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How to Uninstall Your Modem

Removing the Software

The DSL Modem provides a utility to uninstall the software drivers and TI DSL
software tools from the PC. This section describes the operation of the uninstall
utility.

STEP 1

Select the Uninstall program.
To do this select

Start ->

Programs ->

TI ADSL ->TI ADSL Manager Uninstall

.

STEP 2

Before starting the actual uninstall process, the ADSL Modem manager asks
the user to confirm the option of uninstalling the modem software.

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Summary of Contents for TZ6100i

Page 1: ...ADSL Modem User s Guide Version 1 0 Model Name TZ6100i June 4 2001 Homepage http www etriz com ...

Page 2: ...2 User s Guide Table of Contents Installing Your DSL Modem 3 DSL Configuration Wizard 23 DSL Manager Tool 46 Uninstall Your Modem 53 DSL Glossary 58 ...

Page 3: ...3 Installing Your DSL Modem Getting Started Hardware Installation Driver Installation Configuring Services Troubleshooting ...

Page 4: ...and ask for a Standard version since the bundled version is currently not supported for Win NT I bought a DSL modem after I purchased my PC In this case the first step is to install your modem then setup drivers for it Just follow the directions below starting with the Hardware Installation Section Bundled and Standard Installation CDs There are two types of installation CDs for your DSL modem Bun...

Page 5: ...5 Notice the executable setup file ...

Page 6: ...ot If you have to struggle to get it in there please make sure nothing is getting in its way 5 Put back the chassis cover and apply power to the machine 6 Turn on your PC If the adapter fails any power on self tests contact DSL modem supplier customer service Adapter LEDs Each adapter is equipped with an LED that indicates proper cable connection This LED is illuminated when the modem is connected...

Page 7: ...e DSL line 1 Connect the phone line with the DSL service to the RJ 11 Jack that is further away from the LED refer figure above 2 The other RJ 11 jack can be used to connect a phone set through an external in line filter For more details on this please ask your DSL service provider ...

Page 8: ...on for Win NT is explained separately So in this section the term Windows refers to any of the following Win 95 Win 98 Win 98 Second Edition SE Win 2000 Professional Edition 2k PE Win Millennium Edition ME When the system is powered on for the first time after the adapter is installed Windows will bring up the Add New Hardware Wizard This dialog box look slightly different on the different version...

Page 9: ...to the one shown below Make sure that the CD ROM is checked since this is where you want Windows to look for the driver The screen looks like follows Click on Next and soon enough Windows should be able to find the correct driver That screen should look almost similar to the one below ...

Page 10: ...er again making sure that the CD ROM is checked as shown in the figure above In the Standard version installation CD the path for the drivers is cd drive drivers operating system lan or wan lan Local Area Network typically when you are in your office connecting your modem to an office network via ethernet wan Wide Area Network typically where your network spans a whole city country typically when ...

Page 11: ... explicitly since Win NT does not auto detect the PCI AP5 that we connected and then powered on to boot Win NT We need to tell NT that there is a new piece of hardware that it has to recongonize so that you can talk to that device using appropriate device drivers STEP 1 Click with the right button on the Network Neighborhood icon STEP 2 Select the Properties option ...

Page 12: ...12 STEP 3 Select the Adapters tab Click the Add button STEP 4 Click the Have Disk button ...

Page 13: ...drive winnt is the operating system and a wide area network connection It could also be a local area network STEP 6 Select the highlighted option by clicking OK STEP 7 For LAN Installations skip to Step 12 For WAN Installations Continue below STEP 8 Windows NT will prompt you to add a RAS device ...

Page 14: ...14 Click OK STEP 9 Click OK STEP 10 On the RAS Setup Window click on Configure ...

Page 15: ...S Configuration Window select the Dial Out Only option STEP 12 Highlight the TI DSL LAN Adapter if this is a LAN install Highlight the TI DSL WAN Adapter if this is a WAN install In either case click the Properties button ...

Page 16: ...16 For later changes to modem configuration see TI DSL modem Configuration for NT4 ...

