TRIUMPH BOARD VC4 User Manual Download Page 12

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(23) Phone Book

Search contacts to make a call.

Add, edit, delete or create group contact entries.

(24) Help

Option function.

(25) Presentation

Share the content that comes from either the
VGA IN port source or the DVI input source.
The present icon will appear on the screen
when the presentation function is enabled.
The icon will disappear after 5 sec.

(26) Layout

Change the screen layout.

Summary of Contents for VC4

Page 1: ...TRIUMPH BOARD Videoconferencing System VC4 User Manual ...

Page 2: ...ECTINGTHEPOWER DC12V 13 CONNECTINGPC VGAIN 14 CONNECTINGTHEAUDIO AUDIOIN OUT 14 USBSTORAGE USBPORTS 15 CAMERA AND MICROPHONE INTRODUCTION 16 Using the Camera 16 Infrared Sensor IR 16 Positioning the MIC 17 TRIUMPH BOARD VIDEO CONFERENCING SYSTEM VC4 15 WIZARD SETUP 15 START 15 LANGUAGE 15 SITENAME 16 NETWORKSETTING 16 PUBLICIPCONFIGURATION OUTSIDEOFFIREWALL 16 PRIVATEIPCONFIGURATION BEHINDFIREWALL...

Page 3: ...ONEBOOK 32 CONTACTSLIST 35 Call History 36 General Setting 38 CALLSETTINGS 38 SYSTEMSETTINGS 41 ADMINISTRATOR 42 DATEANDTIME 47 RESETSYSTEM 49 Video Audio 52 CAMERA 52 MICROPHONE 54 VIDEO AUDIOCODECS 56 Network 57 LANCONFIGURATION 57 LANCONFIGURATION IPV6 59 FIREWALL 61 SIP 62 SIPConfiguration 65 GATEKEEPER 68 TEST 70 WEB CONFIGURATIONS 71 Using the WebTool 71 Managing Phonebook 73 EDITANDSAVE 73 ...

Page 4: ... with Firewall Traversal 79 TROUBLESHOOTING 82 Audio 82 Video Display 82 Network 83 OTHERS 84 REMOTE CONTROL BATTERY SAFETY INFORMATION 84 LIMITED WARRANTY 85 Limitations of Warranty 85 Disclaimer of Warranty 85 Governing Law and Your Rights 86 FEDERAL COMMUNICATIONS COMMISSION STATEMENT 86 Class A ITE 86 CE Class A EMC 87 COPYRIGHT 87 Trademarks 87 Disclaimer 87 ...

Page 5: ... IP Dual monitor support via HDMI and VGA Support CIF 352x240 up to Full HD 1920x1080 30fps video call PTZ camera is 16x Optics PTZ camera with 2Mp low lux sensor Include one microphone array much better audio pick up than competitor offering 10 100 and Gigabit Ethernet video bandwidth from 128Kbps to 4Mbps Support IPv4 IPv6 and Wake on LAN WOL User friendly on screen operation support up to 27 la...

Page 6: ...4 5 6 7 8 9 10 11 12 13 14 15 16 1 Main System 2 Camera 9 HDMI Cable x 2 10 Camera Cable 3m 3 Microphone 11 RJ 45 Cable 3m 4 Remote Control 12 DVI to HDMI Connecter 5 Power Adapter 13 Warranty Card 6 Power Cords US UK EU 14 Quick Installation Card 7 VGA Cable 15 AAA Batteries 8 Mini Din 8 pin MIC Cable 5m 16 White Panel Label ...

Page 7: ...ton Press this button to turn on off main system Red power off Blue power on 3 4 USB Port Use to connect the USB storage for system log saving and FW upgrade Back Panel Name Function 1 LAN Port Use the RJ 45 Ethernet cable to connect an IP based network to the LAN port 2 CAMERA IN Port Connect the camera to the main system via a camera cable 3 MIC IN Port Receive audio signal from MIC device via a...

