Triz TZ6100i, User Manual

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If the error message is "Modem waiting for Tone", check these options:
o
Make sure that the telephone cord is plugged into the wall and into
the correct jack on the DSL modem.
o
Check with DSL service provider to make sure that DSL is
enabled on phone line.
What if I don't see the "Windows New Hardware Wizard" driver installation
screen after I reboot?
If you do not see that screen, then Windows did not detect your DSL card.
Possible reasons for this might be:
•
You may have previously installed drivers for the DSL card. To check for
this, right click on the "My Computer" icon on your desktop. Then select
"properties". On system properties click on the "Device Manager" tab.
Then click on the "Network adapter". Check to see if the TI DSL Modem
appears in the list of network adapters. If it does not appear, see the next
item in the troubleshooting list. If the card appears proceed to Install
Configuration Tools for DSL Modem.
•
The card is not firmly seated in the PCI slot. You should power down the
PC and remove the DSL modem card from the PCI slot. Then re-insert
the card on the PCI slot and power the PC on.
•
Or the DSL card is broken. Please contact your customer service.
What if I bought my modem separately, and I do not have a disk or CD
with the DSL modem configuration tools?
Please contact your modem supplier's customer support for information on how
to obtain the configuration software for your DSL modem.
What if I bought my modem with my PC, but I can not find the DSL Modem
Configuration Tools?
•
First double check that the tools are not present.
o
Click on start button
o
Click on Programs
o
If you see a folder titled "TI ADSL" (similar to image below), the
tools are already installed on the PC, you can proceed to DSL
configuration.