Page 17: ...ws98 Windows98SE WindowsMillennium andWindows2000 You will find a new icon on your desktop It is the DSL Configuration Wizard icon It will help you configure your DSL modem to properly match your ISP s requirements Please see the Configuration Wizard section for help on configuring your modem ...

Page 18: ...tion to configure your DSL service and Internet access o If you have already tried to configure the modem try these options The card is not firmly seated in the PCI slot You should power down the PC and remove the DSL modem card from the PCI slot Then re insert the card on the PCI slot and power the PC on Try running Configuration Wizard again to see if it can set up modem If previous install or c...

Page 19: ... adapters If it does not appear see the next item in the troubleshooting list If the card appears proceed to Install Configuration Tools for DSL Modem The card is not firmly seated in the PCI slot You should power down the PC and remove the DSL modem card from the PCI slot Then re insert the card on the PCI slot and power the PC on Or the DSL card is broken Please contact your customer service Wha...

Page 20: ...the computer you should not need to install the configuration tools since these get installed along with your drivers So proceed to the Configuration Wizard section to configure your DSL service and Internet access If you need to reinstall tools for a modem that came with your computer proceed to TI ADSL Tools Installer and then proceed to the Configuration Wizard section to configure your DSL ser...

Page 21: ...n Wizard section to configure your DSL service and Internet access TI ADSL Tools Installer If TI ADSL folder is not present you may need to reinstall the TI ADSL Manager program The folder should be in the Program Files folder of your local hard drive To check if the folder is present or not Click on My Computer icon in the desktop Click on C or whichever letter represents your local hard drive Cl...

Page 22: ...22 all you need to do is to launch the tool and configure it If you do not find it then you need to install the configuration tool from the CD ROM TOP OF THIS PAGE ...

Page 23: ...23 DSL Configuration Wizard Why do I need the DSL Configuration Wizard Getting Started ...

Page 24: ...izard is here to help you get setup quickly and easily Getting Started If your PC came with an DSL modem you should see a configuration ICON on your desktop NOTE The ICON itself looks like the one in the upper left hand sidecorner DSL Configuration Wizard of the desktop screen example shown on the right To start configuring your DSL modem simply double click the ICON and then do configuration If t...

Page 25: ... see is a warning window It is there to make sure that you have already setup an account with an internet service provider When you setup your account they should have provided you with some connection information that will be required during the configuration process Warning Before you proceed please make sure that you have performed all three items mentioned in the wizard below ...

Page 26: ...er Select the first entry labeled Pre configured DSL service providers o Select your DSL provider by clicking on the name of your provider in list on the left hand side o Select your ISP by clicking on the name of your ISP in the list on the right hand side o Then click on the Next button This will make the Configuration Wizard select the pre configure file and configure the DSL modem o The DSL Co...

Page 27: ...27 o If the following dialog is displayed Follow directions for 1483 install o Otherwise you will see the following dialog Follow directions for 2364 install ...

Page 28: ...d by an DSL service provider click on the second option labeled My DSL service provider supplied me with a file containing my configuration information Enter the directory path or disk driver where the configuration file supplied by your provider is located Note it should be an ATM extension file ...

Page 29: ... service If your DSL provider ISP is not listed on the two lists on the screen and you do not have a configuration file you must enter the configuration information manually Click on the third option You must receive the DSL service and Internet Access information from your service provider Follow DSL Configuration Wizard prompts to configure the DSL modem service ...

Page 30: ...For Service Enter the names of your DSL Internet service provider Modulation The Modulation box refers to the type of DSL connection provided by your DSL service provider The two options are Full Full rate DSL G 992 1 G lite G lite DSL G 992 2 You must consult with your DSL service provider to select the correct type of service Protocol This item refers to the type of Internet connection that your...

Page 31: ...t is determined by your DSL service provider or your ISP You must consult your service provider to obtain the correct value for your DSL service Switched Virtual Circuit SVC This type of connection is not currently being supported by the DSL service providers therefore it is disabled in your DSL modem software Service Class Currently only UBR is supported UBR Unspecified Bit Rate service This is t...

