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2.2 Troubleshooting Flowchart

2 Troubleshooting Procedures

TECRA M3 Maintenance Manual (960-507)

2-5

If the diagnostics program cannot detect an error, the problem may be intermittent. The
Running Test program should be executed several times to isolate the problem. Check the
Log Utilities function to confirm which diagnostic test detected an error, then perform the
appropriate troubleshooting procedures as follows:

1.

If an error is detected on the system test, memory test, real timer test, perform the
System Board Troubleshooting Procedures in Section 2.4.

2.

If an error is detected on the floppy disk test, perform the USB FDD Troubleshooting
Procedures in Section 2.5.

3.

If an error is detected on the hard disk test, perform the HDD Troubleshooting
Procedures in Section 2.6.

4.

If an error is detected on the keyboard test, perform the Keyboard and Touch pad
Troubleshooting Procedures in Section 2.7.

5.

If an error is detected on the display test, perform the Display Troubleshooting
Procedures in Section 2.8.

6.

If an error is detected on the CD-ROM/DVD-ROM test, perform the Optical Drive
Troubleshooting Procedures in Section 2.9.

7.

If an error is detected on the modem test, perform the Modem Troubleshooting
Procedures in Section 2.10.

8.

If an error is detected on the LAN test, perform the LAN Troubleshooting Procedures
in Section 2.11.

9.

If an error is detected on the Bluetooth test, perform the Bluetooth Troubleshooting
Procedures in Section 2.12.

10.

If an error is detected on the Wireless LAN test, perform the Wireless LAN
Troubleshooting Procedures in Section 2.13.

11.

If an error is detected on the sound test, perform the Sound Troubleshooting
Procedures in Section 2.14.

12.

If an error is detected on SD card, perform the SD Card Slot Troubleshooting
Procedures in Section 2.15.

13.

If an error is detected on PCI ExpressCard, perform the PCI ExpressCard Slot
Troubleshooting Procedures in Section 2.16.

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Summary of Contents for Tecra M3 Series

Page 1: ...Toshiba Personal Computer TECRA M3 Maintenance Manual TOSHIBA CORPORATION File Number 960 507 ...

Page 2: ...tions are accurate for the TECRA M3 at the time of this manual s production However succeeding computers and manuals are subject to change without notice Therefore Toshiba assumes no liability for damages incurred directly or indirectly from errors omissions or discrepancies between any succeeding product and this manual Trademarks Intel SpeedStep and Penteium are trademarks or registered trademar...

Page 3: ...ard that could result in bodily injury if the safety instruction is not observed CAUTION Caution indicates the existence of a hazard that could result in property damage if the safety instruction is not observed NOTE Note contains general information that relates to your safe maintenance service Improper repair of the computer may result in safety hazards Toshiba requires service technicians and a...

Page 4: ...olve FRU problems Chapter 3 Test and Diagnostics describes how to perform test and diagnostic operations for maintenance service Chapter 4 Replacement Procedures describes the removal and replacement of the FRUs Appendices The appendices describe the following Handling the LCD module Board layout Pin assignments Keyboard scan character codes Key layout Wiring diagrams BIOS rewrite procedures EC KB...

Page 5: ... the keyboard is printed in boldface type Key operation Some operations require you to simultaneously use two or more keys We identify such operations by the key top symbols separated by a plus sign For example Ctrl Pause Break means you must hold down Ctrl and at the same time press Pause Break If three keys are used hold down the first two and at the same time press the third User input Text tha...

Page 6: ... 1 9 DVD R RW RAM DVD Super Multi Drive 1 27 1 10 Keyboard 1 29 1 11 TFT Color Display 1 30 1 12 Power Supply 1 33 1 13 Batteries 1 35 Chapter 2 Troubleshooting Procedures 2 1 Troubleshooting 2 1 2 2 Troubleshooting Flowchart 2 2 2 3 Power Supply Troubleshooting 2 6 2 4 System Board Troubleshooting 2 16 2 5 USB FDD Troubleshooting 2 29 2 6 HDD Troubleshooting 2 32 2 7 Keyboard and Touch pad Troubl...

Page 7: ...ing the Diagnostic Test 3 4 3 3 Setting of the hardware configuration 3 8 3 4 Heatrun Test 3 11 3 5 Subtest Names 3 12 3 6 System Test 3 14 3 7 Memory Test 3 16 3 8 Keyboard Test 3 17 3 9 Display Test 3 18 3 10 Floppy Disk Test 3 21 3 11 Printer Test 3 23 3 12 Async Test 3 25 3 13 Hard Disk Test 3 26 3 14 Real Timer Test 3 29 3 15 NDP Test 3 31 3 16 Expansion Test 3 32 3 17 CD ROM DVD ROM Test 3 3...

Page 8: ... IEEE1394 Test Program 3 70 3 30 Sound Test program 3 84 3 31 SETUP 3 90 Chapter 4 Replacement Procedures 4 1 General 4 1 4 2 Battery pack 4 8 4 3 PC card Express card 4 10 4 4 SD card 4 11 4 5 HDD 4 12 4 6 Slim select bay module 4 16 4 7 Keyboard 4 19 4 8 Memory module 4 25 4 9 Cover Touch pad 4 27 4 10 Modem Daughter Card MDC 4 34 4 11 Wireless LAN board 4 36 4 12 Bluetooth module 4 38 4 13 Disp...

Page 9: ...ess LAN antenna Bluetooth antenna 4 77 4 25 Hinge 4 80 4 26 Fluorescent Lamp 4 85 Appendices Appendix A Handling the LCD Module A 1 Appendix B Board Layout B 1 Appendix C Pin Assignments C 1 Appendix D Keyboard Scan Character Codes D 1 Appendix E Key Layout E 1 Appendix F Wiring Diagrams F 1 Appendix G BIOS rewrite Procedures G 1 Appendix H EC KBC rewrite Procedures H 1 Appendix I Reliability I 1 ...

Page 10: ...x TECRA M3 Maintenance Manual 960 507 ...

Page 11: ...Chapter 1 Hardware Overview ...

Page 12: ...1 Hardware Overview 1 ii TECRA M3 Maintenance Manual 960 507 ...

Page 13: ...h Hard Disk Drive 1 17 1 5 CD ROM Drive 1 21 1 6 DVD ROM Drive 1 22 1 7 CD RW DVD ROM Drive 1 24 1 8 DVD R RW Drive 1 26 1 9 DVD R RW RAM DVD Super Multi Drive 1 27 1 10 Keyboard 1 29 1 11 TFT Color Display 1 30 1 11 1 LCD Module 1 30 1 11 2 FL Inverter Board 1 32 1 12 Power Supply 1 33 1 13 Batteries 1 35 1 13 1 Main Battery 1 35 1 13 2 Battery Charging Control 1 36 1 13 3 RTC battery 1 37 ...

Page 14: ... specifications 1 16 Table 1 2 2 5 inch HDD specifications 1 17 Table 1 3 CD ROM drive specifications 1 21 Table 1 4 DVD ROM drive specifications 1 22 Table 1 5 CD RW DVD ROM drive specifications 1 24 Table 1 6 DVD R RW drive specifications 1 26 Table 1 7 DVD Super Multi drive specifications 1 27 Table 1 8 LCD module specifications 1 30 Table 1 9 FL inverter board specifications 1 32 Table 1 10 Po...

Page 15: ...cessor incorporates a math co processor a 64KB L1 cache memory and a 2MB L2 cache memory The PC comes in with one of the following speeds 1 6BGHz 1 73GHz 1 86GHz 2 0AGHz 2 13GHz 0 748 to 1 356V These processors operate at 533MHz bus clock Chipset The TECRA M3 is equipped with Intel Alviso PM Intel ICH6 M and TI PCI7411 Graphics Processing Unit The computer has a NVIDIA MEP43L Graphics Processing U...

Page 16: ...of 1 024 768 pixels or 1 400 1 050 pixels Keyboard An easy to use 85 US 86 UK key keyboard provides a numeric keypad overlay for fast numeric data entry or for cursor and page control The keyboard also includes two keys that have special functions in Microsoft Windows 2000 XP It supports software that uses a 101 or 102 key enhanced keyboard TOSHIBA Dual Pointing Device The TOSHIBA Dual Pointing De...

Page 17: ...el printer or other parallel devices ECP compatible External monitor RGB port The port enables connection of an external monitor which is recognized automatically by Video Electronics Standards Association VESA Display Data Channel DDC 2B compatible functions PC card and ExpressCard slot A PC card slot and an ExpressCard slot are provided The PC card slot PCMCIA accommodates one Type II card and t...

Page 18: ...ut jack Two USB ports IEEE 1394 port TV out S Video DVI port Infrared port The infrared port is compatible with Fast InfraRed FIR standards enabling cableless 4 Mbps 1 152 Mbps 115 2 kbps 57 6 kbps 38 4 kbps 19 2 kbps or 9 6 kbps data transfer with Infrared Data Association IrDA 1 1 compatible external devices Sound system The sound system is equipped with the following features AC Link in ICH6 M ...

Page 19: ...er second 10BASE T Fast Ethernet LAN 100 megabits per second 100 BASE TX or Gigabit Ethernet LAN 1000 megabits per second 1000BASE T It also supports Wakeup on LAN WOL Magic Packet and LED Wireless LAN The computer is equipped with a mini PCI Type III wireless LAN board that supports 802 11 a g or 802 11b g in the Mini PCI card slot This function can be switched on and off by a switch on the compu...

Page 20: ...1 Hardware Overview 1 1 Features 1 6 TECRA M3 Maintenance Manual 960 507 The front of the computer is shown in figure 1 1 Figure 1 1 Front of the computer ...

Page 21: ...1 1 Features 1 Hardware Overview TECRA M3 Maintenance Manual 960 507 1 7 The system unit configuration is shown in figure 1 2 Figure 1 2 System unit configuration ...

Page 22: ...Hardware Overview 1 2 System Unit Block Diagram 1 8 TECRA M3 Maintenance Manual 960 507 1 2 System Unit Block Diagram Figure 1 3 is a block diagram of the system unit Figure 1 3 System unit block diagram ...

Page 23: ...13GHz Processor bus speed 533MHz Integrated L1 cache memory 32KB instruction cache and 32KB write back data cache Integrated L2 cache memory of 2MB Integrated NDP 478 pin Micro FC PGA package Memory Two memory slots are provided Expansion up to 2GB 2 048MB is available Memory DDR2 SDRAM DDR400 or DDR533 memory 1 8 volt operation FBGA Memory Module 240 pin SO Dual In line Memory Module SO DIMM PC33...

Page 24: ...package Intel ICH6 M South Bridge One Intel UICH6MA is used Features DMI Direct Media Interface PCI Express I F 4 ports PCI Bus I F Rev2 3 7 PCI REQ GNT Pairs Integrated Serial ATA Host Controller 2 Prots 150MB S Integrated IDE Controller Ultra ATA 100 66 33 AC 97 2 3 codecs USB 1 1 2 0 Controller 8 ports EHCI Enhanced Host Controller Built in LAN controller WfM 2 0 IEEE 802 3 compliance Power Man...

Page 25: ...Controller 1 socket SD MMC Memory Stick XD Card Controller 1394 Controller 2 ports 288 ball 16 16 1 4mm BGA Package VGA Controller One NVIDIA MEP43L chip is used The video controller incorporates graphics accelerator and video accelerator Built in VRAM 64MB 128MB PCI Express Interface LCD Interface LVDS 2ch Supports TV Encoder S Video Sound Controller One AC 97Codec AD1981B chip and AC Link contro...

Page 26: ...peed Universal I O port Docker Docking Sequence Battery capacity check Forced reset Flash rewriting EC interface I2C communication EC access Slim Select Bay Control KBC This controller has the following functions Scan controller to check status of keyboard matrix Interface controller between the keyboard scan controller and the system Control of switching and simultaneous operation of the accupoin...

Page 27: ...1 2 System Unit Block Diagram 1 Hardware Overview TECRA M3 Maintenance Manual 960 507 1 13 ...

Page 28: ... port Digital line protection support Ring wake up support Analog audio support AC97 interface The following communication codes are supported Data V 90 56K bps data communication control V 92 56K bps data communication control V 34 33 6K to 2400bps data communication control V 44 V 42 V 42bis and MNP class 5 data compression V 32 turbo V 32 bis and fallbacks Fax V 34 33 6K to 2400 bps V 17 14 4K ...

Page 29: ...Gigabit Ethernet chip 88E8053 WOL support Magic Packet support LED support Wireless LAN One Mini PCI card for wireless LAN with Type III card bus controller Super I O One LPC47N217 chip is used This gate array has the following features Floppy Disk Controller Infrared Communications Controller Parallel Port Controller IEEE1394 One TI PCI7411 is used Sensor Thermal Sensor One ADM1032ARMZ chip is us...

Page 30: ...1 Hardware Overview 1 2 System Unit Block Diagram 1 16 TECRA M3 Maintenance Manual 960 507 Other major chips Clock Generator One 954204BGFTCG chip is used ...

Page 31: ...ts 720KB formatted 2DD and 1 44MB formatted 2HD disks The FDD is shown in figure 1 4 The specifications for the FDD are listed in Table 1 1 Figure 1 4 3 5 inch FDD USB External Table 1 1 3 5 inch FDD specifications TEAC G8AC0000B310 Items 720KB mode 1 44MB mode FDD part 250K bits second 500K bits second Data transfer rate USB Full speed mode 12M bits second Disk rotation speed 300rpm Track density...

Page 32: ...in Table 1 2 Figure 1 5 2 5 inch HDD Table 1 2 2 5 inch HDD specifications 1 7 Specifications Items TOSHIBA HDD 2190BZKO HITACHI GST G8BC0001E411 TOSHIBA HDD 2190BZE02 Outline Width mm 69 85 69 85 0 25 69 85 dimensions Height mm 9 5 9 5 0 2 9 5 Depth mm 100 100 2 0 25 100 Weight g 95 max 95 max 95 Storage size formatted 40GB 40GB 40GB Speed RPM 4 200 4 200 4 200 Data transfer speed Mbits s 175 0 3...

Page 33: ...MB s 100 max Ultra DMA mode 16 6 PIO mode Track density Ktpi 88 8 113 2 88 8 Average random seek time read ms 12 12 12 Motor startup time ms 4 typ 3 5 4 typ Table 1 2 2 5 inch HDD specifications 3 7 Specifications Items TOSHIBA HDD2189BZKO TOSHIBA HDD2189BZE02 HITACHI GST G8BC0001N611 Outline Width mm 69 85 69 85 69 85 0 25 dimensions Height mm 9 5 9 5 9 5 0 2 Depth mm 100 100 100 2 0 25 Weight g ...

Page 34: ...73 3 493 Interface transfer rate MB s 100 max Ultra DMA mode 16 6 PIO mode Track density Ktpi 88 8 88 8 113 2 Average seek time ms Read Write 12 12 12 12 14 Motor startup time ms 4 typ 4 3 5 Table 1 2 2 5 inch HDD specifications 5 7 Specifications Items HITACHI GST G8BC00015610 HITACHI GST G8BC0001N810 Outline Width mm 69 85 69 85 0 25 Dimensions Height mm 9 5 9 5 0 2 Depth mm 100 2 100 2 0 25 Wei...

Page 35: ... 0 493 Interface transfer rate MB s 100 MAX Ultra DMA mode Track density Ktpi 78 9 78 9 113 2 Average seek time ms Read Write 12 12 12 12 12 14 Motor startup time ms 4 4 3 5 Table 1 2 2 5 inch HDD specifications 7 7 Specifications Items TOSHIBA HDD2A02BZK01 TOSHIBA HDD2A02BZE01 Outline Width mm 69 85 69 85 Dimensions Height mm 9 5 9 5 Depth mm 100 100 2 Weight g 99 max 99 max Storage size formatte...

Page 36: ...figure 1 6 Specifications are listed in Table 1 3 Figure 1 6 CD ROM drive Table 1 3 CD ROM drive specifications Item TEAC G8CC00005410 ATAPI Burst Mbytes s 33 3 U DMA Transfer mode 2 Access time ms Average Random Access Average Full Stroke Access 110 except in Audio play mode 240 except in Audio play mode Rotation speed rpm typ 5 136 Data Buffer Capacity Kbytes 128 Supported Format CD DA CD ROM Mo...

Page 37: ...om Access 110 Typ 85 Typ Rotation speed rpm 4 594 max 5 136 max Data Buffer Capacity Kbytes 256 Supported Format DVD ROM DVD R Read CD DA CD E G CD MIDI CD TEXT CD ROM CD ROM XA CD I CD I Bridge Photo CD Video CD Multisession CD Photo CD CD EXTRA CD R CD RW CD R Read CD RW Read HITACHI G8CC00015410 Item DVD ROM mode CD ROM mode ATAPI Burst Mbytes s 33 3 U DMA Transfer mode 2 Access time ms Average...

Page 38: ...ransfer mode 2 Access time ms Average Random Access 110 110 Rotation speed rpm 4 670Max 5 100Max Data Buffer Capacity Kbytes 256 Supported Format DVD ROM DVD 5 DVD 9 DVD 10 DVD 18 DVD R Ver 1 0 Ver 2 1 DVD RW Ver 1 0 Ver 1 1 DVD R DVD RW DVD RAM Ver 2 1 CD DA CD E G CD MIDI CD TEXT CD ROM CD ROM XA CD I CD I Bridge Photo CD Video CD Multi session CD Photo CD CD EXTRA CD R CD RW Portfolio CD R CD R...

Page 39: ... at maximum 4 speed The specifications are listed in Table 1 5 Table 1 5 CD RW DVD ROM drive specifications 1 2 Specifications Item MATSUSHITA G8CC001X411 ATAPI Burst Mbytes s 16 6 PIO mode 16 6 DMA mode 33 3 Ultra DMA Mode2 CD ROM 150 typ Random Average access time msec DVD ROM 180 typ Random Data Buffer Capacity 2MB Supported Discs CD CD CD ROM CD R CD RW DVD DVD ROM DVD R DVD RW DVD R DVD RW DV...

Page 40: ... access time msec DVD ROM 110 Data Buffer Capacity Readable Discs CD CD ROM CD R CD RW DVD ROM DVD R DVD RW DVD RAM DVD R DVD RW Recordable Discs CD R RW Applicable Format CD DA CD ROM Mode1 Mode2 CD ROM XA Mode2 Form 1 Form2 Photo CD Single Multi border Enhanced CD CD TEXT DVD ROM DVD R General Authoring Single Multi border DVD RW Single Multi border DVD Video DVD RAM 4 7GB 2 6GB DVD R RW Single ...

Page 41: ...aximum 8 speed It writes CD R RW at maximum 24 speed DVD R R at maximum 8 speed and DVD RW RW at 4 speed The specifications for the DVD R RW drive are described in table 1 6 Table 1 6 DVD R RW drive specifications Item Pioneer G8CC00020410 ATAPI Interface SFF 8090 Ver5 ATA5 MMC3 IDE Data Transfer Mode PIO Mode4 Multi Word DAM Mode2 Ultra DMA Mode2 Average access time ms DVD ROM CD ROM 150 130 Data...

Page 42: ... 8 speed DVD R at maximum 4 speed DVD RW at maximum 2 speed DVD R at maximum 2 4 speed DVD RW at maximum 2 4 speed and DVD RAM at maximum 2 speed The specifications are listed in Table 1 7 Table 1 7 DVD Super Multi drive specifications 1 2 Item MATSUSHITA G8CC0001S410 ATAPI Burst MB sec 33 3 Ultra DMA mode 2 16 6 PIO Mode 4 Multi word DMA mode 2 Average access time ms DVD ROM CD ROM 180 typ 150 ty...

Page 43: ...cifications 2 2 Item MATUSHITA G8CC00021410 ATAPI Burst Mbytes s 33 3 Ultra DMA mode 2 16 6 PIO Mode 4 Multi word DMA mode 2 Average access time ms DVD ROM CD ROM 180 150 Data Buffer Capacity MB 2 Supported Format CD CD DA CD ROM CD ROM XA Photo CD CD Extra CD CD TEXT DVD DVD R DVD RW Ver 1 1 DVD Video DVD R DVD RW DVD RAM 2 6GB 4 7GB ...

