10
Tech Support:
1-800-260-1312
International:
00-1-952-941-7600
(24 hours)
CRS4Fxxxx-100
Troubleshooting
If the media converter fails, isolate and correct the failure by determining the
answers to the following questions and then taking the indicated action:
1.
Is the PWR (Power) LED on the media converter illuminated?
NO
•
Is the media converter inserted properly into the chassis?
•
Is the power cord properly installed in the chassis and in the
grounded AC outlet?
•
Does the grounded AC outlet provide power?
•
Contact Technical Support: US/Canada: 1-800-260-1312,
International: 00-1-952-941-7600.
YES
•
Proceed to step 2.
2.
Is the RXC LED illuminated when data is sent across the
RS-485/422 copper link?
NO
•
Check the RS-485/422 copper cable for proper connection.
•
Contact Technical Support: US/Canada: 1-800-260-1312,
International: 00-1-952-941-7600.
YES
•
Proceed to step 3.
3.
Is the RXF (fiber link) LED illuminated?
NO
•
Disconnect and reconnect the fiber cables to restart the initialization
process.
•
Verify that the TX and RX cables on the media converter are
connected to the RX and TX ports, respectively, on the other media
converter.
•
Contact Technical Support: US/Canada: 1-800-260-1312,
International: 00-1-952-941-7600.
YES
•
Proceed to step 4.
4.
Does the data fail to move across the link, even though both RXC
and RXF LEDs are illuminated?
YES
•
Check switches 5 and 6 (page 3) for proper configuration and check
the the RS-485/422 cables for proper connection.
•
Contact Technical Support: US/Canada: 1-800-260-1312,
International: 00-1-952-941-7600.
NO
•
Contact Technical Support: US/Canada: 1-800-260-1312,
International: 00-1-952-941-7600.
-- Click the
“Transition Now”
link for a live Web chat.
11
Contact Us
Technical Support
Technical support is available 24 hours a day.
US and Canada:
1-800-260-1312
International:
00-1-952-941-7600
Transition Now
Chat live via the Web with Transition Networks Technical Support.
Log onto
www.transition.com
and click the
Transition Now
link.
Web-Based Seminars
Transition Networks provides seminars via live web-based training.
Log onto
www.transition.com
and click the
Learning Center
link.
Ask a question anytime by sending an e-mail to our technical support staff.
Address
Transition Networks
6475 City West Parkway
Minneapolis, MN 55344, USA
telephone:
952-941-7600
toll free:
800-526-9267
fax:
952-941-2322
Declaration of Conformity
Name of Mfg:
Transition Networks
6475 City West Parkway, Minneapolis MN 55344 USA
Model:
CRS4Fxxxx-100 Series Media Converter
Part Number:
CRS4F3111-100, CRS4F3113-100, CRS4F3114-100,
CRS4F3115-100, CRS4F3211-100, CRS4F3213-100,
CRS4F3214-100, CRS4F3215-100
Regulation:
EMC Directive 89/336/EEC
Purpose: To declare that the
CRS4Fxxxx-100
to which this declaration refers is in
conformity with the following standards.
CISPR 22:1993; EN 55022:1998+A1:2000 Class A; EN 55024:1998; FCC Part 15
Subpart B; 21 CFR subpart J
I, the undersigned, hereby declare that the equipment specified above conforms to the above
Directive(s) and Standard(s).
_November 3, 2003_____
Stephen Anderson, Vice-President of Engineering
Date
