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Maintenance
© Travis Industries
4012412
100-01270_000
Troubleshooting Table
Lights on the control panel will flash when a fault has occurred. Follow the steps below to diagnose the
problem before calling customer service.
Diagnostic Codes
Diagnostic Code:
Possible Cause:
Don't Call for Service
Until You:
Red “STOP” light flashes.
A failed combustion blower, pressure switch, or
push auger can cause this error.
Press the START button again to
try to ignite the stove.
The red “STOP” and green
“START” light are on
simultaneously
Two consecutive startup attempts have failed.
Check the pellet level in the
hopper and verify there are
pellets. Clean the burn pot.
Blue “AUTO FAN” light is
flashing
One of the safety disks has tripped and the unit
has entered a safety shutdown mode.
Hold the “STOP” button for 3
seconds Make sure the stove is
clean and free of ash and debris,
and that the room air blower
functions and is clean.
NOTE:
Always check to make sure pellets are in the hopper.
NOTE:
Always check the fire platform for build-up and clean away any debris that may have accumulated.