Page 44: ...unted 85 US 86 UK keys that consist of character key and control key and in conformity with JIS The keyboard is connected to membrane connector on the system board and controlled by the keyboard controller Figure 1 7 is a view of the keyboard See Appendix E about a layout of the keyboard Figure 1 7 Keyboard ...

Page 45: ... The nVIDIA MEP43L can control both internal and external XGA or SXGA support displays simultaneously Figure 1 8 shows a view of the LCD module and Table 1 8 lists the specifications Figure 1 8 LCD module Table 1 8 LCD module specifications 1 4 Specifications Item 14 1 inch XGA TFT G33C0001P110 Number of Dots 1 024 W x 768 H Dot spacing mm 0 279 H x 0 279 V Display range mm 285 7 H x 214 3 V Table...

Page 46: ...ications Item 14 1 inch XGA TFT G33C00025110 Number of Dots 1 024 W x 768 H Dot spacing mm 0 279 H x 0 279 V Display range mm 228 H x 299 V Table 1 8 LCD module specifications 4 4 Specifications Item 14 1 inch SXGA TFT G33C00022110 Number of Dots 1 400 W x 1 050 H Dot spacing mm 0 204 H x 0 204 V Display range mm 285 6 H x 214 2 V ...

Page 47: ...he FL inverter board supplies a high frequency current to illuminate the LCD module FL Table 1 9 lists the FL inverter board specifications Table 1 9 FL inverter board specifications Item Specifications G71C00011121 G71C00011110 Voltage V DC 5 Input Power W 7 Voltage V 750 Current mA 6 00 Output Power mA 5W 7VA ...

Page 48: ...aptor Faulty power supply Executes forced shutdown if needed Logic Power supply to various circuits Charging current to PWM control IC for battery pack charging 3 Controls the following aspects of the logic system Power supply to gate arrays Power on off 4 Indicates the following DC IN sets LED to orange or green Battery icon sets LED to orange or green Faulty power supply by low battery 5 Interfa...

Page 49: ... SDRAM SPD ICH6 M SATA Bridge PC CARD Cont Mini PCI TPM Express Card FWH AD1981B Super I O EC KBC FIR GPU LCD E3V 3 3 PC CARD Cont PC Card Power Mini PCI Express Card MDC RS232C LAN E3V 3 3 LAN Power LAN2R5 E2V 2 5 LAN Power BT P3V 3 3 Bluetooth S3V 3 3 ICH6 M EC KBC PSC P5V 5 CRT ICH6 M FL inverter LEDs HDD KB PAD Parallel Bluetooth Power SB P3V 3 3 Select Bay ICH S5V 5 ICH6 M ICH S3V 3 3 ICH6 M ...

Page 50: ...ations are listed in Table 1 11 Table 1 11 Battery specifications Battery name Material Output voltage Capacity 8 800 mAh Main battery Lithium Ion 10 8 V 4 700 mAh 2nd battery Lithium Ion 10 8 V 3 600 mAh RTC battery NiMH 2 4 V 16 mAh 1 13 1 Main Battery The removable main battery pack is the computer s main power source when the AC adaptor is not attached The main battery maintains the state of t...

Page 51: ...High capacity battery 8 800 mAh About 9 0 to 21 5 About 4 5 Battery 4 700 mAh About 5 5 to 13 0 About 3 0 2nd battery 3 600 mAh About 4 0 to 9 5 About 3 0 NOTE The time required when the system is powered on is affected by the amount of power the system is consuming Use of the fluorescent lamp and frequent disk access diverts power and lengthens the charge time If any of the following occurs the b...

Page 52: ... to keep the current date time and other setup information in memory while the computer is turned off Table 1 13 lists the charging time and data preservation period of the RTC battery Table 1 13 RTC battery charging data preservation time Status Time Charging Time power on 8 hours Data preservation period full charge 30 days ...

Page 53: ...1 13 Batteries 1 Hardware Overview TECRA M3 Maintenance Manual 960 507 1 39 ...

Page 54: ...Chapter 2 Troubleshooting Procedures ...

Page 55: ...2 Troubleshooting Procedures 2 ii TECRA M3 Maintenance Manual 960 507 ...

Page 56: ...dure 3 Diagnostic Test Program Execution Check 2 27 Procedure 4 Replacement Check 2 28 2 5 USB FDD Troubleshooting 2 29 Procedure 1 USB FDD Head Cleaning Check 2 29 Procedure 2 Diagnostic Test Program Execution Check 2 30 Procedure 3 Connector Check and Replacement Check 2 31 2 6 HDD Troubleshooting 2 32 Procedure 1 Message Check 2 32 Procedure 2 Partition Check 2 33 Procedure 3 Format Check 2 34 ...

Page 57: ...roubleshooting 2 46 Procedure 1 Diagnostic Test Program Execution Check 2 46 Procedure 2 Connector Check and Replacement Check 2 46 2 12 Bluetooth Troubleshooting 2 47 Procedure 1 Diagnostic Test Program Execution Check 2 47 Procedure 2 Connection Check 2 48 Procedure 3 Replacement Check 2 49 2 13 Wireless LAN Troubleshooting 2 50 Procedure 1 Transmitting Receiving Check 2 50 Procedure 2 Antenna C...

Page 58: ...2 Troubleshooting Procedures TECRA M3 Maintenance Manual 960 507 2 v ...

Page 59: ...g flowchart 2 3 Figure 2 2 A set of tool for debug port test 2 19 Tables Table 2 1 Battery icon 2 6 Table 2 2 DC IN icon 2 6 Table 2 3 Error code 2 7 Table 2 4 Result code 2 14 Table 2 5 Debug port LED boot mode status 2 20 Table 2 6 FDD error code and status 2 30 Table 2 7 HDD error code and status 2 35 ...

Page 60: ...2 Troubleshooting Procedures TECRA M3 Maintenance Manual 960 507 2 vii ...

Page 61: ...acement Procedures are given in Chapter 4 Replacement Procedures The following tools are necessary for implementing the troubleshooting procedures The following tools are necessary for implementing the Diagnostics procedures For tools required for executing the Test Program refer to the Chapter3 For tools required for disassembling assembling refer to the Chapter 4 1 A set of tools for debugging p...

Page 62: ...functions Before going through the flowchart steps check the following Ask the user if a password is registered and if it is ask him or her to enter the password Make sure that Toshiba Windows XP is installed on the hard disk Non Toshiba operating systems can cause the computer malfunction Make sure all optional equipment is removed from the computer Make sure the USB FDD and optical drive are emp...

Page 63: ...2 2 Troubleshooting Flowchart 2 Troubleshooting Procedures TECRA M3 Maintenance Manual 960 507 2 3 Figure 2 1 Troubleshooting flowchart 1 2 ...

Page 64: ...2 Troubleshooting Procedures 2 2 Troubleshooting Flowchart 2 4 TECRA M3 Maintenance Manual 960 507 Figure 2 1 Troubleshooting flowchart 2 2 ...

Page 65: ...h pad Troubleshooting Procedures in Section 2 7 5 If an error is detected on the display test perform the Display Troubleshooting Procedures in Section 2 8 6 If an error is detected on the CD ROM DVD ROM test perform the Optical Drive Troubleshooting Procedures in Section 2 9 7 If an error is detected on the modem test perform the Modem Troubleshooting Procedures in Section 2 10 8 If an error is d...

Page 66: ...tatus Battery icon DC IN icon The power supply controller displays the power supply status through the Battery icon and the DC IN icon in the LCD as listed in the tables below To check the power supply status install a battery pack and connect an AC adaptor Table 2 1 Battery icon Battery icon Power supply status Lights orange Battery has been charging and AC adapter is connected Lights green Batte...

Page 67: ... Error code begins with 0x10 Error code ends with 0x1F 2 h 1st battery The 1st Battery is not connected Error code begins with 0x20 Error code ends with 0x2F 3 h 2nd Battery The 2nd Battery is not connected Error code begins with 0x30 Error code ends with 0x3F 4 h S3V output P60 5 h 1R5 C1V output P61 6 h A C3V output P62 7 h PPV output P63 CH0 8 h E5V output P64 CH0 9 h PTV output P65 CH0 A h 1R8...

Page 68: ... 20h Overvoltage is detected Not supported 21h 1st battery charge current is over 7 00A 22h 1st battery discharge current over 0 5A when there is no load 23h 1st battery charge current is over 3 9A when AC adapter is not connected 24h Current sensing IC is not normal 25h 1st battery charge current is over 0 3A 2nd Battery Error code Meaning 30h Overvoltage is detected Not supported 31h Secondary b...

Page 69: ...ts down CV support 55h 1R5 C1V voltage is 1 275V or less when the computer is booting up CV support A C3V output P62 Error code Meaning 60h A C3V voltage is over 3 96V when the computer is powered on off 61h A C3V voltage is 2 81V or less when the computer is powered on 62h A C3V voltage is 2 81V or less when the computer is booting up 63h A C3V voltage is 2 81V or less when the computer is bootin...

Page 70: ... less when the computer is booting up 93h PTV voltage is 0 89V or more when the computer is powered off 94h PTV voltage is 0 89V or less when the computer is suspended 1R8 B1V output P66 CH0 Error code Meaning A0h 1R8 B1V voltage is over 2 40V when the computer is powered on off A1h 1R8 B1V voltage is 1 53V or less when the computer is powered on A2h 1R8 B1V voltage is 1 53V or less when the compu...

Page 71: ...PTV voltage is over 1 26V when the computer is powered on off D1h PTV voltage is 0 89V or less when the computer is powered on D2h PTV voltage is 0 89V or less when the computer is booting up D3h PTV voltage is 0 89V or more when the computer is powered off D4h PTV voltage is 0 89V or less when the computer is suspended 1R8 B1V output P66 CH1 Error code Meaning E0h 1R8 B1V voltage is over 2 40V wh...

Page 72: ...he cables are connected correctly go to the following step Connect a new AC adaptor and or AC power cord if necessary If the error still exists go to Procedure 5 Check 3 In the case of error code 2Xh Make sure the battery pack is correctly installed in the computer If the battery pack is correctly installed go to the following step Replace the battery pack with a new one If the error still exists ...

Page 73: ...tively If these cables are connected correctly go to Check 3 Check 3 Make sure the DC IN jack is firmly connected to the connector CN8800 on the system board If the DC IN jack is not firmly connected go to Procedure 5 If it is connected go to Check 4 Check 4 Use a multimeter to make sure the AC adaptor output voltage is close to 15 V If the output is several percent lower than 15 V go to Check 5 I...

Page 74: ...s output voltage is not normal Check 1 4 The battery is not installed Check 2 5 The battery s output voltage is not normal Check 3 6 The battery s temperature is not normal Check 4 7 A bad battery is installed Check 2 8 Any other problems Check 5 Check 1 Make sure the AC adaptor and AC power cord are firmly plugged into the DC IN socket and the wall outlet If these cables are connected correctly r...

Page 75: ...lowing the steps described in Chapter 4 Replacement Procedures Check the connection between the AC adaptor and system board and connection After checking the connections perform the following Check 1 Check 1 Replace the AC adaptor with a new one If the AC adaptor is still not functioning properly perform Check 2 Check 2 Replace the system board with a new one following the steps described in Chapt...

Page 76: ...scribes how to determine if the system board and CPU are defective or not functioning properly Start with Procedure 1 and continue with the other procedures as instructed The procedures described in this section are Procedure 1 Message Check Procedure 2 Debug Port Check Procedure 3 Diagnostic Test Program Execution Check Procedure 4 Replacement Check ...

Page 77: ...ructs These errors occur when the system configuration preserved in the RTC memory CMOS type memory is not the same as the actual configuration or when the data is lost If you press F1 as the message instructs returns all system settings to their default values Then the system reboots If error message b appears often when the power is turned on replace the RTC battery If any other error message di...

Page 78: ...ars go to the HDD Troubleshooting Procedures in Section 2 6 If the error message 21 appears go to the Optical Drive Troubleshooting Procedures in Section 2 9 1 PIT ERROR 2 MEMORY REFRESH ERROR 3 TIMER CH 2 OUT ERROR 4 CMOS CHECKSUM ERROR 5 CMOS BAD BATTERY ERROR 6 FIRST 64KB MEMORY ERROR 7 FIRST 64KB MEMORY PARITY ERROR 8 VRAM ERROR 9 SYSTEM MEMORY ERROR 10 SYSTEM MEMORY PARITY ERROR 11 EXTENDED M...

Page 79: ... of the system board For disassembling to connect the test cable refer to Chapter 4 2 Connect the debug port test cable and RS 232C cross cable to the test board 3 Connect the RS 232C cross cable to the PC that displays the test results 4 Boot the computer in MS DOS mode 5 Execute GETDPORT COM in the text menu in CPU REAL mode Insert the FD for starting D port into USB FDD and input FD starting dr...

Page 80: ...ccurred B3H Start initializing the SC HLT when processing the SC can not be continued by the HW failure B4H transmission of KB enable command B2h Executing initialization of KBC sequence Key check at Boot Block B5h Enabling CPU cache BIOS signature check B6h BIOS rewrite request check Checksum error except boot block When key rewriting is requested go to BIOS rewrite process Transition of the proc...

Page 81: ...second for thirty seconds Key input Key input is skipped when the BIOS is damaged Sound beep FDC reset Setting of parameter for 2HD 1 44MB transmission rate Reading first sector Reading CHGBIOS EXE When using 2HD 1 44MB go to Search of entry for CHGBIOSA EXE B9h Setting of parameter for 2DD 720KB transmission rate Search of CHGBIOSA EXE from route directory Calculation of directory start head sect...

Page 82: ...MOS Not resume when a CMOS error occurred Resume branch at Cold Boot Not resume when resume status code is not set SM RAM checksum check Resume error 0F4H Check of memory configuration change RAM area checksum check in system BIOS Resume error 0FAH PnP RAM checksum check Resume error 0F8H Resume error check PIT test and initialization HLT when refresh signal is not changed Initialization of PIT CH...

Page 83: ... PIT CH1 Check whether a refresh signal is working properly when refresh interval is set to 30ms HLT when the time is out Test of PIT CH2 Check whether the speaker gate is working properly Measuring of CPU clock Enabling SMI except for auto off function Check of parameter block A Control of input voltage over rating Control of battery discharge current Control of AC adapter over current rating Div...

Page 84: ...tion of multi box status Start of HC initialization sequence and device recognition Initialization of a device that needs initialization before PCI bus initialization Control of interval LAN enable disable PIC initialization PIC test 07h Password initialization PCI Bus initialization Initialization of LAN information 08h Check of Wakeup factor Running a task waiting for the end of INIT PCI CMOS da...

Page 85: ...ation Update of system BIOS model name EDID of the LCD Setting of DRAM window from memory size 0Fh System initialization SMI Permission of Dock Port Multi box 11h Display initialization 12h Display initialization VGA chip Waiting for the end of initialization initialization of VGA BIOS 13h LOGO display 14h System memory check Conventional memory check Boot 15h Extension memory check Check of excep...

Page 86: ...r of DMI and SM BIOS structure table Copying an ACPI table to the top of an expansion memory Waiting for the end of writing PSC version on BIOS Waiting for the end of clock generator setting and check Stop at LED 20H when an error occurred Waiting for the end of serial port initialization Canceling NMI Mask Examining the checksum of TIT Clearance of IRT running flag for runtime Updating checksum f...

Page 87: ... Menu Refer to Chapter 3 Tests and Diagnostics for more information on how to perform these tests 1 System test 2 Memory test 3 Keyboard test 4 Display test 5 Floppy Disk test 6 Async test 7 Hard Disk test 8 Real Timer test 9 NDP test 10 Expansion test 11 CD ROM DVD ROM test 12 Wireless LAN test 13 Sound test 14 LAN Modem Bluetooth IEEE1394 test If an error is detected during these tests go to Pro...

Page 88: ...ing the steps described in Chapter 4 Replacement Procedures and perform Check 1 Check 1 Visually check for the following a Cracked or broken connector housing b Damaged connector pins If their connectors are in good condition but there is still a problem go to Check 2 Check 2 The system board may be damaged Replace the system board with a new one following the steps described in Chapter 4 Replacem...

Page 89: ...ad Cleaning Check Procedure 2 Diagnostic Test Program Execution Check Procedure 3 Connector Check and Replacement Check Procedure 1 USB FDD Head Cleaning Check USB FDD head cleaning operation details are given in Chapter 3 Tests and Diagnostics Insert the Diagnostics Disk in the computer s floppy disk drive turn on the computer and run the test Clean the USB FDD heads using the cleaning kit If the...

Page 90: ...and that the write protect tab is disabled If any other errors occur while executing the FDD diagnostics test go to Check 1 Table 2 6 FDD error code and status Code Status 01h Bad command error 02h Address mark not found 03h Write protected 04h Record not found 06h Media removed 08h DMA overrun error 09h DMA boundary error 10h CRC error 20h FDC error 40h Seek error 60h Not drive error 80h Time out...

Page 91: ...rd If any of the connections are loose reconnect firmly and repeat Procedure 2 If any of the connections is damaged or there is still an error go to Check 2 Check 2 The USB FDD or USB FDD cable may be defective or damaged Replace it with a new one If the USB FDD is still not functioning properly perform Check 3 Check 3 The SN board or SN cable may be defective or damaged Replace it with a new one ...

Page 92: ...When the computer s HDD does not function properly some of the following error messages may appear on the display Start with Check 1 below and perform the other checks as instructed Check 1 If any of the following messages appear go to Procedure 5 If the following messages do not appear perform Check 2 HDC ERROR After 5 seconds this message will disappear or IDE 0 ERROR After 5 seconds this messag...

Page 93: ...drive C is listed as active in the FDISK menu go to Check 4 If drive C is not listed as active return to the FDISK menu and choose the option to set the active partition for drive C Restart the computer and then go to Procedure 3 Check 4 Remove the FD and restart the computer If the problem still exists go to Procedure 3 Check 5 Using the SYS command on the Toshiba MS DOS system disk install syste...

Page 94: ...pears on the display the HDD is formatted Format complete If an error message appears on the display refer to the Toshiba MS DOS Manual for more information and perform Check 2 Check 2 Using the Diagnostics Disk format the HDD with a low level format option Refer to Chapter 3 Tests and Diagnostics for more information about the diagnostic program If the following message appears on the display the...

Page 95: ...w one following the instructions in Chapter 4 Replacement Procedures The error codes and statuses are listed in Table 2 7 If an error code is not generated or the problem still exists go to Procedure 5 Table 2 7 HDD error code and status Code Status 01h Bad command error 02h Address mark not found 04h Record not found 05h HDC not reset 07h Drive not initialized 08h Overrun error DRQ ON 09h DMA bou...

Page 96: ...perform the following checks Check 1 Make sure the HDD is firmly connected to CN1800 on the system board If any of the connections are loose reconnect firmly and repeat Procedure 1 If there is still an error go to Check 2 Check 2 The HDD may be damaged Replace it with a new one following the instructions in Chapter 4 Replacement Procedures If the problem still exists perform Check 3 Check 3 The Sy...

Page 97: ...rt with Procedure 1 and continue with the other procedures as instructed Procedure 1 Diagnostic Test Program Execution Check Procedure 2 Connector and Replacement Check Procedure 1 Diagnostic Test Program Execution Check Execute the Keyboard Test in the Diagnostic Program Refer to Chapter 3 Tests and Diagnostics for more information on how to perform the test program If an error occurs go to Proce...

Page 98: ...k 3 3 If the power switch InTouch button or Presentation buttonmalfunctions start with Check 5 Check 1 Make sure the keyboard cable is securely connected to CN3200 on the system board If the connection is loose reconnect firmly and repeat Procedure 2 If there is still an error go to Check 2 Check 2 The keyboard or its cable may be damaged Replace it with a new one following the instructions in Cha...

Page 99: ...itch cable is firmly connected to the connector CN9600 on the system board and to connector PJ9610 on the sensor switch board If the connection is loose reconnect firmly and repeat Procedure 1 If there is still an error go to Check 6 Check 6 The sensor switch board may be damaged Replace it with a new one following the instructions in Chapter 4 Replacement Procedures If there is still an error go ...

Page 100: ...rocedure 3 If there is any problem on the external monitor the system board may be defective Go to Procedure 2 Procedure 2 Diagnostic Test Program Execution Check The Display Test program is stored on the computer s Diagnostics disk This program checks the display controller on the system board Insert the Diagnostics disk in the computer s floppy disk drive turn on the computer and run the test Re...

