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TRENDnet TV-IP311PI, User Manual

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TV-IP311PI User’s Guide

Product Overview

© Copyright 2014 TRENDnet. All rights reserved.

1

Product Overview

TV-IP311PI

Hardware

PoE

Save installation costs with Power over Ethernet (PoE)

Power Port

Optional power port for non-PoE installation

Outdoor Ready

Outdoor IP66 weather rated

Vandal Resistant

Impact protection rated: IEC60068-275Eh, 50J; EN50102, exceeding 

IK10

Performance

3 Megapixel

Record 2048 x 1538 pixel video at 15 fps in H.264 compression

Night Vision 

Night vision up to 25 meters (82 ft.) in complete darkness

Smart IR

Dynamic IR adjustment optimizes night visibility

Digital Zoom

Digitally zoom anywhere within the viewing field 

Features

The Outdoor 3 MP PoE Dome Day/Night Network Camera, model 
TV-IP311PI, provides powerful 3 megapixel night vision in complete 
darkness for up to 25 meters (82 ft.). This ultra-compact vandal 
resistant fixed dome camera is outdoor ready with an IP66 weather 
rated housing. It comes with a free Apple® and Android™ mobile app 
and Complimentary pro-grade software to manage up to 32 TRENDnet 
cameras�

Summary of Contents for TV-IP311PI

Page 1: ...TV IP311PI User s Guide Copyright 2014 TRENDnet All rights reserved a ...

Page 2: ...g 9 Waterproof cap 9 Mount your camera 10 Access your Camera Through the Web Browser 11 System Management and Default Settings 11 Logging in to the Camera for the First Time Windows 11 Logging in to the Camera for the First Time OS X 14 Live View 19 Playback 20 Log 23 System Information 24 System Configuration 25 Device Settings 25 User Accounts 26 Time Settings 26 Daylight Savings 27 Live View Se...

Page 3: ... Video Settings 36 Video Format 36 Display Settings 37 On Screen Display Settings 39 Text Overlay 40 Privacy Mask 40 Video Recording 41 Events 42 Motion Detection 42 Tamper proof 44 Exception 46 Snapshot 47 Email 48 Network Storage 49 Network Storage 49 Storage Management 50 FTP Server 50 ...

Page 4: ... at 15 fps in H 264 compression Night Vision Night vision up to 25 meters 82 ft in complete darkness Smart IR Dynamic IR adjustment optimizes night visibility Digital Zoom Digitally zoom anywhere within the viewing field Features The Outdoor 3 MP PoE Dome Day Night Network Camera model TV IP311PI provides powerful 3 megapixel night vision in complete darkness for up to 25 meters 82 ft This ultra c...

Page 5: ...n a mobile device with free Apple and Android apps Complimentary Software Complimentary pro grade software to manage up to 32 TRENDnet cameras Package Contents TV IP311PI package includes TV IP311PI Multi Language Quick Installation Guide CD ROM Utility and User s Guide Camera mounting hardware Optional power supply is not included Wall Mount Screws If any package contents are missing or damaged p...

Page 6: ...15O to 90O and tighten the tilt lock screws DC Power 12V DC 1A Optional 10 100 PoE Port 1 Mounting base 2 Horizontal stand 3 Vertical stand 4 Lower dome 5 Cables 6 Infra red lamps 7 Lens 8 Black Liner 9 Safety rope screw Reset Button Push and hold the reset button then power on the camera Keep holding the reset button for more than 10 seconds to reset configuration to factory default Reset Button ...

Page 7: ...s are neglected Follow these precautions to prevent potential injury or material damage Cautions Make sure the power supply voltage is correct before using the camera Do not drop the camera or subject to physical shock Do not touch sensor modules with fingers If cleaning is necessary use a clean cloth with a bit of ethanol and wipe it gently If the camera will not be used for an extended period of...

Page 8: ... Using the camera in milder weather conditions will help extend the camera s life and preserve the quality of the camera image Moisture Avoid damp or moist environments whenever you can The TV IP311PI is an IP66 grade water proof camera and it will work in moist environments However rain may affect the picture quality especially at night water may reflect the light from the infra red illumination ...

