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MODEL:TCWS38
SERIES D
MODULAR DIRECT VENT
FIREPLACE

TCWS38
INSTALLATION 
MANUAL

140817-44           TCWS38D            

 

                                         5056.42523D2

Visit www.townandcountryfireplaces.com for the most recent version of this manual

WARNING:  If the information in these 
instructions is not followed exactly, a fire or 
explosion may result causing property damage, 
personal injury or death.

FOR YOUR  SAFETY

Installation and service must be performed 
by a qualified installer, service agency or the 
gas supplier.

 

WHAT TO DO IF YOU SMELL GAS

•  Do not try to light any appliance.
•  Do not touch any electrical switch. 
•  Do not use any phone in your building.
•  Immediately call your gas supplier from 

a neighbour’s phone. Follow the gas 
supplier’s instructions.

•  If you cannot reach your gas supplier call 

the fire department.

Do not store or use gasoline or other flammable 
vapors and liquids in the vicinity of this or any 
other appliance.

This appliance may be installed in  an after market 
permanently located, manufactured home (USA only) 
or mobile home, where not prohibited by local codes.

This appliance is only for use with the type of gas 
indicated on the rating plate. This appliance is 
not convertible for use with other gases, unless a  
certified kit is used.

This appliance is suitable for installation in a 
bedroom or bed sitting room.

INSTALLER: Leave this manual with the appliance.
CONSUMER: Retain this manual for future reference.

INSTALLATION MANUAL

Summary of Contents for TCWS38

Page 1: ...building Immediately call your gas supplier from a neighbour s phone Follow the gas supplier s instructions If you cannot reach your gas supplier call the fire department Donotstoreorusegasolineorotherflammable vapors and liquids in the vicinity of this or any other appliance This appliance may be installed in an after market permanentlylocated manufacturedhome USAonly or mobile home where not pro...

Page 2: ...ming Kit 10 Frame assembly instructions 12 Fixed Lintel 13 Framing Kit Adjustment 13 Fireplace Facing Allowance 14 Lintel knock outs 14 Hearth Extension 15 Electrical 16 Wall Switch and Remote Control 17 Selecting Natural Vent and Power Vent Modes 17 Home Automation 18 Gas Supply Connections 19 Gas Pressure Check 19 Venting 20 Wall Termination Venting 20 Exterior wall opening 20 Wall thimble 21 Ve...

Page 3: ...urns or clothing ignition Young children should be carefully supervised when they are in the same room as the appliance Toddlers young chil dren and others may be susceptible to accidental contact burns A physical barrier is recommended if there are at risk individuals in the house To restrict access to the fireplace or stove install an adjustable safety gate to keep toddlers young children and ot...

Page 4: ...th the exhaust vent terminal for the horizontally vented gas fueled heating appliance or equipment The sign shall read in print size no less than one half 1 2 inch in size GAS VENT DIRECTLY BELOW KEEP CLEAR OF ALL OBSTRUCTIONS 4 INSPECTION The state or local gas inspector of the side wall horizontally vented gas fueled equipment shall not approve the installation unless upon inspection the inspect...

Page 5: ...NCE A 9 B 6 C 3 MANTEL DEPTH D 12 E 6 3 4 F 1 1 2 MANTEL CLEARANCE CHART Fireplace Dimensions Minimum Clearances to Combustible Material 22 1 8 7 5 8 45 1 16 23 3 8 57 15 16 48 7 16 40 7 16 5 15 16 24 7 8 29 3 4 22 1 8 Figure 1 TC38WS Dimensions A B C D E F Steel Frame Non combustible board Combustible board Stand off Non combustible zone Do not install any combustible material electrical wiring o...

Page 6: ... latches that are operated by a one piece latch handle Remove safety barrier screen Figure 4 by prying the top portion of the screen toward you then lift the screen from its tabs inset located at the base of the window frame 1 Remove the TC Finishing Touch Trim Kit from the window frame If installed 2 Using a screwdriver Figure 5 or other similar object push against the notch in the top of the lat...

Page 7: ...installations are possible such as into an existing wall a corner a built in wall or a wall projection Figure 8 Due to high temperatures do not locate this fireplace in areas of high traffic or near furniture or draperies The minimum clearances from the fireplace to combustible surfaces must be adhered to and are shown in Figure 2 and Figure 3 EXAMPLES OF COMMON LOCATIONS SEE FIGURE 9 FOR FRAMING ...

Page 8: ... such as cement board or its equivalent must be used to sheet in the front of the fireplace extending 11 7 8 above and 10 1 8 to the side of the framing edge bars Figure 10 Standard sheet rock dry wall may be used beyond this If the backer board is not to be finished with other non combustible material such as tiles it is recommended that top sections of the board be a single sheet of calcium sili...