Page 101: ...ions do not operate properly perform Check 2 4 If the FL remains lit when the display is closed perform Check 4 Check 1 Replace the FL with a new one following the instructions in Chapter 4 Replacement Procedures and test the display again If the problem still exists perform Check2 Check 2 Replace the LCD module with a new one following the instructions in Chapter 4 Replacement Procedures and test...

Page 102: ...with the other procedures as required Procedure 1 Diagnostic Test Program Execution Check Procedure 2 Connector Check and Replacement Check Procedure 1 Diagnostic Test Program Execution Check The CD ROM DVD ROM test program is stored in the Diagnostics Disk For the test prepare test Media Then insert the Diagnostics Disk in the computer s floppy disk drive turn on the computer and run the test Ref...

Page 103: ...d Disassemble the computer following the steps described in Chapter 4 Replacement Procedures and perform the following checks Check 1 Make sure the drive to test is firmly connected to CN1801 on the system board If the connection is loose reconnect firmly and repeat Procedure 1 If there is still an error go to Check 2 Check 2 The drive may be defective or damaged Replace the drive with a new one I...

Page 104: ...he other procedures as required Procedure 1 Diagnostic Test Program Execution Check Procedure 2 Connector Check and Replacement Check Procedure 1 Diagnostic Test Program Execution Check Insert the LAN Modem Bluetooth IEEEE1394 test program in the USB floppy disk drive turn on the computer and run the test Refer to Chapter 3 Tests and Diagnostics for more information about the diagnostics test proc...

Page 105: ...d the MDC cable is connected to CN3001 on the system board and the connector of the MDC If a connector is disconnected connect it firmly and repeat Procedure 1 If the modem is still not functioning properly perform Check 2 Check 2 The MDC may be defective or damaged Replace it with a new one following the steps in Chapter 4 Replacement Procedures If the modem is still not functioning properly perf...

Page 106: ...or is detected by the test go to Procedure 2 Procedure 2 Connector Check and Replacement Check The RJ 45 jack with LAN cable is connected to the system board If the LAN malfunctions the system board might be damaged Disassemble the computer following the steps described in Chapter 4 Replacement Procedures and perform the following check Check 1 Make sure the RJ 45 jack is firmly connected to CN410...

Page 107: ...ram Execution Check Make sure the wireless switch on the left side of the computer is turned On If it is not slide the switch toward the back of the computer to turn it on Check 1 Execute Bluetooth test program Perform the test following the instructions described in Chapter 3 Bluetooth Test Program You will need a second computer that can communicate by the Bluetooth If the computer passes the te...

Page 108: ...onnect it firmly and perform Procedure 1 If the Bluetooth module is still not functioning properly perform Check 2 Check 2 Make sure the Bluetooth antenna cable brown is firmly connected to the Bluetooth module If the Bluetooth antenna cable is disconnected connect it firmly and perform Procedure 1 If the Bluetooth function is still not functioning properly perform Check 3 Check 3 Make sure the so...

Page 109: ...owing the steps in Chapter 4 Replacement Procedures If the Bluetooth is still not functioning properly perform Check 2 Check 2 The sound board may be defective or damaged Replace the sound board with a new one following the steps in Chapter 4 Replacement Procedures If the Bluetooth is still not functioning properly perform Check 3 Check 3 The Bluetooth antenna may be defective or damaged Replace t...

Page 110: ...eplacement Check Procedure 1 Transmitting Receiving Check Make sure the wireless switch on the left side of the computer is turned On If it is not slide the switch toward the back of the computer to turn it on Refer to Chapter 3 Tests and Diagnostics for more information on how to perform the test program Check 1 Execute test program for the wireless LAN function to check the transmitting receivin...

Page 111: ...wing checks Check 1 Make sure the wireless LAN board is firmly connected to CN2200 on the system board If the connector is disconnected connect it firmly and perform Procedure 1 If the wireless LAN board is still not functioning properly perform Check 2 Check 2 Make sure the wireless LAN antenna cables black and white are firmly connected to the wireless LAN board If the wireless LAN antenna cable...

Page 112: ...e following checks Check 1 The wireless LAN board may be defective or damaged Replace the board with a new one following the steps in Chapter 4 Replacement Procedures If the problem still exists perform Check 2 Check 2 The wireless LAN antenna may be defective or damaged Replace the antenna with a new one following the steps in Chapter 4 Replacement Procedures If the problem still exists perform C...

Page 113: ...ps below starting with Procedure 1 and continuing with the other procedures as required Procedure 1 Diagnostic Test Program Execution Check Procedure 2 Connecor Check Procedure 3 Replacement Check Procedure 1 Diagnostic Test Program Execution Check Insert the Sound test program in the USB floppy disk drive turn on the computer and run the test Refer to Chapter 3 Tests and Diagnostics for details I...

Page 114: ... If the headphone does not work properly the headphone cable may be disconnected Make sure the headphone cable is firmly connected to J6000 on the sound board If the sound function still does not work properly go to Check 4 Check 3 If the microphones do not work properly the internal microphone cable or external microphone cable may be disconnected When the internal microphone malfunctions make su...

Page 115: ...e does not sound properly the headphone jack may be defective or damaged Replace it with a new one If the sound function still does not work properly go to Check 4 Check 3 If the microphones do not work properly the microphone cable may be defective or damaged Replace it with a new one If the microphone still does not work properly go to Check 4 Check 4 The sound board may be defective or damaged ...

Page 116: ...tomatically the SD card and the data in the SD card can be read If the card is not recognized or data are not red go to Procedure 2 Procedure 2 Connector Check and Replacement Check The SD card is connected to IS2101 on the System Board Check 1 The SD card and the System Board may be disconnected Make sure the SD card is firmly inserted to IS2101 on the System Board If not insert it firmly If the ...

Page 117: ...wing device is recognized on the Device Manager window Marvell Yukon 88E8053E PCI E Gigabit Ethernet Controller 2 2 is displayed in the PC with a built in LAN of Gigabit because the controller is the same one 2 is not displayed in the PC with a built in LAN of 10 100 Megabit 4 After making sure take a Safety Remove procedure and pull out the Gigabit Ether ExpressCard 2 USB2 0 5in1 ExpressCard 1 In...

Page 118: ...2 Troubleshooting Procedures 2 16 PCI ExpressCard Slot Troubleshooting 2 58 TECRA M3 Maintenance Manual 960 507 ...

Page 119: ...Chapter 3 Tests and Diagnostics ...

Page 120: ...3 Tests and Diagnostics 3 ii TECRA M3 Maintenance Manual 960 507 3 ...

Page 121: ...un test program 3 7 3 3 Setting of the hardware configuration 3 8 3 4 Heatrun Test 3 11 3 5 Subtest Names 3 12 3 6 System Test 3 14 3 7 Memory Test 3 16 3 8 Keyboard Test 3 17 3 9 Display Test 3 18 3 10 Floppy Disk Test 3 21 3 11 Printer Test 3 23 3 12 Async Test 3 25 3 13 Hard Disk Test 3 26 3 14 Real Timer Test 3 29 3 15 NDP Test 3 31 3 16 Expansion Test 3 32 3 17 CD ROM DVD ROM Test 3 34 3 18 E...

Page 122: ... 3 25 1 Function Description 3 55 3 25 2 Operations 3 56 3 26 Wireless LAN Test Program Intel made Calexico2 a g 3 57 3 27 Wireless LAN Test Program Intel made Calexico2 b g 3 62 3 28 Wireless LAN Test Program Askey made Atheros 3 66 3 29 LAN Modem Bluetooth IEEE1394 Test Program 3 70 3 29 1 LAN test 3 70 3 29 2 Modem test 3 73 3 29 3 Bluetooth test 3 74 3 29 4 IEEE1394 test 3 83 3 30 Sound Test p...

Page 123: ...12 Table 3 2 Error codes and error status names 3 35 Table 3 3 Hard disk controller status register contents 3 38 Table 3 4 Error register contents 3 39 Table 3 5 Error message 3 76 Table 3 6 Error code for Bluetooth test BD_ADDR 3 76 Table 3 7 Error code for Bluetooth test BD_ADDR of the DUT 3 81 ...

Page 124: ...3 Tests and Diagnostics 3 vi TECRA M3 Maintenance Manual 960 507 ...

Page 125: ...current information of the computer It is also included in one of Diagnostic Disks The heatrun test is automatic test program which executes the some tests successively Note Before starting the diagnostics be sure to follow these steps 1 Check all cables are connected firmly 2 Exit any application and close Windows 3 Check if All Devices is selected in the Device Config in SETUP menu 3 1 1 Diagnos...

Page 126: ...A USB test module USB test A USB cable USB test An external CRT monitor Expansion test A CD test media TOSHIBA CD ROM TEST DISK or ABEX TEST CD ROM Sound test A DVD test media DVD ROM TEST DISK TSD 1 Sound test A music CD Sound test A store bought CD RW media CD ROM DVD ROM test A microphone Sound test Headphones Sound test A cleaning kit to clean the floppy disk drive heads Head Cleaning An exclu...

Page 127: ... of the following programs Initial configuration Region write System configuration display E2PROM test MAC GUID DMI You will need the following equipment to perform some ofthe programs The Diagnostics Disk Main T D 3 1 3 Heatrun test program The heatrun test starts automatically after the selection You will need the following equipment to perform this program The Diagnostics Disk Main T D ...

Page 128: ...oice 1 To start the Diagnostics menu T D press 1 and Enter To start the H W initial information setting tool press 2 and Enter To start the Heatrun test press 3 and Enter Note After replacing the system board or CPU it is necessary to execute the subtest 01 Initial configuration in 3 3 Setting of the hardware configuration 3 2 1 Diagnostics menu T D To execute this program select 1 Repair Main T D...

Page 129: ...XXXXX DIAGNOSTICS version X XX c copyright TOSHIBA Corp 20XX DIAGNOSTIC TEST MENU 1 SYSTEM TEST 2 MEMORY TEST 3 KEYBOARD TEST 4 DISPLAY TEST 5 FLOPPY DISK TEST 6 PRINTER TEST It is not supported 7 ASYNC TEST 8 HARD DISK TEST 9 REAL TIMER TEST 10 NDP TEST 11 EXPANSION TEST 12 CD ROM DVD ROM TEST 88 ERROR RETRY COUNT SET FDD HDD 99 EXIT TO DIAGNOSTICS MENU Functions 1 through 12 are the Diagnostic T...

Page 130: ... Exit to DIAGNOSTIC TEST MENU Note The menu displayed by your computer may be slightly different from the one shown above Select the desired subtest number from the subtest menu and press Enter The following message will appear TEST LOOP YES or NO ERROR STOP YES or NO Use the right and left arrow keys to move the cursor to the desired option Selecting YES of TEST LOOP increases the pass counter by...

Page 131: ...nd When an error occurred the error status is displayed and one error is added to the error counter Table 3 1 in section 3 5 describes the function of each test on the subtest Table 3 2 in section 3 18 describes the error codes and error status names for each error Details of tests in DIAGNOSTIC TEST MENU are described on and after section 3 6 As for other service programs refer to section 3 20 to...

Page 132: ...3 2 Executing the Diagnostic Test 3 8 TECRA M3 Maintenance Manual 960 507 After selecting this test the heatrun test starts executing the same subtest as 3 23 RUNNING TEST For more details on this test refer to the section 3 4 ...

Page 133: ... the CPU set table Setting of the micro code Setting of the EHSS Inputting and writing of DMI information When the DMI information is displayed the following messages appear in order Input each information If you do not replace the PCB the DMI information should not be changed 1 Enter Model Name is displayed Input the computer s model name and press Enter e g DynaBook 2 Enter Version Number is dis...

Page 134: ...machine When the region code is already written test ends without setting The following message appears in the display after setting the region code Press any key to return to the H W initial information setting tool menu It completed Press any key to continue Subtest 03 DMI information save This is one of tools to copy the DMI information to a new PCB after replacing This subtest saves all the DM...

Page 135: ...test displays the information of the system configuration When the following message appears confirm the contents and press Enter Press Enter key For more details on the system configuration information refer to 3 25 System configuration Subtest 09 E2PROM test MAC GUID DMI It checks whether the MAC address GUID of IEEE1394 and DMI information are written ...

Page 136: ...Test are executed successively For more details on the procedure and test content refer to Running Test When the heatrun test ends following message appears in the display HEATRUN TEST END Press any key to continue Press any key and return to the startup menu Note The test result Errorlog txt is stored in the floppy disk The result is displayed in the same format as Log Utilities For more details ...

Page 137: ...OFF Geyserville Quick charge DMI read 2 MEMORY 01 02 03 04 05 Conventional memory Protected Mode Protected Mode cache off Cache memory on off Stress 3 KEYBOARD 01 Pressed key code display 4 DISPLAY 01 02 03 04 05 06 07 VRAM read write for VGA Gradation for VGA Gradation for LCD Gradation Mode test for VGA All dot on off for LCD H pattern display LCD Brightness 5 FLOPPY DISK 01 02 03 04 05 Sequenti...

Page 138: ...eceive Wraparound board 8 HARD DISK 01 02 03 04 05 06 07 08 09 Sequential read Address uniqueness Random address data Cross talk peak shift Partial Read Write specified address Read specified address Sequential write W R C specified address 9 REAL TIMER 01 02 03 Real time Backup memory Real time carry 10 NDP 01 NDP 11 EXPANSION 01 03 PCMCIA wraparound Not supported RGB monitor ID 12 CD ROM DVD ROM...

Page 139: ...lowing message will appear Test Fan Revolution 0000RPM Start Press Enter key Press Enter The following message will appear Test Fan Revolution Low speed Start Make sure the fan rotates at low speed and the message of fan revolution for it changes Then press Enter The following message will appear Test Fan Revolution High speed Start Make sure the fan rotates at high speed and the message of fan re...

Page 140: ...lays the information in the Flash ROM in the following format DMI Data Display Ver X XX Model Name XXXXXXXXXXX Version Number XXXXXXXXXXXX Serial Number XXXXXXXX Model Number XXXXXX XXXXX UUID Number XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX Press Enter to EXIT To exit this subtest and return to the SYSTEM test menu press Enter ...

Page 141: ... subtest writes constant data and address data from 1MB to maximum MB and reads the new data and compares the result with the original data Subtest 03 Protected Mode cache off This subtest executes the same way as the subtest 02 with the cache off Subtest 04 Cache memory on off To test the cache memory a pass through write read comparison of 5Ah data is run repeatedly to the test area 7000 Program...

Page 142: ...Pressed key code display When a key is pressed the scan code character code and key top name are displayed on the screen in the format shown below The Ins Lock Caps Lock Num Lock Scroll Lock Alt Ctrl Left Shift and Right Shift keys are displayed in reverse screen mode when pressed The scan codes character codes and key top names are shown in Appendix D KEYBOARD TEST IN PROGRESS 302000 Scan code Ch...

Page 143: ...s read and compared to the original data Subtest 02 Gradation for VGA This subtest displays four colors red green blue and white from left to right across the screen from black to maximum brightness The display below appears on the screen when this subtest is executed To exit this subtest and return to the DISPLAY TEST menu press Enter Subtest 03 Gradation for LCD This subtest displays bands of gr...

Page 144: ...114 800 600 64K Mode 115 800 600 16M Mode 117 1024 768 64K Mode 118 1024 768 16M The display below appears on the screen when this subtest is executed Display example Mode 12 To exit this subtest and return to the DISPLAY TEST menu press Enter after displaying the Mode 118 Subtest 05 All dot on off for LCD This subtest displays an all white screen then an all black screen The display changes autom...

Page 145: ...HHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH To exit this subtest and re...

Page 146: ... screen 1 The following message will appear Select the media mode and start track to be tested and press Enter Test start track Enter 0 dd 00 79 2 The Floppy Disk test contains five subtests that test the FDD The floppy disk test menu will appear after you select FDD test parameters FLOPPY DISK XXXXXXX XXX DIAGNOSTIC TEST VX XX Ctrl Break test end Ctrl C key stop SUB TEST XX PASS COUNT XXXXX ERROR...

Page 147: ...y Track No Head No Subtest 01 Sequential read This subtest performs a Cyclic Redundancy Check CRC that continuously reads all the tracks track 0 to 39 0 to 79 on a floppy disk Subtest 02 Sequential read write This subtest continuously writes data pattern B5ADADh to all the tracks track 0 to 39 0 to 79 on a floppy disk The data is then read and compared to the original data Subtest 03 Random addres...

Page 148: ...ust be connected The following message will appear after selecting the subtest 01 to 03 of the printer test channel 1 XXXXh channel 2 XXXXh channel 3 XXXXh Select the channel number 1 3 The printer I O port address is specified by the XXXXh number The computer supports three printer channels Select the printer channel number and press Enter to execute the selected subtest Subtest 01 Ripple pattern...

Page 149: ...zed print Double strike print All characters print This subtest prints the various print types shown below Subtest 03 Wraparound Note To execute this subtest a printer wraparound connector must be connected to the computer s printer port This subtest checks the output and bi directional modes of the data control and status lines through the parallel port wraparound connector 34M741986G01 Both outp...

Page 150: ... point send Note To execute subtests 01 and 02 each computer must have access to the other computer s infrared port This subtest sends 20h through 7Eh data to the receive side then receives the sent data and compares it to the original data through the FIR SIR port Subtest 02 FIR SIR Point to point receive This subtest is used with subtest 01 described above This subtest receives the data from the...

Page 151: ...ck up disks as described below Check to see if the Microsoft Create System Disks Tools MSCSD EXE still exists in the System Tools Folder This tool can be used only once If it exists use it to back up the pre installed software then use the Backup utility in the System Tools folder to back up the entire disk including the user s files Refer to the operating system instructions 1 The following messa...

Page 152: ...st digit of the STATUS indicates the drive being tested and the last two digits indicate the error status code as explained in the table 3 2 of the section 3 18 Subtest 01 Sequential read This subtest is a sequential reading of all the tracks on the HDD starting at track 0 When all the tracks on the HDD have been read the test starts at the maximum track and reads the tracks on the HDD sequentiall...

Page 153: ...6DB 6 cylinder D24974 7 cylinder Subtest 05 Partial Read This subtest reads 1GB data which is in minimum middle and maximum address of the HDD area Subtest 06 Write specified address This subtest writes specified data to a specified cylinder and head on the HDD Subtest 07 Read specified address This subtest reads data which has been written to a specified cylinder and head on the HDD Subtest 08 Se...

Page 154: ...urrent time XX XX XX Enter new date PRESS ENTER KEY TO EXIT TEST 2 If the current date is not correct input the correct date at the Enter new date prompt and press Enter 3 The following messages will appear Current date XX XX XXXX Current time XX XX XX Enter new time PRESS ENTER KEY TO EXIT TEST 4 If the current time is not correct input the correct time in 24 hour format To enter press Shift The ...

Page 155: ...3 Tests and Diagnostics 3 14 Real Timer Test 3 30 TECRA M3 Maintenance Manual 960 507 Then the subtest reads and compares this data with the original data ...

Page 156: ...nd time are erased This subtest checks the real time clock increments making sure the date and time are displayed in the following format Current date 12 31 1999 Current time 23 59 58 The real time increments are automatically executed and the following is displayed Current date 01 01 2000 Current time 00 00 00 PRESS Enter KEY TO EXIT TEST To exit the test press Enter ...

Page 157: ...e Manual 960 507 3 15 NDP Test To execute the NDP test select 10 from the DIAGNOSTICS TEST MENU press Enter and follow the directions on the screen Subtest 01 NDP This test checks the following functions of NDP Control word Status word Bus Addition Multiplication ...

Page 158: ...tor is required This subtest checks the following signal line of the PC card slot Address line REG CE 1 CE 2 line Data line Speaker line Wait line BSY BVD1 line This subtest is executed in the following order Sub Address Good Bad Contents 01 00001 00001 nn nn xx xx Address line REG CE 1 CE 2 nn A0 90 80 00 02 00002 ww rr Data line ww write data rr read data 03 00003 Speaker line 04 00004 40 80 xx ...

Page 159: ... with monitor ID function is required Connect the external monitor to the PC for the test of ID acquisition The judgment of acquisition is based on the panel data In simultaneous display mode or internal display mode in which the panel data is acquired this subtest will fail Therefore make sure only the external display is selected when executing this subtest ...