Page 9: ...to Run program Choose your preferred language and then click the Install Camera 2 Write down the MAC Address of the camera 3 Connect a PoE capable network cable to the camera s network port and then to a PoE switch and wait for the camera to boot up Click Next when you are done A power adapter sold separately can be used instead of PoE switch 4 Wait while the utility is searches for the camera ...

Page 10: ...e choose the camera you wish to set up by identifying its MAC address Select the camera and then click Next 6 Select the DHCP option to assign IP address dynamically or select Fixed IP to assign the camera an IP address then click Next 7 If you select Fixed IP enter the IP address subnet mask default gateway and DNS server address Please make sure the IP address you are setting on the camera is in...

Page 11: ...racters Alphanumeric a z A Z 0 9 This camera installation wizard is also good for finding the camera if it was setup with DHCP The IP address may change dynamically with the DHCP setting If you want to access your camera again and you don t know the IP address you can run this camera installation wizard again If you have already setup the password and want to keep the password unchanged un check t...

Page 12: ...NDnet All rights reserved 9 10 Click Finish to exit the program or click Home to return to the main screen You can also download a free app to view video on your mobile devices Scan the QR code to find and install the TRENDnet VIEW app Free App Night Vision ...

Page 13: ...loyed make sure the cable and the connectors meet the category 5 Ethernet cable standard At least 2 pairs of twisted lines are required for power and data Poor cable quality may cause unexpected problems Testing your cable or running a new cable is suggested for new camera installation Waterproof cap The TV IP311PI itself is IP66 grade water and dust proof There is a set of network cable water pro...

Page 14: ... tightly This step is important to block the water and dust Fix the mounting base on the ceiling or the wall with the screws that come with the package Route the cables into the wall or route through the hole Loosen the tilt lock screws adjust the tilting position in a range from 15O to 90O and tighten the tilt lock screws cable screw ...

Page 15: ... DHCP server on the network or 192 168 10 30 Administrator name admin Administrator password admin If you want to access your camera directly instead of using software you can follow the steps specified in this chapter to login to your camera A web browser plug in must be installed to watch video smoothly For Windows system please go to the next paragraph For OS X system please go directly to page...

Page 16: ...ou installed the camera video streaming plug in or not Click the link to download the plug in from the TV IP311PI camera 4 Click Run to directly run plug in installation and close your browser while you install the plug in 5 Permission request depends on the Internet security settings of your computer Click More Info and then Run anyway to install the plug in ...

Page 17: ...llation 8 Open the browser and login again 9 Go to step 11 if you already changed your password with the setup CD The TV IP311PI will ask you to change your password from default setting Please enter the new password twice and click OK The password must be between 8 and 16 characters Alphanumeric a z A Z 0 9 10 Enter the user name admin and new password again to start secured session ...

Page 18: ... browser on your computer In the address bar enter the IP address of the camera 192 168 10 30 If you have a DHCP server on your network the IP address will be assigned dynamically For example if you have a home gateway on your network and you plug in the camera on the same network then you can find the camera IP address on your home gateway and then press Enter 2 Enter the user name admin and the ...

Page 19: ... the camera video streaming plug in or not Click the link to download the plug in from the TV IP311PI camera 4 Quit your browser completely by command Click on the browser icon and then click Quit before installing the plug in 5 Go to the Finder and navigate to the Download folder Command Click the WebComponents pkg and then click Open 6 Click Open to start installation ...

Page 20: ...eb Browser Copyright 2014 TRENDnet All rights reserved 17 7 Click Continue to install the plug in 8 Select a destination to install the plug in Then click Continue 9 Use the default location and click Install 10 Enter your password and click Install Software ...

Page 21: ...automatically 12 Click Close to exit the installation 13 Open the browser and login again with the default IP 192 168 10 30 or the IP that was dynamically assigned by your router 14 Enter the user name admin and the default password admin and then click OK 15 Click Trust You ll have to do this again when your camera changes to a new IP address ...

Page 22: ...11PI will ask you to change your password from the default setting Please enter the new password twice and click OK The password must be between 8 and 16 characters Alphanumeric a z A Z 0 9 17 Enter the user name admin and new password again to start secured session 18 The Live View page shows up and the video starts to stream ...

