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The StoreJet 25 default file system is FAT32, which allows it to be recognized on most types of 

computers,  game  consoles  and  media  playback  devices.  However,  the  FAT32  file  system  does 

not support large files that exceed 4GB in size. If you plan to store large files that are larger than 

4GB, you will need to convert the drive to a different file system such as NTFS. Please see the 

“Formatting  the  Hard  Drive”  section  of  this  manual  for  instructions  on  how  to  re-format  the 

StoreJet 25. 

 

I’m having problems with the StoreJet 25 on my Mac

®

 

If you previously formatted your StoreJet in Windows

®

, it is most likely formatted with the Windows 

NTFS file system, which may not be 100% compatible with Mac

®

 OS. To store and backup data on 

your Mac

®

 please follow the instructions on formatting to 

convert the drive to Mac OS file system

If  you  plan  to  regularly  use  the  drive  with  both  Windows  and  Mac  computers,  we  recommend 

formatting the drive to the FAT32 file system (the StoreJet comes pre-formatted with FAT32 from 

the factory). Keep in mind that formatting the drive will erase all existing data on the drive. 

Note:  To  keep  existing  data,  you  will  need  to  use  a  Windows  or  Mac  computer  that  can 

detect the StoreJet drive to make a backup copy of all essential files. 

 

I cannot detect the StoreJet 25 in Linux

®

 

If you previously formatted the StoreJet 25 a Windows or Mac computer, it is most likely formatted 

with  a  file  system  that  is  not  compatible  with  Linux.  To  solve  this  problem,  please  follow  the 

instructions on 

formatting the StoreJet 25 in Linux.

 However, please be aware that formatting the 

drive will erase all existing data on the drive.   

Note:  To  keep  existing  data,  you  will  need  to  use  a  Windows  or  Mac  computer  that  can 

detect the StoreJet drive to make a backup copy of all essential files.

 

Summary of Contents for StoreJet 25H3

Page 1: ...User s Manual 2 5 External Hard Drive StoreJet 25H3 Version 1 0...

Page 2: ...4 Transporting 4 Power 4 Reminders 5 Product Overview 6 Connecting to a Computer 7 Disconnecting from a Computer 10 Windows 10 Mac OS 11 Linux 11 Formatting the Hard Drive 12 Windows XP 12 Windows 7 V...

Page 3: ...In addition the StoreJet 25 comes with very useful software that can increase your mobile productivity This User s Manual is designed to help you get the most from your new device Please read it in de...

Page 4: ...2 Package Contents The StoreJet 25 package includes the following items StoreJet 25H3 USB 3 0 Cable Quick Start Guide Warranty Card...

Page 5: ...asy Plug and Play operation no drivers required USB powered no external adapter necessary Power saving sleep mode One Touch Auto Backup button Includes Transcend Elite backup and security software LED...

Page 6: ...Backing up Data Transcend does NOT take any responsibility for data loss or damage during operation If you decide to store data on your StoreJet 25 we strongly advise that you regularly backup the da...

Page 7: ...computer and always ensure that the cable you are using is in good condition NEVER use a cable that is frayed or damaged Ensure nothing is resting on the USB cable and that the cable is not located w...

Page 8: ...6 Product Overview A Micro USB 3 0 Port B One Touch Auto backup Button...

Page 9: ...e USB cable into the StoreJet 25H3 2 Plug BOTH large ends 2 and 3 of the USB cable into an available USB 2 0 or USB 3 0 port on your desktop or notebook computer NOTE Always plug both large ends of th...

Page 10: ...with most computer systems including Windows Mac Linux and more Computers running Windows and Mac OS will automatically detect and install the StoreJet 25H3 To use USB 3 0 please ensure your computer...

Page 11: ...w Volume is an example drive The drive name on your Mac computer may differ 4 Once connected you can use the StoreJet 25 as an external hard drive to transfer data to and from your computer Simply dra...

Page 12: ...ect the Hardware icon on the system tray 2 The Safely Remove Hardware pop up window will appear Select it to continue 3 A window will appear stating The USB Mass Storage Device device can now be safel...

Page 13: ...rop the Disk icon that represents your StoreJet 25 into the Trashcan Then unplug your StoreJet 25 from the USB port Linux Execute umount mnt Storejet to un mount the device Then unplug your StoreJet 2...

Page 14: ...the download is complete extract the downloaded ZIP file to your computer s hard drive not the StoreJet 25 and run the StoreJetFormatter exe application 3 Plug the StoreJet 25 into an available USB p...

Page 15: ...button to finish and exit Windows 7 Vista 1 Download the StoreJet Format Utility from Transcend s online Download Center at www transcend com tw downloads 2 When the download is complete extract the d...

Page 16: ...ick StoreJetFormatter exe and select Run as Administrator 6 The User Account Control window will appear Select Allow to continue 7 In the StoreJet Format Utility window click the Refresh button 8 The...

Page 17: ...15 9 Press Start...

Page 18: ...o an available USB port on your MAC computer 2 Unplug all other external storage devices from your computer This is to prevent accidental format of a different drive 3 If a message windows like the on...

Page 19: ...17 7 Input a name for your new drive otherwise your drive will be named Untitled 8 Click the Erase button in the bottom right corner of the window 9 Click Erase again to confirm...

Page 20: ...USB storage devices from your computer This is to prevent accidental format of a different USB drive 3 Type fdisk dev sda replace dev sda with your actual USB device 4 Press p 5 Press n 6 Press w 7 Ty...

Page 21: ...will provide the additional power necessary to run the drive The USB 3 0 Y cable s Power Connector provides additional power for the SH25H3 and should always be connected 4 Is your StoreJet 25 connec...

Page 22: ...drive to Mac OS file system If you plan to regularly use the drive with both Windows and Mac computers we recommend formatting the drive to the FAT32 file system the StoreJet comes pre formatted with...

Page 23: ...GB 640GB 750GB Weight 256g 1TB 216g 500GB 640GB 750GB Storage Media 2 5 inch SATA Hard Disk Drive Power Supply 5V DC supplied from the USB port s Transfer Speed USB 3 0 Up to 5Gb s USB 2 0 Up to 480Mb...

Page 24: ...correct disposal of your old product helps prevent potential negative consequences on the environment and human health Battery Disposal Your product contains a built in rechargeable battery covered b...

Page 25: ...anical or environmental conditions including prolonged exposure to humidity acts of nature improper installation including connection to incompatible equipment or problems with electrical power includ...

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