Page 160: ...TEST CD ROM TCDR 702 and DVD ROM TEST DISK TSD 1 For the subtest 04 use a CD RW on the market Subtest 01 Sequential read This subtest is a sequential reading of one block units 2K bytes of all the logical addresses Subtest 02 Read specified address This subtest reads one block data from a specified address Subtest 03 Random address data This subtest reads one block data and multi block data from r...

Page 161: ...ROM SENSING ERROR 1st Batt ROM SENSING ERROR 2nd Batt ROM THORMISTOR ERROR 1 ROM THORMISTOR ERROR 2 ROM THORMISTOR ERROR 3 Memory 01 02 DD RAM PARITY ERROR RAM PROTECTED MODE NO CHANGE RAM CACHE MEMORY ERROR Keyboard FE FD F0 F1 F2 F3 F4 F5 F6 F7 F8 F9 FA EF ED USB GET DESCR ERROR FIRST USB SET ADDRESS ERROR HUB GET DESCR ERROR Top 8B HUB GET DESCR ERROR Whole HUB SET CONFIGURATION ERROR HUB GET D...

Page 162: ...ME OUT PRT FAULT PRT SELECT LINE PRT OUT OF PAPER PRT POWER OFF PRT BUSY LINE ASYNC 01 02 04 08 10 20 40 80 88 05 06 RS232C DTR ON TIME OUT RS232C CTS ON TIME OUT RS232C RX READY TIME OUT RS232C TX FULL TIME OUT RS232C PARITY ERROR RS232C FRAMING ERROR RS232C OVERRUN ERROR RS232C LINE STATUS ERROR RS232C MODEM STATUS ERROR SIR TIME OUT ERROR FIR TIME OUT ERROR HDD 05 07 09 0B BB 08 01 02 04 10 20 ...

Page 163: ...R NDP CONTROL WORD ERROR NDP STATUS WORD ERROR NDP BUS ERROR NDP ADDITION ERROR NDP MULTIPLAY ERROR EXPANSION C1 C3 C4 C5 C6 C7 C8 CB CC CE CF ADDRESS LINE ERROR CE 1 LINE ERROR CE 2 LINE ERROR DATA LINE ERROR WAIT LINE ERROR BSY LINE ERROR BVD1 LINE ERROR ZV Port ERROR NO PCMCIA CARD TYPE ERROR ZV_CONT ERROR CD ROM DVD ROM 01 02 03 04 05 06 09 11 20 40 80 90 B0 BAD COMMAND ILLEGAL LENGTH UNIT ATT...

Page 164: ...s the HDC error register The contents of the HDC status register and error register are listed in Tables 3 3 and 3 4 Table 3 3 Hard disk controller status register contents Bit Name Description 7 BSY Busy 0 HDC is ready 1 HDC is busy 6 DRY Drive ready 0 Hard disk drive is not ready to accept any command 1 Hard disk drive is ready 5 DWF Drive write fault 0 DWF error is not detected 1 Write fault co...

Page 165: ... UNC Uncorrectable 0 There is no uncorrectable data error 1 Uncorrectable data error has been detected 5 Not used 4 IDN Identification 0 Not used 1 There is no ID field in the requested sector 3 Not used 2 ABT Abort 0 Not used 1 Illegal command error or command abort 1 TK0 Track 0 0 The hard disk found track 0 during a recalibrate command 1 The hard disk could not find track 0 during a recalibrate...

Page 166: ...ns Select test 2 from the DIAGNOSTIC MENU and press Enter The following menu appears in the display ONLY ONE TEST Menu XXXXXXXXX 1 Pressed Key Display 2 Touch Pad 3 GP Button 4 Kill Switch 5 USB 6 Docker Dock Undock 7 LED 8 PC Card Device Lock 9 Common Test Press test number 1 9 Select the subtest number you want to test and press Enter To return to the DIAGNOSTIC TEST menu select 9 and press Ente...

Page 167: ...you execute this subtest the keyboard layout is drawn on the display as shown below When any key is pressed the corresponding key on the screen changes to the key character that was pressed Holding a key down enables the auto repeat function that causes the key s display character to blink Press Del Enter to end the test ...

Page 168: ...the response from the touch pad and touch pad switch When moving your finger on the touch pad towards the upper left the POINTING display changes according to the following illustration If a touch pad switch is pressed the BUTTONS displays appear on the right side one by one The parameters appear above the BUTTONS 1 or 2 corresponding to the pressed touch pad switch highlights To end this subtest ...

Page 169: ...n If the test ends successfully the display returns to the KEYBOARD TEST menu Subtest 04 Kill Switch This subtest checks if the Wireless communication switch works properly If the test is started with the switch ON following message appears in the display Kill switch is set to a start position OFF Slide the switch to OFF position Then following message appears in the display KILL SWITCH ON Slide t...

Page 170: ...rs in the display if the test ends without fail NG message appears in the display if an error is found during the test Confirm the connection of cable and then execute the test again Press 9 and Enter to return to ONLY ONE TEST menu Subtest 06 Docker Dock Undock This subtest is executed with Common Dock 3 installed Press Enter while pushing the eject button of the Common Dock 3 after the following...

Page 171: ...er and following message appears in the display Check PowerSW LED Green Check if the Power Switch LED lights in the following order Green Orange Blue OFF Press any key and following message appears in the display Check DC IN Power Main Battery LED Green Orange Check if the each LED lights in the same color shown in the display Message switches Green Orange Press Enter and return to the ONLY ONE TE...

Page 172: ...3 20 ONLY ONE TEST 3 Tests and Diagnostics TECRA M3 Maintenance Manual 960 507 3 47 PC Card Not Inserted Press any key to continue Press Enter and return to the ONLY ONE TEST menu ...

Page 173: ...s program 3 21 2 Operations 1 Selecting test 4 from the DIAGNOSTIC MENU and pressing Enter displays the following messages DIAGNOSTICS FLOPPY DISK HEAD CLEANING VX XX Mount cleaning disk s on drive s Press any key when ready 2 Remove the Diagnostics Disk from the FDD then insert the cleaning disk and press Enter 3 When the cleaning start message appears the FDD head cleaning has begun 4 The displa...

Page 174: ... RAM This function can store data on a floppy disk or output the data to a printer or the display The error information is displayed in the following order 1 Error count CNT 2 Test name Subtest number TS No 3 Pass count PASS 4 Error status STS 5 FDD HDD or memory address ADDR 6 Write data WD 7 Read data RD 8 HDC status HSTS 9 Error status name ERROR STATUS NAME If the power switch is turned off th...

Page 175: ...isplayed on the screen can be manipulated by the following number keys The 1 key scrolls the display to the next page The 2 key scrolls the display to the previous page The 3 key returns to the Diagnostic Menu The 4 key erases all error log information in RAM The 5 key outputs the error log information to a printer The 6 key reads the log information from a floppy disk The 7 key writes the log inf...

Page 176: ... disk drives connected to the computer for the FDD test 3 23 2 Operations 1 Select 6 from the DIAGNOSTIC MENU and press Enter the following messages for selectable tests will appear in the display in order FDD write read test Y N Printer wrap around test Y N Serial wrap around test Y N CD ROM DVD ROM test Y N 2 To execute the test press Y and Enter To cancel the test press N and Enter If you selec...

Page 177: ...hiba MS DOS FORMAT command This program can format a floppy disk in the following formats a 2DD Double sided double density double track 96 135 TPI MFM mode 512 bytes 9 sectors track b 2HD Double sided high density double track 96 135 TPI MFM mode 512 bytes 18 sectors track 2 COPY This program copies data from a source floppy disk to a target floppy disk 3 DUMP This program displays the contents o...

Page 178: ...age Type select 0 2DD 3 2HD c Select a media drive type number and press Enter A message similar to the one below will be displayed Warning Disk data will be destroyed Insert work disk into drive A Press any key when ready d Remove the Diagnostics Disk from the FDD insert the work disk and press any key The following message will be displayed when the FDD format is executed FDD TYPE TRACK XXX FDD ...

Page 179: ...ted FDD TYPE TRACK XXX FDD TYPE HEAD X FDD TYPE SECTOR XX Copy start track head XXX X d The following message will appear Insert target disk into drive A Press any key when ready e Remove the source disk from the FDD then insert a formatted work disk and press any key The following message will appear and start copying to the target disk track head XXX X f When the amount of data is too large to b...

Page 180: ...ge will appear Select a media mode 2HD media mode 1 1 20MB 2 1 44MB 3 1 23MB e The following message will appear Insert source disk into drive A Press any key when ready f Insert a source disk and press any key and the following message will appear Max address Track XXXX Head XX Sector XX Track number g Set the track number head number and sector number you want to dump The system will access the ...

Page 181: ...finish the dump select 3 Press number key 1 up 2 down 3 end l The following message will appear Selecting 2 returns to the FDD UTILITIES MENU Another dump 1 Yes 2 No 5 HDD ID READ program Selecting HDD ID displays the following HDD ID configuration HDD ID Read VX XX Drive 1 Model No XXXXXXX Press Enter to return to the FDD UTILITIES MENU ...

Page 182: ...n information for the computer 1 Processor Type Code L2 cache 2 Chip set VRAM 3 BIOS ROM version 1st ID 2nd ID 4 Boot ROM version 5 EC total version 6 PS Microprocessor version 7 SVP parameter version Panel Manufacture code Product code 8 Micro code revision Processor number 9 Total Memory Size Conventional memory 10 Battery code 11 HWSC 12 FSB Voltage 13 The number of printer ports 14 The number ...

Page 183: ...n Version VX XX SVP Par Version VX XX Panel XXXXXXXXX Manu XXXX Prod XXXX Micro code Revision VX XX Processor XXXh Total Memory Size XXXXXXMB Conventional Memory XXXKB Battery Code XXXXXXXXXXXX HWSC XXXXXXX FSB XXXXXMHz Voltage XEh X Printer Adapter LPT1 XXXX LPT2 XXXX LPT3 XXXX X ASYNC Adapter COM1 XXXX COM2 XXXX COM3 XXXX X Math CO Processor X USB Floppy Disk Drive s Track XX Head XX Sector XX X...

Page 184: ... test into the Floppy Disk Drive Turn on the power while pressing U The following menu appears in the display Intel Calexico2 11a g Maintenance T D Menu 1 SKU check of Module 2 MAC Address Check 3 Antenna Check communication test of 11b mode 4 Communication test of 11a mode 5 Communication test of 11g mode 6 All the tests of Calexico2 11a g Card SKU MAC Check 11a b g communication test SELECT TEST...

Page 185: ...3 Tests and Diagnostics 3 26 Wireless LAN Test Program Intel made Calexico2 a g 3 58 TECRA M3 Maintenance Manual 960 507 Press any key and return to the test menu ...

Page 186: ...ing typical cause is considered Connection of wireless LAN card Using a wrong wireless LAN card Using unspecified card Defective wireless LAN card Checking the connection execute the subtest again Subtest02 MAC Address Check This subtest displays the MAC address Selecting this subtest following message will appear in the display MAC XXXXXXXXXXXX MAC Address Check OK Press any key and return to the...

Page 187: ... before executing wireless LAN communication test The wireless communication LED lights orange Release the write protection of floppy disk for the test Setting the responder machine Connect the responder machine to the access points for 802 11a 802 11b and 802 11g with a cross cable and turn on the access points Insert the floppy disk containing the wireless LAN test program into the FDD of the re...

Page 188: ...ks the communication of wireless LAN antenna of Calexico 802 11a mode After finishing the test OK message will appear in the display Press any key and return to the test menu When a defective is found during the test NG message will appear in the display Press any key and following message will appear in the display 11a Communication Test NG Press any key and return to the test menu When a defecti...

Page 189: ...de For more details on procedure and contens of this subtest refer to Subtest04 Communication test of 11a mode Subtest06 All the tests of Calexico 11a g Card This subtest checks SKU information MAC address of Calexico 802 11a b g card antenna connection and communicationtest of Calexico 802 11b card and communication test of Calexico 802 11a and Calexico 802 11g The test stops at when a defective ...

Page 190: ...ing U The following menu appears in the display Intel Calexico 11b g Card Maintenance test Menu 1 SKU check of Module 2 MAC Address Check 3 Antenna Check communication test of 11b mode 4 Communication test of 11g mode 5 All the tests of Calexico 11g Card SKU MAC Check 11b g communication test SELECT TEST No 1 5 To execute the subtest input the subtest number and press Enter Subtest 01 SKU check of...

Page 191: ...s subtest displays the MAC address When selecting this subtest following message will appear in the display MAC CHECK MAC XXXXXXXXXXXX MAC Address Check OK Press any key to return to the test menu If a defective is found during the test following message will appear in the display MAC CHECK ERROR MAC all 0 MAC XXXXXXXXXXXX MAC Address Check NG Press any key to return to the test menu When a defect...

Page 192: ...chine Connect the responder machine to the access points for 802 11b and 802 11g with a cross cable and turn on the access points Insert the floppy disk containing the wireless LAN test program into the FDD of the responder machine and turn on the responder machine This subtest checks the connection and communication of wireless LAN antenna of Calexico 802 11b mode After finishing the test OK mess...

Page 193: ...st NG message will appear in the display Press any key and following message will appear in the display 11g Communication Test NG Press any key to return to the test menu When a defective is detected in the test following typical cause is considered Bad connection of wireless LAN card Bad connection of wireless LAN antenna cable Main Bad environment for wireless LAN communication Interference obst...

Page 194: ...communication test The wireless communication LED lights orange Release the write protection of floppy disk for the test Setting the responder machine To execute subtest 03 07 responder machine with wireless LAN communication function Atheros made is required To set the responder machine follow the procedures below 1 Insert the test program disk to the FDD of responder machine and turn on the powe...

Page 195: ...eck 11b g communication test 7 All the tests of MB44ag Module SKU MAC Check 11a b g communication test SELECT TEST No 1 7 Subtest 01 SKU check of module This subtest displays SKU informationon the wireless LAN card installed When selecting this subtest following message will appear in the display Confirm if the right information on the wireless LAN card is described Module Atheros MB44ag RoW G cod...

Page 196: ...arance of MAC address data Check the connection and execute the subtest again Subtest 03 Communication test of 11a mode MB44ag This subtest checks the connection and communication of wireless LAN antenna of Atheros 802 11a mode Check the number of packets throughput and RSSI and compare them with the standard After finishing the test OK message will appear in the display Press any key to return to...

Page 197: ...ts refer to subtest 03 Subtest 05 Communication test of 11g mode MB44ag MB43g This subtest checks the connection and communication of wireless LAN antenna of Atheros 802 11g mode For more details on the contents refer to subtest 03 Subtest 06 All the tests of MB43g Module This subtest checks SKU information MAC address connection and communication of wireless LAN antenna of Atheros 802 11b mode an...

Page 198: ...power The following message will appear Microsoft Windows XX Startup Menu 1 LAN 2 Modem 3 Bluetooth 4 IEEE1394 Enter a choice Press the number you want to test and press Enter Note It is impossible to go back to startup menu once you choose the test Therefore LAN Modem Bluetooth IEEE1394 test can not be executed successively 3 29 1 LAN test To execute LAN test press 1 and Enter The following messa...

Page 199: ...chip The following message will appear LAN transmit receive test COMPLETED Repeat count 00000 Error count 00000 LOOPBACK TEST 100Mbps Auto negotiation TxRx Test Destination Address xxxxxxxxxxxx Source Address xxxxxxxxxxxx 100Base TX Full Duplex TRANSMIT RECEIVE Note The menu displayed by your computer may be slightly different from the one shown above If a defective is found NG message will appear...

Page 200: ... mini PCI I F by the loopback test in the chip Select 2 to execute and press Enter The following message will appear Testing adapter hit ESC to abort External Loopback Test PASSED Testing completed Loopback Test Complete 1000Base Auto negotiation TxRx Test CE Test Complete Note The menu displayed by your computer may be slightly different from the one shown above If a defective is found NG message...

Page 201: ...Modem test press 2 and Enter Following message will appear Modem loopback test ICHx MDC Test Program with Modem Sound Line Test Version X X Scorpio Modem Initialize OK Digital Loopback Test OK RJ11 Connector Check LED Operator s Check Note The menu displayed by your computer may be slightly different from the one shown above RJ11 Connection Check LED Operator s Check LED test will be executed and ...

Page 202: ...th test menu will appear Bluetooth sub system test program VX XX 1 BD_ADDR check 3 Communications test DUT mode T communications test TEST mode Press test number 1 3 T _ Press 1 or 3 key to perform the corresponding subtest To quit the Bluetooth test program eject the floppy disk and turn the computer off while the menu above is displayed Subtest 01 BD_ADDR check This subtest checks the BD_ADDR fu...

Page 203: ...R VerX XX Copyright C by TOSHIBA Co My BD_ADDR XXXXXXXXXXXX h PPPPPP A SSSSS SSSSS P P A A S S S S P P A A S S PPPPPP A A SSSSS SSSSS P AAAAAAA S S P A A S S S S P A A SSSSS SSSSS If the target machine has any problem it displays Error message The following message is displayed Bluetooth Subsystem T D for PCSE BD_ADDR VerX XX Copyright C by TOSHIBA Co My BD_ADDR XXXXXXXXXXXX h FFFFFF A III L F A A...

Page 204: ...rdware Failure 0x04 Page Timeout 0x05 Authentication Failure 0x06 Key Missing 0x07 Memory Full 0x08 Connection Timeout 0x09 Max Number Of Connections 0x0a Max Number Of SCO Connections To A Device 0x0b ACL Connection already exists 0x0c Command Disallowed 0x0d Host Rejected due to limited resources 0x0e Host Rejected due to security reasons 0x0f Host Rejected due to remote device is only a persona...

Page 205: ...ed 0x25 Not Exist 0x26 Not Exist 0x27 Not Exist 0x28 Not Exist 0x29 Not Exist 0x2a Not Exist 0x2b Not Exist 0x2c Not Exist 0x2d Not Exist 0x2e Not Exist 0x2f Not Exist See the Specification of the Bluetooth System in detail Subtest 03 Communication test DUT mode Subtest T Communication test TEST mode This subtest checks the Bluetooth communication functions Set the responder machine to DUT mode an...

Page 206: ... XX Copyright C by TOSHIBA Co DUT BD_ADDR of the DUT XXXXXXXXXXXXX h Ready Progress Bar ESC Stop Insert a floppy disk containing the test program into the tester machine and turn on the power When the Bluetooth test menu is displayed on the tester machine press T and Enter to select the subtest The following message will appear Bluetooth Subsystem T D for PCSE CS Air VerX XX Copyright C by TOSHIBA...

Page 207: ...pleted the progress bar stops The following message is shown Bluetooth Subsystem T D for PCSE CS Air VerX XX Copyright C by TOSHIBA Co DUT BD_ADDR of the DUT XXXXXXXXXXXXX h CCCC OOO M M PPPPPP L EEEEEE TTTTTTT EEEEEEE DDDDD C C O O MM MM P P L E T E D D C O O M M M M P P L E T E D D C O O M M M PPPPPP L EEEEEE T EEEEEEE D D C O O M M P L E T E D D C C O O M M P L E T E D D CCCC OOO M M P LLLLLLL ...

Page 208: ... TOSHIBA Co DUT BD_ADDR of the DUT XXXXXXXXXXXXX h III N N CCCC OOO M M PPPPPP L EEEEEE TTTTTTT EEEEEEE I NN N C C O O MM MM P P L E T E I N N N C O O M M M M P P L E T E I N N N C O O M M M PPPPPP L EEEEEE T EEEEEEE I N N N C O O M M P L E T E I N NN C C O O M M P L E T E III N N CCCC OOO M M P LLLLLLL EEEEEE T EEEEEEE Testing is finished A If any problem is detected during the test the massage F...

Page 209: ...ted due to limited resources 0x0e Host Rejected due to security reasons 0x0f Host Rejected due to remote device is only a personal device 0x10 Host Timeout 0x11 Unsupported Feature or Parameter Value 0x12 Invalid HCI Command Parameters 0x13 Other End Terminated Connection Used Ended Connection 0x14 Other End Terminated Connection Low Resources 0x15 Other End Terminated Connection About to Power Of...

