ENGLISH
8
9
ENGLISH
REPLACEMENT PARTS
1. TOTO
®
warrants its Neorest brand product (“Product”) to be free from defects in materials and workmanship during normal
use when properly installed and serviced, for a period of three (3) years from date of purchase. This limited warranty is
extended only to the ORIGINAL PURCHASER of the Product and is not transferable to any third party, including but not
limited to any subsequent purchaser or owner of the Product. This warranty applies only to TOTO Product purchased and
installed in North, Central and South America.
2. TOTO’s obligations under this warranty are limited to repair, replacement or other appropriate adjustment, at TOTO’s
option, of the Product or parts found to be defective in normal use, provided that such Product was properly installed, used
and serviced in accordance with instructions. TOTO reserves the right to make such inspections as may be necessary in
order to determine the cause of the defect. TOTO will not charge for labor or parts in connection with warranty repairs or
replacements. TOTO is not responsible for the cost of removal, return and/or reinstallation of the Product.
3. This warranty does not apply to the following items:
a.
Damage or loss sustained in a natural calamity such as fire, earthquake, flood, thunder, electrical storm, etc.
b.
Damage or loss resulting from any accident, unreasonable use, misuse, abuse, negligence, or improper care,
cleaning, or maintenance of the Product.
c.
Damage or loss resulting from sediments or foreign matter contained in a water system.
d.
Damage or loss resulting from improper installation or from installation of the Product in a harsh and/or hazardous
environment, or improper removal, repair or modification of the Product. This includes locations where the water
pressure is above local codes or standards. (NOTE: Product model codes allow a maximum of 80 PSI. Check local
codes or standards for requirements).
e.
Damage or loss resulting from electrical surges or lightning strikes or other acts which are not the fault of TOTO or
which the Product is not specified to tolerate.
f.
Damage or loss resulting from normal and customary wear and tear, such as gloss reduction, scratching or fading
over time due to use, cleaning practices or water or atmospheric conditions, including but not limited to, the use
of bleach, alkali, acid cleaners, dry (powder) cleaners or any other abrasive cleaners or the use of metal or nylon
scrubbers.
4. If the Danger Label which has been placed over the seams on the back of the Product’s top unit is broken or otherwise not
intact, this limited warranty is void.
5. In order for this limited warranty to be valid, proof of purchase is required. TOTO encourages warranty registration upon
purchase to create a record of Product ownership at http://www.totousa.com. Product registration is completely voluntary
and failure to register will not diminish your limited warranty rights.
6. If the Product is used commercially or is installed outside of North, Central or South America, TOTO warrants the Product
to be free from defects in materials and workmanship during normal use for one (1) year from the date of installation of the
Product, and all other terms of this warranty shall be applicable except the duration of the warranty.
7. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY HAVE OTHER RIGHTS WHICH VARY FROM STATE TO
STATE, PROVINCE TO PROVINCE OR COUNTRY TO COUNTRY.
8. To obtain warranty repair service under this warranty, you must take the Product or deliver it prepaid to a TOTO service
facility together with proof of purchase (original sales receipt) and a letter stating the problem, or contact a TOTO distributor
or products service contractor, or write directly to TOTO U.S.A., INC., 1155 Southern Road, Morrow, GA 30260 (888) 295 8134
or (678) 466-1300, if outside the U.S.A. If, because of the size of the Product or nature of the defect, the Product cannot be
returned to TOTO, receipt by TOTO of written notice of the defect together with proof of purchase (original sales receipt)
shall constitute delivery. In such case, TOTO may choose to repair the Product at the purchaser’s location or pay to transport
the Product to a service facility.
WARNING! TOTO shall not be responsible or liable for any failure of, or damage to, this Product caused by either chloramines
in the treatment of public water supply or cleaners containing chlorine (calcium hypochlorite). NOTE: The use of a high
concentrate chlorine or chlorine related products can seriously damage the fittings. This damage can cause leakage and
serious property damage.
THIS WRITTEN WARRANTY IS THE ONLY WARRANTY MADE BY TOTO. REPAIR, REPLACEMENT OR OTHER APPROPRIATE
ADJUSTMENT AS PROVIDED UNDER THIS WARRANTY SHALL BE THE EXCLUSIVE REMEDY AVAILABLE TO THE ORIGINAL
PURCHASER. TOTO SHALL NOT BE RESPONSIBLE FOR LOSS OF THE PRODUCT OR FOR OTHER INCIDENTAL, SPECIAL
OR CONSEQUENTIAL DAMAGES OR EXPENSES INCURRED BY THE ORIGINAL PURCHASER, OR FOR LABOR OR OTHER
COSTS DUE TO INSTALLATION OR REMOVAL, OR COSTS OF REPAIRS BY OTHERS, OR FOR ANY OTHER EXPENSE NOT
SPECIFICALLY STATED ABOVE. IN NO EVENT WILL TOTO’S RESPONSIBILITY EXCEED THE PURCHASE PRICE OF THE
PRODUCT. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTIES, INCLUDING THAT OF
MERCHANTABILITY OR FITNESS FOR USE OR FOR A PARTICULAR PURPOSE, ARE EXPRESSLY DISCLAIMED. SOME STATES
DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, OR THE EXCLUSION OR LIMITATION OF
INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION AND EXCLUSION MAY NOT APPLY TO YOU.
No. Item
No.
Item
No.
Item
1
Strainer
9
Handle Assembly
17
Gasket
2
Spout Assembly
10
Handle Mounting Assembly
18
Mounting Brackets
3
Packing
11
Connection Cord
19
Filter
4
Spout Mounting Assembly
12
Cord Clamp
20
Controller Assembly
5
Mounting Nut
13
Strainer Tool
21
Screw
6
Hose Clamp
14
Screw
22
Screw
7
Hose
15
Screw Cap
23
Controller Unit
8
Handle Knob
16
Controller Cover
24
Mixing Valve Unit
17
1
3
4
15
16
20
6
7
8
13
2
24
18
22
21
10
11
12
14
5
9
19
23
WARRANY
