 50 TREADMILL OVERVIEW Quick Access Keys Console Assembly Belt Adjustment Bolts On Off Switch Circuit Breaker and Power Cord Leveling Feet Straddle Covers Belt Safety E Stop Key Contact Heart Rate Pads ...

Page 28: ... Removal of the key from the console will stop belt motion to prevent injury in an emergency The safety key must be in place on the Alpine Runner and should be attached to the user s clothing The Alpine Runner will not operate if the safety key is not attached to the Alpine Runner Belt The moving surface of the Alpine Runner on which the user walks or runs Straddle Covers Stationary covers on eith...

Page 29: ...ative please visit www truefitness com CLEANING THE EQUIPMENT After Each Use Use GymWipes Antibacterial wipes or spray a solution of 30 parts water to 1 part mild detergent to dampen a soft cloth and wipe all exposed surfaces Use a LCD screen cleaner or spray a solution of 1 part 91 isopropyl alcohol and 1 part water to dampen a soft cloth and wipe the surface of the console This helps remove fing...

Page 30: ...ifts off center you must make adjustments Important Failure to align the belt may cause the belt to tear or fray which may not be covered under the TRUE Fitness Warranty To stop the running belt press the STOP key Turn the treadmill off CAUTION For your safety use the power switch to turn off the treadmill before making any adjustments Do not adjust the running belt when someone is standing on the...

Page 31: ...commends lubricating every three months Locate the belt adjustment bolts in the front belt cover Remove the rubber cover plugs Loosen the belt adjustment bolts in the front belt cover Lift the belt and apply the lubricant to the center of the deck Center and re tension the belt using the directions above Walk on the unit at 2MPH for about 60 seconds to spread the lubricant evenly through the belt ...

Page 32: ...r cage motor control board and heat sink motor compartment Move treadmill and vacuum underneath Lubricate elevation pivot points including rear stabilizing feet and the lift motor screw Lubricate walking belt and deck Inspect all fasteners Inspect all electrical connections Inspect all components for abnormal or premature wear CAUTION Use only TRUE Fitness certified service providers LONG TERM STO...

Page 33: ... contact information for the closest dealer You may also contact TRUE Fitness customer support team by calling 800 883 8783 or e mailing us at service truefitness com Monday Friday during normal business hours TRUE FITNESS SERVICE DEPARTMENT 865 HOFF ROAD ST LOUIS MO 63366 1 800 883 8783 HOURS OF OPERATION 8 30 A M 5 00 P M CST E MAIL service truefitness com CONTACTING SALES Interested in TRUE Pro...

Page 34: ... are not sure if the actual product is damaged or not You must sign the bill of lading as damaged when accepting the shipment Once you have opened the box and you have determined something is indeed damaged please gather the serial number model number description and photos of damages Please make sure the photos include the damaged product as well as the damaged box the product arrived in Contact ...

Page 35: ... pauses randomly Damaged power cord Replace power cord Power cord not fully seated in socket Inspect power connection at the unit and outlet Safety e stop key not fully engaged Re engage the safety e stop key to the console Insufficient power Verify output voltage from 20A outlet with a voltmeter Error code is displayed on console Contact TRUE Fitness Customer Pinched or loose main communication c...

Page 36: ...ause of the interference until heart rate reading are stable If the probable source of interference is plugged into the same outlet move the suspect source to another outlet Environmental interference from computers Environmental interference from motor driven appliances Environmental interference from cell or cordless phone Environmental interference from Wi Fi router Fault Code Category Descript...

Page 37: ...ltage Retry calibration Verify AC Voltage at Outlet Fault CN08 Calibration Failed Lower Limit Not Reached Console During incline calibration the incline stalled before reaching what should be the lower limit Console displays Fault Calibration not saved Incline disabled Power cycle Check cable connections Incline Potentiometer value out of range Run incline calibration Contact dealer or TRUE servic...