Page 9: ...ce should be in its final location before framing NON COMBUSTIBLE RECESSED INSTALLATION DETAIL This fireplace may be recessed up to a maximum depth of 4 1 2 This recess must be constructed from non combustible material Finishing material must not pro trude past framing flanges under ANY circumstance The safety screen and the window with trim fitted must be able to move freely Calcium silicate boar...

Page 10: ... L 2 4 STUD UPPER LOWER 61 1 2 L 2 Item Description Qty 5 INNER CROSS BRACE 39 3 4 L 1 6 STUD CENTER 23 1 4 L 2 7 LOWER CROSS BRACE 39 3 4 L 1 8 FRAMING PLATE 4 Framing Kit Contains Steel Stud Framing Kit 4 4 3 3 8 6 6 7 5 2 2 Figure 14 TCWS 38D2 Framing kit parts 5056 42523D2 10 TCWS38Dver2_140817 44 ...

Page 11: ...e Figure 15 Framing plates 3 Bend tabs out 90 for securing frame to combustible wall Figure 16 Tabs Holes MUST face toward the rear of the fireplace Fireplace framing brackets Figure 17 Holes facing to the rear of the fireplace 5056 42523D2 11 TCWS38Dver2_140817 44 ...

Page 12: ...sition Inner Cross Brace 5 horizontally along the bottom ends of the 2 center studs 6 and fasten with wafer screws to the center most 2 positions along this cross brace 5 Position Side Studs 2 at each end of the assembled frame so that the side studs are perpendicular to the upper lower stud and inner cross brace 6 Position the Lower Cross Brace 7 between the two side studs and about 6 from the lo...

Page 13: ...to move the lintel toward you or away from you once the fireplace has been located in its final position Instead the fireplace itself must be maneuvered so that the front face of the lintel deter mines the final position of the fireplace The Framing Kit allows for a 2 1 4 inch adjustment along the Framing Brackets Use this range to help determine the front of the facing material The thickness of t...

Page 14: ...sed installation details on page 9 The fireplace can accommodate facing material thickness from 1 2 of an inch to 2 1 4 inches if installing flush Care should be taken to correctly determine the facing material thickness so that the fireplace is positioned so that the front of the fireplace is flush with the facing material Facing material must not interfere with the ability for the door or the sc...

Page 15: ...ation shrinking and cracking For this reason we suggest a non com bustible hearth that is no more than 1 above the bottom of the fireplace If thicker fireplace must be raised accordingly Caution Hearth extensions thicker than 1 will interfere with the safety screen and window frame when opening Bottom of fireplace Maximum heigth of 1 above bottom of fireplace Lintel Hearth Extention Figure 24 TCWS...

Page 16: ...side and outside the junction box by removing one of the two small access panels Figure 26 and Figure 27 5 Attach the wall switch to the framing in the desired location 40 ft is supplied with fireplace 6 Route the wall switch control cable supplied as required to the wall switch 7 Attach one end of the wall switch control cable to the wall control Figure 29 and the other end to the interface board...

Page 17: ...ecting Natural Vent and Power Vent Modes Figure 28 Town Country wall switch Figure 31 Vent mode selection switch If the wall switch is being connected to a Home Automation system two cables will be used the top cable will go from the wall switch to the fireplace and the bottom cable will go from the wall switch to the Home Automation system Figure 32 If not using a Home Automation system only the ...

Page 18: ...e wall switch on the Remote setting when using home automation The home automation feature supplied with this fireplace is capable of controlling the flame and light on off function with the use of a dry contact relay common to home automation systems Furthermore the flame and light level may be modu lated from high to low using the 0 10 volt analog output available on most home automation systems...

Page 19: ...flare fitting must be provided to allow for repair or replacement of the gas valve Check local codes for additional requirements 1 Connect the gas supply to the valve Figure 27 2 Turn on the gas supply and check that all connections are tight and leak free Correct gas pressure requirement Natural Gas Propane Min Pressure 5 0 WC 12 5 WC For purpose of input adjustment Max Pressure 13 9 WC 13 9 WC M...

Page 20: ...nt must have a 1 4 rise for every 1 ft of run towards the termination Venting Wall Termination Venting Before installing venting for this unit the installer should read these instructions to insure that the proper vent configuration has been selected Use only Town and Country Termination kits TCVT WTA Wall Termination Kit TCVT RTA Roof Termination Kit Vent system components approved for use with t...