Page 32: ... you power on your PC This type of connection is also referred as RFC 1483 1483 Configuration Directions Network Configuration for PPP over ATM RFC 2364 Follow the information in this section if your service provider has told you that you are using RFC 2364 PPP over ATM and has given you the Network Configuration information You should be able to fill in the information using the Network configura...

Page 33: ...allows you to enter the Username and password that you will use for your Internet access Then any subsequent time you want to connect to the internet you only have to press connect and your stored login information will be sent automatically to the the ISP ...

Page 34: ...one of two ways 1 Let the server assign the DNS addresses 2 Enter the address of the DNS machines given by your ISP Protocols Configuration for PPP over ATM RFC 2364 Select the network protocols to be used by your modem by clicking on the check boxes The following screen reflects the default settings of your modem ...

Page 35: ...ou to configure additional settings for the PPP connection as determined by your ISP Select the appropriate boxes according to your ISP provided instructions After selecting the options indicated by your ISP Press the Finish button to complete the DSL service configuration ...

Page 36: ...If you find any differences click on the Back button to fix any settings If there are no remaining issues click on the Finish button to complete the configuration Windows will prompt you to reboot the machine You must reboot the machine for the configuration to take effect Manual Configuration Summary Window The following screen is a sample configuration for an DSL service Your service may have di...

Page 37: ...ng dialog Click on OK and wait for reboot After the machine reboots the 2364 driver installation will begin Setup Instructions Window You will then see the following instructions RAS Device List Window If RAS devices have already been installed you will see the following dialog Click on the Add button ...

Page 38: ...h is correct for the install location Typically you will just have to change the first letter to the drive for the CD and insert the Windows NT install CD Then click on the Continue button RAS Add Device Window You should now see the following dialog Under RAS Capable Devices make sure the DSL device is selected and click OK ...

Page 39: ...9 RAS Device List Window Click on the Continue button Reboot To Complete Install Window Click on the OK button and wait for reboot After the computer reboots the DSL modem configuration will be complete ...

Page 40: ...tion using the DSL configuration wizard After selecting the information on each screen click on the Next button to go to the next item IP Address Configuration for Ethernet over ATM RFC 1483 The IP Address of your computer can be configured by one of two ways 1 Server assigned IP Address The server at your ISP will assign an address every time you login the network 2 Specific IP Address Enter the ...

Page 41: ...teway Configuration for Ethernet over ATM RFC 1483 You can configure the Gateway for your ISP by one of two ways 1 Let your ISP automatically select a Gateway to your DSL modem when you connect your modem to the ISP network 2 Enter the addresses of the Primary and Alternative gateways provided by your ISP ...

Page 42: ...by one of three ways 1 Disable the WINS select this option if your ISP does not use this function 2 Enabling WINS resolutions and entering the addresses provided by your ISP for the primary secondary and scope ID 3 You can let the DHCP server handle WINs by entering the address of this server as specified by your ISP ...

Page 43: ...on to the configuration given by your service provider If you find any differences click on the Back button to fix any settings If there are no remaining issues click on the Finish button to complete the configuration Manual Configuration Summary Window The following screen is a sample configuration for an DSL service Your service may have different settings depending on your specific type of DSL ...

Page 44: ...reboot After the machine reboots the RFC 1483 driver installation will begin Prompt for Path Window If you see the following dialog make sure the path is correct for the install location Typically you will just have to change the first letter to the drive for the CD and insert the Windows NT install CD Then click on the Continue button ...

Page 45: ...45 Setup Instructions Window You will then see the following instructions TCP IP Properties Window You will then see the following dialog Click on OK ...

Page 46: ...l then see the following instructions Click on OK and wait for reboot After reboot the RFC 1483 driver installation will be complete After the machine reboots you can view the DSL modem status by using the DSL Manager tool TOP OF THIS PAGE ...

Page 47: ...47 DSL Manager Tool ...

