2 Troubleshooting Procedures
2.11 LAN Troubleshooting
2-46
TECRA M3 Maintenance Manual (960-507)
2.11 LAN Troubleshooting
This section describes how to determine if the computer's LAN is functioning properly.
Perform the steps below starting with Procedure 1 and continue with the other procedures as
required.
Procedure 1: Diagnostic Test Program Execution Check
Procedure 2: Connector Check and Replacement Check
Procedure 1
Diagnostic Test Program Execution Check
Execute the LAN test program available as part of the LAN/Modem/Bluetooth/IEEE1394
test program. Refer to Chapter 3,
Tests and Diagnostics
for more information on how to
perform the test program.
If any error is detected by the test, go to Procedure 2.
Procedure 2
Connector Check and Replacement Check
The RJ-45 jack with LAN cable is connected to the system board. If the LAN malfunctions,
the system board might be damaged.
Disassemble the computer following the steps described in Chapter 4,
Replacement
Procedures
and perform the following check:
Check 1
Make sure the RJ-45 jack is firmly connected to CN4100 on the system board.
If the connector is disconnected, connect it firmly and repeat Procedure 1. If the
LAN port is still not functioning properly, perform Check 2.
Check 2
The RJ-45 jack may be defective or damaged. Replace the RJ-45 jack with a new
one. If the LAN port is still not functioning properly, perform Check 3.
Check 3
The system board may be defective or damaged. Replace the system board with a
new one following the steps in Chapter 4,
Replacement Procedures
.
Summary of Contents for Tecra M3 Series
Page 1: ...Toshiba Personal Computer TECRA M3 Maintenance Manual TOSHIBA CORPORATION File Number 960 507 ...
Page 10: ...x TECRA M3 Maintenance Manual 960 507 ...
Page 11: ...Chapter 1 Hardware Overview ...
Page 12: ...1 Hardware Overview 1 ii TECRA M3 Maintenance Manual 960 507 ...
Page 27: ...1 2 System Unit Block Diagram 1 Hardware Overview TECRA M3 Maintenance Manual 960 507 1 13 ...
Page 53: ...1 13 Batteries 1 Hardware Overview TECRA M3 Maintenance Manual 960 507 1 39 ...
Page 54: ...Chapter 2 Troubleshooting Procedures ...
Page 55: ...2 Troubleshooting Procedures 2 ii TECRA M3 Maintenance Manual 960 507 ...
Page 58: ...2 Troubleshooting Procedures TECRA M3 Maintenance Manual 960 507 2 v ...
Page 60: ...2 Troubleshooting Procedures TECRA M3 Maintenance Manual 960 507 2 vii ...
Page 119: ...Chapter 3 Tests and Diagnostics ...
Page 120: ...3 Tests and Diagnostics 3 ii TECRA M3 Maintenance Manual 960 507 3 ...
Page 124: ...3 Tests and Diagnostics 3 vi TECRA M3 Maintenance Manual 960 507 ...
Page 235: ...Chapter 4 Replacement Procedures ...
Page 236: ...4 Replacement Procedures 4 ii TECRA M3 Maintenance Manual 960 507 ...
Page 359: ...Appendices ...
Page 360: ...Appendices App ii TECRA M3 Maintenance Manual 960 507 ...
Page 363: ...Appendices TECRA M3 Maintenance Manual 960 507 App v Appendix I Reliability I 1 ...
Page 367: ...Appendices TECRA M3 Maintenance Manual 960 507 App ix ...
Page 373: ...Appendices Appendix A Handling the LCD Module A 6 TECRA M3 Maintenance Manual 960 507 ...
Page 403: ...Appendices Appendix C Pin Assignments C 22 TECRA M3 Maintenance Manual 960 507 217 GND 218 NC ...
Page 427: ...Appendices Appendix E Key Layout E 2 TECRA M3 Maintenance Manual 960 507 ...
Page 429: ...Appendices Appendix F Wiring diagrams F 2 TECRA M3 Maintenance Manual 960 507 ...
Page 431: ...Appendices Appendix G BIOS rewrite procedures G 2 TECRA M3 Maintenance Manual 960 507 ...
Page 433: ...Appendices Appendix H EC KBC rewrite procedures H 2 TECRA M3 Maintenance Manual 960 507 ...
Page 435: ...Appendices Appendix I Reliability I 2 TECRA M3 Maintenance Manual 960 507 ...