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Touch-Plate® Lighting Controls
Nexus System Manual
Frequently Asked Questions
1. What if there is no response from the main controller?
a. Verify that the MS/TP cable is correctly connected.
b. Verify that there are not conflicts with the MS/TP MAC addresses. Each device on a
MS/TP network must have unique MS/TP MAC address.
c. Run the Device Discover y. Upon running this, verify that any communication is
possible with the Nexus. If this is not the problem then contact Touch-Plate.
2. Why are the relays not able to be cycled from the front end controller?
a. Verify that another controller does not have the relay locked out by using a higher
priority.
b. Verify that the relay output boards are properly communicating with the Nexus.
3. Are the Contact Closure Inputs dr y contacts?
a. Yes they are dr y contacts. Common outputs are what put out voltage. The common
output on the Nexus puts out +24V.