Page 48: ...er Tool You can access the DSL manager tool by clicking on the Start Menu by selecting the DSL Manager as shown in the picture below Also you may access the DSL Manager tool by double clicking on the DSL Manager Icon in the Task bar at the lower right hand corner of the screen By placing the mouse arrow over this icon you can obtain more specific status information on the modem The pictures below ...

Page 49: ...ansmitting Data Currently Receiving Data Modem is not working properly See troubleshooting section The following message appears when the following conditions have occurred 1 Your DSL modem has connected to the DSL service provider modem 2 The DSL modem is connected to the ISP network When your DSL modem is not connected to the ISP network the following message appears ...

Page 50: ... Not Connected to Network indicates the modem is not trained and Not connected to network o Waiting for tone This message means that your DSL modem has not synchronized to the DSL service provider modem and that there may be a problem with the modem configuration or the DSL line o Disconnected by User User has selected to disconnect from ISP o Need to do TI DSL Configuration Need to configure mode...

Page 51: ...ink can provide in the direction of the PC to the ISP network Payload Rates o The word payload refers to the actual data being carried over the DSL connection o The graph shows the amount of data in bytes being transmitted in the upstream and downstream direction o Upstream box indicates the number of bytes being transmitted in the direction of the PC to the network o Downstream box indicates the ...

Page 52: ...tion Mode Protocol used for connection Driver Version Firmware Version Options Tab This tab provides general options such as TI DSL Manager Automatically run TI DSL Manager on system boot Checking this option enables the DSL monitor each time you boot the system causing the icon to appear in the lower right corner Default is ON RFC 1483 Mode Only reserved for future use ...

Page 53: ...e and phone number of the DSL service provider ISP Provider The name and phone number of the Internet Service Provider The button labeled Edit Info allows you to update the providers names and phone numbers if they change TOP OF THIS PAGE ...

Page 54: ...54 Uninstall Your Modem Removing Software Removing Hardware ...

Page 55: ...ftware tools from the PC This section describes the operation of the uninstall utility STEP 1 Select the Uninstall program To do this select Start Programs TI ADSL TI ADSL Manager Uninstall STEP 2 Before starting the actual uninstall process the ADSL Modem manager asks the user to confirm the option of uninstalling the modem software ...

Page 56: ...talling the Software If you wish to reinstall the Software you need to locate the install program If you bought your modem separate from your computer you will have a CD with the install program Proceed to Installing from CD section If you bought the modem with the computer you may not have a CD for the modem In this case the install program is stored on your computer Proceed to Searching for Inst...

Page 57: ...ation CD is being used or d tool ti tiap5tm exe if you have a standard CD installation If the CD is not drive D replace the leading d with the drive letter for the CD Click OK Restoring Configuration If you had previously configured the modem and want to restore that configuration go to Configuration Wizard using DSL Modem Configuration using a Pre Configured DSL Service Provider Service section O...

Page 58: ...the system chassis 3 Remove the adapter from the PCI bus slot 4 Identify your DSL modem card It is the card marked ADSL with a Green LED and two RJ 11 jacks on the back of the card Click here for picture 5 Unscrew and remove the card by firmly pulling up on the card with both hands 6 Replace the chassis cover plug the system back in and apply power to the machine 7 Turn on the machine Note To inst...

Page 59: ...59 DSL Glossary ...

Page 60: ...otocol conversion Typical Access Nodes are Digital Loop Carrier systems concentrating individual voice lines to T1 lines cellular antenna sites PBXs and Optical Network Units ONUs Access Rate The transmission speed of the physical access circuit between the end user location and the central office This is generally measured in bits per second also called Access Speed Adapter Card Circuit board or ...

Page 61: ... transmission protocol which may be run over DSL This connenction oriented packet switching technology utilizes virtual channels instead of dedicated circuits to carry data in fixed length 1 cell 53 bytes over a broadband network ATM25 ATM Forum defined 25 6Mbit s cell based user interface based on IBM token ring network Attenuation The dissipation of the power of a transmitted signal as ittravels...

