Toyota 2011 Automobile Owner'S Manual Supplement Download Page 1

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C0C02-2011B-02

owner’s manual

supplement

warranty, maintenance & roadside assistance information for

2011

models

Summary of Contents for 2011 Automobile

Page 1: ...C0C02 2011B 02 owner s manual supplement warranty maintenance roadside assistance information for 2011 models...

Page 2: ...A AT TI IO ON N S ST TA AT TE EM ME EN NT T IMPORTANT NOTICE FOR THE DELIVERING SALES CONSULTANT Please affix the New Vehicle Information Statement in this area IMPORTANT Vehicle Delivery Certificate...

Page 3: ...ATION General Information 14 Where To Go For Maintenance 14 Replacement Parts 15 Emergency Repairs 15 Buckle Up For Safety 16 Service For Radio And Sound Systems 16 When You Need Help 17 The Toyota Co...

Page 4: ...the features on the site which include the ability to view your service history as performed by any authorized Toyota dealer set a next service reminder request a service appointment with your prefer...

Page 5: ...ne shutdown when the vehicle is stopped and regenerative braking which converts kinetic energy into electricity to charge the battery Under high speed and heavy load conditions both the engine and the...

Page 6: ...LS Ensure that vehicle is in P position when parking With the selector lever in N position the hybrid vehicle battery will not be charged even if the gasoline engine is operating NOTE Please refer to...

Page 7: ...km m EMISSIONS WARRANTY Defect Performance 3 3 36 6 m mo on nt th hs s 6 60 0 0 00 00 0 k km m Specified Major 9 96 6 m mo on nt th hs s 1 13 30 0 0 00 00 0 k km m Emission Components 12 24 36 48 60...

Page 8: ...ta Replaced components are warranted for the balance of the applicable New Vehicle Warranty WHAT IF MY VEHICLE MUST BE TOWED When your vehicle is inoperative due to a warranted part failure towing ser...

Page 9: ...Y Transfer Case And All Internal Parts Transmission Transaxle Case And All Internal Parts Hybrid Transaxle w motor Clutch Cover Torque Converter Engine Control Computer Transmission Transaxle Mounts...

Page 10: ...nce travelled For information on how to protect your vehicle from corrosion see the section entitled A LITTLE TENDER LOVING CARE WILL HELP PROTECT AGAINST CORROSION on page 34 EMISSION CONTROL WARRANT...

Page 11: ...used the vehicle to fail to comply with the applicable emission standard and fuel other than that specified in the Owner s Manual has not been used Toyota will provide you with this coverage for 24 mo...

Page 12: ...PCV Orifice Oil Filler Cap EVAPORATIVE CONTROL SYSTEM Charcoal Canister Vapour Liquid Separator Fuel Tank Fuel Filler Cap Diaphragm Valve EXHAUST GAS RECIRCULATION EGR SYSTEM EGR Valve EGR Gas Temper...

Page 13: ...veness of the emission control systems is impaired OWNER S RESPONSIBILITY It is the Owner s responsibility to ensure that the vehicle is maintained and operated in accordance with the written instruct...

Page 14: ...ry assistance from your Toyota dealer then you may contact TOYOTA CANADA CUSTOMER INTERACTION CENTRE 1 888 869 6828 WHAT IS NOT COVERED FACTORS BEYOND THE MANUFACTURER S CONTROL This warranty does not...

Page 15: ...elephone calls and lodging the loss of personal or commercial property and the loss of pay or revenue TIRES Tires originally installed on a new 2011 model year Toyota vehicle are warranted by the resp...

Page 16: ...ordingly there can be times when we may introduce Special Policy Adjustments that may apply to your vehicle beyond the warranty coverage Please check with your Toyota Dealer to determine if any Specia...

Page 17: ...vered by any Toyota warranty EMERGENCY REPAIRS Toyota may at its sole discretion reimburse you for repairs effected by non Toyota authorized dealerships where there is no dealership reasonably availab...

Page 18: ...ating bag could seriously injure a child PROTECT YOUR CHILD WITH AN APPROVED CHILD RESTRAINT SEAT Even though eight out of ten injury accidents occur at speeds under 65 km h 40 mph children can be inj...

Page 19: ...erience or with the servicing of your Toyota However despite the best intentions of all concerned misunderstandings may occur In these instances we recommend that you take the following steps to help...

Page 20: ...ty CAMVAP will advise you about how your complaint can be reviewed and resolved by an independent third party through binding arbitration There is no charge for using CAMVAP Results are fast fair and...

Page 21: ...nology and other technological advancements these vehicles meet or surpass the North American standards for Low Emissions and help our environment by reducing the emission of greenhouse gases that can...

Page 22: ...otal of 650 km per month 6 DON T RACE THE ENGINE By not revving or racing the engine you could save 6 cc of gasoline and cut emissions by 1150 grams assuming 300 times per month 7 AVOID JACK RABBIT ST...