Page 210: ...de Meaning 0x20 Unsupported LMP Parameter Value 0x21 Role Change Not Allowed 0x22 LMP Response Timeout 0x23 LMP Error Transaction Collision 0x24 LMP PDU Not Allowed 0x25 Not Exist 0x26 Not Exist 0x27 Not Exist 0x28 Not Exist 0x29 Not Exist 0x2a Not Exist 0x2b Not Exist 0x2c Not Exist 0x2d Not Exist 0x2e Not Exist 0x2f Not Exist See the Specification of the Bluetooth System in detail ...

Page 211: ...ber 1 3 To execute the TEST select the test number you want to execute and press Enter Subtest01 Transmit Receive test Note Before executing subtest 01 be sure to execute subtest 02 in the responder machine This program checks the data transporting between responder machine and target machine and compare them with the original data through the IEEE1394 cable Subtest 02 Responder set This program i...

Page 212: ...turn on the power The following message will appear WSS Sound blaster pro Diagnostics program 1 Sound Standard 2 Sound Legacy 3 CD Sound Standard 4 CD Sound Legacy It outputs at the speaker and lineout Press test number 1 4 Input the test number and press Enter 3 30 1 Sound Standard test To execute the Sound Standard test press 1 and Enter The following menu will appear in the display ICH4 M AD198...

Page 213: ... this subtest is selected the following message will appear Recording play test And the following message will appear DOS 4GW Protected Mode Run time Version X XX Copyright c Tenberry Software Inc XXXX After this message appears display stops briefly In this timing sound is recorded from internal microphone After the recording is completed the computer plays back the sound recorded after the follo...

Page 214: ... can be measured as a sine wave When the subtest is executed the sine wave is played while expanding sine wave from 16KB to 64KB The display returns to the Sound Standard test menu after the test ends Subtest 03 Line IN recording play This subtest executes the same test as the subtest01 by recorded sound from the different port Line in port For more details on the subtest refer to the subtest01 Mi...

Page 215: ... the market refer to 3 29 3 2 Audio CD 3 30 3 1 Test media Toshiba made test media CD DVD TEST IN PROGRESS XXXXXXXX xxxxxxx DIAGNOSTIC TEST VX XX Ctrl Break test end Ctrl C key stop SUB TEST XX PASS COUNT XXXXX ERROR COUNT XXXXX WRITE DATA XX READ DATA XX ADDRESS XXXXXX STATUS XXX 01 Japanese Narration 02 English Narration 03 Test Tone A 100Hz 20Hz 04 Test Tone B 400Hz 3KHz L R Drive 0 ATAPI statu...

Page 216: ...efer to the subtest01 Subtest 03 Test Tone A Caution Before starting subtest03 be sure to set the sound at proper volume This subtest plays sine wave while changing its table from 100Hz to 20Hz The test returns to the CD Sound Standard menu after the test ends Subtest 04 Test Tone B This subtest plays sine wave while changing its table from 400Hz to 3KHz and also changing the channel from left spe...

Page 217: ...ack Drive 0 ATAPI status 00 Command XX Block address XXXXXXXX Block length XXXXXXXX Final Block address XXXXXXXXX Select the track number you want to test and press Enter twice The following message appears in the display and selected track is played Play start CD sound Press any key play stop After pressing any key the music stops and the display returns to the selection menu of the track number ...

Page 218: ...as listed below 1 Memory a Total 2 System Date Time a Date MM DD YYYY b Time HH MM SS 3 Battery a Battery Save Mode 4 Password 5 HDD Password a HDD b HDD Password Mode c User Password d Master Password 6 Boot Priority a Boot Priority b HDD Priority c Network Boot Protocol 7 Display a Power On Display b LCD Display Stretch c TV Type 8 Others a CPU Cache b Level 2 Cache c Dynamic CPU Frequency Mode ...

Page 219: ...ig 10 I O Ports a Serial b Parallel 11 Drives I O a Built in HDD b Select Bay 12 PCI Bus a PCI Bus 13 Security Controller a TPM b Clear TPM Owner 14 Peripheral a Internal Pointing Device b Ext keyboard Fn c Parallel Port Mode d Hard Disk Mode 15 Legacy Emulation a USB KB Mouse Legacy Emulation b USB FDD Legacy Emulation 16 PCI LAN a Built in LAN ...

Page 220: ...3 Tests and Diagnostics 3 31 SETUP 3 92 TECRA M3 Maintenance Manual 960 507 3 31 2 Accessing the SETUP Program While pressing ESC turn on the power Then press F1 The following display appears ...

Page 221: ... the Space bar or Back Space to change the value Accepting Changes and Exiting the SETUP Window 1 Press End to accept the changes you made If the changed item does not require the system to reboot the following message is displayed Are you sure Y N If the changed item requires the system to reboot the following message is displayed Are you sure Y N The changes you made will cause the system to reb...

Page 222: ...When you access SETUP the current configuration is displayed 1 To show the factory preset configuration press Home 2 Press End and then press Y to accept the factory preset settings NOTE When you execute the default setting the following settings are not changed HDD Mode Password Write Policy in the CPU Cache ...

Page 223: ...e Press to move the cursor to the right and press to move the cursor to the left Press the space bar to increase the number and press BkSp to decrease the number a Date Use this option to set the system date of the computer b Time Use this option to set the system time of the computer 3 Battery This option is used to select Full Power Low Power or User Setting of the battery save mode a Battery Sa...

Page 224: ...omatically When the CPU temperature falls to a normal range the fan turns off Maximum performance Turns on fan first then if necessary lowers CPU processing speed Battery optimized Lowers the CPU processing speed first then if necessary turns on the fan 4 Password This option allows you to set or reset the user password for power on Not Registered Change or remove the password Default For details ...

Page 225: ...HDD password Mode For details refer to the User s Manual 6 Boot Priority This tab sets the priority for booting the computer and the priority for the built in HDD or optional secondary HDD a Boot Priority HDD FDD CD ROM LAN The computer looks for bootable files in the following order HDD FDD CD ROM and LAN Default FDD HDD CD ROM LAN The computer looks for bootable files in the following order FDD ...

Page 226: ...splay This group of options configures the computer s display a Power On Display This option is used to select the display when booting up Auto Selected Selects an external monitor if one is connected Otherwise it selects the internal LCD Default LCD AnalogRGB Selects both the internal LCD and the external monitor for simultaneous display NOTE Pressing Fn F5 changes the display setting in the orde...

Page 227: ...s the CPU cache When enabled is selected a sub window similar to the one below is displayed to select the cache write policy The options for this setting are Write back default and Write through for CPU cache Write back policy provides better system performance because main memory is accessed only when necessary to update the cache contents with changes in main memory Write through policy accesses...

Page 228: ... setting is not changed and the setting is kept Available Reports that the function is available Not Available Reports that the function is not available e Auto Power On Use this option to set a time and date for automatic power on and enable or disable the ring indicator feature Alarm Date Option appears only when Alarm Time is enabled Only for LAN Model Alarm Time is set in the sequence of hours...

Page 229: ... option displays the configuration method a Device Config The devices are initialized when the PNP OS loads Setup by OS First devices necessary for loading the OS will be initialized After the PNP OS loads the OS will initialize other devices In this case setup of PC Cards will be fixed to Auto Selected and cannot be changed Default All Devices All devices will be initialized If you are using an O...

Page 230: ... request level IRQ and I O port base address for each COM level is shown below COM level Interrupt level I O address COM1 4 3F8H Serial port default COM2 3 2F8H COM3 4 3E8H COM3 5 3E8H COM3 7 3E8H COM4 3 2E8H COM4 5 2E8H COM4 7 2E8H Not Used Disables port b Parallel This option sets the interrupt request level IRQ and I O port base address for the parallel port When the Parallel Port Mode is set t...

Page 231: ...t For most printers the port should be set to ECP With some other parallel devices the setting should be Std Bi Direct 11 Drives I O This option displays the address and interrupt level for hard disk drive optical drive and PC card It is for information only and cannot be changed a Built in HDD Primary IDE 1F0H IRQ14 The Built in HDD is ready for use No Drive The Built in HDD is not installed b Se...

Page 232: ...nging the display of TPM item is changed to Disabled and this item becomes not displayed and the cursor could not be moved on the TPM item 14 Peripheral Use this option to select the parallel port mode and hard disk mode a Internal Pointing Device This option enables and disables the Touch Pad Enabled Enables the Touch Pad Default Disabled Disables the Touch Pad b Ext Keyboard Fn Use this option t...

Page 233: ...that Normal supports Enhanced IDE Default Standard IDE Select this mode when using an operating system that does not support Enhanced IDE NOTE Formats for Enhanced IDE and Standard IDE are different so if you change the setting you will have to reformat the hard disk for the appropriate setting 15 Legacy Emulation a USB KB Mouse Legacy Emulation Use this option to enable or disable USB KB Mouse Le...

Page 234: ...s 3 31 SETUP 3 106 TECRA M3 Maintenance Manual 960 507 16 PCI LAN This option enables disables the Built in LAN functions a Built in LAN Enabled Enables Built in LAN functions Default Disabled Disables Built in LAN functions ...

Page 235: ...Chapter 4 Replacement Procedures ...

Page 236: ...4 Replacement Procedures 4 ii TECRA M3 Maintenance Manual 960 507 ...

Page 237: ...4 27 4 10 Modem Daughter Card MDC 4 34 4 11 Wireless LAN board 4 36 4 12 Bluetooth module 4 38 4 13 Display assembly 4 40 4 14 Sound board 4 45 4 15 RTC battery HDD con holder 4 47 4 16 LAN jack 4 50 4 17 RGB harness holder RGB board Modem jack 4 51 4 18 Fan 4 55 4 19 Cooling fin CPU 4 57 4 20 System board DC IN jack 4 61 4 21 Speaker 4 62 4 22 Power switch board 4 64 4 23 LCD unit FL inverter 4 6...

Page 238: ...t bay module 4 16 Figure 4 8 Disassembling the slim select bay module 4 17 Figure 4 9 Removing the screw 4 19 Figure 4 10 Removing the keyboard holder and screws 4 20 Figure 4 11 Turning the keyboard 4 21 Figure 4 12 Removing the keyboard support plate 4 22 Figure 4 13 Removing the keyboard 4 23 Figure 4 14 Removing memory module 4 25 Figure 4 15 Removing the cover 1 4 27 Figure 4 16 Removing the ...

Page 239: ...re 4 37 Removing the cooling fin 4 58 Figure 4 38 Unlocking the CPU 4 58 Figure 4 39 Installing the CPU 4 59 Figure 4 40 Applying new grease 4 60 Figure 4 41 Removing the system board DC IN jack 4 61 Figure 4 42 Removing the speakers 4 62 Figure 4 43 Installing the speaker cable 4 63 Figure 4 44 Removing the power button holder 4 64 Figure 4 45 Removing the power switch board 4 65 Figure 4 46 Remo...

Page 240: ...ure 4 56 Removing the hinge 1 4 82 Figure 4 57 Removing the hinge 2 4 83 Figure 4 58 to 4 68 Replacing Samsung fluorescent lamp XGA 1 to 11 4 86 to 4 94 Figure 4 69 to 4 79 Replacing TMD fluorescent lamp XGA 1 to 11 4 97 to 4 107 Figure 4 80 to 4 85 Replacing Samsung fluorescent lamp SXGA 1 to 6 4 108 to 4 111 ...

Page 241: ...others Always start by removing the battery pack next optional items such as the optional PC card and optional SD card then follow the line on the chart to determine which FRU you must remove next in order to repair the one you think is causing the computer to operate improperly Refer to the example at the bottom of the page How to see the chart This chart shows which unit s you need to remove in ...

Page 242: ...from an AC power source Remove any metal jewelry or accessories such as necklaces bracelets or rings in order to reduce the risk of electric shock Never work with wet or damp hands 3 Be careful of edges and corners as these may cut CAUTION 1 When you change a component be sure the replacement component meets the required specifications Never use foreign parts to avoid any risk of damage to the com...

Page 243: ...essary diagnostics tests described in this manual 5 Do not perform any operations that are not necessary and use only the described procedures for disassembling and installing FRUs in the computer 6 After removing parts from the computer place them in a safe place away from the computer so they will not be damaged and will not interfere with your work 7 You will remove and replace many screws when...

Page 244: ... an antenna coaxial disconnector Standard pin connectors are used with all other cables These connectors can be connected and disconnected by simply pulling them apart or pushing them together Assembly Procedures After you have disassembled the computer and fixed or repaired the problem that was causing the computer to operate abnormally you will need to reassemble the computer Install all the rem...

Page 245: ...4 1 General 4 Replacement Procedures TECRA M3 Maintenance Manual 960 507 4 5 After installing an FRU in the computer confirm that the FRU and the computer are functioning properly ...

Page 246: ...e following equipment is necessary to disassemble and reassemble the computer One M2 point size 0 Phillips screwdriver One M2 5 M3 point size 1 Phillips screwdriver One screw driver for stick screw One 4 mm flat blade screwdriver Tweezers to lift out screws that you cannot grasp with your fingers ESD mats for the floor and the table you are working on An ESD wrist strap or heel grounder Anti stati...

Page 247: ...lectrical shorts or other damage if screws or components come loose NOTE Toshiba recommends that you use an electric screw driver for quick and easy operations M2 0 167 N m 1 7 kgf cm M2 5 0 294 N m 3 0 kgf cm M3 0 549 N m 5 6 kgf cm NOTE The computer contains several flat head screws These screws have less contact area with the screwdriver so be careful to press firmly enough to prevent the screw...

Page 248: ...al places such as 2 5 mm or 2 8 mm Marking of Screws on the Computer Body To make maintenance of the computer easier markings of the kinds of the screws including the types and lengths of the screws are indicated on the computer body Kind of screws Symbol BIND screw B FLAT HEAD screw F SUPER FLAT HEAD screw S TAPPING screw T Other screws U Unique screws STUD etc Examples 6 mm BIND screw B6 12 mm B...

Page 249: ... do not drop hit or apply impact do not scratch break twist or bend the battery pack 1 Turn off the power of the computer 2 Disconnect the AC cable and other external devices from the computer 3 Turn the computer face down 4 Release the battery lock Pull out the battery pack while sliding the battery latch NOTE For environmental reasons do not throw away a spent battery pack Collect the spent batt...

Page 250: ...handled or disposed of For environmental reasons collect the spent battery packs Use only batteries recommended by Toshiba as replacements NOTE Check the battery s terminals visually If they are dirty wipe them clean with a dry cloth 1 Turn off the power of the computer 2 Connect the AC adapter and all other external devices to the computer 3 Push the battery pack into the battery slot Make sure t...

Page 251: ...rn the computer face up 2 Press the eject button for the PC card Express card you want to remove to extend the button 3 Press the extended eject button to pop the PC card Express card out slightly 4 Grasp the PC card Express card and pull it out Figure 4 2 Removing the PC card Express card Installing the PC card Express card To install the PC card Express card follow the steps below and refer to F...

Page 252: ...4 Replacement Procedures 4 3 PC card Express card 4 12 TECRA M3 Maintenance Manual 960 507 2 Push it carefully to ensure a firm connection ...

Page 253: ...d to your operating system documentation for proper procedures and precautions 1 Push the SD card in indicated as 1 in the figure below and release it to pop the card out slightly 2 Grasp the SD card and pull it out indicated as 2 in the figure below Figure 4 3 Removing the SD card Installing the SD card To install the SD card follow the steps below and refer to Figure 4 3 1 Insert the SD card 2 P...

Page 254: ...ss the top surface as shown by the arrow Hold it by the sides Removing the HDD To remove the HDD follow the steps below and refer to Figure 4 4 to 4 6 1 Turn the computer upside down 2 Remove the following screwsecuring the HDD cover Remove the HDD coverby lifting it up M2 5 4B FLAT HEAD screw 1 HDD cover M2 5 4B FLAT HEAD ...

Page 255: ...4 5 HDD 4 Replacement Procedures TECRA M3 Maintenance Manual 960 507 4 15 Figure 4 4 Removing the HDD cover ...

Page 256: ...e careful not to damage the connector Figure 4 5 Removing the HDD pack NOTE The following steps describe how to disassemble the HDD pack however do not disassemble if the HDD is working properly 4 Place the HDD pack on a flat surface and remove the following screws M3 4Z FLAT HEAD screw 4 5 Separate the HDD from the HDD bracket HDD pack Tab ...

Page 257: ...3 Maintenance Manual 960 507 4 17 6 Separate the Guide mold from the HDD CAUTION Do not apply pressure to the top or bottom of the HDD Figure 4 6 Separating the HDD and Guide mold HDD HDD bracket M3 4Z FLAT HEAD M3 4Z FLAT HEAD Guide mold HDD ...

Page 258: ...It may damage the HDD 1 Attach the Guide mold to the HDD 2 Seat the HDD in the HDD bracket and secure them with the following screws M3 4Z FLAT HEAD screw 4 CAUTION Do not apply pressure to the middle of the HDD pack It may damage the HDD pack Hold the HDD pack by its corners 3 Insert the HDD pack into the slot Press to ensure a firm connection 4 Seat the HDD coverand secure it with the following ...

Page 259: ...e can become hot with use Be careful when removing the module 1 Remove the following screwsecuring the latch and drive the removed screwinto the screw hole The slim select bay is unlocked M2 5 4B FLAT HEAD screw 1 2 While sliding the latch toward the arrow direction in the figure slide the slim select bay module outward to disconnect it from the system board Figure 4 7 Removing the slim select bay...

Page 260: ...race M2 8S BIND screw 2 4 Remove the connector and plastic brace from the slim select bay module 5 Remove the following screws securing the plastic frame M2 3S S FLAT HEAD screw 5 Figure 4 8 Disassembling the slim select bay module for example DVD ROM drive M2 3S S FLAT HEAD screw M2 8S BIND screw M2 3S S FLAT HEAD screw Connector Plastic brace Plastic frame ...

Page 261: ...ic frame on the side of the slim select bay module and secure it with the following screws M2 3S S FLAT HEAD screw 5 2 Install the connector and plastic brace and secure themwith the following screws M2 8S BIND screw 2 3 Insert the slim select bay module into the computer to connect it to the connector on the system board 4 Secure the latch with the screw removed from the screw hole The slim selec...

Page 262: ...e Manual 960 507 4 7 Keyboard Removing the Keyboard To remove the keyboard follow the steps below and refer to Figure 4 9 to 4 13 1 Remove the following screwsecuring the keyboard holder M2 5 3S S FLAT HEAD screw 1 Figure 4 9 Removing the screw M2 5 3S S FLAT HEAD ...

Page 263: ...nel 3 Insert your fingers into the latches between the keyboard holder and the computer and lift up the keyboard holderto unlatch and remove it 4 Remove the following screws securing the keyboard M2 5 2 8B FLAT HEAD screw 2 Figure 4 10 Removing the keyboard holder and screws M2 5 2 8B FLAT HEAD M2 5 2 8B FLAT HEAD Keyboard holder ...

Page 264: ...4 Replacement Procedures 4 7 Keyboard 4 24 TECRA M3 Maintenance Manual 960 507 5 Lift the upper side of the keyboard and turn it face down on the cover Figure 4 11 Turning the keyboard Keyboard ...

Page 265: ...es TECRA M3 Maintenance Manual 960 507 4 25 6 Loosen the screw with e ring securing the keyboard support plate and remove the keyboard support plate Figure 4 12 Removing the keyboard support plate Keyboard support plate Screw with e ring ...

Page 266: ...es 4 7 Keyboard 4 26 TECRA M3 Maintenance Manual 960 507 7 Disconnect the keyboard cable from the connector CN3200 on the system board and remove the keyboard Figure 4 13 Removing the keyboard Keyboard Keyboard cable CN3200 ...

Page 267: ...eyboard support plate first then place the keyboard support plate on the keyboard cable Secure the keyboard support plate with the screw with e ring 4 Turn the keyboard face up and set it Make sure that there is no gap between the keyboard and the edge of the cover 5 Secure the keyboard with the following screws M2 5 2 8B FLAT HEAD screw 2 6 Install the keyboard holderand press to secure the latch...

Page 268: ...ng the Memory module To remove the memory module make sure the computer is in boot mode and powered off follow the steps below and refer to Figure 4 14 1 Press the two latches outward and remove the memory module Figure 4 14 Removing the memory module Latch Latch Memory module expansion Memory module standard ...