Page 23: ...g Click it again to stop recording The status bar will indicate if it is in recording state or not Video Stream TV IP311PI has two video streams H 264 and MJPEG Switch to view the different video streams by click ing this icon Full Screen Mode Click the picture to view in full screen mode Double click again or press escape key on your key board to exit full screen mode Status Bar The status bar sh...

Page 24: ... yellow vertical line To look for a specific video recording move the time line by clicking and dragging it If the recording is short zoom in by clicking button Click to zoom out the time scale If you know the exact time of the day you are looking for click then enter the time you want to playback Different types of recordings are identified differently The scheduled recordings are marked in blue ...

Page 25: ...ginal speed Slice images from video playback You can take snapshots from playback video or make new video clips from the video you are playing back Click this button to enable zoom Then click and drag on the video to define the area you want to zoom in Click again to get back to 100 zoom Double click to show video in full screen and press ESC on keyboard to exit full screen mode Click this button ...

Page 26: ...ecording select the videos you want to download then click Download Download snapshots Click this button to list snapshots to download Select the type of event that triggered the snapshots Choose the Start Time and End Time Then click Search to find the snapshot list Check the time of the snapshot and then select the snapshots you want to download then click Download Where can I find saved files V...

Page 27: ...ocal computer See Network Storage on page 50 for how to setup the storage Search for logs Click the type of log and then the Start Time and End Time Click Search to start searching Click First Page Prev Page Next Page and Last Page to show the logs Click Save Log to save the logs to your computer Where can I find saved files After you click the Save Log the logs will save to your computer See Live...

Page 28: ... name for easy identification Firmware Version Firmware version MAC Address The MAC address of Ethernet Interface System Time The system time setup in the camera Keeping this time correct is important for recording scheduled control and logging accurately Network Information IP Address IP address of the TV IP311PI Subnet Mask Network range of IP address Default Gateway The default route going from...

Page 29: ...etup here can be discovered by other network camera software and OSD On Screen Display The default is the model number TV IP311PI Location Label where you installed this camera Authentication RTSP TV IP311PI s video stream can be accessed with RTSP Real Time Streaming Protocol Only the administrator and users can view this video stream Un checking this box will allow everyone access to this video ...

Page 30: ...dify button You can change the user s name and password You can also change the administrator s password here But the administrator s name is fixed you cannot change that Click OK to save the changes Time Settings The accuracy of the system clock is important for scheduling and accurate logging You can synchronize the system time with your computer or automatically check the time accuracy with a n...

Page 31: ... computer time to copy the time from your computer Click Save to save the changes Daylight Savings Setup daylight settings for system time Automatic Update Enable DST Check this box if your time zone has daylight savings Start Time Enter the date that daylight savings starts End Time Enter the date that daylight savings ends DST Bias Enter how much time the daylight saving adjusted by daylight sav...

Page 32: ...der your user name and under the Web RecordFiles Click Browse and choose a new destination if you want to save the file somewhere else Save downloaded files to By default files will be saved under your user name and under the Web DownloadFiles Click Browse and choose a new destination if you want to save the file somewhere else Picture and Clip Settings Save snapshots in live view to By default fi...

Page 33: ...t to download configuration file The file will be downloaded to the Download folder by default Remote Upgrade Firmware Click Browse to find the latest firmware and then click Upgrade Status Shows the status in firmware upgrade TRENDnet may periodically release firmware upgrades that might add features or fix problems associated with your TRENDnet model and version To find out if there is a firmwar...

Page 34: ... or IPv6 DNS server address Secondary DNS Enter your second IPv4 or IPv6 DNS server address IPv4 DHCP Check this box if the IP address is assigned by DHCP server IPv4 Address IPv4 address of TV IP311PI Subnet Mask Network range of the subnet Default Gateway The default route going further from TV IP311PI IPv4 subnet Multicast Address Multicast address for video streaming IPv6 IPv6 Mode Choose Manu...

Page 35: ... The default port number is 554 HTTPS Port The secured web service port You can change the port number or you can disable the service by uncheck the box The default port number is 443 Click Save to save the changes DDNS Dynamic Domain Name Service DDNS allows you to find your camera from the Internet with an easy to remember domain name Port Numbers Enable DDNS Check this box to enable DDNS Servic...

