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PRODUCT WARRANTY

 

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Product Warranty 

TruJump warrants its products to be free from defects in material and workmanship under normal use 
and service conditions for one (1) year after the date of purchase.    The steel frame on trampolines is 
warranted for seven (7) years after the date of purchase. 
All warranty coverage extends only to the original purchaser of the product and is not assignable or 
transferable.    The original store or online purchase receipt must be kept as proof of purchase in 
order for the warranty to be valid.    These documents must be presented in the event of making a 
warranty claim.   
During the warranty period, TruJump will provide repair or replacement of defective equipment or 
parts thereof covered by the warranty.    Any handling, transportation, delivery and other incidental 
charges in respect of the servicing of the equipment shall be borne by the Purchaser.    If the product 
includes a number of accessories, only the defective part or accessory will be replaced. 
The warranty will become void if any defects or damages are associated with the use of unauthorised 
replacement parts. All replacement parts must be obtained from TruJump authorised agents. 
All decisions made by TruJump made in respect of the servicing of the equipment (including repairs, 
replacements or issues relating to defects of workmanship or materials) shall be conclusive and the 
Purchaser agrees to be bound by such decisions.    Any defective equipment or part thereof replaced 
shall become the property of TruJump. 
In the event of a product or accessory being replaced during the guarantee, the guarantee on the 
replacement will expire at the original date.. 
This warranty excludes defects caused by the product not being used in accordance with instructions, 
accidental damage, misuse or being tampered with by unauthorised persons. 
The TruJump Limited Warranty does not cover: 
a)  Products used for commercial or rental purposes. 
b)  Loss or damage to product due to: 

i. 

Abuse, repairs and/or tampering by any person other than the authorized personnel of 
TruJump 

ii. 

Negligence and/or misuse (including foreign objects, accidents, improper storage, 
exposure to sun/moisture, excessive temperature, sand, dust, dirt, other pollution or 
other environmental conditions and failure to follow precautions or proper operating 
instructions stated in the User’s Manual such as improper installations) 

iii. 

Fire, flood, lightning strike, wind storm or other acts of nature. 

iv. 

Freight or improper transport damages, and 

v. 

Improper usage (including use by underage, overweight or excessive number of users 
permitted as stated in the User’s Manual). 

c)  Defects, damages or accidents due to the malfunction, connection to or use of non-TruJump or 

unauthorized parts. In such event, TruJump reserves the right to cancel the Limited Warranty 
coverage immediately. 

To the extent allowed by the applicable local law, the remedies in the Limited Warranty are the 
Purchaser’s sole and exclusive remedies. 
 

Summary of Contents for STR-12FT-6P

Page 1: ...ead or neck l No more than one person on the trampoline at a time Multiple users increase the risk of injury l Use trampoline only with mature knowledgeable supervision l These instructions are import...

Page 2: ...gs Inspect mat for tears or worn stitching Inspect frame for sagging or cracks NO SOMERSAULTS OR FLIPS PARALYSIS OR DEATH can result if you land on your head or neck Do not use if in a cast or have pr...

Page 3: ...oline on hard surface such as concrete tarmac or paving Suitable surfaces include flat dirt or grass sand or play area covered with an appropriate depth of playbark material with no obstructions above...

Page 4: ...njury Before you start to assemble 1 Before using the product 1 Important Warnings 2 Important Instructions for Enclosure Netting and Mat 6 Trampoline and Enclosure Parts List 8 Hardware Parts List 9...

Page 5: ...THE INTENDED SITE FOR THIS TRAMPOLINE IS COMPLETELY FLAT AND LEVEL If the ground is uneven this could cause movement in the frame and stress on the joined sections of the frame that could damage the...

Page 6: ...the trampoline if you have a medical history of neck or back injuries or mental or physical conditions that could cause injury Do not use if the user has any broken bones casts or has recently been in...

Page 7: ...meters from ground level is recommended Provide clearance for wires tree limbs and other possible hazards Do not use the trampoline indoors as this product is intended for outdoor home use only The pr...

Page 8: ...oid any direct contact with metal parts Do not stand or jump on the springs while using the trampoline The springs are not designed to support such stress and weight This can result in serious injurie...

Page 9: ...jump mat Also check that there are no pets or other people underneath the trampoline Do not jump on the trampoline with a snowboard skateboard roller blades bicycle or any other equipment DO NOT hold...

Page 10: ...ing is manufactured with UV resistant material Despite this the netting is exposed to the outdoor elements including sunlight wind rain and wildlife The net surrounding the trampoline must be checked...

Page 11: ...OF WEAR OR TEARING ON THE NETTING Step 2 Walk around the whole perimeter of the trampoline to visually check for material deterioration or other damage 3 Maintenance Requirement for Trampoline Pad Wa...

Page 12: ...ey Number Part Number Part Picture Description Quantity 1 TM 12 72 28 Trampoline Mat stitched with Triangle Rings 1 2 TFP 12 28 PE Frame Pad 1 3 N TRLS 12 72 38 1 Top Rail with Leg Sockets 6 4 N TR 12...