Page 23: ...If the light remains on contact your Toyota Dealer immediately for a system inspection DOES THE WARNING LIGHT ALWAYS INDICATE THAT TIRE PRESSURE IS LOW The warning light may indicate a system malfunc...

Page 24: ...esult in a loss of vehicle control and cause an accident Only use tires of the size specified for your vehicle Maintain the recommended level of tire air pressure Do not drive in excess of 120 km h re...

Page 25: ...e really do have YOU covered BUT MY TOYOTA ALREADY HAS A FACTORY WARRANTY Yes and it s one of the best However ECP is not a warranty it s much more It can provide you and your new Toyota with coverage...

Page 26: ...er please see your Toyota dealer for a priced copy of the Menu It not only helps you budget for maintenance but also illustrates just how little it will cost over the years to come WHEN YOU VISIT YOUR...

Page 27: ...d at 16 000 km All Hybrids All models Tighten and or Lubricate Propeller Shaft 16 000 km 12 months Continue every 16 000 km or 12 months AWD 4WD RWD Vehicles Tighten Rear Driveshaft Inboard CV Joint N...

Page 28: ...damage Tighten rear driveshaft inboard constant velocity joint nuts if applicable Remove wheel and brake drum if equipped Inspect brake linings drums pads rotors calipers lines and hoses Inspect exhau...

Page 29: ...30 months 48 000 km 36 months Actual mileage Actual mileage Actual mileage Date Date Date Dealership Dealership Dealership Signature Signature Signature 56 000 km 42 months 64 000 km 48 months 72 000...

Page 30: ...Date Dealership Dealership Dealership Signature Signature Signature 104 000 km 78 months 112 000 km 84 months 120 000 km 90 months Actual mileage Actual mileage Actual mileage Date Date Date Dealershi...

Page 31: ...m 138 months 192 000 km 144 months Actual mileage Actual mileage Actual mileage Date Date Date Dealership Dealership Dealership Signature Signature Signature 200 000 km 150 months 208 000 km 156 month...

Page 32: ...Date Dealership Dealership Dealership Signature Signature Signature 248 000 km 186 months 256 000 km 192 months 264 000 km 198 months Actual mileage Actual mileage Actual mileage Date Date Date Deale...

Page 33: ...er to your vehicle s Owner s Manual DRIVE BELTS Inspect for cracks excessive wear or looseness Replace any damaged belts Check belt tension and adjust as necessary ENGINE COOLANT INVERTER COOLANT Drai...

Page 34: ...A qualified Toyota technician should perform this service STEERING COMPONENTS Inspect for signs of leakage If any leakage is discovered have it repaired immediately by a qualified Toyota technician D...

Page 35: ...ter if you have the tools and ability However some items are best left to the specialists at your Toyota dealer where they have the tools and skilled staff Please check your Owner s Manual for items w...

Page 36: ...t as soon as possible If you drive on salted or dust controlled roads or near the ocean hose off the undercarriage at least once a month Ensure the drain holes in the lower edges of the doors and rock...

Page 37: ...g and unpleasant experience Toyota Roadside Assistance will be there to help An accident is defined as the upset or collision of your Toyota with any object moving or stationary Toyota Roadside Assist...

Page 38: ...ered WINCHING If your vehicle becomes immobilized in a ditch mud or snow Toyota Roadside Assistance will arrange to have your vehicle winched on to the nearest roadway The vehicle must be accessible a...

Page 39: ...n Toyota Roadside Assistance will send you a reimbursement cheque according to your reimbursement limits Toyota Roadside Assistance reserves the right to decline any claim presented for payment later...

Page 40: ...claims caused directly or indirectly wholly or partly by war riot floods invasion insurrection civil commotion or while your Toyota is being used in military or police services All service providers a...

Page 41: ...ta Dealer and inquire about the benefits of Roadside Assistance TOYOTA CERTIFIED COLLISION CENTRES Unfortunately accidents do happen and it s important to know what to do before you find yourself in t...

Page 42: ...R O A D S I D E A S S I S T A N C E Notes R O A D S I D E A S S I S T A N C E...

Page 43: ...OADSIDEASSISTANCE ROADSIDEASSISTANCE To Receive Roadside Assistance Call 1 888 TOYOTA 8 1 888 869 6828 For 36 Months or 60 000 kilometres Mechanical Breakdown Towing To your preferred Toyota dealershi...

Page 44: ...red 24 hour Nationwide assistance including Canada and continental United States of America Vehicle identification Number IN CASE OF AN ACCIDENT Stay calm make sure no one is injured if there are inju...

Page 45: ...ss Miss Ms Mrs Mr Dr LANGUAGE PREFERRED English Anglais French Fran ais PLEASE INDICATE Are you the Owner or the Lessee of the Vehicle THIS IS YOUR CUSTOMER INFORMATION CHANGE CERTIFICATE Please advis...

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Toyota 2011 Automobile, Owner'S Manual Supplement

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