Triumph My Triumph Connectivity Owner'S Handbook Manual Download Page 8

Navigation and the My Triumph App

8

I  can  plan  a  route  on  the  My  Triumph
app,  but  I  am  unable  to  start  turn-by-
turn guidance

The  My  Triumph  app  will  allow  you  to
plan  a  route,  but  will  not  allow  you  to
start  turn-by-turn  guidance  unless  an
active  connection  to  the  My  Triumph
Connectivity System is detected.

Please  make  sure  that  the  My  Triumph
Connectivity  System  is  compatible  with
your motorcycle, and that the accessory
My  Triumph  Connectivity  Module  has
been  fitted  by  an  authorised  Triumph
dealer.  The  dealer  will  make  sure  the
instrument  pack  software  is  updated
and  configured  correctly  to  work  with

Bluetooth

.

Make  sure  that  your  motorcycle  is
turned  on  and  in  range,  and  that  the
pairing  instructions  provided  in  the  My
Triumph  Connectivity  Module  Owner’s
Handbook  have  been  followed  correctly.
If necessary, repeat the pairing process.

Can  I  change  the  language  of  the  app
and spoken instructions?

The My Triumph app uses the language
(and  region,  in  the  case  of  iOS)  set  in
your  phone’s  operating  system  to
automatically determine which language
to  display.  8  languages  are  supported:
English, French, German, Italian, Spanish,
Portuguese,  Dutch,  and  Swedish.  If  the
operating  system  language  does  not
correspond to one of these 8 languages,
the app will operate in English.

Can  I  change  the  voice  of  the  spoken
instructions?

Yes.  The  My  Triumph  app  uses  the
phone’s native text to speech engine to
deliver  the  spoken  instructions.  By
changing  the  default  voice  within  the
operating  system  menus,  the  voice  will
change  for  the  spoken  instructions.
Refer  to  the  phone  manufacturer’s
instructions for how to change the voice
for spoken content.

Note  that  this  is  limited  to  selecting  a
voice  within  the  language  currently
being  used.  For  example,  if  the  phone’s
operating  system  language  is  French
and you select a voice from the German
list,  the  app  will  continue  to  speak  with
the default French voice.

Note  also  that  Siri  voices  in  iOS  are  not
currently supported.

The  My  Triumph  app  keeps  asking  for
permission to access my location

Access  to  your  location  is  required  in
order to enable navigation. Without this
access,  it  is  not  possible  to  calculate  a
route  to  your  destination,  or  to
determine your position along the route.

The  My  Triumph  app  keeps  asking  for
my permision to access Bluetooth

Access to 

Bluetooth

 is required in order

to  enable  navigation.  Without  this
access,  you  phone  will  not  be  able  to
send  navigation  instructions  to  your
motorcycle.

Summary of Contents for My Triumph Connectivity

Page 1: ...rmation contained in this publication is based on the latest information available at the time of printing Triumph reserves the right to make changes at any time without prior notice or obligation Not...

Page 2: ...contents below will help you find the beginning of each section where in the case of the major sections a further table of contents will help you find the specific subject required Introduction 3 Gen...

Page 3: ...d questions from our users Always make sure you are using the latest available version of the My Triumph app available from the iOS and Android app stores If the points below do not resolve your issue...

Page 4: ...Introduction 4 This page intentionally left blank...

Page 5: ...ectivity System is compatible with your motorcycle and that the accessory My Triumph Connectivity Module has been fitted by an authorised Triumph dealer The dealer will make sure the instrument pack s...

Page 6: ...repeat the pairing process If the device is present but there is no tick select the device and choose select to force reconnection If connection is still not made make sure that the instructions provi...

Page 7: ...n does not work on my iPhone but all other functionality works correctly iOS devices use two Bluetooth connections one for music calls and messages and one for navigation Both must be connected in ord...

Page 8: ...ish Portuguese Dutch and Swedish If the operating system language does not correspond to one of these 8 languages the app will operate in English Can I change the voice of the spoken instructions Yes...

Page 9: ...sky If you have an Android device make sure that battery optimisation is turned off for the My Triumph app Refer to the phone manufacturer s instructions for details of how to turn off battery optimis...

Page 10: ...Navigation and the My Triumph App 10 This page intentionally left blank...

Page 11: ...and settings Note that a small number of headsets may require a factory reset before being paired to the My Triumph Connectivity System I cannot hear any audio through my headset First check that the...

Page 12: ...n connected to the My Triumph Connectivity Module The headsets do not have to be from the same headset manufacturer The intercom button on your headset may not function as expected once connected to t...

Page 13: ...an exit the pairing menu on the GoPro Note that it may take up to 15 seconds for the GoPro information to appear in the GoPro tray in the instrument pack following pairing I cannot turn my GoPro on us...

Page 14: ...GoPro 14 This page intentionally left blank...

Page 15: ...your device is discoverable I get a PAIRING FAILED message on the phone when trying to connect my phone to the My Triumph Connectivity system Make sure that the instructions provided in the My Triumph...

Page 16: ...Phone 16 This page intentionally left blank...

Page 17: ...Bluetooth options on my instrument pack Please make sure that the My Triumph Connectivity System is compatible with your motorcycle and that the accessory My Triumph Connectivity Module has been fitte...

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