17
Troubleshooting
continued
7. What type of cabling are you using? Inferior cabling can result in poor
performance, so it is important that you use cables that can support
the video resolution you are trying to obtain. To achieve maximum
distance and resolution, 24 AWG solid-wire UTP cable must be used.
Tripp Lite’s N202-Series Cat6 cables are made with 24 AWG solid
wires, as are the N022-01K-GY (Cat5e) and N222-01K-GY (Cat6)
bulk cables. For optimal image quality, use Zero-Skew cable such
as Tripp Lite P524-01K. Also, the VGA cables you are using must
support the resolution you are trying to obtain. Inexpensive, low-
quality VGA cables may not support the maximum resolution. It is
recommended that you use Tripp Lite’s P502-Series VGA or P504-
Series VGA + audio cables, as they have been tested to work with
Tripp Lite’s VGA over Cat5 extender products.
8. Is your Cat5e/6 cabling wired to TIA 568B? Tripp Lite’s VGA over Cat5
extender products have been tested using Cat5e/6 cabling wired to
TIA 568B (all Tripp Lite Cat5e/6 cables are wired to TIA 568B). Using
cabling that is wired differently may affect performance.
9. Test your cables to ensure they are working properly. For example,
connect your VGA cables between a source and a monitor that
you know is working properly to see if the cable is functioning. For
Cat5e/6 cable, connect it between a computer and a network to verify
that it establishes a network connection. Test your cables between
the source and monitor(s) being used in your installation. This will
ensure that your source and monitor(s) are compatible.
10. Do you have any patch panels or other devices in between the
transmitter, repeater and receiver units? Tripp Lite’s VGA over Cat5
extender products were designed to be connected directly from the
transmitter to the repeater and/or receiver via UTP cable. The more
connection points that are between the source and the remote
monitor, the more likely signal degradation will occur, causing poor
performance. If you have a patch panel or other device in between, it
should be removed from the installation.
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