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Troubleshooting > Troubleshooting
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Responding to Send Error
Message
Checkpoints
Corrective Actions
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Error
Code
Message
Corrective Actions
Reference
Page
1101
Failed to send the e-mail.
Failed to send i-FAX.
Check the host name of the SMTP server on the
Embedded Web Server RX.
Failed to send via FTP.
Check the host name of FTP.
Failed to send via SMB.
Check the host name of SMB.
1102
Failed to send via SMB.
Check the SMB settings.
• Login user name and login password
NOTE
If the sender is a domain user, specify the
domain name.
• Host name
• Path
Failed to send the e-mail.
Check the following on the Embedded Web
Server RX.
• SMTP login user name and login password
• POP3 login user name and login password
• E-mail size limit
Failed to send i-FAX.
Check the following on the Embedded Web
Server RX.
• SMTP login user name and login password
• POP3 login user name and login password
Refer to
FAX
Operation
Guide
Failed to send via FTP.
Check the FTP settings.
• Login user name and login password
NOTE
If the sender is a domain user, specify the
domain name.
• Path
• Folder share permissions of the recipient
