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30

 Maintenance 

© Travis Industries 

4140813 

100-01297 

DANGER HIGH VOLTAGE:

 Disconnect power before attempting maintenance or repair. 

Maintaining Your Heater's Appearance 

Fingerprints or other marks left on the optional plated surface may become etched in place if they are not 
wiped clean prior to turning the heater on.  Clean the plated surfaces with denatured alcohol and a soft 
cloth (with the heater cool).  Other cleaners may leave a film that may become etched into the surface. 

Battery Replacement 

Power Backup Batteries 

Four AA batteries are used as a power backup for the fireplace in case the household (AC) power goes out.  
They also power the comfort control feature.  These batteries must be inserted into battery holder (make 
sure they contact the terminals - see the illustration below).  The fireplace controller will beep once these 
batteries start to go dead.  Replace batteries before each heating season to insure proper operation. 

Control Panel Light Battery 

LED lights and a 9v battery are used to illuminate the control panel when the concealment cover is lifted.  
If the LED lights do not operate, replace the 9v battery (see the illustration below).  The battery holder is 
held in place with Velcro and may be removed for easier access. 

 

 

 

Swing the access door and 

control cover down to access 

the controls on the insert.

AA Battery

AA Battery

AA 

Battery 

Holder

AA Battery Tray

AA Battery

AA Battery

Battery for Control 

Panel Lights

9v 

Battery

Summary of Contents for 33 DVI

Page 1: ... BURNS DO NOT TOUCH GLASS UNTIL COOLED NEVER ALLOW CHILDREN TO TOUCH GLASS A barrier designed to reduce the risk of burns from the hot viewing glass is provided with this appliance and shall be installed for the protection of children and other at risk individuals Tested and Listed by ANSI Z21 88 2014 CSA 2 33 2014 Direct Vent Fireplace Insert Masonry or Factory Built Metal Wood Burning Fireplace ...

Page 2: ...3 DVI Insert has the same serial number as yours The serial number is attached to the appliance near the gas control valve This serial number will be needed in case you require service of any type Model 33 DVI GSB2 Serial Number Purchase Date Purchased From Register your warranty online at traviswarranty com Or mail your warranty card to Travis Industries House of Fire 12521 Harbour Reach Drive Mu...

Page 3: ...moval and Installation continued 17 Surround Panel Installation 18 3 Piece Surround Panels 18 1 Piece Surround Panel 19 Routing the Power Cord 19 Installation 19 Rheostat Installation 20 On Off Switch Installation 21 Glass Frame Removal and Installation 22 Glass Frame Removal and Installation continued 23 Media Installation Log Stone or Driftwood 23 Steps for Finalizing the Installation 24 Air Shu...

Page 4: ...d in Manufactured Housing only after the home is site located All exhaust gases must be vented outside the structure of the living area Combustion air is drawn from outside the living area structure The venting must not be connected to a chimney flue serving a separate solid fuel burning appliance Notify your insurance company before hooking up this fireplace The instructions in this manual must b...

Page 5: ...ng and maintenance instructions that you will need at a later time Always follow the instructions in this manual Instruct everyone in the house how to shut gas off to the appliance and at the gas main shutoff valve The gas main shutoff valve is usually next to the gas meter or propane tank and requires a wrench to shut off A barrier designed to reduce the risk of burns from the hot viewing glass i...

Page 6: ...0 to 2 000 Maximum BTU Input Per Hour 40 000 40 000 Heating capacity will vary with floor plan insulation and outside temperature Dimensions Electrical Specifications for optional blower Electrical Rating 115 Volts 1 5 Amps 60 Hz 180 watt Fuel This heater is shipped in natural gas NG configuration but may be converted to use propane LP using a conversion kit The sticker on top of the gas control v...

Page 7: ...or propane LP All exhaust gases must be vented outside the structure of the living area Combustion air is drawn from outside the living area structure Notify your insurance company before hooking up this heater The requirements listed below are divided into sections All requirements must be met simultaneously The order of installation is not rigid the qualified installer should follow the procedur...

