Show code
E1
E2
E3
E4
Fault
sensor
cut
circuit
sensor
short
circuit
over
temperature
Signal
switch
failure
G. Common malfunctions and Ways of solving problems
If the following symptom happens in the course of using, it is not completely the problem
of our products. Please have a double check before sending it for maintenance.
If the problems still exist after the above-checking, please contact right away with us.
Thank you for your support.
Symptom
Reason
Methods
The indicator is not
on
Haven’t switched on the power.
*
Please check if there is power or not
*Please check if the switch is on or not
Can’t close the lid
The gallbladder isn’t placed well.
Place the gallbladder well
The push bar is locked by the
float value.
Move the push bar with hand
Can’t open the lid
The float value is not down
after exhausting the air.
Use chopsticks to press the float value
slightly
Leakage of the lid
Didn’t close the lid well
Please close the lid well
Didn’t put the seal ring in it
Please put well the seal ring
There is food particles in the gallbladder
Please clean the seal ring
There is breakage on the gallbladder
Please change a new one
Leakage of float
valve
There is food residue in the
small ring of the float valve
Clean small ring of the float valve
There is breaking on the small ring of the
float valve
Please change a new one
The float valve can’t
go up
The exhaust valve isn’t moved to the sealed
position.
Place it correctly
There is not enough food and water
Put enough food and water
There is breakage on the small ring of the
float valve
Contact with us for assistance
Can’t make the food
ripe or it takes a long
time
The cooking time is too short
Proportionally prolong the cooking time
There’s food residue between the
inner pan and heating plate
Check abd remove the residue
The heating plate and inner pan distort
Contact with us for assistance
The heating plate doesn’t work well
Contact with us for assistance
Can’t keep warm
automatically
The parts for keeping warm is broken
Contact with us for assistance
Feel like electric
shock when
touching the cover
Leakage of electricity
Contact with us for assistance