10-21
Troubleshooting > Troubleshooting
C
Message
Checkpoints
Corrective Actions
Reference
Page
Cannot connect to
Authentication Server.
*
—
Set machine time to match the
server's time.
page 2-26
—
Check the domain name.
page 9-2
—
Check the domain name.
page 9-2
—
Check the connection status with
the server.
—
Cannot duplex print on
this paper.
*
Did you select a paper size/type
that cannot be duplex printed?
If the selected paper is not changed
and [Continue] is pressed, duplex is
released.
Select the available paper. Press
[Continue] to print.
page 6-36
Cannot find the
destination computer.
Check the computer.
Is the machine and the PC to which
the scanned image is to be sent
connected to the network?
Check the network and SMB
settings.
•
The network cable is connected.
•
The hub is not operating
properly.
•
The server is not operating
properly.
•
Host name and IP address
•
Port number
page 2-6
Is the account information (user ID,
password) used to access the
shared folder to which the scanned
image is to be sent incorrect?
Check the following settings of the
PC to which the scanned image is
to be sent.
•
Host name
•
Path
•
Login user name
NOTE
If the sender is a domain user,
specify the domain name.
[Login User ID]@[Domain Name]
Example: sa720XXXX@km
•
Login password
•
Folder share permissions of the
recipient
—
Cannot offset this
paper.
*
Did you select a paper size/type
that cannot be offset?
If the selected paper is not changed
and [Continue] is pressed, offset is
released.
Select the available paper. Press
[Continue] to print.
page 6-16
Cannot perform remote
printing.
—
Remote printing is prohibited.
The job is canceled. Press [End].
page 8-27
Cannot print the
specified number of
copies.
*
—
Only one copy is available. Press
[Continue] to continue printing.
Press [Cancel] to cancel the job.
—
Summary of Contents for 3060i
Page 1: ...3060i 3560i User Manual 3060i 3560i Digital Multifunctional System Copy Print Scan Fax A3 EN...
Page 22: ...xxi...
Page 42: ...xli Menu Map...
Page 110: ...2 54 Installing and Setting up the Machine Transferring data from our other products...
Page 160: ...3 50 Preparation before Use Registering Destinations in the Address Book...
Page 172: ...4 12 Printing from PC Printing Data Saved on the Printer...
Page 246: ...5 74 Operation on the Machine Manual Staple...
Page 310: ...6 64 Using Various Functions Functions...
Page 388: ...8 60 System Menu Default Setting on the Machine System Menu...
Page 430: ...9 42 User Authentication and Accounting User Login Job Accounting Unknown ID Job...
Page 434: ...10 4 Troubleshooting Regular Maintenance DP 772 1 2 3 4...
Page 435: ...10 5 Troubleshooting Regular Maintenance DP 773 1 2...
Page 437: ...10 7 Troubleshooting Regular Maintenance 3 4 5 6...
Page 467: ...10 37 Troubleshooting Troubleshooting Cassette 2 1 2...
Page 469: ...10 39 Troubleshooting Troubleshooting Large Capacity Feeder 1 500 sheet x 2 1 2 3 B1 B2...
Page 470: ...10 40 Troubleshooting Troubleshooting Multi Purpose Tray 1 2 3 4...
Page 471: ...10 41 Troubleshooting Troubleshooting Duplex unit 1 2...
Page 472: ...10 42 Troubleshooting Troubleshooting Inner Tray Fixing unit 1 2 3...
Page 476: ...10 46 Troubleshooting Troubleshooting Job Separator 1 2 3 Bridge Unit Option 1 2...
Page 477: ...10 47 Troubleshooting Troubleshooting 1 000 Sheet Finisher Option 1 2 3 D1 D2 2 1 D3...
Page 480: ...10 50 Troubleshooting Troubleshooting Tray B 1 2 3 D2 D3...
Page 481: ...10 51 Troubleshooting Troubleshooting Conveyor 1 2 Mailbox Option 1 D2 D3 1 2...
Page 484: ...10 54 Troubleshooting Troubleshooting...
Page 525: ......