Page 269: ...connectors on the memory module or on the computer Dust and stains on the connectors may cause memory access problems 1 Insert the memory module into the connector slantwise terminal side first and press it to connect firmly CAUTION The power must be turned off when you insert a memory module Inserting a memory module with the power on might damage the module or the computer itself Never press har...

Page 270: ... steps below and refer to Figure 4 15 to 4 20 1 Turn the computer face down and remove the following screws M2 5 4B FLAT HEAD screw 1 4B in the figure below M2 5 6B FLAT HEAD screw 7 6 in the figure below M2 5 16B FLAT HEAD screw 1 16 in the figure below M2 4Z S FLAT HEAD screw 1 4 in the figure below or M2 4 Stick screw 1 4 in the figure below Figure 4 15 Removing the cover 1 16 4B 6 6 6 6 4 6 6 ...

Page 271: ...d 4 28 TECRA M3 Maintenance Manual 960 507 2 Turn the computer face up and open the display 3 Remove the following screws M2 5 4B FLAT HEAD screw 1 M2 5 12B FLAT HEAD screw 2 Figure 4 16 Removing the cover 2 M2 5 4B FLAT HEAD M2 5 12B FLAT HEAD ...

Page 272: ... Touch pad 4 Replacement Procedures TECRA M3 Maintenance Manual 960 507 4 29 4 Disconnect the touch pad cable from the connector CN3201 on the system board Figure 4 17 Removing the cover 3 Touch pad cable CN3201 ...

Page 273: ...4 Replacement Procedures 4 9 Cover Touch pad 4 30 TECRA M3 Maintenance Manual 960 507 5 Remove the coverby lifting it up toward the front of the computer Figure 4 18 Removing the cover 4 Cover ...

Page 274: ...M3 Maintenance Manual 960 507 4 31 6 Remove the following screws securing the touch pad and touch pad switch to the cover Remove one screw after peeling the insulator M2 5 4B FLAT HEAD screw 2 Figure 4 19 Removing the screws M2 5 4B FLAT HEAD Insulator ...

Page 275: ...intenance Manual 960 507 7 Remove the touch pad and touch pad switch from the cover while unhooking the latches Figure 4 20 Removing the touch pad and touch pad switch 8 Disconnect the touch pad cable from the connector on the touch pad Touch pad switch Touch pad ...

Page 276: ...llowing screws M2 5 4B FLAT HEAD screw 2 4 Place the coveron the display assembly and secure the latches by pressing it Secure the cover withthe following screw M2 5 4B FLAT HEAD screw 1 M2 5 12B FLAT HEAD screw 2 5 Connect the touch pad cable to the connector CN3201 on the system board 6 Close the display panel and turn the computer face down Secure the cover with the following screws to the disp...

Page 277: ...llow the steps below and refer to Figure 4 21 1 Remove the following screws securing the modem daughter card M2 4Z BIND screw 2 2 Lift up the modem daughter card to disconnect it from the connector CN3000 on the system board 3 Disconnect the MDC cable from the connector on the modem daughter card Figure 4 21 Removing the Modem Daughter Card MDC Modem daughter card CN3000 M2 4Z BIND MDC cable ...

Page 278: ...d follow the steps below and refer to Figure 4 21 1 Connect the MDC cable to the connector on the modem daughter card 2 Seat the modem daughter card and press carefully on the card to connect it to the connector CN3000 on the system board Be careful not to damage the card and connector 3 Secure the modem daughter card with the following screws M2 4Z BIND screw 2 ...

Page 279: ...b g or 802 11a b g CAUTION Do not try to remove the wireless LAN board with the computer turned on The computer or the wireless LAN board can be damaged Do not touch the connectors on the wireless LAN board module on the computer Debris on the connectors may cause wireless LAN board access problems 1 Peel off two glass tapes and disconnect the wireless LAN antenna cables black and white from the w...

Page 280: ...maged 1 Insert the wireless LAN board into the connector on the system board 2 Gently push the wireless LAN board down until the latches on both sides are engaged 3 Connect the wireless LAN antenna cables black and white to the connectors on the wireless LAN board and stick the glass tapes CAUTION Stick the glass tape to the edges of the insulator shown below CAUTION There are two MAC address barc...

Page 281: ... computer or Bluetooth module Do not touch the connectors on the Bluetooth module on the computer Debris on the connectors may cause Bluetooth access problems 1 Remove the following screwto remove the Bluetooth module M2 3S S FLAT HEAD screw 1 2 Disconnect the Bluetooth cable brown from the Bluetooth module using an antenna coaxial cable disconnector 3 Disconnect the flexible cable from the Blueto...

Page 282: ...ng the Bluetooth module To install the Bluetooth module follow the steps below and refer to Figure 4 23 1 Connect the flexible cable to the Bluetooth module 2 Connect the Bluetooth cable brown to the Bluetooth module 3 Secure the Bluetooth module with the following screw M2 3S S FLAT HEAD screw 1 ...

Page 283: ...Removing the Display assembly To remove the display assembly follow the steps below and refer to Figure 4 24 to 4 27 1 Turn the computer face down and remove the following screws M2 5 16B FLAT HEAD screw 2 M2 5 6B FLAT HEAD screw 2 Figure 4 24 Removing the display assembly 1 M2 5 16B FLAT HEAD M2 5 6B FLAT HEAD ...

Page 284: ...oard 6 Disconnect the RGB cable from the connector CN5621 on the system board 7 Turn up the insulator and disconnect the speaker cable from the connector CN3202 on the sound board 8 Disconnect the microphone cable from the connector CN6001 on the sound board 9 Disconnect the modem cable from the connector CN3001 on the system board 10 Peel the insulator securing the wireless LAN cable Figure 4 25 ...

Page 285: ... 13 Display assembly 4 42 TECRA M3 Maintenance Manual 960 507 11 Remove the following screws securing the display assembly M2 5 6B FLAT HEAD screw 4 Figure 4 26 Removing the display assembly 3 M2 5 6B FLAT HEAD M2 5 6B FLAT HEAD ...

Page 286: ...ocedures TECRA M3 Maintenance Manual 960 507 4 43 12 Remove the display assembly from the base assembly Figure 4 27 Removing the display assembly 4 NOTE When removing the display assembly be careful not to damage any cables Display assembly ...

Page 287: ... the connector CN3202 on the sound board and stick the insulator 5 Connect the RGB cable to the connector CN5621 on the system board 6 Connect the power switch cable to the connector CN9600 on the system board 7 Connect the LCD cable to the connector CN5500 on the system board 8 Connect the modem cable to the connector CN3001 on the system board 9 Stick the insulator to secure the wireless LAN cab...

Page 288: ...n the system board 2 Peel off the glass tape on the sound board cable 3 Remove the following screws fixing the HDD con holder M2 5 4B FLAT HEAD screw 1 4 Disconnect the sound board cable from the connector CN9511 on the sound board and the connector CN9501 on the system board 5 Remove the sound board cable while lifting up the HDD con holder 6 Remove the sound board Sound board flexible cable Soun...

Page 289: ...4 Replacement Procedures 4 14 Sound board 4 46 TECRA M3 Maintenance Manual 960 507 Figure 4 28 Removing the sound board ...

Page 290: ... Connect the sound board cable to the connector CN9511 on the sound board and the connector CN9501 on the system board 3 Set the sound board cable while lifting up the HDD con holder 4 Fix the HDD con holderwith the following screws M2 5 4B FLAT HEAD screw 1 5 Stick the glass tape on the sound board cable 6 Connect the soundboard flexible cable to the connector PJ9510 on the sound board and the co...

Page 291: ...llowing signs of damage 1 Electrolyte leakage Corrosion greenish color on the battery connector or cable Corrosion on the computer s battery connector White powder on any part of the battery White powder in the battery tray Clear liquid on the battery Clear liquid in the battery tray Clear liquid on any board near the battery 2 Damage to the connection cable 3 Damage to the connector housing If an...

Page 292: ...ttery HDD con holder To remove the RTC battery HDD con holder follow the steps below and refer to Figure 4 29 and 4 30 1 Disconnect the RTC battery cable from the connector CN9990 on the system board and remove the RTC battery from the slot Figure 4 29 Removing the RTC battery RTC battery CN9990 Slot RTC battery cable ...

Page 293: ...Removing the HDD con holder Installing the RTC battery HDD con holder To install the RTC battery HDD con holder follow the steps below and refer to Figure 4 29 and 4 30 1 Install the HDD con holderin position 2 Install the RTC battery into the slot 3 Connect the RTC battery cable to the connector CN9990 on the system board HDD con holder ...

Page 294: ... Disconnect the LAN jack cable from the connector CN4100 on the system board 3 Remove the LAN jack from the slot Figure 4 31 Removing the LAN jack Installing the LAN jack To install the LAN jack follow the steps below and refer to Figure 4 31 1 Install the LAN jack to the slot 2 Connect the LAN jack cable to the connector CN4100 on the system board 3 Stick the glass tape on the LAN jack cable LAN ...

Page 295: ...rness holder RGB board Modem jack To remove the RGB harness holder RGB board modem jack follow the steps below and refer to Figure 4 32 to 4 34 1 Remove the following screwsecuring the RGB harness holder M2 5 4B FLAT HEAD screw 1 2 Take out the RGB harness holderwhile unhooking the front latches Figure 4 32 Removing the RGB harness holder M2 5 4B FLAT HEAD RGB harness holder ...

Page 296: ...GB board Modem jack 4 Replacement Procedures TECRA M3 Maintenance Manual 960 507 4 53 3 Peel off the glass tape 4 Take out the modem jack from the slot Figure 4 33 Removing the modem jack Modem jack Glass tape Modem jack cable ...

Page 297: ...4 TECRA M3 Maintenance Manual 960 507 5 Remove the following screw M2 5 2 8B FLAT HEAD screw 1 6 Remove the RGB board and disconnect the RGB harness from the connector CN5622 on the RGB board Figure 4 34 Removing the RGB board RGB board RGB harness CN5622 M2 5 2 8B FLAT HEAD ...

Page 298: ... connector CN5622 on the RGB board 2 Install the RGB board while inserting the RGB connector to the slot 3 Secure the RGB board with the following screw M2 5 2 8B FLAT HEAD screw 1 4 Install the modem jack to the slot 5 Stick the glass tape 6 Install the RGB harness holderwhile hooking the front latches 7 Secure the RGB harness holder with the following screw M2 5 4B FLAT HEAD screw 1 CAUTION Rout...

Page 299: ...4 Replacement Procedures 4 17 RGB harness holder RGB board Modem jack 4 56 TECRA M3 Maintenance Manual 960 507 ...

Page 300: ...the steps below and refer to Figure 4 35 1 Remove the following screws securing the fan M2 5 4B FLAT HEAD screw 2 2 Peel off the glass tape and disconnect the fan cable from the connector CN8770 on the system board 3 Remove the fan Figure4 35 Removing the fan M2 5 4B FLAT HEAD Fan Fan cable CN8770 M2 5 4B FLAT HEAD Glass tape ...

Page 301: ...stalling the Fan To install the fan follow the steps below and refer to Figure 4 35 1 Place the fan 2 Connect the fan cable to the connector CN8770 on the system board 3 Secure the fan cable with the glass tape 4 Secure the fan with the following screws M2 5 4B FLAT HEAD screw 2 ...

Page 302: ... operation Be sure to let it cool before starting repair work 2 When you remove the CPU wipe the grease off of the bottom of the fin and top of the CPU Apply new grease when installing 1 Remove the following screws securing the CPU holder in the reverse order of the number marked on the holder M2 4Z BIND screw 3 CAUTION Remove the screws in the order of mark 3 2 and 1 on the CPU holder 2 Remove th...

Page 303: ...en the fin and the CPU When removing the fin be careful not to damage the CPU under the fin Figure4 37 Removing the cooling fin 4 Unlock the CPU by turning the cam on the CPU socket 180 degrees to the counterclockwise with a flat blade screwdriver in the order shown in the figure below Figure 4 38 Unlocking the CPU 5 Remove the CPU Cooling fin CPU Cam ...

Page 304: ...open position 2 Seat the CPU in the CPU socket Make sure the alignment is exact to avoid damaging pins on the CPU CAUTION Place the CPU in such direction as shown below Pay attention to the position of the triangle mark on the CPU 3 Fix the CPU by turning the cam on the CPU socket 180 degrees to the clockwise with a flat blade screwdriver in the order shown in the figure below Figure 4 39 Installi...

Page 305: ...ied to the CPU wipe them off with a close in advance CAUTION When installing the CPU apply new grease on the top of the CPU chip When installing the fin make sure the bottom of the fin covers the top of the CPU Figure 4 40 Applying new grease 5 Install the cooling fin 6 Place the CPU holderand secure it with the following screws in the order of the number marked on the holder M2 4Z BIND screw 3 CA...

Page 306: ...p the system board and DC IN jack 3 Disconnect the DC IN jack cable from the connector CN8800 on the system board Figure 4 41 Removing the system board DC IN jack Installing the System board DC IN jack To install the system board DC IN jack follow the steps below and refer to Figure 4 41 1 Connect the DC IN jack cable to the connector CN8800 on the system board 2 Install the system board from the ...

Page 307: ... the following screws and the speaker holders and speakers right and left M2 5 6B FLAT HEAD screw 2 Figure 4 42 Removing the speakers 2 Peel off the two acetate tapes and three insulators securing the speaker cable 3 Remove the speakercable from the slot M2 5 6B FLAT HEAD M2 5 6B FLAT HEAD Speaker holder Speaker holder Speaker Speaker Insulator Insulator Acetate tape Insulator Speaker cable ...

Page 308: ...e slot 2 Install the speaker holders right and left while inserting its tip to the slot and secure it with the following screws M2 5 6B FLAT HEAD screw 2 3 Install the speakercable to the slot while passing through the guide Figure 4 43 Installing the speaker cable 4 Stick three insulators to secure the speaker cable 5 Stick two acetate tapes to secure the insulators and speaker cable Guide Acetat...

Page 309: ...22 Power switch board Removing the Power switch board To remove the power switch board follow the steps below and refer to Figure 4 44 and 4 45 1 Remove the power button holderwhile pushing three latches from the back Figure 4 44 Removing the power button holder Power button holder Latch Latch ...

Page 310: ... 4 45 Removing the power switch board Installing the Power switch board To install the power switch board follow the steps below and refer to the Figure 4 44 and 4 45 1 Connect the power switch cable to the connector PJ9610 on the power switch board 2 Install the power switch board in place while passing through the hole 3 Install the power button holderwhile hooking the three latches Power switch...

Page 311: ...ving the LCD unit FL inverter To remove the LCD unit FL inverter follow the steps below and refer to Figure 4 46 to 4 51 1 Remove the two mask seals and the following screws securing the LCD mask M2 5 6B FLAT HEAD screw 2 Figure 4 46 Removing the mask seals and screws M2 5 6B FLAT HEAD M2 5 6B FLAT HEAD Mask seal Mask seal ...

Page 312: ...4 23 LCD unit FL inverter 4 Replacement Procedures TECRA M3 Maintenance Manual 960 507 4 67 2 Remove the LCD mask while releasing the latches Figure 4 47 Removing the LCD mask LCD mask ...

Page 313: ...ove the following screwsecuring the FL inverter M2 4Z S FLAT HEAD screw 1 4 Peel the insulator 5 Disconnect the FL cable under the insulator and the HV cable from the FL inverter 6 Remove the FL inverter Figure 4 48 Removing the FL inverter Insulator M2 4Z S FLAT HEAD FL inverter FL cable HV cable ...

Page 314: ... Maintenance Manual 960 507 4 69 7 Remove the four mask seals on both the sides of the LCD unit and the following screws securing the LCD unit M2 4Z S FLAT HEAD screw 4 Figure 4 49 Removing the LCD unit 1 M2 4Z S FLAT HEAD M2 4Z S FLAT HEAD Mask seal Mask seal ...

Page 315: ...NOTE When lifting up the top of the LCD unit hold the corners of the LCD unit The top edge of LCD unit is sensitive area 9 Remove the copper tape securing the LCD cable 10 Disconnect the LCD cable and remove the LCD unit CAUTION When removing the LCD cable be careful not to damage the connector Figure 4 50 Removing the LCD unit 2 LCD cable Copper tape LCD unit ...

Page 316: ...ECRA M3 Maintenance Manual 960 507 4 71 11 Remove the following screws and detach the two LCD supports from the LCD unit M2 3C S FLAT HEAD screw 4 Figure 4 51 Detaching the LCD supports M2 3C S FLAT HEAD screw M2 3C S FLAT HEAD screw LCD unit LCD support ...

Page 317: ...ch XGA LCD unit CAUTION Peel off the aluminum cover from the LCD unit only for Samsung made 14 1 inch XGA LCD unit NOTE 1 Be careful not to apply pressure to the ICs along the edge of LCD unit The ICs are easily damaged 2 For environmental reasons do not throw away a malfunctioning LCD unit or FL Please follow local ordinances or regulations for its disposal Aluminum cover ...

Page 318: ...nd refer to Figure 4 46 to 4 51 1 Stick the aluminum coveron the LCD unit only for the Samsung made14 1 inchXGA LCD unit CAUTION When installing the LCD be careful of the points in the following picture Align the edge of the aluminum cover with the corner of LCD unit Bend the aluminum cover at these lines Back of the right side of LCD Right side of LCD Bend the aluminum cover to the side ...

Page 319: ...4 Replacement Procedures 4 23 LCD unit FL inverter 4 74 TECRA M3 Maintenance Manual 960 507 Left side of LCD Bend the aluminum cover to the side Bend the aluminum cover to the top of LCD Top of the LCD ...

Page 320: ...A M3 Maintenance Manual 960 507 4 75 2 Secure the two LCD supports to the LCD unit with the following screws M2 3C S FLAT HEAD screw 4 3 Lean the LCD unit against the lower side of the display cover When sticking the aluminum cover do not cover the bar code ...

Page 321: ...mask seals on the sides of the LCD unit 7 Connect the FL cable and the HV cable to the FL inverter 8 Seat the FL inverterand stick the insulator on the FL inverter of the FL cable side 9 Secure the FL inverter with the following screw M2 4Z S FLAT HEAD screw 1 10 Install the LCD mask while hooking the latches 11 Secure the LCD mask with the following screws M2 5 6B FLAT HEAD screw 2 When sticking ...

Page 322: ...4 23 LCD unit FL inverter 4 Replacement Procedures TECRA M3 Maintenance Manual 960 507 4 77 12 Stick the two mask seals ...

Page 323: ...antenna Bluetooth antenna To remove the microphone wireless LAN antenna Bluetooth antenna follow the steps below and refer to Figure 4 52 and 4 53 1 Remove the hinge cap right 2 Peel off the aluminum tape and five acetate tapes 3 Take out the microphone from the slot while passing the cable from the hole Figure 4 52 Removing the microphone Hinge cap Acetate tape Acetate tape Acetate tape Microphon...

Page 324: ... cables and Bluetooth antenna cable for wireless LAN Bluetooth models only 5 Peel off the wireless LAN antennas and Bluetooth antenna from the display cover 6 Remove these antennas from the guides and pull them from the hole of the display cover Figure 4 53 Removing the wireless LAN Bluetooth antenna Acetate tape Acetate tape Wireless LAN antenna Wireless LAN antenna Bluetooth antenna ...

Page 325: ...teps below and refer to Figure 4 52 and 4 53 1 Set the microphone into the slot while passing through the cable in place 2 Stick the five acetate tapes 3 Stick the wireless LAN antennas and Bluetooth antenna 4 Pass the wireless LAN antenna cables and Bluetooth antenna cable through the hole and set them in place 5 Secure the wireless LAN antenna cables and Bluetooth antenna cable with the ten acet...

Page 326: ...507 4 81 4 25 Hinge Removing the Hinge To remove the hinge follow the steps below and refer to Figure 4 54 to 4 57 1 Remove the following screwand the LCD cable holder M2 5 4B FLAT HEAD screw 1 Figure 4 54 Removing the LCD cable holder M2 5 4B FLAT HEAD LCD cable holder ...

Page 327: ...4 Replacement Procedures 4 25 Hinge 4 82 TECRA M3 Maintenance Manual 960 507 2 Remove the hinge cap at the LCD cable side Figure 4 55 Removing the hinge cap Hinge cap ...