Page 21: ...ed the thimble should be flush with the outer wall surface TRIM TO LENGTH Vent System Components 12 Pipe Length TCVT 811X12 18 Pipe Length TCVT 811X18 24 Pipe Length TCVT 811X24 48 Pipe Length TCVT 811X48 12 Adjustable Pipe Length TCVT 811X12ADJ 45 Elbow TCVT 811XLB45 90 Elbow TCVT 811XLB90 Wall Offset Support TCVT 811XOS Wall Termination Kit TCVT WTA Roof Termination Kit TCVT RTA Wall Shield Ceil...

Page 22: ...tach the terminal to the outside wall The vent terminal must not be recessed into the exterior wall or siding 2 Caulk in place to prevent any moisture entering the building NOTE MINIMUM CLEARANCES TO THE VENT TERMINAL MUST BE MAINTAINED See Figure 42 HORIZONTAL TERMINAL TCVT 9360 14 1 2 FRAMED OPENING WALL SHIELD THIMBLE TCVT THIMA ELBOW TCVT 811XLB90 MINIMUM 48 VENT PIPE TCVT 811X48 BEFORE THE FI...

Page 23: ...ination of other elbows equaling 90 can be used without reducing horizontal run For each additional 90 elbow or an equal combination of elbows reduce horizontal vent run by 2 feet Ensure vent pipe is properly supported Wall Termination Venting Chart All dimensions are approximate Both rise and run may vary with different combinations of pipe 84 1 2 5056 42523D2 23 TCWS38Dver2_140817 44 ...

Page 24: ...art A total of 4 90 elbows or combination of other elbows equaling 90 can be used without reducing horizontal run For each additional 90 elbow or an equal combination of elbows reduce horizontal vent run by 2 feet Ensure vent pipe is properly supported 48 Pipe length minimum before first elbow All dimensions are approximate Both rise and run may vary with different combinations of pipe 5056 42523D...

Page 25: ... prevent loose insulation from falling into the area between the vent pipe and the shield Vent Pipe 1 Install the first section of vent pipe into the collar on top of the fireplace Secure in place with screws and seal with approved High Temperature self adhesive aluminum tape provided 2 Continue adding vent pipe lengths up and through the firestop s and through the roof The vent pipe must extend a...

Page 26: ...ten storm collar for a snug fit Apply a thick horizontal ring of mastic around the pipe at top of the storm collar Lower the roof vent terminal cap over the vent pipe and secure in place with screws provided Seal screw heads and joint with caulking to prevent any moisture entering the venting system VERTICAL TERMINATION CAP TCVT 9365 FLASHING STORM COLLAR TC42 90665 MASTIC UNDER COLLAR NOTE ADJUST...

Page 27: ...e to non mechanical air supply inlet to building or the combustion air inlet to any other appliance K 6 feet 1 8 m min Clearance to a mechanical air supply inlet L 7 feet 2 1 m min Clearance above paved side walk or a paved driveway located on public property M 30 inches 76 cm min Clearance under veranda porch deck or balcony a vent shall not terminate directly above a side walk or paved driveway ...

Page 28: ... 12 to 7 12 1 25 0 38 Over 7 12 to 8 12 1 50 0 46 Over 8 12 to 9 12 2 00 0 61 Over 9 12 to 10 12 2 50 0 76 Over 10 12 to 11 12 3 25 0 99 Over 11 12 to 12 12 4 00 1 22 Minimum clearances to the vent terminal must be maintained as shown in Figure 42 Figure 43 Measure clearances to the nearest edge of termination hood NOTE Vent terminal must not be recessed NOTE LOCAL CODES OR REGULATIONS MAY REQUIRE...

Page 29: ...osition may vary slightly with installation Restrictor position is too closed if the flame has the following characteristics Flame is excessively tall and lifting Flame lacks movement Flame soots Restrictor position is too open if the flame has the following characteristics Flame height is low Flame has excessive movement To adjust the restrictor Loosen the screw holding the restrictor Move the re...

Page 30: ... 9360 WALLSHIELD CEILING FIRESTOP THIMBLE TCVT THIMA Wall Termination Kit TCVT THIMA Wall Shield Ceiling Firestop Thimble Roof Termination Kit WALL SHIELD CEILING FIRESTOP TCVT THIMA OPTIONAL Figure 47 Wall Ceiling thimble 16 1 2 16 1 2 9 5 8 Figure 48 Wall termination kit 16 1 2 9 Figure 49 Roof termination kit 5056 42523D2 30 TCWS38Dver2_140817 44 ...