Page 8: ...mage prior to installation Because the insert uses a circulation blower clean the fireplace smoke shelf and chimney prior to installation This heater may be placed in a bedroom Please be aware of the large amount of heat this appliance produces when determining a location Fireplace Sizing 3 Piece Panel 1 Piece Panel Minimum Height 23 3 4 604mm 24 7 8 632mm Minimum Width 31 1 2 800mm 32 5 826mm Min...

Page 9: ...des etc The metal floor J may be removed to allow additional room for installation of the insert If the floor is removed the insert must be placed directly on the metal base of the metal fireplace The surround panels should not seal ventilation openings on the fireplace If the factory built fireplace has no gas access hole s provided an access hole of 1 5 inch 37 5 mm or less may be drilled throug...

Page 10: ...tment Electrical Requirements Route the power cord out of the access hole on the right side of the appliance Plug the power cord into a grounded 120 Volt outlet do not remove the grounding pin The electrical connection may also be made using the optional Wiring Kit SKU 97200315 The appliance when installed must be electrically grounded in accordance with local codes or in the absence of local code...

Page 11: ... top facing must extend 35 5 902mm above the base of the insert or to the bottom of the mantel whichever is less Mantel Clearances The maximum mantel depth is 12 305mm NOTE The combustible area above the facing must not protrude more than 3 4 20mm from the facing If it does it is considered a mantel and must meet the mantel requirements listed in this manual Side Wall Combustible or Non Combustibl...

Page 12: ...pply piping during any pressure testing of that system at test pressures in excess of 1 2 psig For pressures under 1 2 psig isolate the gas supply piping by closing the manual shutoff valve Leak test all gas line joints and the gas control valve prior to and after starting the heater This heater is designed either for natural gas or for propane but not for both Check the sticker on the top of the ...

Page 13: ...nate above the chimney top Be careful not to crimp or rupture the liner when bending it into chimney offsets When installed the vent must meet all of the vent manufacturer s requirements Use the following vent 4 UL 441 or 1777 Gas Liner for Exhaust 3 UL 441 or 1777 Gas Liner for Air Inlet Simpson Duravent 6 5 8 to 3 4 Co Linear Adapter and Flashing Travis Part 98900124 Simpson Duravent High Wind V...

Page 14: ...ads to ghosting or lifting flames reduce restrictor setting The restrictor is adjusted with the face removed Start with the restrictor in position number 1 Monitor the flame for 5 minutes before adjusting Move the restrictor a maximum two positions at a time by lifting the adjustment plate and moving it until the correct notch falls into the slot on the adjustment bracket use a glove if the heater...

Page 15: ... this installation is acceptable in your area This type of installation requires a minimum chimney cross section of 48 square inches 2 Center Line Inlet 3 Dia Exhaust 4 Dia Fireplace Opening 1 1 2 4 1 2 14 3 4 5 1 8 NOTE Vent location changes based upon restrictor position Position 1 is shown to the right Each restrictor position moves the vent location forward toward the fireplace opening approxi...

Page 16: ...move the vent connector and attach it to the flex vent see the instructions on the following page NOTE be careful of the anti seize on the connector it will stain clothing etc 3 Pull on the flex vent until the vent connector is at the same height as the insert Temporarily attach the flex vent to the top of the chimney leave extra slack 4 Slide the insert into place guiding the vent connector into ...

Page 17: ...Attach the flex vent to the vent connector Slide the insert into place lining up these guides with the edges of the vent connector Push the vent connector rod in lift slightly and line it up so the tabs on the end of the rod engage the hooks on the vent connector Pull on the vent connector rod until the vent connector snaps into place Slide the vent connector rod in to conceal it WARNING The anti ...

