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SUPPORT
If you have a question or would like to submit a comment, you have the following options:
Read through the frequently asked questions (FAQs)
help.tractive.com
Contact your point of sale
PLEASE NOTE THAT DUE TO ORGANIZATIONAL REASONS TRACTIVE
®
WILL NOT
ACCEPT ANY UNANNOUNCED PACKAGES SENT VIA CARRIAGE FORWARD.
PACKAGE CONTENT
ELECTROMAGNETIC COMPATIBILITY
Very strong magnetic fields (e.g. transformers) should always be avoided as this may result in variations in
the transmission. Failure to follow these instructions may lead to malfunctions or damage to your Tractive
®
GPS 2 device.
RISKS FOR CHILDREN AND PEOPLE IN NEED OF CARE
The use of this device is not intended for people (including children) with limited physical, sensory or
mental abilities or lack of experience and/or lack of knowledge, unless they are supervised by a person
responsible for their safety or have been instructed on the use of the device.
Note: Some countries, states or regions have laws related to location based tracking of people,
animals and objects. It’s the sole responsibility of the owner and user to abide by the law and rules in
the area the Tractive
®
GPS 2 device is used.
SAFETY ADVICE
Important: Although the Tractive
®
GPS 2 device is small in size, it might be too large or heavy for small
or injured pets.
If you are unsure whether you can use this device with your pet, we highly recommend consulting a pet
doctor or veterinarian.
BATTERY OPERATION
Your transmitter is operated by a rechargeable lithium polymer battery. Below you will find some advice on
the use of rechargeable batteries:
•
The battery of the Tractive
®
GPS 2 device cannot be replaced and must not be removed.
•
Batteries may not be disassembled, thrown into fire or short-circuited.
•
Never expose the Tractive
®
GPS 2 device to excessive heat such as sunshine, fire or the like! This
increases the danger of battery leakage.
•
Only use the USB cable that came with your Tractive
®
GPS 2 device. The use of other cables might
overcharge the battery and can lead to fire or explosion.
Disregarding these instructions can cause damage and possibly even cause the battery to explode.
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