Page 36: ...e account name Password Enter the password Confirm Enter the password again Click Save to save the changes SNMP SNMP Settings allows you to assign the contact details location community name and trap settings for SNMP This is a networking management protocol used to monitor network attached devices SNMP allows messages called protocol data units to be sent to various parts of a network Upon receiv...

Page 37: ...rity Level Choose one of the security levels Authentication Algorithm Choose the authentication method to verify the source of information MD5 or SHA Authentication Password Specify the authentication password between 8 to 32 letters Private key Algorithm Choose the privacy key to encrypt SNMP messages DES or AES Private key Password Specify the privacy key between 8 to 32 letters Write User Name ...

Page 38: ...he changes IP Address Filter Set up a list of clients allow only the clients on the list to access this camera or to reject clients on the list from access this camera Enable IP Address Filter Check this box to enable IP address filtering service IP Address Filter Type Choose Forbidden to ban the listed IP addresses or Allowed to allow listed host to access this camera Add Click Add to add a user ...

Page 39: ...etails Video Audio DSCP Enter Video Audio DSCP Default 0 Event Alarm DSCP Enter Event Alarm DSCP Default 0 Management DSCP Enter Management DSCP Default 0 Click Save to save the changes UPnP Universal Plug and Play is a device discovery protocol set It allows your camera to easily be found for example on a Windows operation system UPnP Enable UPnP Check this box to enable UPnP connection Friendly ...

Page 40: ...video compression The default is variable rate Video Quality Choose the video quality The default is medium quality Frame Rate Choose the capturing frame rate The default value is 30 frames per second Reduce the frame rate to reduce the capture file size Max Bitrate Choose the maximum video sampling bit rate Default 4096 I Frame Interval An I Frame is a frame that records a complete picture Frames...

Page 41: ...ge brightness Default 50 Contrast Use the slider or enter a number 0 100 to adjust the image contrast Default 50 Saturation Use the slider or enter a number 0 100 to adjust the color saturation The greater number means the color will be more saturated Default 50 Hue Use the slider or enter a number 0 100 to adjust the color shade Default 50 Sharpness Use the slider or enter a number 0 100 to adjus...

Page 42: ...cy of your local video standard NTSC 60 PAL 50 Default 60Hz Day Night Switch Choose whether you want the camera to be set to the day mode color video or night mode IR enhanced black white video You can manually set it to day mode or night mode adjust by lighting Auto or pre define schedule Auto Sensitivity The light sensor sensitivity Switch Time The time delayed to switch between modes Longer swi...

Page 43: ...ce Choose a color temperature as the white color and compensate the color on the whole image Digital Noise Reduction Enable or disable noise reduction Noise Reduction Level Adjust the effect of digital noise reduction Range 0 100 default 100 Click Reset to reset the display setting changes On Screen Display Settings You can display the camera name and the time the video is shooting on the screen D...

Page 44: ...text field allows maximum 44 English letters or 20 non English characters Move the red box to position the display positions Click Save to save the changes Privacy Mask Create a masking area to keep your privacy You can create up to four independent masking areas by clicking and dragging on the screen Enable Privacy Mask Check this box to enable privacy masking Stop Drawing Click this button to st...

Page 45: ...nges Edit Click Edit to edit the recording schedule 1 Select day of the week you wan to edit the schedule 2 Select All Day or Customized schedule of the day 3 Set the time period and the event you want to trigger the video recording continuous always recording or motion detection 4 Click Copy to Week if you want the same daily schedule everyday Or you can select other day of the week and click Cop...

Page 46: ...red Enable Motion Detection Check this box to enable motion detection Click Save to save the choice Enable Motion Tracking Check this box to enable motion tracking Motion tracking is a dynamic display that shows the current status of motion detection The motion tracking is displayed by a green grid The grid area represents that the camera detects motion in this area Click Save to save the choices ...

Page 47: ...ction sensitivity Clear All Click this button to clear all the set up areas Arming Schedule Edit Click Edit to define when you want the motion detection works 1 Select day of the week you wan to edit the schedule 2 Set the time period you want to enable motion detection Default is 0 24 hours all day 3 Click Copy to Week if you want the same daily schedule everyday Or you can select other day of th...