Page 18: ...rews from the inside to secure in place 5 16 Nutdriver Pre thread the holes on the surround panels with the screws included in the surround panel kit b a Run the power cord to the right of the insert Top Panel Top Trim L Bracket Right Side Trim L Bracket Right Side Trim Top Trim Trim Installation Insert one leg of each L bracket into the top and side trim piece Align the trim to form a precise cor...

Page 19: ...200315 to route power to the insert Otherwise route the power cord behind the panel to the right side the panel or fireplace may be notched if required Installation 1 Attach the mounting brackets as shown below a Remove the two screws from the air deflector b Slide the upper mounting brackets into place NOTE The brackets slide under the air deflector Secure the upper brackets with the included scr...

Page 20: ...lled in the control panel 1 piece panels or on the surround panel 3 piece panels If installing in the surround panel use the included extension wires extension wires not required if mounted in control panel Attach the rheostat wires to the wiring harness and secure to either the control panel or surround panel Make sure the wires do not contact any hot or moving parts ...

Page 21: ... not use the panel trim install the on off switch into the control panel See below for installation details 1 Disconnect the red and brown wires leading to the on off switch 2 Insert the wires through the rectangular mounting hole on the surround panel or control panel 3 Attach the wires to the top and bottom posts on one side of the switch It does not matter which wire is on top 4 Press the switc...

Page 22: ...ike or slam the glass Open the four latches holding the glass frame in place start with the two below the glass follow the directions shown to the right a Glass Frame Lift the glass frame up and pull it forward to remove NOTE You may need to lift the glass frame while re attaching b Re Attaching the Glass Frame a Hang the glass frame on the firebox b While holding in place attach the upper latches...

Page 23: ...diagrams or failure to use only parts specifically approved with this appliance may result in property damage or personal injury If using propane LP convert the appliance before installing the media see page 36 The burner must be correctly positioned before installing the media Make sure the burner is fully seated and the pilot is properly aligned See page 36 for details on burner removal For inst...

Page 24: ...er see the illustration below The AA batteries act as a power backup in case the household AC power goes out and are required for operation Install the 9v battery included in the owner s pack into control panel light assembly see the illustration below The battery holder is held in place with Velcro and may be removed for easier access 4 Install the media and firebacks if applicable 5 Replace the ...

Page 25: ...of the firebox Check the flame on low position The flames should burn off of each burner hole If the heater does not work correctly contact your Travis dealer for a remedy 11 Give this manual to the home owner for future reference and fully explain operation of this heater Correct Flames should be blue at the base yellow orange on the top If the flames are too tall or sooty on the ends open the ai...

Page 26: ...heated air into the room Flame Adjust Knob This knob controls the flame height from low LO to high HI Continuous Pilot Intermittent Pilot This switch controls how the pilot flame works See the section Continuous Intermittent Pilot for details Comfort Control This switch turns the rear burner on and off AA Battery Holder This holder contains 4 AA batteries that allow the fireplace to operate during...

Page 27: ...p and control light batteries are installed see page 30 Turning the Fireplace On and Off Use the main burner switch to turn the main burner on and off NOTE FOR REMOTES THERMOSTATS OR WALL SWITCHES The on off switch on the fireplace may be required to be left in the ON or OFF position for the fireplace to operate Consult your installer or dealer for details Do not place any combustible items on top...

Page 28: ...e heater to continuous pilot The most typical reasons for switching to continuous pilot are Very Cold Conditions in very cold conditions you may notice that the burner does not light quickly and the flames lift off the burner If this is situation we recommend you switch to continuous pilot This will create a slight draft in the vent allowing for the burner to light quickly and draft correctly Exce...

Page 29: ...blower will not operate Gas Control Valve As the gas control valve is turned on and off you will hear a dull clicking sound This is the valve opening up and shutting down Blower Snap Disk This part can produce a clicking sound as it turns the blower on and off The appliance may creak with change of temperature THIS IS NORMAL Pilot Assembly The pilot flame will make a clicking sound when starting u...