Page 38: ...eed sensor is not providing speed data Dirty or misaligned speed sensor Contact dealer or TRUE service High Belt Deck Friction Lubricate treadbelt Contact dealer or TRUE service Low Line Voltage Check AC line voltage Fault IN01 Incline Stall Incline Incline not moving when commanded Console displays Fault Calibration not saved Incline disabled Power cycle Check cable connections Run incline calibr...

Page 39: ...Loose Cable Check cable connections Motor Control Board Contact dealer or TRUE service Fault A105 Motor Controller Fault AC MCB Phase C Circuit Open Loose Cable Check cable connections Motor Control Board Contact dealer or TRUE service Fault A106 Motor Controller Fault AC MCB Phase B Circuit Open Loose Cable Check cable connections Motor Control Board Contact dealer or TRUE service Fault A107 Moto...

Page 40: ...er or TRUE service Low Line Voltage Check AC line voltage Fault A115 Motor Over Temp AC MCB Over Temperature on Motor Drive High Belt Deck Friction Lubricat treadbelt Contact dealer or TRUE service Low Line Voltage Check AC line voltage Fault A116 Motor Controller Fault AC MCB Brake Gate Driver Fault Loose Cable Connection Check cable connections Drive Motor Contact dealer or TRUE service MCB Faul...

Page 41: ...ntact dealer or TRUE service MCB Fault A126 Motor Controller Fault AC MCB PFC Driver Fault Loose Cable Connection Check cable connections Drive Motor Contact dealer or TRUE service MCB Fault A127 Motor Controller Fault AC MCB Elevation Peak Over Current Console displays Fault Calibration not saved Incline disabled Power cycle Check cable connections Run incline calibration Incline Potentiometer va...

Page 42: ... Friction Lubricate treadbelt Contact dealer or TRUE service High belt tension Check drive belt and walking belt tension Low Line Voltage Check AC line voltage Dirty or misaligned speed sensor Contact dealer or TRUE service Fault SC05 Motor Over Speed Smart Card Overspeed High Belt Deck Friction Lubricate treadbelt Contact dealer or TRUE service Line Voltage Check AC line voltage Dirty or misalign...

Page 43: ...CHAPTER 6 ADDITIONAL INFORMATION Truefitness com 800 426 6570 636 272 7100 43 of 50 EXPLODED DIAGRAMS Pedestal Console Rack ...

Page 44: ...CHAPTER 6 ADDITIONAL INFORMATION Truefitness com 800 426 6570 636 272 7100 44 of 50 EXPLODED DIAGRAMS Motor Pan ...

Page 45: ...CHAPTER 6 ADDITIONAL INFORMATION Truefitness com 800 426 6570 636 272 7100 45 of 50 EXPLODED DIAGRAMS Running Surface ...

Page 46: ...CHAPTER 6 ADDITIONAL INFORMATION Truefitness com 800 426 6570 636 272 7100 46 of 50 EXPLODED DIAGRAMS Base Frame ...

Page 47: ...CHAPTER 6 ADDITIONAL INFORMATION Truefitness com 800 426 6570 636 272 7100 47 of 50 EXPLODED DIAGRAMS Incline System ...

Page 48: ...ent failure resulting from or caused by improper assembly installation failure to follow instructions and warnings in owner s manual accident misuse abuse unauthorized modification or failure to provide reasonable and necessary maintenance TRUE Fitness shall not warrant the performance of the heart rate system on its products as the heart rate system performance varies based on user s physiology a...

Page 49: ... the equipment or instruction to owners on how to use the equipment or any labor costs incurred beyond the applicable labor warranty period 8 This Limited Warranty which is given expressly and in lieu of all other express warranties constitutes the only warranty made by TRUE 9 ANY IMPLIED WARRANTY INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE I...

Page 50: ...__ b Website ____ c Advertisement ____ d Referral ____ e Current Customer ____ f Other_______________ 2 Why did you purchase a TRUE product ___ a Design Appearance ___ b Dealer Suggestion ___ c Price Value ___ d Quality Construction ___ e Performance ___ f TRUE Reputation ___ g Other_________________________ 3 Please indicate your type of facility ___ a Apartment Condo ___ b Corporate Fitness Cent...

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