Issue 2.0 December, 1995
CO Line Queuing
Description:
CO Line Queuing allows you to place your station in
line to gain access to a busy CO line or line group.
1. Lift Handset .
2a. Dial
[9]
for an available line in your CO group
OR
2b. Dial
[8]
plus the line number (01-08 for SK-824, 01-40 for SK-
200) for direct CO access.
3. The group (or individual line) is busy. You hear busy tone.
4. Dial
[6]
. The busy tone will change to dial tone.
5. Hang up.
6. When the individual line (or a member of the CO line group)
becomes available, your telephone will ring. When you answer,
you will be connected to the outside line. You will hear CO dial
tone.
Note:
If you do not answer in step 6 above, the system will abandon
your request after 20 seconds. During that time, the CO line
that is reserved for your use is unavailable to any other
station in the system.
Calls are queued in the order that they are received. If you are
the first to queue for a line or group, you will be the first to receive
access to the line. If you are third in line, you will be given access
when the first two queues have been satisfied.
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Conference
Description:
Conference allows you to join two different parties
and yourself into a three way conversation.
1. Establish the first telephone call.
2. Press hookswitch. The first caller is on hold.
3. Establish the second call.
4. Press hookswitch
[3]
, to establish a three way conference.
Note:
If over approximately 30 seconds has elapsed between step 3
and step 4, it may be necessary to press hookswitch,
[3]
,
again in order to establish the conference. This is due to the
fact that system resources required to detect tone dialing are
removed from the circuit after approximately 30 seconds of
conversation. The Flash button will re-connect the necessary
resources to your telephone set.
If you hang up while you have a conference, the two callers
will be connected together. If the two parties are outside CO
lines, they will have three minutes before the system
automatically disconnects the call.
Conversation Monitor
Description:
Station Monitor allows you to enter a conversation
without an intrusion tone. It is similar to Override
(Barge In), with the exception of the intrusion tone.
1. Lift Handset .
2. Dial a station number or directly access an outside line by dialing
[8]
plus the line number (01-08 SK-824, 01-40 SK-200). You
receive busy tone.
3. Press
[#]
. If you are allowed, you will be added to the
conversation. You will remain in the conversation until you either
hang up or the other parties hang up.
Note:
Monitor class is assigned during system programming.
Depending on how your system is programmed, you may
have the ability to monitor all stations, some stations or no
stations. In any instance where monitor is disallowed, you will
continue to receive busy tone after you dial
[#]
.
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