9
Troubleshooting:
PROBLEM
POSSIBLE CAUSE
SOLUTION
The air fryer does not
work
The appliance is not plugged in.
Plug the appliance into an earthed wall
socket.
The appliance is not turned on.
Press the On/Off button to switch on the
appliance.
Fried snacks are not
crispy when they come
out of the air fryer.
Wrong type of snacks used.
Use oven snacks or lightly brush some
oil onto the snacks for a crispier result.
The fryer contains grease from
previous use.
White smoke is caused by grease
heating up inside the fryer. Make sure
you clean the fryer properly after each
use.
The fried ingredients
are not done.
Too much food has been added to
the air fryer.
Put smaller batches of ingredients in the
air fryer. Smaller batches are fried more
evenly.
The set temperature is too low.
Set the temperature to the required
temperature setting.
(Refer to the ‘Settings’ section under
‘Using the appliance’ for a temperature
reference guide).
The cooking time is too short.
Set unit to the required cooking time
(refer to the ‘Settings’ section under ‘Us-
ing the Appliance’ for a timer reference
guide).
Fresh fries are fried
unevenly in the air fryer.
Wrong type of potatoes used.
Use fresh potatoes and make sure they
stay firm during frying.
The potato sticks were not rinsed
adequately before frying
Rinse the potato sticks properly to
remove starch from the outside.
Fresh fries are not crispy
when they come out of
the air fryer.
The crispiness of the fries depends
on the amount of oil and water in
the fries.
Make sure you dry the potato sticks
properly before you add the oil.
Cut the potato sticks smaller for a crisp-
ier result.
Add slightly more oil for a crispier result.
