2. The Toyota dealer will inspect your vehicle and determine the warranty
applicability within a reasonable period of time (not to exceed 30 days)
from your initial vehicle delivery date to any authorized Toyota dealer or
within the time period required by local or provincial law.
3. If, for any reason, the claim is denied, an explanation will be presented
to you.
4. If Toyota fails to notify you of its decision within the time period
specified, then Toyota shall be responsible for repairing the vehicle free
of charge unless the delay is attributable to the Owner or factors beyond
the control of Toyota or the Toyota dealer.
5. If you wish to obtain further information regarding the emission
performance warranty, or if you have failed to receive satisfactory
assistance from your Toyota dealer then you may contact:
T O Y O T A C A N A D A
C U S T O M E R I N T E R A C T I O N C E N T R E
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W H A T I S N O T C O V E R E D
F A C T O R S B E Y O N D T H E M A N U F A C T U R E R ’ S C O N T R O L :
This warranty does not cover damage or failures resulting directly or
indirectly from any of the following:
• Fire, accident or theft
• Abuse or negligence
• Misuse – for example, racing or overloading
• Improper adjustments or repairs
• Modification, alteration or tampering, disconnection, including
installation of non-Toyota Accessories
• Repairs and adjustments caused by improper maintenance, lack of
required maintenance and/or the use of fluids, fuel, oil or lubricants
other than those recommended in your Owner’s Manual
• Installation of non-Toyota Parts
• Airborne chemicals, bird droppings, tree sap, road debris (including
stone chips), salt, hail, floods, windstorms, lightning and other
environmental conditions
• Water contamination
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Toyota New Vehicle Warranty
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