Page 8: ...ally 9 HDMI 2 Port Connect the HDMI cable to the HDMI 2 output port located on the back panel and connect the other end of HDMI cable to a display device to output both video and audio signal In dual screen configuration the output screen connected to this port will be set up to secondary screen automatically 10 VGA OUT Port Connect the VGA cable to the VGA output port located on the back panel an...

Page 9: ...rol for system operation Amber light blinks when it detects key pressing event from remote 2 CAMERA OUT port Connect the camera cable to the CAMERA OUT port located on the back of camera and CAMERA IN port located on the back panel of main system for a video transmission 1 2 ...

Page 10: ...n 4 Numeric Pad Use to enter numeric numbers Press button and hold can switch between numeric mode and alphanumeric mode 5 Call Start a call 6 Home Bring up the main screen 7 Hang up End the call 8 TB Point Specified for some special functions For example on the Phonebook configuration screen of VC4 application press this button to create a new Group TB Point to be developed 9 Preset a Press and h...

Page 11: ...Auto Focus function PTZ camera only 16 Far Near Select to control either near site or far site camera The cam ctrl icon will appear on the screen to indicate which site s camera you are controlling The cam ctrl icon will disappear after press the Far Near key 5 sec 17 Back Return to previous OSD menu 18 Zoom Increase decrease the camera zoom or the captured image magnifications 19 Vol Increase dec...

Page 12: ...ntries 24 Help Option function 25 Presentation Share the content that comes from either the VGA IN port source or the DVI input source The present icon will appear on the screen when the presentation function is enabled The icon will disappear after 5 sec 26 Layout Change the screen layout ...

Page 13: ...ces are powered off Refer to the illustrated connections below and also to the user manual of the device you are connecting to the TRIUMPH BOARD Video Conferencing System VC4 Make sure all connections have been connected successfully before powering on the system ...

Page 14: ...d VGA HDMI cable You can connect the VGA OUT and HDMI 1 OUT ports or HDMI 1 OUT and HDMI 2 ports at the same time upon a dual screen configuration The HDMI 2 output and VGA output port displays screen scene and resolution are same CONNECTING THE CAMERA CAMERA IN Locate the port on the back of the camera and connect it to the CAMERA IN port of the Video Conferencing System VC4 with the supplied cam...

Page 15: ...nd port ex red to red CONNECTING THE LAN RJ 45 Connect the LAN port of TRIUMPH BOARD Video Conferencing VC4 to a RJ 45 wall jack or Ethernet hub with the supplied RJ 45 cable It is requires an IP based network before beginning LAN connection CONNECTING THE POWER DC 12V Connect the power adapter to a standard 100V 240V AC power outlet with the supplied power adapter and power cord 1 To prevent shoc...

Page 16: ...he supplied VGA cable for an image display To share the video signal from the computer press PRESENTATION and select VGA or DVI source CONNECTING THE AUDIO AUDIO IN OUT AUDIO IN Locate the AUDIO output port of the Laptop or Desktop and connect it to AUDIO IN port of TRIUMPH BOARD Video Conferencing System VC4 with the supplied 3 5mm Audio cable ...

Page 17: ...he LCD TV speaker or normal speaker and connect them to AUDIO OUT port of TRIUMPH BOARD Video Conferencing System VC4 with a RCA cable USB STORAGE USB PORTS Video Conferencing System VC4 main system supports two USB2 0 interface for saving data ...

Page 18: ... a detached camera that can pan 100 deg range tilt 25 deg range and zoom 16x Optics by using the and zoom buttons on remote controller Avoid physically turn camera while system is powered on to prevent permanent damaging the motors and gears and void the warranty Always use the remote control to pan and tilt the camera head Infrared Sensor IR Aim the remote controller at the camera infrared sensor...

Page 19: ...17 Positioning the MIC The best distance for Video Conferencing System VC4 MIC to receive audio signal is within 3m It can connect up to 4 in one chain Single Microphone Two Microphones ...

