Headset
11
Headset
My headset does not appear in the
search list when trying to pair to the My
Triumph Connectivity system
Make sure your headset is on and in
“discoverable” mode, then restart the
searching process on the instruments.
Refer to the headset manufacturer’s
instructions for how to make sure your
device is discoverable.
I get a 'PAIRING FAILED' message on the
instruments when trying to connect my
headset to the My Triumph Connectivity
system
Make
sure
that
the
instructions
provided in the My Triumph Connectivity
Module Owner’s Handbook have been
followed correctly and, if necessary,
repeat the process.
Some headsets may have difficulties
connecting with
Bluetooth
and not all
features will be available to all headsets.
This is dependent on the headset's
specifications and settings. Note that a
small number of headsets may require a
factory reset before being paired to the
My Triumph Connectivity System.
I cannot hear any audio through my
headset
First check that the headset is turned
on and properly connected (see My
Triumph Connectivity Module Owner’s
handbook). Check that the volume on
your phone and the volume on your
headset are both set to an appropriate
level, and that your headset has been
paired correctly to either “rider” or
“pillion”. Make sure that your headset is
connected
to
the
My
Triumph
Connectivity
Module,
rather
than
directly to your phone.
If audio is still not heard, make sure that
the audio from your phone is being
played via the My Triumph Connectivity
Module, rather than through the phone
itself or another connected device.
Make sure that the volume has not been
muted on the instrument pack.
Refer to the phone manufacturer’s
instructions for how to change the
volume and determine which device
should be used to play audio.