Page 328: ...s and the following screws of the LCD cover M2 5 2 8B FLAT HEAD screw 2 4 Remove the following screws securing the hinges on the LCD cover M2 5 5B FLAT HEAD screw 2 Figure 4 56 Removing the hinge 1 Hinge Hinge Mask seal Mask seal M2 5 2 8B FLAT HEAD M2 5 2 8B FLAT HEAD M2 5 5B FLAT HEAD M2 5 5B FLAT HEAD ...

Page 329: ...Manual 960 507 5 Remove the following screws securing the hinges at the back and remove the hinges while turning them M2 5 6 Tapping screw 2 Figure 4 57 Removing the hinge 2 6 Pull out the LCD cable from the hole M2 5 6 Tapping M2 5 6 Tapping Hinge Hinge LCD cable ...

Page 330: ... through the hole 2 Set the both sides hinges and secure them with the following screws on the back M2 5 6 Tapping screw 2 3 Secure both the hinges with the following screws M2 5 5B FLAT HEAD screw 2 4 Secure the following screws and stick the mask seals M2 5 2 8B FLAT HEAD screw 2 5 Install the hinge cap 6 Set the LCD cable holderand secure it with the following screw M2 5 4B FLAT HEAD screw 1 ...

Page 331: ...E When working with a LCD module always use a flat grounded table Handle the backlight unit in the environment without dust such as on the clean bench Keep the worktable free from any screws or other material that may scratch the LCD surface Use an anti static or protective sheet When replacing the FL unit cover with a finger protector or similar to prevent soiling or scratching the LCD panel Be c...

Page 332: ...g or damaging the LCD panel Be careful not to let dust or other foreign substance into the module Disassembling the 14 1 inch XGA Samsung Fluorescent Lamp To disassemble the 14 1 inchXGA Samsung fluorescent lamp follow the steps below and refer to Figure 4 58 to 4 68 1 Remove the PCB cover and COF cover CAUTION Handle with care not to damage the COF of S D and G D ICs Figure 4 58 Replacing Samsung...

Page 333: ...nt Procedure TECRA M3 Maintenance Manual 960 507 4 87 2 Remove the lamp wire tape and aluminum tape Figure 4 59 Replacing Samsung fluorescent lamp XGA 2 Figure 4 60 Replacing Samsung fluorescent lamp XGA 3 Lamp wire tape Aluminum tape ...

Page 334: ...26 Fluorescent Lamp 4 88 TECRA M3 Maintenance Manual 960 507 3 Remove the two screws from the PCB Figure 4 61 Replacing Samsung fluorescent lamp XGA 4 Figure 4 62 Replacing Samsung fluorescent lamp XGA 5 PCB screw L PCB screw R ...

Page 335: ...lacement Procedure TECRA M3 Maintenance Manual 960 507 4 89 4 Remove the four screws from the top chassis Figure 4 63 Replacing Samsung fluorescent lamp XGA 6 Screw upper right Screw upper left Screw lower right Screw lower left ...

Page 336: ...90 TECRA M3 Maintenance Manual 960 507 5 Separate the panel assembly from the backlight assembly CAUTION Handle with care not to damage the COF of S D and G D ICs Figure 4 64 Replacing Samsung fluorescent lamp XGA 7 Panel assembly Backlight assembly ...

Page 337: ...scent Lamp 4 Replacement Procedure TECRA M3 Maintenance Manual 960 507 4 91 6 Remove the two clips 7 Remove the backlight assembly Figure 4 65 Replacing Samsung fluorescent lamp XGA 8 Backlight assembly Clip Clip ...

Page 338: ...ent Procedure 4 26 Fluorescent Lamp 4 92 TECRA M3 Maintenance Manual 960 507 8 Remove the two screws fixing the back cover of the fluorescent lamp Figure 4 66 Replacing Samsung fluorescent lamp XGA 9 Screw Screw ...

Page 339: ...mp 4 Replacement Procedure TECRA M3 Maintenance Manual 960 507 4 93 9 Remove the grounding wire of the fluorescent lamp from the frame Figure 4 67 Replacing Samsung fluorescent lamp XGA 10 Grounding wire Active wire Frame ...

Page 340: ... Replacement Procedure 4 26 Fluorescent Lamp 4 94 TECRA M3 Maintenance Manual 960 507 10 Remove the fluorescent lamp from the frame Figure 4 68 Replacing Samsung fluorescent lamp XGA 11 Fluorescent lamp ...

Page 341: ...Set the fluorescent lamp on the flame in place 2 Connect the grounding wire of the fluorescent lamp to the frame 3 Fix the back cover of the fluorescent lamp with the two screws 4 Install the backlight assembly 5 Install the two clips 6 Install the panel assembly to the backlight assembly 7 Secure the top chassis with the four screws 8 Secure the PCB with the two screws 9 Stick the lamp wire tape ...

Page 342: ...le Disassembling the 14 1 inch XGA TMD Fluorescent Lamp To disassemble the 14 1 inchXGA TMD fluorescent lamp follow the steps below and refer to Figure 4 69 to 4 79 Peeling off the tapes and insulation sheets 1 Place the LCD module face down on a flat table that has no alien substance on it Make sure there is no dust on the desk to avoid scratching the surface of the LCD module Place a protection ...

Page 343: ...7 CAUTION 1 Be careful not to damage the TAB 2 Leave the insulation sheet on the bezel to allow the reuse of the sheet Figure 4 69 Replacing TMD fluorescent lamp XGA 1 1 Fixing tape for FL cable Insulation sheet Product Label 2 Fixing tape for lamp clip Fixing tape for Insulation sheet ...

Page 344: ...de of the bezel as shown in Figure 4 70 3 In the order 1 and 2 shown in Figure 4 70 remove the screws from the left and right hand sides of the module CAUTION 1 To unfasten the screws use an insert bit of point size 0 for Philips screwdrivers 2 Leave the insulation sheet on the bezel to allow the reuse of the sheet Figure 4 70 Replacing TMD fluorescent lamp XGA 2 Product Label Insulation sheet Lam...

Page 345: ...oving the bezel 1 Turn the LCD module face up with the insulation sheets on it 2 Release the latches of the bezel and frame three points on upper side CAUTION Do not damage the TAB when releasing the latches on the upper area Figure 4 71 Replacing TMD fluorescent lamp XGA 3 Latch Latch Latch ...

Page 346: ... 26 Fluorescent Lamp 4 100 TECRA M3 Maintenance Manual 960 507 Opening the PCB 1 Spread out the PCB horizontally as shown in Figure 4 72 CAUTION Be careful not to damage the TAB Figure 4 72 Replacing TMD fluorescent lamp XGA 4 ...

Page 347: ...4 73 2 Completely remove the double sided tape remaining on the reverse side of the cell CAUTION 1 Remove the tape slowly not to break the cell The cell and frame are glued by double sided adhesive tape as shown in Figure 4 73 2 Be careful not to remove the light shielding tapes from the upper left and right sides of the cell Figure 4 73 Replacing TMD fluorescent lamp XGA 5 Double sided tape ...

Page 348: ...g to Figure 4 74 Figure 4 74 Replacing TMD fluorescent lamp XGA 6 The sheet must not be dislocated from the frame The sheet must not be dislocated from the frame The sheet must not be dislocated from the frame The frame must not be overlaid with the prism sheet etc The frame must not be overlaid with the prism sheet etc The frame must not be overlaid with the prism sheet etc ...

Page 349: ...t the backlight is free of dust foreign objects or damage Perform this check also for the reverse side of the cell Then install the PCB assembly cell in the backlight unit CAUTION 1 Align the top left corner of the cell with the corresponding corner of the backlight unit as indicated in Figure 4 75 2 Be careful not to damage the TAB Figure 4 75 Replacing TMD fluorescent lamp XGA 7 Align the top le...

Page 350: ...3 Maintenance Manual 960 507 Folding down and temporary fixing ofthe TAB PCB 1 Fold down the TAB PCB toward the reverse side of the backlight unit as shown in Figure 4 76 CAUTION Be careful not to damage the TAB Figure 4 76 Replacing TMD fluorescent lamp XGA 8 ...

Page 351: ...ust not go beyond the edges of the bezel 2 Be careful not to damage the cables and TAB 3 The bezel latches must be engaged there are three latches Figure 4 77 Replacing TMD fluorescent lamp XGA 9 Next fit the bezel s edge close to the TAB Engage the three latches First fit the bezel s edge close to the lamp Use care not to damage the FL cable The fold of lamp reflector must not go beyond the bezel...

Page 352: ... 2 Fasten four screws on the right CAUTION 1 Fasten the screws in the orders shown in Figure 4 78 No loose fastening is allowed 2 The tightening torque must not exceed 0 147N m 1 5kgf cm for all the eight screws 3 For the Philips screwdrivers use an insert bit of point size 0 Figure 4 78 Replacing TMD fluorescent lamp XGA 10 Product Label Insulation sheet ...

Page 353: ... tape for fixing the FL cable one point CAUTION When attaching tape and insulation sheet be careful not to damage the TAB and lamp cable connections Figure 4 79 Replacing TMD fluorescent lamp XGA 11 Stick the tape making the line as a guide Fixing tape for FL Fixing tape for lamp clip Fixing tape for FL Lamp clip Stick the tape making the dent of the frame as a guide The tape must not be overlaid ...

Page 354: ...ger covers or gloves to avoid contaminating or damaging the LCD panel Be careful not to let dust or other foreign substance into the module To replace the 14 1 inchSXGA Samsung fluorescent lamp follow the steps below and refer to figures4 80 to 4 85 1 Remove the PCB cover and CFO cover CAUTION Handle with care not to damage COF of S D and G D ICs Figure 4 80 Replacing Samsung fluorescent lamp SXGA...

Page 355: ...M3 Maintenance Manual 960 507 4 109 2 Remove the lamp wire tape and Al tape Figure 4 81 Replacing Samsung fluorescent lamp SXGA 2 3 Remove the two screws from the PCB Figure 4 82 Replacing Samsung fluorescent lamp SXGA 3 Lamp wire tape Al tape Left Right ...

Page 356: ...emove the five screws from the top chassis Figure 4 83 Replacing Samsung fluorescent lamp SXGA 4 5 Separate the top chassis from the mold frame NOTE The order Bottom hook Side hook Left Right Figure 4 84 Replacing Samsung fluorescent lamp SXGA 5 Upper left Bottom left Upper right Bottom right ...

Page 357: ...4 Replacement Procedure TECRA M3 Maintenance Manual 960 507 4 111 6 Separate the panel assembly from the BLU CAUTION Handle with care not to damage COF of S D and G D ICs Figure 4 85 Replacing Samsung fluorescent lamp SXGA 6 ...

Page 358: ...luorescent Lamp 4 112 TECRA M3 Maintenance Manual 960 507 Assembling the 14 1 inch SXGA Samsung Fluorescent lamp The assembly procedure of the 14 1 inch SXGA Samsung fluorescent lamp is the reverse of the above disassembly procedure ...

Page 359: ...Appendices ...

Page 360: ...Appendices App ii TECRA M3 Maintenance Manual 960 507 ...

Page 361: ... connector 72 pin C 8 C 5 CN2100 PC card interface connector 150 pin C 9 C 6 IS2101 SD Card interface connector 12 pin C 11 C 7 CN2200 Mini PCI interface connector 124 pin C 11 C 8 CN2300 Docking interface connector 240 pin C 14 C 9 CN3000 MDC interface connector 30 pin C 17 C 10 CN3001 Modem connector 4 pin C 18 C 11 CN3200 Keyboard interface connector 34 pin C 18 C 12 CN3201 PAD interface connec...

Page 362: ...microphone connector 2 pin C 25 C 30 J6002 External microphone connector 6 pin C 25 C 31 CN3202 Speaker connector 4 pin C 25 C 32 J6000 Headphone connector 6 pin C 26 C 33 CN9511 USB harness connector 8 pin C 26 C 34 CN5622 System board interface connector 20 pin C 27 C 35 CN5620 CRT interface connector 15 pin C 27 C 36 CN5501 TV connector 4 pin C 27 C 37 CN9610 System board interface connector 8 ...

Page 363: ...Appendices TECRA M3 Maintenance Manual 960 507 App v Appendix I Reliability I 1 ...

Page 364: ...tem board FAS2S layout back B 3 Figure B 3 Sound board FAS2A layout front back B 5 Figure B 4 Switch board FGTSW layout front back B 7 Figure B 5 RGB board FAS2G layout front back B 8 Figure E 1 UK keyboard E 1 Figure E 2 US keyboard E 1 Figure F 1 Parallel port wraparound connector F 1 Figure F 2 LAN loopback connector F 1 ...

Page 365: ...C 9 Table C 6 SD Card interface connector 12 pin C 11 Table C 7 Mini PCI interface connector 124 pin C 11 Table C 8 Docking interface connector 240 pin C 14 Table C 9 MDC interface connector 30 pin C 17 Table C 10 Modem connector 4 pin C 18 Table C 11 Keyboard interface connector 34 pin C 18 Table C 12 PAD interface connector 8 pin C 19 Table C 13 Parallel interface connector 25 pin C 19 Table C 1...

Page 366: ...ble C 30 External microphone connector 6 pin C 25 Table C 31 Speaker connector 4 pin C 25 Table C 32 Headphone connector 6 pin C 26 Table C 33 USB harness connector 8 pin C 26 Table C 34 System board interface connector 20 pin C 27 Table C 35 CRT interface connector 15 pin C 27 Table C 36 TV connector 4 pin C 27 Table C 37 System board interface connector 8 pin C 28 Table D 1 Scan codes set 1 and ...

Page 367: ...Appendices TECRA M3 Maintenance Manual 960 507 App ix ...

Page 368: ... When installing the LCD module in the LCD cover be sure to seat it so that it is properly aligned and maximum visibility of the display is maintained 2 For the LCD module be careful to align the four holes at the right side and left side of the LCD module with the corresponding holes in the LCD cover before securing the module with four screws Do not force the module into place because stress can...

Page 369: ...ng on the surface to create a light condensate and wipe it again If the surface is very dirty we recommend a CRT cleaning agent Apply the agent to a cloth and then wipe the panel s surface Do not apply cleanser directly to the panel 4 If water or other liquid is left on the panel s surface for a long period it can change the screen s tint or stain it Be sure to quickly wipe off any liquid ...

Page 370: ... 5 Glass is used in the panel so be careful not to drop it or let it strike a hard object which could cause breakage or cracks 6 CMOS LSI circuits are used in the module so guard against damage from electrostatic discharge Be sure to wear a wrist or ankle ground when handling the module ...

Page 371: ...nance Manual 960 507 7 Do not expose the module to direct sunlight or strong ultraviolet rays for long periods 8 Do not store the module at temperatures below specifications Cold can cause the liquid crystals to freeze lose their elasticity or otherwise suffer damage ...

Page 372: ...0 507 A 5 9 Do not disassemble the LCD module Disassembly can cause malfunctions 10 If you transport the module do not use packing material that contains epoxy resin amine or silicon glue alcohol or oxime These materials can release gas that can damage the panel s polarization ...

Page 373: ...Appendices Appendix A Handling the LCD Module A 6 TECRA M3 Maintenance Manual 960 507 ...

Page 374: ... B Board Layout Appendices TECRA M3 Maintenance Manual 960 507 B 1 Appendix B Board Layout B 1 System Board FAS2S Front View Figure B 1 System board FAS2S layout front B A C F D E G H I J K L M N O Q R S T U V ...

Page 375: ...nterface connector F CN3401 Parallel port connector G CN8770 Fan connector H CN4200 IEEE1394 connector I CN2100 PC card interface connector J CN2200 Mini PCI interface connector K CN1800 HDD connector L CN9500 SN board interface connector M CN9501 USB harness connector N CN3201 Touch pad connector O CN3200 Keyboard connector P CN2000 Not used Q CN5621 RG board interface connector R IS1400 SO DIMM0...

Page 376: ...Appendix B Board Layout Appendices TECRA M3 Maintenance Manual 960 507 B 3 B 2 System Board FAS2S Back View Figure B 2 System board FAS2S layout back E F A B C D G ...

Page 377: ...anual 960 507 Table B 2 System board FAS2S ICs and connectors back Mark Number Name A CN2300 Docking interface connector B CN1801 Select bay interface connector C IS2101 SD card interface connector D IC5000 MAP34 AGP E IC8972 PSC F IC3000 HWH G IC1200 ALVISO GMCH ...

Page 378: ...Appendix B Board Layout Appendices TECRA M3 Maintenance Manual 960 507 B 5 B 3 Sound Board FAS2A Front and Back View front back Figure B 3 Sound board FAS2A layout front back A B C D E F G H I J ...

Page 379: ...back Mark Number Name A J6000 Headphone connector B J6002 External microphone connector C CN4600 USB port 0 connector D CN4601 USB port 3 connector E CN3202 Speaker connector F CN9511 USB harness connector G CN6001 Internal microphone connector H CN9510 System board I F connector I CN4400 Bluetooth I F connector J VR6000 Volume ...

Page 380: ... M3 Maintenance Manual 960 507 B 7 B 4 Switch Board FGTSW Front and Back View front back Figure B 4 Switch board FGTSW layout front back Table B 4 Switch board FGTSW connector front Mark Number Name A PJ9610 System board interface connector A ...

Page 381: ...Manual 960 507 B 5 RGB Board FAS2G Front and Back View front back Figure B 5 RGB board FAS2G layout front back Table B 5 RGB board FAS2G connectors back Mark Number Name A CN5622 System board interface connector B CN5620 CRT connector C CN5501 TV connector A B C ...

Page 382: ...1P I O 14 BDQ07 B1P I O 15 GND 16 BDQ03 B1P I O 17 BDQ02 B1P I O 18 GND 19 BDQ06 B1P I O 20 BDQ08 B1P I O 21 GND 22 BDQ09 B1P I O 23 BDQ13 B1P I O 24 GND 25 BDQ12 B1P I O 26 BDM1 B1P I O 27 GND 28 GND 29 BDQS1 B1N I O 30 MCK3 B1P O 31 BDQS1 B1P I O 32 MCK3 B1N O 33 2R5 B2V 34 GND 35 BDQ10 B1P I O 36 BDQ15 B1P I O 37 BDQ11 B1P I O 38 BDQ14 B1P I O 39 GND 40 GND 41 GND 42 GND 43 BDQ20 B1P I O 44 BDQ...

Page 383: ... NC 85 BBS2 B1P O 86 NC 87 1R8 B1V 88 1R8 B1V 89 BMA12 B1P O 90 BMA11 B1P O 91 BMA09 B1P O 92 BMA07 B1P O 93 BMA08 B1P O 94 BMA05 B1P O 95 1R8 B1V 96 1R8 B1V I 97 BMA05 B1P O 98 BMA04 B1P O 99 BMA03 B1P O 100 BMA02 B1P O 101 BMA01 B1P O 102 BMA00 B1P O 103 1R8 B1V 104 1R8 B1V 105 BMA10 B1P O 106 BBS1 B1P O 107 BBS0 B1P O 108 BRAS B1N I 109 BWE B1N I 110 MCS2 B1N O 111 1R8 B1V 112 1R8 B1V 113 2R5 B...

Page 384: ...Appendix C Pin Assignments Appendices TECRA M3 Maintenance Manual 960 507 C 3 133 GND 134 BDQ39 B1P I O 135 BDQ35 B1P I O 136 BDQ38 B1P I O 137 BDQ34 B1P I O 138 GND ...

Page 385: ...ND 156 GND 157 BDQ48 B1P I O 158 BDQ53 B1P I O 159 BDQ54 B1P I O 160 BDQ52 B1P I O 161 GND 162 GND 163 NC 164 MCK4 B1P O 165 GND 166 MCK4 B1N O 167 BDQS6 B1N I O 168 GND 169 BDQS6 B1P I O 170 BDM6 O 171 GND 172 GND 173 BDQ55 B1P I O 174 BDQ51 B1P I O 175 BDQ50 B1P I O 176 BDQ49 B1P I O 177 GND 178 GND 179 BDQ60 B1P I O 180 BDQ61 B1P I O 181 BDQ57 B1P I O 182 BDQ56 B1P I O 183 GND 184 GND 185 BDM7 ...