Page 20: ...ion Move the cursor up or down Move the cursor to right or on Next button Move the cursor to left or on Back button START Please follow the below description to complete the wizard setup Connected the Video Conferencing System VC4 well and turn on the power After Video Conferencing System VC4 starting user will see the Installation Wizard screen shown up LANGUAGE Select the language of the Video C...

Page 21: ...nd press Enter to confirm the selection Note User can refer to chapter of Scenarios for LAN Connection for the description of network environment After selecting the network setting option user need to configure the network parameters Follow the below description to setup the network settings PUBLIC IP CONFIGURATION OUTSIDE OF FIREWALL Your Video Conferencing System VC4 is connecting directly to t...

Page 22: ...ly obtain the subnet mask 3 Default Gateway A gateway is a network point that acts as an entrance to another network Enter the gateway address when the system does not automatically obtain the gateway 4 Preferred DNS Server Domain Name System DNS servers convert human friendly names for example www example com to IP addresses 218 77 272 166 that let machines be found on the network The preferred D...

Page 23: ...nd prefix length in following 2 Your IP Address is Enter your IP address manually 3 Prefix Length Prefix Length allows you to place as many IPv6 devices as the underlying network medium allows PRIVATE IP CONFIGURATION BEHIND FIREWALL PORT FORWARDING Your Video Conferencing System VC4 is connecting to the internet through a firewall Please make sure you have set the following ports in port forwardi...

Page 24: ...eferred DNS server is the one your computer asks first The alternate is a backup Enter the Preferred and Alternated DNS Server address 5 Alternate DNS Server Enter another Domain Name server for second choice IPv6 IPv6 is an evolutionary upgrade to the Internet Protocol IPv6 will coexist with the older IPv4 for some time IPv6 addresses are 128 bit IP address written in hexadecimal and separated by...

Page 25: ...on Protocol type from the drop down list for using There are two types of Internet Protocol IP traffic They are Transmission Control Protocol TCP and User Datagram Protocol UDP To ensure proper connection verify if both calling parties are using the same transport protocol By default it is set to UDP 1 TCP TCP is connection oriented Once a connection is established data can be sent bidirectional 2...

Page 26: ...to go next step 1 Terminal Name Enter the terminal server name 2 Terminal Password Enter the password of terminal server 3 Registration Server Registrar Server accepts registrations from users and places these registrations which is essentially location information in a database known as a location service Enter the Registrar Server name that you want to use 4 Proxy Server Proxy Server is computin...

Page 27: ...ork machine clocks on the same time Enter the NTP Server name that you want to follow 2 Time Zone Timezone allows you to adjust the time when you are in a different country or area so that you can keep the same time with your original area Most of the time zones on land are offset from Coordinated Universal Time UTC by a whole number of hours UTC 12 to UTC 14 MANUALLY SETTING Enter the present yea...

Page 28: ... For Video Conferencing System VC4 Application Save Accept the created value and save it to the system Cancel Cancel the changed value and exit the present screen Home Screen There are 2 selections divided on the Home screen Call and Setting Simply use the navigation buttons to move between selections and press Enter to confirm the selection You can easily place a call and select the site contact ...

Page 29: ...ue If the MIC connection is ok is on the upper left corner of your home screen Otherwise is displayed indicating microphone is mute Try pressing the mute button on microphone or remote controller to unmute it LED indicator on microphone turns blue WAN ADDRESS On the lower left corner of your home screen you can find current WAN IP address REAL TIME CLOCK On the lower right corner of your home scre...

Page 30: ...e information about your EVC main system including Site Name Model name Maximum Allowable Sites IP Address MAC Address and System Version Also you can view call status while call is connected 1 Make a call 2 When call is connected press Info button 3 Select the call and you should see the current call status ...

Page 31: ...s numeric key multiple times to select the alphabet or symbol Note Press button and hold can switch between numeric mode 123 and alphanumeric mode ABC 123 Call Type TRIUMPH BOARD Video Conferencing System VC4 supports H 323 and SIP calls H 323 is commonly used to communication to other videoconferencing room systems SIP is commonly used to communicate with other VoIP devices Use the button to sele...