Page 48: ...Storage Check this box to record video to network storage when motion is detected Upload to FTP Check this box to send snapshots to an FTP server when motion is detected Click Save to save the changes Tamper proof This is to detect if the camera has been tampered with and surveillance is compromised You can set up tamper proof notifications to alert the system manager to check the camera ...

Page 49: ...sitivity Clear All Click this button to clear all the set up areas Arming Schedule Edit Click Edit to define when you want the tamper detection works 1 Select the day of the week you wan to edit the schedule 2 Set the time period you want to enable tamper detection Default is 0 24 hours all day 3 Click Copy to Week if you want the same daily schedule everyday Or you can select other day of the wee...

Page 50: ...on Provides notifications for other system events set up your notifications here Notification Exception Type First choose the exception type then choose the corresponding action Send Email Check this box to send an e mail notification when an exception is detected Click Save to save the changes ...

Page 51: ...apshots The default interval is 1 second Capture Number State how many snapshots you want to take in a single triggered event Default 3 pictures Click Save to save the changes Snapshot You can set up your camera to continuously taking snapshots or snapshots when an event happens Continuous Enable Check this box to continuous take snapshots Format Save snapshots in JPEG format Resolution Uses the s...

Page 52: ...ectly Click Save to save the changes Receiver Receiver 1 The first receiver s name Receiver 1 s Address The first receiver s email address Receiver 2 The second receiver s name Receiver 2 s Address The second receiver s email address Receiver 3 The third receiver s name Receiver 3 s Address The third receiver s email address Click Save to save the changes Many ISPs does not allow service port 25 g...

Page 53: ...he IP address of your network storage File Path Enter the file path on the server for network storage Capacity Enter the size of the disk space you want to assign for this storage The minimum disk space requirement is 10GB If you do not want to limit the size and use the full physical disk space put number 0 in this field File System Choose between NFS or CIFS for file system If you assign the net...

Page 54: ...ity this network storage can use Free Space The free space left for video recording snapshot and log Status The connection status to the network storage Property This network storage is read only or can be read and write Progress The progress of ongoing task FTP Server Enable Snapshot to FTP Check this box if you want to store snapshots on the FTP Server Address Enter the FTP server IP address Por...

Page 55: ...ce or organized with meaningful directory names Save in root directory You can choose to store all files in the same folder of FTP login Save in directory Structure your folders with camera name or IP address Directory Use Camera Name Use the camera name to organize the saved files Use Camera IP Use the camera IP address to organize the saved files Click Save to save the changes ...

Page 56: ...nt and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help FCC Caution Any changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate this equipment This device complies with Part 15 of the FCC Rules ...

Page 57: ...06 95 EC The following test methods have been applied in order to prove presumption of conformity with the essential requirements of the Directive 2004 108 EC and 2006 95 EC EN 60950 1 2006 A11 2009 A1 2010 A12 2011 IEC 60950 1 2005 2nd Edition Am 1 2009 Safety of Information Technology Equipment EN 55022 2010 Class A EN 61000 3 2 2006 A1 2009 A2 2009 EN 61000 3 3 2008 EN 50130 4 2011 RoHS This pr...

Page 58: ... stabilite dalla direttiva 2004 108 CE e 2006 95 CE lv Latviski Latvian Ar šo TRENDnet deklarē ka TV IP311PI atbilst Direktīvas 2004 108 EK un 2006 95 EK būtiskajām prasībām un citiem ar to saistītajiem noteikumiem lt Lietuvių Lithuanian Šiuo TRENDnet deklaruoja kad šis TV IP311PI atitinka esminius reikalavimus ir kitas 2004 108 EB ir 2006 95 EB Direktyvos nuostatas nl Nederlands Dutch Hierbij ver...

Page 59: ...THE TRENDNET PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE THE CUSTOMER S SOLE REMEDY SHALL BE AT TRENDNET S OPTION REPAIR OR REPLACE THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES EXPRESSED OR IMPLIED EITHER IN FACT OR BY OPERATION OF LAW STATUTORY OR OTHERWISE INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE TRENDNET NEITHER ...

Page 60: ...TV IP311PI User s Guide Warranty Copyright 2014 TRENDnet All rights reserved 57 ...

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