60
Troubleshooting
Flushing
Trouble
Please check
Ref.
Page
Waste material does
not
fl
ush down
completely
●
Is the shutoff valve fully open?
15
●
Is the water
fi
lter clogged?
➞
Clean the filter.
36
●
Is the water supply to the toilet disrupted by other running water
fi
xtures?
➞
Cease using other fixtures and then flush the toilet.
-
●
Are the
fl
ush and light
fl
ush buttons being used correctly?
x
Flush (for solid waste): Up to 10 m of toilet paper (single)
x
Light
fl
ush (for liquid waste): Up to 3 m of toilet paper (single)
17
●
Flushing may be dif
fi
cult depending the consistency of the waste material.
➞
Flush the toilet again. If the bowl unit is not cleansed with a flushing,
remove the stains with a brush or similar instrument.
-
●
When the tank is
fi
lling, you cannot
fl
ush the toilet.
➞
Once the main display "Power" LEDs are lit and the tank fills up with water,
flush the toilet.
-
There is residue on
the bowl unit surface
●
Oil and other hard-to-see grime may stick to the bowl unit surface.
➞
Clean the bowl with (non-abrasive) neutral toilet detergent.
32
Toilet Seat and Toilet Lid (AUTO OPEN/CLOSE)
Trouble
Please check
Ref.
Page
The toilet lid does not
open automatically
●
Is "AUTO OPEN/CLOSE (LID)" set to "OFF"?
➞
Set to "ON".
●
Does the body sensor have dif
fi
culty detecting?
➞
Remove any dirt that is on the body sensor.
●
Even when set to "ON", AUTO OPEN/CLOSE (LID) is not performed for
about 15 seconds after the toilet seat or toilet lid is closed.
x
When the toilet lid is closed by hand
(To make the NEOREST more user-friendly, a time interval is set from when
the lid is closed to when it will open next.)
➞
Leave the bathroom, and then after 15 seconds or more, approach the bowl unit.
●
Detection may be dif
fi
cult when the room temperature exceeds 30°C, such as
in the summertime.
➞
Open and close manually.
42
11
22
11
●
Is "AUTO OPEN WAITING TIME" set to 30s or 90s?
42
●
Is a toilet seat or lid cover installed?
➞
Remove any covers.
-
The toilet lid does not
close automatically
●
Is "AUTO OPEN/CLOSE (LID)" set to "OFF"?
➞
Set to "ON".
●
When you do not sit on the toilet seat, or when the time spent sitting on the
toilet seat or standing in front of it is 6 seconds or less, the toilet seat and
toilet lid close after about 5 minutes.
●
If they do not close automatically even though "AUTO OPEN/CLOSE (LID) "
is set to "ON", the body sensor may be detecting incorrectly.
➞
If there is a reflective object in front, such as a mirror or glass, move the
reflective object or use a curtain or other object to block it.
42
22
11