Page 32: ...st default or 64K up to 4M bit per second Select the Call on the Dial configuration screen then press Enter to make a call Make sure the network jack is plugged in and network is working properly before making a call otherwise the Network Jack Unplugged information will appear Click OK to reconfirm the network connection ...

Page 33: ...u want to disconnect and press Enter To end the meeting select Disconnect All You will notice the site names in the meeting are color coded If you are not sure of which name you want to disconnect refer to the color of the frame In multiple call conference you can choose to hang out which call VIDEO LAYOUT Video layout on multisite connections is shown as following figure ...

Page 34: ...bTool to edit or import the phonebook entries too GROUP Select Phonebook and press Enter Select Group and press Enter If you have lots of contacts it is better to categorize them to groups such as client vendor company branch etc to make the lookup easier Create a New Group In the Group configuration screen Press Red button on the remote controller to pop up the Enter Group Name dialogue box Enter...

Page 35: ... box The new group name will be saved and displayed in the group list Search a Created Group Press Yellow button on the remote controller and enter the group name that you want to search If the name you enter has not been created the system will show you No Group Available please search again ...

Page 36: ...book Group and press Enter Select the name you want to modify in the group list Select Edit Group and press Enter Modify the group name and select Save to save the revised group name The revised group name will be saved and displayed in the group list If the revised name is the same as the saved name the revised name will be ignored ...

Page 37: ...add to Contacts List Select Edit Group and press Enter Confirm the Group Name what you want to add to the contracts list and then select Contacts List In the Group Site list select the item that you want to add to the contracts list and then press Red button on the remote controller to save the selection ...

Page 38: ...dded into the contacts list Delete Group Select Phonebook Group and press Enter Select the name you want to remove in the group list Select Delete Group and press Enter Select Yes to remove the selected group name and Cancel to cancel group name deletion The selected group name will disappear in the group list when deleted ...

Page 39: ...nebook New Site and press Select the Group name if you don t want to add the entry into a group please select Non Group item Select Site Name box Enter the site name with the remote controller and press Enter Enter the used call type information either H 323 or SIP Select the desired call quality value in the drop down list ...

Page 40: ...contact you want to modify and press Enter Select Edit Site and press Enter In the Edit Site screen you many change the Group name Site Name H 323 SIP and Call Quality After making the changes select Save to apply the new changes or Cancel to reserve the original settings The saved changes will be shown in the Group Site list ...

Page 41: ...and press Enter Select the contact you want to delete and press Enter Select Delete Site and press Enter Select Yes to remove the selected contact and No to cancel contact deletion The selected contact will disappear in the Group Site list when deleted ...

Page 42: ... to Page Up or Page Down FAVORITE TRIUMPH BOARD Video Conferencing System VC4 allows you save up to 10 most used contacts in the favorite list Select Phonebook Favourite and press Enter Select which line 0 9 do you want to save the favorite contact and press Enter Select the contact from the pop up Group Site list and press Red button on the remote controller to save the selection The item selecte...

Page 43: ...e Call History will show you the IP address or the Site name with call type Call Date Time and Call status Refer to the table below to check the call status Call Status Answered Failed IN OUT Make a Call From the Call History Select Call History and press Enter Use the and buttons to move the selection and scroll up and down in the call history list Press Enter and select Call to make a call The c...

Page 44: ... the and buttons to move the selection and scroll up and down in the call history list Press Enter and select Save to pop up contact editing form All relative information has filled in the contact form already based on the selected call entry from the Call History Confirm the Group selection then select Save to save the call entry into your contact ...

Page 45: ...ct against unauthorized data access Auto Answer Select General Setting Call Settings and press Enter Select Auto Answer and press Enter In the Auto Answer drop down list select OFF to turn off Auto Answer ON to answer the call automatically and First Call Only to automatically answer the first call and answer or reject other incoming calls manually If you are already in a conference even if the Au...

