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Save System Log
If you encounter unknown issues and are unsure of how to troubleshoot the unit, sending us
the saved system log data to help us solve your problem faster.
Insert a USB Flash drive into the USB Port of the Video Conferencing System VC1 main system.
(Either on the front panel or back panel)
Select
“Run”
located next to
“Save
System Log”
to save the system log into
your USB Flash drive.
After the file is saved, select
“OK”
.
Remove the USB Flash drive and insert it
into your computer’s USB port. Located
the file message.tar.gz and send it to the
TRIUMPH BOARD technical support
team.
Firmware Update Notice
Select this function check box to enable
firmware updated notice function. By
default, this function is enabled.