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Troubleshooting
If an error occurs, first check the points listed below before taking your
JetFlash
for repair. If you
are unable to remedy a problem from the following hints, please consult your dealer or service
center.
How long will the Camera battery last?
With constant use, a fully charged camera battery will last approximately five (5) hours. Assuming
it is completely depleted, it takes approximately two (2) hours to fully charge the camera battery.
Driver CD cannot auto-run in Windows
Enter
Device Manager
in
Control Panel
and enable the
Auto-Insert
function of the CD-ROM
drive. Alternatively, you can execute the
JetFlash.EXE
in the driver CD manually.
Operating system cannot detect JetFlash
Check followings:
1. Is
your
JetFlash
properly connected to the USB port? If not, unplug it and plug it in again.
2. Is
your
JetFlash
connected to the Mac keyboard? If yes, unplug it and plug it into an available
USB port on your Mac Desktop instead.
3. Is the USB port enabled? If not, refer the user’s manual of your computer (or motherboard) to
enable it.
4. Is the necessary driver installed? If your computer is equipped with Windows 98SE, you must
insert the Driver CD into the CD-ROM and refer to the “
Driver Installation for Windows 98SE
”
section to complete the driver installation before using your
JetFlash
.
Cannot power on
The battery power is worn out. Refer to the “
Charge Battery
” section to recharge your
JetFlash
.
Cannot take pictures
Check followings:
1. If the
Memory LED
is off, there isn’t sufficient storage space for taking pictures. To free the
storage space, you must transfer and store your pictures files onto your computer.
2. If
the
Power LED
is off, the battery power is worn out. Refer to the “
Charge Battery
” section
to recharge your
JetFlash
.
3. If
your
JetFlash
is connected to the USB port of your computer, you must unplug it.
Pictures are poor, blurred, or dark
Please note the following:
1. Keep your hand steady when pressing the shutter button.