Page 46: ...ral Setting Call Settings and press Enter Select the Enable AES check box to active this function This function may be restricted and unavailable in some countries Enable Disable QoS Quality of Service QoS provides different priority data flows to guarantee a certain level of performance in video conferencing data flow To activate QoS select General Setting Call Settings and press Enter Select the...

Page 47: ...tch is enabled the multiple connections must over 3 points 2 When voice activate function is disabled the screen is displayed the video of first connected call 3 In Figure 1 the layout 2 3 and 4 are displayed the talking point at largest video screen area and rest of points are displayed in small video screen area If connecting point doesn t enable Voice Activated Layout Switch function it will di...

Page 48: ...ngs and press Enter The site name is represented as name of this EVC system Enter the site name as you wanted Language Select General Setting System Settings and press Enter Video Conferencing System VC4 main system supports up to 27 languages for your selection Select the language from the drop down list directly and the language for the system will turn into the selected language automatically ...

Page 49: ...o power off time To turn on the system you need to press the Power button on the man unit again Keypad Tone Keypad Tone allows you to enable disable tone sounds when you are dialing a number using the remote controller Select General Setting System Settings and press Enter Select the Keypad Tone check box to enable the tone sounds By default this function is enabled ADMINISTRATOR Enable Web Admin ...

Page 50: ...l Setting Administrator and press Enter Here allows you to change password of system administrator Enable TRIUMPH Link TRIUMPH Share Select General Setting Administrator and press Enter Here allows you to enable function of TRIUMPH Link and TRIUMPH Share Change TRIUMPH Link TRIUMPH Share Password Select General Setting Administrator and press Enter Here allows you to change password of TRIUMPH Lin...

Page 51: ...ferencing System VC4 main system Select Save located next to Save System Log to save the system log into your USB Flash drive After the file is saved select OK Remove the USB Flash drive and insert it into your computer s USB port Located the file message tar gz and send it to the TRIUMPH BOARD technical support team Firmware Update Notice Select this function check box to enable firmware updated ...

Page 52: ...x to enable the far site to control your camera By default this function is enabled Wake On LAN WOL Wake on LAN is an Ethernet computer networking standard that allows your computer to be turned on or awakened by a network message By default this function is disabled ...

Page 53: ...io Audio 4 3 16 9 that you want from the drop down list and press Enter If you want the system to detect the right setting automatically please select Auto Select the Screen Saver time OFF 10 Minutes 20Minutes 30Minutes 60Minutes from the drop down list and press Enter You can select OFF to disable this function or define a standby mode time The screen will turn black when the system is in standby...

Page 54: ... Format Select General Setting Date and Time and press Enter Select the Date Format yyyy mm dd mm dd yyyy dd mm yyyy you prefer from the drop down list Time Format Select General Setting Date and Time and press Enter Select the Time Format 24 hour 12 hour you prefer from the drop down list Enable NTP Network Time Protocol NTP is a protocol that is used to synchronize computer clock times in a netw...

Page 55: ...ezone Timezone allows you to adjust the time when you are in a different country or area so that you can keep the same time with your original area Most of the time zones on land are offset from Coordinated Universal Time UTC by a whole number of hours UTC 12 to UTC 14 Year and Hour Enter the date and time including year month day hour and minute that you want to show on the present system Select ...

Page 56: ...ting Reset LAN configuration video audio codec selection call settings and so on will be reset Click Yes to reset your system to factory default values Clear Phonebook All the phonebook entries saved in the system will be deleted Click Yes to clear all content of your phonebook Clear Call History All the incoming and outgoing call records will be deleted Click Yes to delete all calling information...

Page 57: ... Press keypad button on remote and enter the license serial number After entering select OK to back to License enter page Then select Activate to register the license Note 1 License serial number is capital sensitive 2 One license only for one VC4 device You will see the license serial number list in Activate License section To enter another license serial number follow above steps ...