Page 30: ... out They also power the comfort control feature These batteries must be inserted into battery holder make sure they contact the terminals see the illustration below The fireplace controller will beep once these batteries start to go dead Replace batteries before each heating season to insure proper operation Control Panel Light Battery LED lights and a 9v battery are used to illuminate the contro...

Page 31: ...e firebox and area around the pilot to make sure there is no warping or damage If any problem is found discontinue use and contact your dealer for service 5 Replace the media Clean and replace the glass If the glass is damaged replace Make sure the gasket along the perimeter of the glass contacts the face of the firebox and forms an air tight seal If it does not re align or replace the gasket to i...

Page 32: ...turned on Turn heater off for 5 seconds make sure standing pilot is off then turn back on Contact your dealer if this occurs Fireplace Will Not Distribute Heat The fireplace is not getting electricity The fireplace is not up to temperature Check the breaker switch Let the fireplace burn for at least 15 minutes Flames Are Too Blue The fireplace has just been started Improper air shutter adjustment ...

Page 33: ... broken Replacement of the glass should be done by a licensed or qualified service person Contact your local Travis Industries Dealer for a Replacement Parts List Pilot Sensor Appliance Ground Accessory Power Green Orange Yellow Green White Blue IPI CPI Switch 120 VAC Power In Black Red Yellow Black White Green Base Integrated Fireplace Control IFC 3 15A FUSE Red Red Black White Green Red Blue Red...

Page 34: ...onnected for servicing or any other reason it must be resealed and or reinstalled WARNING Improper installation adjustment alteration service or maintenance can cause injury or property damage Refer to the owner s information manual provided with this appliance For assistance or additional information consult a qualified installer service agency or the gas supplier VENTED GAS FIREPLACE HEATER NOT ...

Page 35: ...of components lack of proper and regular maintenance damage incurred while the appliance is in transit alteration or act of God 8 This 7 Year warranty excludes damage caused by normal wear and tear such as paint discoloration or chipping worn or torn gasketing corroded or cracked logs embers etc Also excluded is damage to the unit caused by abuse improper installation modification of the unit dril...

Page 36: ...ne to ensure proper gas use 1 Remove the glass Remove the media if installed 2 Access the firebox 3 Remove the two screws holding the ember trays in place see below Remove the ember trays 4 Remove the two screws holding the burner in place see below Grasp the burner with both hands and lift it straight up and out of the firebox Remove and discard the back air shield ...

Page 37: ...7 5 Remove and discard the manifold cover see below 6 Install the LP propane orifices ORIFICE SIZE ID Natural Gas LP Propane Front Burner Orifice 49 DMS 57 DMS Rear Burner Orifice 43 DMS 53 DMS Front Burner Orifice Rear Burner Orifice a c 15 16 24mm b Orifice ID Thread Sealant 1 2 Wrench ...

Page 38: ...lowing the directions below a Use a 7 16 open end wrench to remove the pilot hood b Remove and discard the Natural Gas NG orifice Place the LP orifice in the pilot assembly then replace the pilot hood tightening the pilot hood until it is snug do not over tighten 9 Replace the firebox components a b 7 16 Wrench Natural Gas Orifice 020N 3way 018N 2way LP Propane Orifce 014LP 020N or 018N 014LP ...

Page 39: ...ve and discard the screws see a below holding the stock regulator in place see b below Remove the stock regulator and gasket see c below Place the LP regulator in place making sure the pre fitted gasket see c below is in place make sure it is correctly oriented Secure using the screws included with the motor tighten to 25 Lb inches Leak test this area after installation to verify proper installati...

Page 40: ...fications 6 Installation Options 6 Installation Warnings 7 Items Packed with the Face 7 Leveling Bolts 10 Location of Controls 26 LP Conversion Instructions 36 Maintaining Your Heater s Appearance 30 Media Installation Log Stone or Driftwood 23 Normal Operating Odors 29 Normal Operating Sounds 29 On Off Switch Installation 21 Order of Installation 7 Packing List 7 Power Outages 29 Replacement Part...

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