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Manage Your Health
Troubleshooting
When Measuring ...
Problem
Root Cause
Solution
Incorrect posture
Abnormal
measuring results:
- Too high; OR
- Too low; OR
- Huge difference
between two recent
measurement.
Please step on the platform
barefooted and stand still.
The device is located on
the soft ground such as a
carpet OR on a rugged
surface.
Please place the device on a
flat, hard surface.
Error Prompt
Error
Description
Solution
Overload. The device will
power off
.
Stop using this scale for
measurement.
Low Battery. The device
will power off after about
3s.
Replace all four batteries in the
same time. Please purchase the
authorized batteries for
replacement.
Please check below items:
-Bluetooth is ON.
-App Collector is ON.
-Both devices are within the
transmission distance of Bluetooth.
Failure of pairing up your
scale with your
smatrphone.
With GBF-1251-B1 successfully pair-up with your
smartphone, the measurement data will be
transmitted to your mobile via Bluetooth.
ONLY when the measuring results are attached to a
specific User ID will it be transmitted to your mobile
after measurement.
The symbol will disappear after successful data
transmission, and you may check your personal
health data stored in your smartphone.
If the data transmission fails, the symbol will
remain. The pending measurement data will be
temporarily kept in the scale and transmitted to your
smartphone when next measurement is complete.
Successful Bluetooth
Connection
Data transmitting to
wireless wellness system:
-If SUCCEED, the symbol
disappears;
-If FAIL, the symbol
remains.
Data Transmission
CAUTION
Interference may occur in the vicinity of equipment marked with the following symbol . And
the Analyzer may interfere vicinity electrical equipment.
To enable the data transmission function, this product should be paired to a Bluetooth 4.0 end.
How to mitigate possible interference?
1. The range between the Analyzer and the Bluetooth end should be reasonably close, from 1
meter to 10 meters. Please ensure no obstacles between the Analyzer and the Bluetooth end
so as to obtain quality connection.
2. To avoid interference, other electronic devices (particularly those with Bluetooth transmission
/ Transmitter) should be kept at least 1 meter away from the Analyzer.
