Operator Manual Rev 1.1
29
T
RANSVIDEO
E
QUIPMENT
L
IMITED
W
ARRANTY
Transvideo S.A gives the warranty set forward below.
The limited warranty is only effective upon presentation of your Bill of Sale or other proof of purchase.
Transvideo equipment is warranted under normal use, against defective materials or workmanship as
follows:
Parts: Defective parts will be exchanged for new parts or comparable rebuilt parts for a period of
TWO YEARS from the date of original purchase.
Labor: For a period of TWO YEARS from the date of original purchase, labor will be provided free of
charge by our factory service centers or designated service facilities located in country where the
product have been purchased, or by the factory.
When returning equipment under this warranty, you must pre-pay the shipping charges, and you
must enclose the Bill of Sale or other proof of purchase with a complete explanation of the problem.
During your TWO-YEAR warranty period, repairs will be made and the equipment return-shipped to
you free of charge. After your warranty period is over, you will be given an estimate of the cost of
repair and an opportunity to approve or disapprove of the repair expense before it is incurred. If you
approve, repairs will be made and the equipment return shipped to you. (shipping charges apply). If
you disapprove, we will return-ship the equipment at no charge to you. (shipping charges apply).
Non-Transvideo brand peripheral equipment and software which may be distributed with Transvideo
products are sold “AS IS” without warranty of any kind by Transvideo, including any implied warranty
regarding merchantability or fitness for a particular purpose. The manufacturer or producer gives the
sole warranty with respect to such non-transvideo brand items
Thereof :
Transvideo shall have no responsibility under this limited warranty for use of Transvideo product in
conjunction with incompatible equipment or peripheral equipment.
In order to obtain warranty service, contact the authorized Transvideo retail dealer from whom you
purchased the product or contact the factory :
By phone
+33 2 3232 2761
By fax
+33 2 3260 1479
By email [email protected]
You will be directed to the nearest service facility for your product.
If there is no service facility in your region, you will receive a RAN (Return Authorization Number) and
instruction to return your product to the factory.
This Limited Warranty covers all defects encountered in normal use of the equipment and does not
apply in the following cases:
Loss or damage to the equipment due to abuse, mishandling, accident, improper maintenance, or
failure to follow operating instructions;
If the equipment is defective as a result of leaking batteries, sand, dirt or water damage; If defects or
damages are caused by the use of unauthorized parts or by service other than our authorized agent.
This Limited Warranty does not cover cabinet (exterior finish).
This warranty does not cover units sold to military operations or avionics. These uses are covered
only by such specific warranty as Transvideo may issue with such sales.
This Limited Warranty does not apply to accessories or consumables for the product, which are sold
“AS IS”, without warranty of any kind by Transvideo.
Please retain this warranty card and your Bill of Sale as a permanent record of your purchase. This
card is most important in order to be sure you are contacted right away should there be a safety
inspection, modification or product recall under applicable laws or regulations.
