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SECTION SIX: FREQUENTLY ASKED 

QUESTIONS 

 
WHY WON’T MY GRILL IGNITE? 

 
1)  Verify power at the electrical outlet. 
       a)  If Power Cord is connected to a GFI (Ground Fault Interrupter), check and reset 
            if necessary. 
       b)  Initiate startup. 
       

Still no ignition – Proceed to step 2. 

2)  Disconnect Power Cord from electrical outlet. 
       a)  Remove the Control and check the fuse on back. Replace the fuse if blown. 
            

Reinstall the Control!

 

       b)  Unplug Hot Rod connector (Purple/White wire pair), plug Power Cord into an 
             appropriate, grounded electrical outlet and turn the Switch/Dial ON. 

NOTE:

 

At 

             this point the Grill will not ignite. 

       c)  Check the Draft Inducer Fan and the Auger Drive Motor for operation. If both 
             are operating -- the Hot Rod needs to be replaced. If one or both are not 
             operating, contact Traeger Technical Support 

(SECTION SEVEN)

 for additional 

             troubleshooting help. Contact your Traeger Dealer or the Traeger Parts 
             Department 

(SECTION SEVEN) 

to place an order. 

3)  If the problem is identified to be a failed Hot Rod, the Grill can still be used to cook 

and smoke by following the 

MANUAL LIGHTING INSTRUCTIONS

 in 

SECTION 

THREE

 of this OWNER’S MANUAL. 

 

WHY ARE NO PELLETS BEING DELIVERED INTO THE FIREPOT? 

 
1)  Verify that there are Pellets in the Pellet Hopper. If this is the 

INITIAL FIRING

 or the 

Grill has run out of Pellets, allow sufficient time for the Pellets to travel from the 
Pellet Hopper to the Firepot (can take up to 7 minutes). 

2)  Initiate startup. See 

INITIAL FIRING INSTRUCTIONS

 in 

SECTION TWO

 of this 

OWNER’S MANUAL. 

 
 
 

     
 Still no Pellets in the Firepot – Proceed to step 3. 

 
 

3)  Disconnect Power Cord from electrical outlet. 
       a)  Unplug the Auger Drive Motor (Red/White wire pair connector) and the Draft 
             Inducer Fan (Orange/White wire pair connector). 
       b)  Reconnect the Draft Inducer Fan to the Red/White wire pair and the Auger 
            Drive Motor to the Orange/White pair. 
       c)  Plug Power Cord into an appropriate, grounded electrical outlet and turn the 
            Switch/Dial ON. 
       d)  If the Auger Drive Motor 

is

 operating (check the small fan blade on the back of 

            the motor), the problem is in the Three Speed or Digital Control, which will need 
            to be replaced. Contact your Traeger Dealer or the Traeger Parts 
            Department 

(SECTION SEVEN) 

to place an order. 

 
 

Summary of Contents for BBQ400.04

Page 1: ...his entire manual before assembly installation of your Traeger Pellet Grill Failure to follow these instructions could result in property damage bodily injury or even death Contact your local building or fire official about restrictions and installation inspection requirements in your area SAVE THESE INSTRUCTIONS ...

Page 2: ...UM distance of 12 from the Grill to combustibles WARNING When operating this Grill under overhead combustibles a MINIMUM of 40 inches is required WARNING Assemble and operate this Grill ONLY per the instructions in this Owner s Manual WARNING This Grill is intended for OUTDOOR USE ONLY WARNING Never use heating fuel pellets in the Grill due to potential hazardous contaminants and additives that ma...

Page 3: ...ket will be required for initial firing and whenever the Grill runs out of pellets along with periodic maintenance Here are the instructions on removal and replacement for these items Removal Instructions Open the Lid on BBQ400 04 Remove the Porcelain Grills 3 pieces and set aside Remove middle porcelain grill first Remove the Drip Pan and set aside Remove the Heat baffle from the holders and set ...

Page 4: ...Drain Center the Drip pan from front to back of the Firebox See FIGURE B FIGURE B Insert Grease Bucket onto the tab located on the inside of the lower cabinet from the grease Drain Ensure that the bucket is straight over the drain See Figure B Install the three Porcelain grill sections leave the middle section last back into the grill and close the lid ...

Page 5: ...in to fall into the Firepot turn the Temperature Dial to Shut Down Cycle 5 Set the Temperature Dial to SMOKE Let the Pellets come to full flame Once you see flames come out of the Firepot turn the Temperature Dial to SHUT DOWN CYCLE and let the Grill cool down Recommendation For ease of clean up line the Grease Drain Pan with heavy duty aluminum foil Be sure the edges and ends of the foil are tigh...