Page 58: ...l video no content share screen There 4 layouts can be chosen During the call conferencing the display layout will be the layout that you has chosen Layout with content display call video and content share screen There 6 layouts can be chosen but only 2 layouts include content share screen During the call conferencing the display layout will be the layout that you has chosen ...

Page 59: ...ameras default to automatic white balance It makes white objects bright white and alter all the other colors to match Cloudy You can use the Cloudy white balance setting instead of auto on a cloudy day This allows the camera to compensate for blueness in the shadows warming up the scene to better match what your eye would see Daylight You can use Daylight settings only when shooting in very bright...

Page 60: ...own list Sharpness Sharpness is the crispness or blur of boundaries between zones of different tones or colors Boundaries in a sharp image are crisp steps On the other hand image with low sharpness give blurred gradually changing boundaries Select the Sharpness level among High Medium Low that best fits your preference or simply turn off the Sharpness option Camera Upside down When camera is hande...

Page 61: ... Improve image noise in low light environment MICROPHONE Video Conferencing System VC4 main system allows you to adjust the MIC Gain Level up to 9 for proper MIC volume to improve audio reception on the microphone s MIC Gain Level Select Video Audio Microphone and press Enter Adjust the MIC Gain Level form the drop down list MIC Input Source Select the source of the MIC from the MIC in or Audio in...

Page 62: ...ble Sending Audio Via Line in to function the MIC is disabled Sending Audio Via HDMI in to Send the audio through the device that is connected at HDMI input port You can choose which site or both site can hear the audio sound Broadcast Support HDMI 2 This function allows you to hear own talking voice during video conferencing through the stream media device that is connected on HDMI 2 port of VC4 ...

Page 63: ...esentation Select the Video Audio Codecs to specify the codecs you want to support While the TRIUMPH BOARD Video Conferencing System VC4 supports the H 323 standard coding algorithm each codec has unique properties and performs best given a certain set of circumstances For Video H 261 H 264 H 263 H 263 H 264HP Note H 261 is always mark in default For Audio G 728 G 722 1C G 722 1 G 722 G 711 Please...

Page 64: ...4 is the most widely deployed internet protocol used to connect devices to the internet IPv4 uses a 32 bit address scheme written in decimal as four numbers separated by periods Each number can be zero to 255 For example 192 168 0 1 could be an IP address Select Network LAN Configuration and press Enter Configure the following relative items to setup the LAN Configuration IP Address Type DHCP Conf...

Page 65: ...et Mask Show the designated IP address routing prefix enter the subnet mask address when the system does not automatically obtain the subnet mask Default Gateway A gateway is a network point that acts as an entrance to another network Enter the gateway address when the system does not automatically obtain the gateway ...

Page 66: ...tings LAN CONFIGURATION IPV6 IPv6 is an evolutionary upgrade to the Internet Protocol IPv6 will coexist with the older IPv4 for some time IPv6 addresses are 128 bit IP address written in hexadecimal and separated by colons An example IPv6 address could be written like this 300E 1389 3030 72EB 1D71 414B 1079 6AF3 Some types of addresses contain long sequences of zeroes that can be compressed the ad...

Page 67: ...o Obtain the dynamic IP address automatically Your IP Address is Show the current IP address enter into when you need to configure your IP address manually Prefix Length Prefix Length allows you to place as many IPv6 devices as the underlying network medium allows After finishing all settings select Apply to active the changed settings ...

Page 68: ...es through TCP UDP ports in the range from 30000 to 30299 You can specify the range for your specific network environment You must configure your firewall to allow inbound outbound traffic through UDP port 1719 TCP port 1720 for H 323 call setup NAT Configuration TRIUMPH BOARD Video Conferencing System VC4 supports NAT systems that use the internal IP addresses to communicate with other devices ou...

