© Copyright 2015 TRENDnet. All Rights Reserved.
59
TRENDnet User’s Guide
Appendix
Troubleshooting
Q: I typed http://192.168.10.100 in my Internet Browser Address Bar, but an error
message says “The page cannot be displayed.” How can I access the access point
management page?
Answer:
1. Check your hardware settings again and that all cables are properly connected
2. Make sure the LAN and WLAN lights are lit.
3. Make sure your network adapter TCP/IP settings are set in the subnet class as the
access point when accessing with a static IP address or
Obtain an IP address
automatically
(see the steps below).
4. Press on the factory reset button for 15 seconds, the release.
Windows 7
a. Go into the
Control Panel
, click
Network and Sharing Center
.
b. Click
Change Adapter Settings
, right-click the
Local Area Connection
icon.
c. Then click
Properties
and click
Internet Protocol Version 4 (TCP/IPv4)
.
d. Then click
Obtain an IP address automatically
and click
OK
.
Windows Vista
a. Go into the
Control Panel
, click
Network and Internet
.
b. Click
Manage Network Connections,
right-click the
Local Area Connection
icon and click
Properties
.
c. Click
Internet Protocol Version (TCP/IPv4)
and then click
Properties
.
d. Then click
Obtain an IP address automatically
and click
OK
.
Windows XP/2000
a. Go into the
Control Panel
, double-click the
Network Connections
icon
b. Right-click the
Local Area Connection
icon and the click
Properties
.
c. Click
Internet Protocol (TCP/IP)
and click
Properties
.
d. Then click
Obtain an IP address automatically
and click
OK
.
Note:
If you are experiencing difficulties, please contact your computer or operating
system manufacturer for assistance.
Q: I am connected to the access point and able to pull DHCP from my network, but I
cannot get onto the Internet. What should I do?
Answer:
1. Verify that you can get onto the Internet with a direct connection into your router
(meaning plug your computer directly to the router and verify that your single computer
can access the Internet).
2. Power cycle your modem and router. Unplug the power to the modem and router.
Wait 30 seconds, and then reconnect the power to the modem. Wait for the modem to
fully boot up, and then reconnect the power to the router.
3. Contact your ISP and verify all the information that you have in regards to your
Internet connection settings is correct.
Q: I cannot connect wirelessly to the access point. What should I do?
Answer:
1. Double check that the WLAN light on the router is lit.
2. Power cycle the access point. Unplug the power to the router. Wait 15 seconds, then
plug the power back in to the router.
3. Contact the manufacturer of your wireless network adapter and make sure the
wireless network adapter is configured with the proper SSID. The preset SSID is
TRENDnet (
model_number)
.
4. Please see “Wireless Performance Consideration” if you continue to have wireless
connectivity problems.
Summary of Contents for TEW-734APO
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