12
FAULT FINDING/TROUBLESHOOTING
1
During use, the
water flow drops to a
reduced rate. Pump
stops running.
1.1
Interrupted power
supply.
1.1.1
If the power neon is extinguished, check
consumer unit fuse or circuit breaker. If blown,
renew or reset as applicable. If it fails again,
consult a qualified electrician.
1.1.2
If the power neon is extinguished, check if a
general power cut. Check other appliances and
if necessary, contact local Electricity Supply
Company.
1.2
Pump motor faulty.
1.2.1
If the power neon is lit, have pump motor
checked by a qualified electrician or contact
Triton Customer Service.
2
During use, the water
flow ceases but the
pump continues to
run.
2.1
Water starvation in
the system.
2.1.1
Stop pump motor by switching to ‘stop’. Check
the cold water cistern is full. Ensure water pipes
are not blocked. Check there is no simultaneous
demand from the cistern while showering.
2.2
Air lock in pump.
2.2.1
Prime pump by running water through unit
without electricity switched on.
3
Water too hot or too
cold.
3.1
Not product related
but problem with
existing water heating
system.
3.1.1
Consult qualified electrician or plumber.
Problem/Symptom
Cause
Action/Cure
FAULT FINDING
Important:
Switch off the electricity at the mains supply and remove the circuit fuse before
attempting any fault finding inside the unit.
Problem/Symptom Cause
Action/Cure
It is advised all electrical maintenance/repairs to the unit should
be carried out by a suitably qualified person.
In the unlikely event of a fault occurring please contact Triton Customer Service.
DO NOT remove the shower from the installation.