Page 69: ...n Protocol SIP allows you around the world to communicate using your supported devices over the Internet Select Network SIP and press Enter Configure the following relative items to setup the SIP SIP Site Name Enter the SIP site name for others to identify The SIP site name may be the same or different then the domain for Web activity ...

Page 70: ... and User Datagram Protocol UDP To ensure proper connection verify if both calling parties are using the same transport protocol By default it is set to UDP TCP TCP is connection oriented Once a connection is established data can be sent bidirectional UDP UDP is a simpler connectionless Internet protocol Multiple messages are sent as packets in chunks using UDP SIP Port Change this value only if y...

Page 71: ...eeting STUN Server STUN Session Traversal Utilities for NAT is a standardized set of methods and a network protocol to allow an end host to discover its public IP address if it is located behind a NAT Enter IP address of SIP NAT traversal server STUN Port Enter port number of STUN server Enable STUN Server Mark to enable STUN server function ...

Page 72: ... Operating Mode Select Operating Mode and press Enter to select the mode from drop down list Become a Client Register VC4 main system to SIP external server Become a Server Set VC4 main system as a SIP server Note Only allow the users are registered on VC4 SIP server can make a connection OFF To deactivated using SIP Become a Client Select Operating Mode is Become a Client in SIP Configuration The...

Page 73: ...ces these registrations which is essentially location information in a database known as a location service Enter the Registrar Server name that you want to use Proxy Server Proxy Server is computing device typically a server that interfaces between data processing devices and others within a communications network These devices may be located on the same local area network or an external network ...

Page 74: ...ing information to be a SIP server Authentication Mode Select authenticate way to authorize SIP client Anonymous No password required for any SIP client Password Password is required for SIP client to connect SIP server Set the password in Password column Password When authentication mode is Password mode a password is required to be set The default password is 1234 Server ID The SIP server s ID t...

Page 75: ... IP addresses in an H 323 network Select Network Gatekeeper and press Enter Configure the following relative items to setup the Gatekeeper H 323 Name Specify the name that gatekeepers and gateways can use to identify this system Enter the name the gatekeeper will use this name for identification H 323 Extension Enter a numeric value for the gatekeeper to identify your system further ...

Page 76: ... box to Activate deactivate gatekeeper Make sure to setup the Gatekeeper before setting up the Firewall Enable H 460 Firewall Traversal If you want to enable the H 460 Firewall Traversal please set the following ports in port forwarding in your firewall before start installing your Video Conferencing System VC4 ...

Page 77: ... and UDP Make sure your gatekeeper supports H 460 Firewall Traversal before enabling it TEST This feature tests the network ability between local and far site Select Network Test and press Enter Select Run to start testing Wait until it finishes the network test The check mark will appear if the network test is successful If it fails save the report in a USB flash drive and contact our technical s...

Page 78: ...re your previous settings For web configurations your TRIUMPH BOARD Video Conferencing System VC4 default IP address is 192 68 0 1 Please change your Video Conferencing System VC4 s IP address at the start Using the WebTool Enter your Video Conferencing System VC4 s IP address in the URL field Enable Web Admin setting must be activated and your will need to enter admin password to long in In WebTo...

Page 79: ...local site In the WebTool page you can access the following 1 Phonebook 2 Dial 3 Call History 4 Video Audio 5 General Setting 6 Network You can use the mouse to click the specified icon for a selection In WebTool all functions are same as on EVC system ...

Page 80: ...deo Conferencing System VC4 Application One different is the Upload Download EDIT AND SAVE 1 Locate and open the file using MS Excel and select Office XML Handler to create a schema based on the XML source data 2 Edit the file 3 Make sure to save the file as XML Data so it can be uploaded back to the system ...

Page 81: ...allows you to upload the data that you have edited or added from your WebTool to your TRIUMPH BOARD Video Conferencing System VC4 1 Click Phonebook Upload Download 2 Click Upload Phonebook to upload edited or added contents to your TRIUMPH BOARD VC4 system directly 3 You can also click Browser to open the Phonebook file xml saved in your PC to upload it to your TRIUMPH BOARD Video Conferencing Sys...