Page 13: ...M4 12 Self Locking Screw M4x12mm 18 B ESLW D10 Small Spring Lock Washer 6 C AW Allen Wrench 1 D EEC 31 8 End Cap 6 E EW Wrench 1 F EGS 12 38 1 Gap Spacer 12 G EB M8 87 Bolt 12 H ESLW D13 Larger Sprin...

Page 14: ...l Ensure there is nothing beneath the trampoline that could cause injury or obstruct movement of jump mat l Remove any obstructions from beneath the trampoline l The trampoline enclosure is only to be...

Page 15: ...h Leg Sockets 3 6 Top Rails 4 6 Leg Bases 5 6 Vertical Leg Extensions 6A 6 Vertical Leg Extension with Indented Hole 6B Lay out all the parts on dry flat surface as shown below Make sure that you have...

Page 16: ...ne end of Top Rail with Leg Socket 3 to Vertical Leg Extension 6A and the other side to Vertical Leg Extension with Indented hole 6B as shown below Repeat in the same manner to assemble all Leg Suppor...

Page 17: ...me by inserting all of the Top Rails 4 in between Top Rail with Leg Sockets 3 as shown below DO NOT PLACE HANDS NEAR THE OPENING WHEN CONNECTING THE TUBES WEAR PROTECTIVE GLOVES TO PROTECT FROM INJURI...

Page 18: ...holes are aligned Repeat in the same manner for all Leg Supports NOTE Do not over tighten the screws at this point The screws should only be tightened all the way after all the springs have been inst...

Page 19: ...d with the Spring Loading Tool 9 underhand and latch it into the corresponding hole on the frame Tap on the spring with the handle of the Spring Loading Tool to make sure it is securely latched There...

Page 20: ...or even distribution of tension and ease of assembly the springs must be placed on opposite sides of the mat in an alternating manner i e 10 then 46 28 then 64 etc In addition to the previously instal...

Page 21: ...tion of tension and ease of assembly the springs must be placed on opposite sides of the mat in an alternating manner i e 5 then 41 14 then 50 23 then 59 32 then 68 etc In addition to the previously i...

Page 22: ...manner as the previous step i e the springs must be placed on opposite sides of the mat in an alternating manner to ensure even distribution of tension IMPORTANT Once all the springs are properly inst...

Page 23: ...s Inspect the Frame Pad before each and every use to ensure all exposed metal parts are fully covered by the Frame Pad Step 9 Lay Frame Pad 2 over the trampoline so that the springs and steel frame ar...

Page 24: ...le the Enclosure Poles Attach End Cap D to Lower Frame Tube with Foam 11 the side with the larger opening It is easier to install by placing D on the ground and pushing the frame tube onto the cap Ins...

Page 25: ...ach Tube Cap K to Upper Frame Tube with Foam 10 with Self Locking Screw A using Allen Wrench C as shown below Repeat this step for all six 10 upper frame tubes Attach the buckles located at the top of...

Page 26: ...ecure with Self Locking Screw A using Allen Wrench C as shown below Helpful Tips One person should stand inside the trampoline to hold the netting in place while another person installs all the frame...

Page 27: ...he triangle rings on the trampoline mat as shown below Loop the other end of the cord through the next hole on the net and then the adjacent triangle ring Continue in the same manner until the end of...

Page 28: ...cure the Frame Pad Wrap and tie the inner elastic straps on the frame pad around the triangle rings and the outer straps around the trampoline frame as shown below Diagram 14 1 2 TRIANGLE RING INNER E...

Page 29: ...rs the frame and all of the springs before using this trampoline Do not use the trampoline if even one spring or triangle ring is damaged or missing Perform a complete inspection of the trampoline to...

Page 30: ...entrance by attaching the buckles as shown below Attach Trampoline Safety Instruction Placard 8 to the trampoline frame as shown The zipper and buckles should be closed during use to avoid users falli...

Page 31: ...ion by the springs and protective goggles to avoid injuries to the eyes Moving the Trampoline and Enclosure To move the trampoline it is recommended for the trampoline to be disassembled and then reas...

Page 32: ...trampoline must be kept steady and horizontal to the ground during the move Failure to follow these instructions may result in the leg support coming loose which may cause serious injury or death The...

Page 33: ...r age l DO NOT attempt or allow somersaults Landing on the head or neck can cause serious injury paralysis or death even when landing in the middle of the mat l Do not allow more than one person on th...

Page 34: ...the enclosure door l Learn fundamental bounces and body positions thoroughly before trying more advanced skills A variety of trampoline activities can be carried out by performing the basic fundamenta...

Page 35: ...with a Hands and Knees bounce and then extend body into prone position and on the mat and return to feet D Practice Routine Hands and Knees Bounce Front Bounce return to feet Seat Bounce return to fe...

Page 36: ...e keeping your back straight and body erect while using your arms to maintain balance 3 Bounce back to basic bounce position by swinging arms up THE SEAT BOUNCE 1 Land in a flat sitting position 2 Pla...

Page 37: ...rchaser agrees to be bound by such decisions Any defective equipment or part thereof replaced shall become the property of TruJump In the event of a product or accessory being replaced during the guar...

Page 38: ...VES YOU SPECIFIC LEGAL RIGHTS YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE THIS WARRANTY IS VALID ONLY IN THE UNITED STATES PLEASE NOTE ANY REPAIRS OR REPLACEMENTS MUST BE MADE USING...

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