Tritech International Ltd
Tornado Camera OIM
Issue 3
TIL – Eng – Spec – 033
Page 6 of 14
WARRANTY STATEMENT
Tritech International Limited
herein after referred to as
TIL
TIL warrants that at the time of shipment all products shall be free from defects in material and workmanship and suitable for the
purpose specified in the product literature.
The unit/system warranty commences immediately from the date of customer acceptance and runs for a period of 365 days. Customer
acceptance will always be deemed to have occurred within 72 hours of delivery.
Note:
Any customer acceptance testing (if applicable) must be performed at either TIL premises or at one of their approved distributors
unless mutually agreed in writing prior to despatch.
Conditions:
These include, but are not limited to, the following:
1
The warranty is only deemed to be valid if the equipment was sold through TIL or one of its approved distributors.
2
The equipment must have been installed and commissioned in strict accordance with approved technical standards and
specifications and for the purpose that the system was designed.
3
The warranty is not transferable, except or as applies to Purchaser first then to client.
4
TIL must be notified immediately (in writing) of any suspected defect and if advised by TIL, the equipment subject to the
defect shall be returned by the customer to TIL, via a suitable mode of transportation and shall be freight paid.
5
The warranty does not apply to defects that have been caused by failure to follow the recommended installation or
maintenance procedures. Or defects resulting from normal wear & tear, incorrect operation, fire, water ingress, lightning
damage or fluctuations in vehicles supply voltages, or from any other circumstances that may arise after delivery that is out
with the control of TIL.
(
Note:
The warranty does not apply in the event where a defect has been caused by isolation incompatibilities.)
6
The warranty does not cover the transportation of personnel and per diem allowances relating to any repair or replacement.
7
The warranty does not cover any direct, indirect, punitive, special consequential damages or any damages whatsoever arising
out of or connected with misuse of this product.
8
Any equipment or parts returned under warranty provisions will be returned to the customer freight prepaid by TIL
9
The warranty shall become invalid if the customer attempts to repair or modify the equipment without appropriate written
authority being first received from TIL.
10
TIL retains the sole right to accept or reject any warranty claim.
11
Each product is carefully examined and checked before it is shipped. It should therefore be visually and operationally checked
as soon as it is received. If it is damaged in anyway, a claim should be filed with the courier and TIL notified of the damage.
Note: TIL reserve the right to change specifications at any time without notice and without any obligation to incorporate new
features in instruments previously sold.
Note: If the instrument is not covered by warranty, or if it is determined that the fault is caused by misuse, repair will be billed
to the customer, and an estimate submitted for customer approval before the commencement of repairs.
F167.1
