Traeger BBQ400.04, Owner'S Manual

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4) If the Auger Drive Motor is not operating but the Draft Inducer Fan is operating, the
problem is in the Auger system, which will need to be checked.
a) With the Power Switch and the Switch/Dial OFF, locate the small fan blade
on the back of the Auger Drive Motor.
b) While watching the fan blade, turn the Power Switch and then the Switch/Dial to
ON. If the fan blade
does not turn, turn the Switch/Dial to OFF. This indicates a
defective Auger Drive Motor and it will need to be replaced. Contact your
Traeger Dealer or the
Traeger Parts Department (SECTION SEVEN) to place
an order.
c) If the fan blade turns a bit and then stops, continue watching and turn the
Switch/Dial to OFF. If the fan blade UNWINDS slightly, this indicates a jam in
the Auger system which will need to be cleared.
d) Disconnect Power Cord from electrical outlet and remove Pellets from the Pellet
Hopper. Check for foreign objects and wet/decomposed Pellets, both of which
can cause a jam in the Auger system. The Auger will need to be removed to
clear a jam in the Auger system. See “HOW DO I REMOVE THE AUGER IF IT
JAMS?” section below.
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HOW DO I REMOVE THE AUGER IF IT JAMS?
1) Remove any covers necessary to access the Auger Drive Motor.
2) Remove the screw connecting the Auger Drive Motor shaft to the Auger shaft and
the screw retaining the Auger Bushing into the Auger Tube.
3) With a small pipe wrench or locking pliers on the Auger shaft, turn the Auger counter
clockwise. It will turn hard until it breaks free, then the Auger will turn freely.
4) Remove the Auger and clean all Pellets, ash or foreign objects from the Auger,
Auger Tube and Firepot. A shop-vac is ideal for this task.
5) Sand the outside surfaces of the auger with medium grit sandpaper. Check the
inside of the Auger Tube and sand it if needed. Vacuum the sanding grit out of the
Auger Tube and Firepot when finished.
6) Reinstall the Auger Bushing and the Auger into the Auger Tube, making sure that
the Auger rotates freely.
7) Re-attach the Auger shaft to the Auger Drive Motor shaft.
WHY DOES MY GRILL FIRE GO OUT ON “SMOKE” SETTING?
Excess ash in the Firepot may be the problem.
1) Open the Door/Lid and remove the Porcelain Grill, Grease Drain Pan and Heat
Baffle from inside the Grill.
2) IMPORTANT: Remove all unburned Pellets and ash from inside and around
the Firepot. A shop-vac is ideal for this task CAUTION! ASSURE THAT THE
GRILL IS COLD TO AVOID A FIRE FROM HOT ASH.
3) Replace the Heat Baffle, Grease Drain Pan and the Porcelain Grill and initiate start-
up procedure.
4) If this didn’t remedy the problem, contact Traeger Technical Support (SECTION
SEVEN) for additional troubleshooting help.
WITH THE TRAEGER DIGITAL CONTROL, WHAT DIAL SETTING IS
RECOMMENDED FOR STARTING THE GRILL?