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MEMO
Limited Warranty
LIMITED ONE YEAR WARRANTY
1. TOTO warrants its products to be free from manufacturing defects under normal use and service for a period of
one (1) year from the date of purchase. This warranty is extended only to the ORIGINAL PURCHASER.
2. TOTO’s obligations under this warranty are limited to repair or replacement, at TOTO’s option, of products or parts
found to be defective, provided that such products were properly installed and used in accordance with this
OWNER'S MANUAL. TOTO reserves the right to make such inspections as may be necessary to determine the
cause of the defect. TOTO will not charge for labor or parts in connection with warranty repairs or replacements.
TOTO is not responsible for the cost of removal, return and/or reinstallation of products.
3. This warranty does not apply to the following items:
a) Damage or loss sustained in a natural calamity such as fire, earthquake, flood, thunder, electrical storm, etc.
b) Damage or loss resulting from any unreasonable use, misuse, abuse, negligence, or improper maintenance of
the product.
c) Damage or loss resulting from removal, improper repair, or modification of the product.
d) Damage or loss resulting from sediments or foreign matter contained in a water system.
e) Damage or loss resulting from the quality of water in the region where the product is used.
f )
g)
h)
Damage or loss resulting from improper installation or from installation of a unit in a harsh and/or hazardous
environment.
Damage or loss resulting from electrical surges or lightning strikes or other acts which are not the fault of TOTO
or which the product is not specified to tolerate.
Damage or loss resulting from normal and customary wear and tear, such as gloss reduction, scratching or
fading over time due to use, cleaning practices or water or atmospheric conditions.
4. This warranty gives you specific legal rights. You may have other rights which vary from country to country.
5. To obtain warranty repair service under this warranty, you must take the product or deliver it prepaid to a TOTO
service facility, together with a letter stating the problem, or contact a TOTO distributor or product service
contractor, or directly to TOTO sales office. If, because of the size of the product or nature of the defect, the
product can not be returned to TOTO, receipt by TOTO of written notice of the defect shall constitute delivery.
In such case, TOTO may choose to repair the product at the purchaser's location or pay to transport the product to
a service facility.
THIS WRITTEN WARRANTY IS THE ONLY WARRANTY MADE BY TOTO. REPAIR OR
REPLACEMENT AS PROVIDED UNDER THIS WARRANTY SHALL BE THE EXCLUSIVE
REMEDY AVAILABLE TO THE PURCHASER. TOTO SHALL NOT BE RESPONSIBLE FOR
LOSS OF USE OF THE PRODUCT OR FOR OTHER INCIDENTAL, SPECIAL, OR
CONSEQUENTIAL DAMAGE OR EXPENSES INCURRED BY PURCHASER, OR FOR LABOR
OR OTHER COSTS DUE TO INSTALLATION OR REMOVAL, OR COSTS OF REPAIRS BY
OTHERS, OR FOR ANY OTHER EXPENSE NOT SPECIFICALLY STATED ABOVE. EXCEPT TO
THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTIES, INCLUDING
THAT OF MERCHANTABILITY OR FITNESS FOR USE, ARE EXPRESSLY LIMITED TO THE
DURATION OF THIS WARRANTY. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW
LONG AN IMPLIED WARRANTY LASTS, OR THE EXCLUSION OR LIMITATION OF
INCIDENTAL OR CONSEQUENTIAL DAMAGE, SO THE ABOVE LIMITATION AND EXCLUSION
MAY NOT APPLY TO YOU.
WARNING! TOTO shall not be responsible or liable for any failure of, or damage to, this Product caused by either
chloramines in the treatment of public water supply or cleaners containing chlorine (calcium hypochlorite).
NOTE: The use of a high concentrate chlorine or chlorine related products can seriously damage the fittings.
This damage can cause leakage and serious property damage.
Reference
