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4 TROUBLE SHOOTING & FAQ’S
Questions
Answers
Is it normal for the
turntable to turn in either
direction?
Yes. The turntable can rotate clockwise or anti-clockwise, depending
on the rotation of the motor when the cooking cycle starts.
Can I operate my
microwave whilst it is
empty?
No, never run it empty or with a very small load for a long period of
time as this will damage the Microwave.
Can I open the door
whilst the microwave is
running?
You can open the door at any point during cooking. The microwave
energy will automatically switch off when the door is opened, and the
time setting will pause until the door is closed.
Why is my microwave
sparking?
If you see sparks in your microwave, turn it off immediately. Sparks can
be caused by:
metal or aluminium foil that touches the interior of the microwave,
metal from a closing strip or tableware with metallic edges; recycled
paper that contains small metal particles and aluminium foil that is not
correctly covering the food.
Remove anything from the microwave that may contain metal. Refer to
the Utensils Guideline in this manual for reference of what containers
are microwave safe.
I am trying to cook eggs
and they are popping.
What do I do?
When you bake or poach eggs, the yolk can pop due to a build-up
of steam inside the yolk membrane. Pierce the yolk with a toothpick
before cooking. Never cook eggs without first piercing their shells.
My microwave is taking
longer to cook food than
the cooking guide says.
Variations in the size, shape and weight of your food can affect cooking
times.
Cooking guide times and heat settings should be used as suggestions
to help prevent over-cooking. If you find the cooking time or
temperature is not suited to your ingredients, adjust accordingly.
Can I operate my
microwave without the
turntable?
No. If you remove the turntable you will get poor cooking results.
Ensure that all dishes used in the microwave fit correctly on to the
turntable.
What does standing
time mean and why is it
recommended?
Standing time means that food should be removed from the
microwave and allowed to ‘stand’ for an additional time to let it finish
cooking.
This is important because with microwave cooking, the heat is held in
the food, not in the oven. Many foods build up enough internal heat to
allow the cooking process to continue, even after the food is removed
from the oven. Standing time for joints of meat, large vegetables and
cakes is to allow the inside to cook completely, without overcooking
the outside.
Most directions on microwavable food will note how much standing
time is required.
