What is Covered by this Warranty - TriStar warrants the PureStar Heater, to the consumer subject to the conditions below, against
defects in workmanship or material, provided that the products are returned to an TriStar location within 3 years of date of
purchase.
Maintenance Requirements - Failure to use and maintain your PureStar Heater in accordance with your Owner’s Manual will void
this warranty. Servicing your PureStar Heater by parties other than an authorized TriStar location and/or using parts other than
genuine TriStar parts will also void this warranty.
How to Obtain Warranty Service - Upon contacting and returning, at consumer’s sole cost and expense, the product with proof
of purchase (including purchase date) to an TriStar location within the above time period, TriStar will repair or replace and
return the product, without charge and within a reasonable period of time, if its examination discloses any part to be defective
in workmanship or material. If TriStar is unable to repair the product after a reasonable number of attempts, TriStar will provide
either a refund of the purchase price or a replacement unit, at TriStar’s option.
What is Not Covered by this Warranty - This product is intended for household use only. Ordinary wear and tear shall not be
considered a defect in workmanship or material. These warranties do not apply for loss or damage caused by accident, fire, abuse,
misuse, modification, misapplication, commercial use, or by any repairs other than those provided by an authorized TriStar location.
Missing Serial Numbers and Unauthorized Channels. - If a valid serial number is missing from the product, this warranty will be
voided. TriStar products are authorized for sale through TriStar locations and authorized TriStar representatives only. Warranties
are voided if a product is pruchased through unauthorized channels; this includes websites that are not authorized to use TriStar’
trademarked names, images and logos as well as Internet auction sites (e.g. eBay and cragslist.com). The only approved Internet
presence for TriStar products is www.TriStarhome.com. To confirm warranty coverage prior to purchasing a product, contact
TriStar Customer Services at 800-243-9078 with the serial number located on the back of ths unit.
Exclusion of Other Warranties and Conditions - EXCEPT AS PROVIDED HEREIN, TriStar MAKES NO REPRESENTATION OR
WARRANTY OF ANY KIND. ALL OTHER WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, ARE HEREBY EXPRESSLY
DISCLAIMED, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
Limitation of Liability for Special, Incidental or Consequential Damages - TriStar SHALL NOT IN ANY CASE BE LIABLE FOR
SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING FROM BREACH OF EXPRESS OR IMPLIED WARRANTIES,
CONDITIONS, GUARANTEES OR REPRESENTATIONS, BREACH OF CONTRACT, NEGLIGENCE OR ANY OTHER LEGAL THEORY.
Such excluded damages include, but are not limited to, loss of profits or revenue and loss of the use of the products.
For U.S. Application Only - This warranty gives you specific legal rights, and you may also have other rights which vary from state
to state. Some states do not allow limitations on warranties, or on remedies for breach. In such states, the above limitations may
not apply to you.
For Canadian Application Only - Exclusion of Subsequent Owners: Except as otherwise required by applicable legislation, this
warranty is not transferable. This warranty gives you specific legal rights and you may also have other rights which vary from
province to province. Some provinces and territories do not allow limitations on warranties, or on remedies for breach. In such
provinces or territories, the above limitations may not apply to you.
If any provision of this warranty or part thereof is held by a court of competent jurisdiction to be invalid, illegal or unenforceable,
the validity, legality and enforceability of the remaining provisions or parts thereof will not in any way be affected or impaired
within the jurisdiction of that court. This entire warranty shall continue to be valid, legal and enforceable in any jurisdiction where a
similar determination has not been made.
LIMITED THREE YEAR WARRANTY
10
If the heater will not operate, please check the following before calling for repair:
1. Check if the power cord is plugged into an electrical outlet, if not, plug in.
2. Check the outlet for electricity.
3. Check that main power switch on rear is on. Switch will illuminate when on.
4. Check if the battery in remote control is operational, and if the insulating film is removed.
NOTE:
The heater may not be operating if the thermostat is set lower than the room temperature. To begin operation, increase
the thermostat temperature for a higher heat setting.
Store the heater in a cool, dry location when not in use. To prevent dust and dirt build-up, use the original packaging to repack the unit.
STORAGE
TROUBLESHOOTING
Summary of Contents for PURESTAR
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