Page 62: ...ss of 1 544 or 2 048 Mbps ATM enables transport and switching of voice data image and video over the same infrastructure Bit A contraction of binary digit A bit is the smallest element of information in the digital system Bridge Tap A sometimes accidental connection of another local loop to the primary local loop Generally it behaves as an open circuit at DC but becomes a transmission line stub wi...

Page 63: ...ks so that multiple circuits may share common limited network resources Core Network Combination of switching offices and transmission plant connecting switching offices together In the U S local exchange Core Networks are linked by several competing Interexchange networks in the rest of the world now the Core Network extends to national boundaries Crosstalk Interference on an analog line of an ad...

Page 64: ...achieving the greatest throughput possible over any given copper line In March 1993 ANSI selected DMT technology as the standard line code for DSL ETSI then contributed an annex to T1 413 to reflect European requirements DNS Domain Name Service is provided by a server It matches the domain name of a machine to its IP address Internet applications can find servers on the Internet by their name or I...

Page 65: ...so known as RFC 1483 It is a transport protocol that creates a Ethernet link over ATM cells which are carried on the DSL line Your DSL modem supports this protocol Feeder Network That part of a public switched network which connects access nodes to the core network FEXT Far End CrossTalk The interference occurring between two signals at the end of the lines remote from the telphone switch Fiber Op...

Page 66: ...type of service being provided G Lite ITU recommendation for a physical layer implementation of an DSL service using a k a G992 2 This service can have up to 1 536 Mbps from the network to the modem and 512 Kbps from the modem to the network The data rate varies according to the distance from the customer house and the central office modem The DSL service provider specifies the type of service bei...

Page 67: ...relay switches to serve as the fast packet connection into the Internet Internet Protocol A standard describing software that keeps track of the Internetwork addresses for different nodes routes outgoing messages and recognizes incoming messages Interoperability The ability of equipment from multiple vendors tocommunicate using standardized protocols IP Address Internet Protocol address used to id...

Page 68: ...one line with inductors or loading coils inserted periodically to flatten the frequency response in the 4 KHz voiceband Loading Coil A device used to extend the range of a local loop for voicegrade communications They are inductors added in series with the phone line which compensate for the parallel capacitance of the line They benefit the frequencies in the high end of the voice spectrum at the ...

Page 69: ...IC Network Interface Card An expansion board you insert into a computer so the computer can be connected to a network Most NICs are designed for a particular type of network protocol and media although some can serve multiple networks NID Network Interface Device A device that terminates copper pair from the serving central office at the user s destination and which is typically located outside th...

Page 70: ...tocol This is a term for a type of network connection used between two points PPP over ATM PPP over ATM It is also known as RFC 2364 It is a transport protocol that creates a Point to Point link over ATM cells which are carried on the DSL line Your DSL modem supports this protocol PTT The generic European name usually used to refer to state owned telephone companies PVC PVC Permanent Virtual Circu...

Page 71: ...SI It is important to distinguish however as SDSL operates over POTS and would be suitable for symmetric services to premises of individual customers Set Top Box A transmission reception device that acts as an interface typically to a television or other video output display device In addition to DSL SDSL HDSL and VDSL interfaces set top units are increasingly modular and other interfaces can incl...

Page 72: ...l carrier facility used for transmission of data through the telephone hierarchy at a transmission rate of 1 544 Mbps Same as DS1 Telco The generic name for telephone companies throughout the world which encompasses RBOCs LECs and PTTs TPON Telephony over Passive Optical Network Telephony using a PON as all or part of the transmission system between telephone switch and subscriber UBR UBR Unspecif...

Page 73: ...Very high data rate Digital Subscriber Line Modem for twisted pair access operating at data rates from 12 9 to 52 8 Mbps with corresponding maximum reach ranging from 4500 feet to 1000 feet of 24 gauge twisted pair WAN Wide Area Network Private network facilities usually offered by public telephone companies but increasingly available from alternative access providers sometimes called Competitive ...

Page 74: ...ed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by o...

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