Page 6: ...e is successful you will soon see flames come out of the Firepot Then turn the Switch OFF o and let the Grill cool down Position the Heat Baffle the Grease Drain Pan and Porcelain Grill in their proper locations With the Door open turn the Switch ON and the Temperature Dial to SMOKE In approximately 2 minutes you will notice whitish gray smoke coming out of the Grill as the Pellets ignite After as...

Page 7: ...to the Shutdown Cycle position this will leave the Draft Induction Fan running for ten minutes to burn any excess pellets in the fire pot After the fan runs for ten minutes the controller will power off and the fan and it will stop running CAUTION The main power switch will shut the power off to the controller and the Temperature Dial Knob switch will cut off power to the grill components only Whe...

Page 8: ...r food to cook If it is cold wet or windy it will take longer 7 Grease fires are caused by not properly maintaining the Grill by failing to clean your Grease Drain Pan V shaped Grease Drain and Grease Drain Tube on a consistent basis In the unlikely event of a grease fire while cooking TURN THE SWITCH DIAL OFF and KEEP THE DOOR LID CLOSED until the fire is completely out Never keep the Door Lid op...

Page 9: ... and Keep the Door closed until the fire is completely out Never keep the Door open during a grease fire If it does not go out lightly sprinkle baking soda on the fire CAUTION Be careful not to burn yourself If this does not work then carefully remove the food from the Grill and keep the Door closed until the fire is completely out Again be careful not to burn yourself When the Grill is completely...

Page 10: ...ase from your Grill DANGER Turn the Switch OFF o and disconnect the Power Cord 1 Change the aluminum foil on the Grease Drain Pan frequently Periodically clean the grease out of the V shaped Grease Drain and Grease Drain Tube and off of the interior surfaces of the Grill Empty the Grease Bucket occasionally and line with aluminum foil for easy clean up It is easier to clean off accumulated grease ...

Page 11: ...to burn yourself DISPOSAL OF ASHES WARNING Ashes should be placed in a metal container with a tight fitting lid The closed container of ashes should be placed on a non combustible floor or on the ground well away from all combustible materials pending final disposal When the ashes are disposed of by burial in soil or otherwise locally dispersed they should be retained in the closed container until...

Page 12: ...can still be used to cook and smoke by following the MANUAL LIGHTING INSTRUCTIONS in SECTION THREE of this OWNER S MANUAL WHY ARE NO PELLETS BEING DELIVERED INTO THE FIREPOT 1 Verify that there are Pellets in the Pellet Hopper If this is the INITIAL FIRING or the Grill has run out of Pellets allow sufficient time for the Pellets to travel from the Pellet Hopper to the Firepot can take up to 7 minu...

Page 13: ...shaft to the Auger shaft and the screw retaining the Auger Bushing into the Auger Tube 3 With a small pipe wrench or locking pliers on the Auger shaft turn the Auger counter clockwise It will turn hard until it breaks free then the Auger will turn freely 4 Remove the Auger and clean all Pellets ash or foreign objects from the Auger Auger Tube and Firepot A shop vac is ideal for this task 5 Sand th...

Page 14: ...long it will take food to cook on your Grill HOW DO I PROTECT MY PAINT FINISH 1 Use a protective Cover on the Grill and touch up paint to repair any scratches A TRAEGER GRILL COVER to protect the Grill is highly recommended Covers and touch up paint are available from your Traeger Dealer or log on to our Web Site www traegergrills com 2 Every 90 days use a high quality car wax on the outside surfa...

Page 15: ... the Hopper Lid or inside a Door along with the part identification number from the Component Diagram TRAEGER PELLET GRILLS LLC BLDG R 1 10450 SW Nimbus STE A Portland Or 97223 9904 TRAEGER TECHNICAL SUPPORT Available 7 Days a Week 5AM to 7PM Pacific Time TRAEGER PARTS DEPARTMENT Available Weekdays 8AM to 3 30PM Pacific Time TRAEGER SALES ORDER DESK Available Weekdays 8AM to 4 30PM Pacific Time TO...

Page 16: ...BBQ400 04 COMPONENTS DIAGRAM HOPPER BURNER ASSEMBLY ...

Page 17: ...CASTER FIXED HDW052 2 16 PORCELAIN SIDE GRILLS HDW093 2 17 PORCELAIN CENTER GRILL HDW094 1 18 GREASE BUCKET HDW152 1 19 HOPPER ASSEMBLY BLACK SUB271 1 20 BURNER BOX ASSEMBLY BLACK SUB269 1 21 FIRE POT ASSEMBLY 7 HOLE FAB310 1 22 AUGER ASSEMBLY SUB270 1 23 AUGER DRIVE MOTOR BRN100 1 24 SCREW 6 32 X 750 SOCKET HEAD HDW116 1 25 NUT 6 32 LOCK HDW111 1 26 AUGER TUBE BUSHING BRN109 1 27 HOT ROD BAC199 1...

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