Page 82: ... from TRIUMPH BOARD Video Conferencing System VC4 WebTool 1 Click General Setting System Update 2 Click System Update 3 Click Select to browse and locate the downloaded firmware file dat 4 Click Submit to begin the system update or Cancel to stop this operation WARNING Please do not perform any operations during the updating process ...

Page 83: ... Video Conferencing System VC4 is connecting directly to the internet 1 From the remote press Home Setting 2 Press Network 3 Press LAN Configuration 4 And In the drop down list IP Address Type choose Static IP or PPPoE Static IP Input the IP address Subnet Mask and Default Gateway ...

Page 84: ...l Private IP Configuration Behind Firewall with Port Forwarding Please make sure you have set the following ports in port forwarding in your firewall Port Function Type 1719 Gatekeeper UDP 1720 H 323 Call setup TCP 30000 30019 Signalling and control for audio call video and data FECC TCP and UDP 80 HTTP Interface WebTool TCP 24 Telnet TCP 5060 SIP TCP and UDP Your Video Conferencing System VC4 is ...

Page 85: ...s from the DHCP server 5 Select Apply and press Enter 7 Press Back on the remote to return to previous menu If you have H 323 ALG enabled skip to step 10 8 In the same page go to Firewall and press Enter 9 Select ON in the NAT check box and enter the IP address in the NAT Public WAN address field 10 Press the Home button on the remote to return the home menu 11 Press the Call button on the remote ...

Page 86: ...you have a Gatekeeper outside the firewall 1 From the remote press Home Setting 2 Press Network 3 Press LAN Configuration IPv4 4 And In the drop down list IP address Type choose Static IP 5 Manually input the IP address Subnet Mask and Default Gateway 6 Select Apply and press Enter 7 In the same page go to Gatekeeper and press Enter ...

Page 87: ...r in the Gatekeeper IP Address field and enable the Connect to Gatekeeper check box 10 Enable the Enable H 460 firewall Traversal option 11 Press the Home button on the remote to return the home menu 12 Press the Call button on the remote and you are ready to make your first call ...

Page 88: ...With Dynamic public IP address it will change after a certain period which depends on your local ISP There is a routing issue if you installed two TRIUMPH BOARD Video Conferencing Systems VC4 sharing one public IP address 2 Unable to connect to other Video Conferencing systems Check to see if you dial the correct IP address Ensure the power status of the device from the other sited is on Verify if...

Page 89: ...e LAN please change your IP address at the start 2 Cannot open WebTool by IE9 and IE10 3 Click General Setting icon in IE 4 Select F12 developer tools 5 Change Document Mode to Internet Explorer 9 standards 1 6 Disable intranet sites in Compatibility View Go to Tools Compatibility view settings 7 Unclick the checkbox Display intranet sites in Compatibility View and then click Close ...

Page 90: ...Setting System setting and then select Far control of Near Camera 4 TRIUMPH BOARD Video Conferencing System VC4 cannot detect the USB device Unplug and plug the USB flash drive again and wait for 10 to 15 seconds for the system to re detect the new USB device We do not recommend using an external HDD it may cause system errors or recording failures Remote Control Battery Safety Information 1 Store...

Page 91: ... failure to follow instructions included with the Product b misapplication of service by someone other than the manufacturer s representative c any shipment damages such claims must be made with the carrier or d any other causes that do not relate to a Product defect The Warranty Period of any repaired or replaced Product shall be the longer of a the original Warranty Period or b thirty 30 days fr...

Page 92: ...rovide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause h...

Page 93: ...oint for the recycling of waste electrical and electronic equipment For more information about where to drop off your waste equipment for recycling please contact your household waste disposal service or the shop where you purchased the product Trademarks TRIUMPH BOARD is registered trademarks of TRIUMPH BOARD a s Other trademarks used herein for description purpose only belong to each of their co...

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