Page 31: ...8 Pipe 46 1 4 Vent Pipe Dimensions 4 5 11 9 1 2 10 15 16 10 5 16 15 7 8 7 16 1 5 16 8 5 16 13 13 16 12 9 16 13 1 8 11 1 8 TCVT 811X12ADJ TCVT 811XLB45 TCVT 811XLB90 TCVT 811X _ _ Figure 50 Vent pipe dimensions 5056 42523D2 31 TCWS38Dver2_140817 44 ...

Page 32: ...ASE OFFSET BY 2 1 8 TO 6 3 4 A B C 12 PIPE 13 7 16 23 1 4 18 PIPE 17 9 16 27 5 8 24 PIPE 21 7 8 31 3 4 48 PIPE 38 3 4 44 7 8 A B 12 PIPE 29 18 PIPE 35 24 PIPE 41 48 PIPE 65 ADDING AN ADJUSTABLE SECTION TO PIPE WILL INCREASE OFFSET BY 3 TO 9 1 2 Vent Offset Chart 1 1 4 11 3 8 10 7 8 B A C 1 1 4 1 1 4 16 1 16 6 1 8 B A C 1 1 4 20 1 1 4 18 3 4 B A 20 1 1 4 Figure 51 Vent offsets 5056 42523D2 32 TCWS3...

Page 33: ... panel insert one of the side panels into the firebox Place the rear end of the side panels on to the side panel supports and rest the front end of the panels on the horizontal support Figure 56 5 Reinstall side retainers Figure 57 6 Install the burner tray and secure with provided screws Figure 58 7 Rest the front panel over top of the horizontal support Figure 59 Be sure that the long vertical e...

Page 34: ... right side panel SIDE PANEL RETAINER CLIP WIDE EDGE TO CENTER OF FIREPLACE Figure 58 Burner tray installed and secured Figure 59 Front panel in place Figure 60 Front panel side view Note Front panel rests on top of the horizontal support but is not fastened with screws 5056 42523D2 34 TCWS38Dver2_140817 44 ...

Page 35: ...panel Figure 63 4 The access panel is now exposed and can be removed Figure 64 5 Reassemble in reverse order WARNING The access panel including gasket must be reinstalled after conversion installation or servicing has been completed Failure to do so will cause overheating and premature failure of the control system FRONT PANEL BASE Panels Removal for Valve Service Figure 62 Side panel retainer Fig...

Page 36: ...e side rails Even the ends up with the door frame 4 Attach the top and bottom rails and adjust so miters are even at the corners 5 Place TC magnetic logo in bottom right corner Larger Magnets Top or bottom rail Side rails Finishing Touch Trim Kit Instructions Figure 65 TCWS38 Decorative trim 5056 42523D2 36 TCWS38Dver2_140817 44 ...

Page 37: ... pairing wall switch to fireplace 1 Set the wall switch selector to the Remote setting 2 Press and hold Program button Figure 66 on the wall switch for up to 10 seconds Use a straight ened paper clip to access the button 3 The wall switch will beep 5 times Release the button following the beeps 4 The fireplace will beep 3 times repeated by another 3 beeps 5 The fireplace and wall switch are now li...

Page 38: ... 66 2 You will hear 3 beeps from the wall switch 3 Press and release the on off button Figure 67 on the remote handset within 60 sec 4 The wall switch will beep 3 times 5 The remote handset is now linked paired to the wall switch and is ready to activate the fireplace ON OFF Figure 67 Remote handset 5056 42523D2 38 TCWS38Dver2_140817 44 ...

Page 39: ...cker bead of gasket faces the fireplace Re install glass retaining clips Annual Inspection a Remove glass panel and burner assemblies Inspect for soot buildup If excessive buildup of soot is present have a qualified service person inspect and adjust unit for proper combustion Clean burner assembly with a brush or vac uum cleaner paying close attention to burner ports b Check the pilot system Figur...

Page 40: ...Wiring Diagram 5056 42523D2 40 TCWS38Dver2_140817 44 ...

Page 41: ...i faisant face Top Back and Side Standoffs Sommet Arrière et Côté Butée 0 in 0 po 0 mm Sidewall to Appliance Du mur latéral a l appareil 4 in 4 po 102 mm Ceiling to Appliance Plafond a l appareil 24 in 24 po 610 mm Mantel to Appliance Du manteau al appareil 9 in 9 po 229 mm Maximum Mantel Extension Allongement maximum du manteau 12 in 12 po 305 mm See Installation Manual for more detail Voyez des ...

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Page 43: ...5056 42523D2 43 TCWS38Dver2_140817 44 ...

Page 44: ...ion adaptation or translation without prior written permission is prohibited except as allowed under the copyright laws For technical support please contact your retailer Web site www townandcountryfireplaces com 2975 Allenby Rd Duncan BC V9L 6V8 Printed in Canada ...

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