Page 386: ... I O 17 ADQ02 B1P I O 18 GND 19 ADQ06 B1P I O 20 ADQ08 B1P I O 21 GND 22 ADQ09 B1P I O 23 ADQ13 B1P I O 24 GND 25 ADQ12 B1P I O 26 ADM1 B1P I O 27 GND 28 GND 29 ADQS1 B1N I O 30 MCK3 B1P O 31 ADQS1 B1P I O 32 MCK3 B1N O 33 2R5 B2V 34 GND 35 ADQ10 B1P I O 36 ADQ15 B1P I O 37 ADQ11 B1P I O 38 ADQ14 B1P I O 39 GND 40 GND 41 GND 42 GND 43 ADQ20 B1P I O 44 ADQ17 B1P I O 45 ADQ16 B1P 46 ADQ21 B1P I O 47...

Page 387: ... B1V 88 1R8 B1V 89 AMA12 B1P O 90 AMA11 B1P O 91 AMA09 B1P O 92 AMA07 B1P O 93 AMA08 B1P O 94 AMA05 B1P O 95 1R8 B1V 96 1R8 B1V I 97 AMA05 B1P O 98 AMA04 B1P O 99 AMA03 B1P O 100 AMA02 B1P O 101 AMA01 B1P O 102 AMA00 B1P O 103 1R8 B1V 104 1R8 B1V 105 AMA10 B1P O 106 ABS1 B1P O 107 ABS0 B1P O 108 ARAS B1N I 109 AWE B1N I 110 MCS2 B1N O 111 1R8 B1V 112 1R8 B1V 113 2R5 B2V 114 MODT2 B1P O 115 MCS3 B1...

Page 388: ...Appendix C Pin Assignments Appendices TECRA M3 Maintenance Manual 960 507 C 7 135 ADQ35 B1P I O 136 ADQ38 B1P I O 137 ADQ34 B1P I O 138 GND ...

Page 389: ...ND 156 GND 157 ADQ48 B1P I O 158 ADQ53 B1P I O 159 ADQ54 B1P I O 160 ADQ52 B1P I O 161 GND 162 GND 163 NC 164 MCK4 B1P O 165 GND 166 MCK4 B1N O 167 ADQS6 B1N I O 168 GND 169 ADQS6 B1P I O 170 ADM6 O 171 GND 172 GND 173 ADQ55 B1P I O 174 ADQ51 B1P I O 175 ADQ50 B1P I O 176 ADQ49 B1P I O 177 GND 178 GND 179 ADQ60 B1P I O 180 ADQ61 B1P I O 181 ADQ57 B1P I O 182 ADQ56 B1P I O 183 GND 184 GND 185 ADM7 ...

Page 390: ...O 7 SOD10 P3P I O 8 SOD05 P3P I O 9 SOD11 P3P I O 10 SOD04 P3P I O 11 SOD12 P3P I O 12 SOD03 P3P I O 13 SOD13 P3P I O 14 SOD02 P3P I O 15 SOD14 P3P I O 16 SOD01 P3P I O 17 SOD15 P3P I O 18 SOD00 P3P I O 19 N C 20 GND 21 GND I 22 SODREQ P3P I 23 GND I 24 SODIOW P3N O 25 GND I 26 SODIOR P3N O 27 GND I 28 SOIORY P3P I 29 GND I 30 SODACK P3N O 31 N C I 32 SOIRQ P3P I 33 N C I 34 SODA1 P3P O 35 SODA2 P...

Page 391: ...19 PDD11 P3P I O 20 PDD03 P3P I O 21 PDD12 P3P I O 22 PDD02 P3P I O 23 PDD13 P3P I O 24 SB P5V 25 SB P5V 26 PDD01 P3P I O 27 PDD14 P3P I O 28 PDD00 P3P I O 29 PDD15 P3P I O 30 GND 31 GND 32 PDDREQ P3P O 33 GND 34 PDIOW P3N O 35 GND 36 PDIOR P3N O 37 GND 38 PIORDY P3P O 39 NC 40 PDDACK P3N O 41 GND 42 IDEREQ P3P O 43 NC 44 PDA1 P3P I 45 SB P5V 46 SB P5V 47 SB P5V 48 PDA0 P3P I 49 PDA2 P3P I 50 PDCS...

Page 392: ...C 12 NC 13 NC 14 NC 15 NC 16 NC 17 GND 18 GND 19 GND 20 GND 21 GND 22 GND 23 PETCRD P3P O 24 PETCRD P3N O 25 GND 26 GND 27 PERCRD P3P I 28 PERCRD P3N I 29 GND 30 GND 31 GND 32 GND 33 GND 34 XPRCRD P3P O 35 XPECRD P3N O 36 GND 37 GND 38 GND 39 GND 40 GND 41 GND 42 CPPE E3N I 43 GND 44 CRDCRQ E3N I 45 CRD P3V 46 CRD P3V 47 CRD P3V 48 CRD P3V 49 CRD P3V 50 CRDRST E3N O 51 GND 52 CRD E3V 53 CRD E3V 54...

Page 393: ...Appendices Appendix C Pin Assignments C 12 TECRA M3 Maintenance Manual 960 507 65 NC 66 GND 67 GND 68 NC 69 GND 70 CPUSB E3N I ...

Page 394: ...EYP I O 98 ACRST EYN I O 99 ACAD21 EYP I O 100 GND 101 ACVS2 E3P I O 102 ACAD20 EYP I O 103 ACAD19 EYP I O 104 ACAD18 EYP I O 105 ACAD17 EYP I O 106 ACCBE2 EYN I O 107 ACFRAM EYN I O 108 GND 109 ACIRDY EYN I O 110 ACTRDY EYN I O 111 ACCLK EYP I O 112 MCVPPB EYV 113 MCVCCB EYV 114 MCVCCB EYV 115 ACINT EYN I 116 ACDEVS EYN I O 117 ACGNT EYN O 118 GND 119 ACSTOP EYN I O 120 ACPERR EYN I O 121 ACLOCK ...

Page 395: ...Appendices Appendix C Pin Assignments C 14 TECRA M3 Maintenance Manual 960 507 143 ACAD03 EYP I O 144 ACAD04 EYP I O ...

Page 396: ... O Pin No Signal Name I O 1 SDAT3 E3P I O 2 SDCMD E3P I O 3 GND 4 SD P3V 5 SDCLK E3P I 6 GND 7 SDAT0 E3P I O 8 SDAT1 E3P I O 9 SDAT2 E3P I O 10 SDCD E3N I 11 GND 12 SDWP E3P I C 7 CN2200 Mini PCI interface connector 124 pin Table C 7 Mini PCI interface connector 124 pin 1 3 Pin No Signal Name I O Pin No Signal Name I O 1 NC 2 NC 3 NC 4 NC 5 NC 6 NC 7 NC 8 NC 9 NC 10 NC 11 NC 12 NC 13 WLON S3N O 14...

Page 397: ...D19 P3P I O 54 AD20 P3P I O 55 GND 56 PAR P3P I O 57 AD17 P3P I O 58 AD18 P3P I O 59 CBE2 P3N I O 60 AD16 P3P I O 61 IRDY P3N I O 62 GND 63 P3V 64 FRAME P3N I O 65 CLKRUN P3N I O 66 TRDY P3N I O 67 SERR P3N I 68 STOP P3N I O 69 GND 70 P3V 71 PERR P3N I O 72 DEVSEL P3N I O 73 CBE1 P3N I O 74 GND 75 AD14 P3P I O 76 AD15 P3P I O 77 GND 78 AD13 P3P I O 79 AD12 P3P I O 80 AD11 P3P I O 81 AD10 P3P I O 8...

Page 398: ...60 507 C 17 103 NC 104 GND 105 NC 106 NC 107 NC 108 NC Table C 7 Mini PCI interface connector 124 pin 3 3 Pin No Signal Name I O Pin No Signal Name I O 109 NC 110 NC 111 NC 112 NC 113 GND 114 GND 115 NC 116 NC 117 GND 118 NC 119 GND 120 GND 121 NC 122 NC 123 NC 124 B3V ...

Page 399: ... DRED PXP O 14 DGREEN PXP O 15 DBLUE PXP O 16 DVSYNC P5P O 17 NVBSCL P5P I O 18 NC 19 GND 20 NC 21 NC 22 DVITX2 P3P O 23 DVITX2 P3N O 24 DVITX1 P3P O 25 DVITX1 P3N O 26 DVITX0 P3P O 27 DVITX0 P3N O 28 GND 29 GND 30 DVITXC P3P O 31 DVITXC P3N O 32 DVIDET S3N O 33 NC 34 NC 35 NC 36 NC 37 GND 38 NC 39 NC 40 NC 41 GND 42 NC 43 NC 44 NC 45 GND 46 NC 47 NC 48 NC 49 GND 50 NC 51 NC 52 NC 53 Not Mount 54 ...

Page 400: ... 83 NC 84 NC 85 NC 86 NC 87 NC 88 GND 89 GND 90 NC 91 NC 92 NC 93 NC 94 NC 95 NC 96 NC 97 GND 98 NC 99 NC 100 NC 101 GND 102 NC 103 NC 104 NC 105 GND 106 NC 107 NC 108 NC 109 GND 110 NC 111 NC 112 NC 113 Not Mount 114 Not Mount 115 BIDCN EXN 116 Not Mount 117 BIDCP EXP 118 Not Mount 119 Not Mount 120 Not Mount 121 DCOUT 122 DCOUT 123 DSSCL S5P I O 124 IF P5V 125 M5V 126 DTPA P3P I O 127 GND 128 DT...

Page 401: ...Appendices Appendix C Pin Assignments C 20 TECRA M3 Maintenance Manual 960 507 139 GND 140 PWRSW S3N O 141 DCD PYP I 142 DSR PYP I 143 TXD PYN O 144 RING PYP I ...

Page 402: ... 167 NC 168 NC 169 GND 170 NC 171 NC 172 NC 173 GND 174 Not Mount 175 LAN E3V 176 Not Mount 177 Not Mount 178 NC 179 BIDAP EXP I 180 BIDAN EXN I 181 DCOUT 182 DCOUT 183 DSSDA S5P I O 184 IF P5V 185 NC 186 DTPA P3N I O 187 GND 188 DTPB P3N I O 189 USBP2 S3P I O 190 USBP2 S3N I O 191 GND 192 NC 193 NC 194 DOUTR PXP I 195 DOUTR PXN I 196 DOUTL PXN I 197 DINL PXN O 198 DINR PXP O 199 GND 200 RXD PYN I...

Page 403: ...Appendices Appendix C Pin Assignments C 22 TECRA M3 Maintenance Manual 960 507 217 GND 218 NC ...

Page 404: ...33 GND 234 ACT E3N I 235 LINK E3N I 236 DOCDT2 S3N I 237 Not mounted 238 Not mounted 239 BIDBP EXP O 240 BIDBN EXN O C 9 CN3000 MDC interface connector 30 pin Table C 9 MDC interface connector 30 pin Pin No Signal Name I O Pin No Signal Name I O 1 NC 2 GND 3 GND 4 NC 5 NC 6 NC 7 NC 8 GND 9 NC 10 NC 11 NC 12 NC 13 NC 14 NC 15 GND 16 E3V 17 E3V 18 NC 19 GND 20 GND 21 NC 22 M97SY2 B3P O 23 M97OT2 P3P...

Page 405: ...ctor 34 pin Pin No Signal Name I O Pin No Signal Name I O 1 P5V 2 SPY PXP O 3 SP GND 4 SPX PXP O 5 SP P5V 6 P5V 7 KBSC15 S3N O 8 KBSC14 S3N O 9 KBRT07 S3N I 10 KBRT06 S3N I 11 KBSC13 S3N O 12 KBSC12 S3N O 13 KBRT05 S3N I 14 KBRT04 S3N I 15 KBSC11 S3N O 16 KBSC10 S3N O 17 KBRT03 S3N I 18 KBRT02 S3N I 19 KBRT01 S3N I 20 KBSC09 S3N O 21 KBSC08 S3N O 22 KBSC07 S3N O 23 KBRT00 S3N I 24 KBSC06 S3N O 25 ...

Page 406: ...nal Name I O Pin No Signal Name I O 1 STROB P5N O 2 PDB00 P5P I O 3 PDB01 P5P I O 4 PDB02 P5P I O 5 PDB03 P5P I O 6 PDB04 P5P I O 7 PDB05 P5P I O 8 PDB06 P5P I O 9 PDB07 P5P I O 10 ACK P5N I 11 BUSY P5P I 12 PE P5P I 13 SELCT P5P I 14 AUTFD P5N O 15 ERROR P5N I 16 PINIT P5N O 17 SLIN P5N O 18 GND 19 GND 20 GND 21 GND 22 GND 23 GND 24 GND 25 GND C 14 CN4100 LAN interface connector 14 pin Table C 14...

Page 407: ...Appendices Appendix C Pin Assignments C 26 TECRA M3 Maintenance Manual 960 507 13 LAN E3V 14 LAN E3V ...

Page 408: ... LCD interface connector 40 pin Pin No Signal Name I O Pin No Signal Name I O 1 PNL P3V 2 GND 3 PNL P3V 4 TXDT6 P3N O 5 BRT2DA S3P O 6 TXDT6 P3P O 7 PNL2 P3P I 8 TXDT4 P3N O 9 PNL1 P3P I 10 TXDT4 P3P O 11 PNL0 P3P I 12 TXCK1 P3N O 13 GND 14 TXCK1 P3P O 15 GND 16 TXDT5 P3N O 17 GND 18 TXDT5 P3P O 19 GND 20 GND 21 GND 22 GND 23 GND 24 TXDT1 P3N O 25 GND 26 TXDT1 P3P O 27 GND 28 TXDT2 P3N O 29 GND 30...

Page 409: ... 1st Battery connector 10 pin Pin No Signal Name I O Pin No Signal Name I O 1 PVBL1 2 BTMP1 I 3 DCHG 4 M5V 5 PSCL S5P I O 6 PSDA S5P I O 7 GND 8 DBT10V S5N I 9 GND 10 GND C 19 CN9990 RTC Battery connector 3 pin Table C 19 RTC Battery connector 3 pin Pin No Signal Name I O Pin No Signal Name I O 1 ZS PWCHKF 2 NC 3 GND C 20 CN8770 FAN interface connector 3 pin Table C 20 FAN interface connector 3 pi...

Page 410: ... 13 M97SY1 P3P I 14 M97IN1 P3P I 15 GND 16 X97BCK P3P I 17 GND 18 DOUTR PXN I 19 DOUTR PXP I 20 DOUTL PXN I 21 DOUTL PXP I 22 DINR PXN O 23 DINR PXP O 24 DINL PXN O 25 DINL PXP O 26 P3V 27 X14SND P3P O 28 GND 29 SPKON P3N O 30 SNDMUT S3N O 31 AMPSD S3N O 32 SND GND 33 SND GND 34 SND GND 35 SND GND 36 ATBEEP E3P O 37 SND P5V 38 SND P5V 39 SND P5V 40 SND P5V C 22 CN9501 USB harness connector 8 pin T...

Page 411: ...PXP O 2 GND 3 GREEN PXP O 4 GND 5 BLUE PXP O 6 GND 7 GND 8 GND 9 SVSYNC P3P O 10 SHSYNC P3P O 11 GND 12 GND 13 CRTSCL P5P O 14 CRTSDA P5P O 15 GND 16 PVON S5P I 17 TVCHRO PXP O 18 GND 19 TVLUMA PXP O 20 GND C 24 CN9600 SW board interface connector 8 pin Table C 24 SW board interface connector 8 pin Pin No Signal Name I O Pin No Signal Name I O 1 PWRSW S3N I 2 GND 3 GPBTNA S3N I 4 GPBTNB S3N I 5 PN...

Page 412: ...L PXN I 18 DINR PXP I 19 DINR PXN I 20 DOUTL PXP O 21 DOUTL PXN O 22 DOUTR PXP O 23 DOUTR PXN O 24 GND 25 X97BCK P3P O 26 GND 27 M97IN1 P3P O 28 M97SY1 P3P O 29 M97OT1 P3P O 30 M97RS1 S3N O 31 PCBEEP E3P I 32 WCHDAT P3P O 33 WCHCLK P3P O 34 VOLBYP P3N I 35 GND 36 BTMDL P3N O 37 BTRST S3N I 38 USBP4 S3P I O 39 USBP4 S3N I O 40 BT P3V C 26 CN4400 Bluetooth interface connector 20 pin Table C 26 Bluet...

Page 413: ...Pin No Signal Name I O 1 USBOPS E5V I 2 USBP3 S3N I O 3 USBP1 S3P I O 4 GND C 29 CN6001 Internal microphone connector 2 pin Table C 29 Internal microphone connector 2 pin Pin No Signal Name I O Pin No Signal Name I O 1 MICIN PXP I 2 A GND C 30 J6002 External microphone connector 6 pin Table C 30 External Microphone connector 6 pin Pin No Signal Name I O Pin No Signal Name I O 1 A GND 2 MICIN PXP I...

Page 414: ...Appendix C Pin Assignments Appendices TECRA M3 Maintenance Manual 960 507 C 33 3 SPOTR PXP 4 SPOTR PXN O ...

Page 415: ...r 6 pin Pin No Signal Name I O Pin No Signal Name I O 1 A GND 2 HEADL PXP O 3 HEADR PXP O 4 A GND 5 SPKEN P5P I 6 NC C 33 CN9511 USB harness connector 8 pin Table C 33 USB harness connector 8 pin Pin No Signal Name I O Pin No Signal Name I O 1 GND 2 USBP3 S3P I O 3 USBP3 S3N I O 4 USB0PS E5V I 5 USB0PS E5V I 6 USBP0 S3P I O 7 USBP0 S3N I O 8 GND ...

Page 416: ...D 12 SVSYNC P3P I 13 SHSYNC P3P I 14 VGA GND 15 BLUE PXP I 16 VGA GND 17 GREEN PXP I 18 VGA GND 19 RED PXP I 20 GND C 35 CN5620 CRT interface connector 15 pin Table C 35 CRT interface connector 15 pin Pin No Signal Name I O Pin No Signal Name I O 1 RED PXP O 2 GREEN PXP O 3 BLUE PXP O 4 NC 5 GND 6 GND 7 GND 8 GND 9 DDC P5V 10 GND 11 NC 12 CRTSDA P5P I O 13 SHSYNC P5P O 14 SVSYNC P5P O 15 CRTSCL P5...

Page 417: ...e Manual 960 507 SW Board C 37 PJ9610 System board interface connector 8 pin Table C 37 System board interface connector 8 pin Pin No Signal Name I O Pin No Signal Name I O 1 PWRSW S3N O 2 KBSC16 S3N I 3 KBRT00 S3N O 4 KBRT03 S3N O 5 PNLOFF S3N O 6 NC 7 GND 8 GND ...

Page 418: ...E F0 1E 04 3 04 84 26 F0 26 05 4 05 85 25 F0 25 06 5 06 86 2E F0 2E 07 6 07 87 36 F0 36 08 7 08 88 3D F0 3D 2 09 8 09 89 3E F0 3E 2 10 9 0A 8A 46 F0 46 2 11 0 0B 8B 45 F0 45 12 _ 0C 8C 4E F0 4E 13 0D 8D 55 F0 55 15 BkSp 0E 8E 66 F0 66 16 Tab 0F 8F 0D F0 0D 17 Q 10 90 15 F0 15 18 W 11 91 1D F0 1D 19 E 12 92 24 F0 24 20 R 13 93 2D F0 2D 21 T 14 94 2C F0 2C 22 Y 15 95 35 F0 35 23 U 16 96 3C F0 3C 2 2...

Page 419: ...D 20 A0 23 F0 23 34 F 21 A1 2B F0 2B 35 G 22 A2 34 F0 34 36 H 23 A3 33 F0 33 37 J 24 A4 3B F0 3B 2 38 K 25 A5 42 F0 42 2 39 L 26 A6 4B F0 4B 2 40 27 A7 4C F0 4C 2 41 28 A8 52 F0 52 43 Enter 1C 9C 5A F0 5A 3 44 Shift L 2A AA 12 F0 12 45 No 102 key 56 D6 61 F0 61 46 Z 2C AC 1A F0 1A 47 X 2D AD 22 F0 22 48 C 2E AE 21 F0 21 49 V 2F AF 2A F0 2A 50 B 30 B0 32 F0 32 51 N 31 B1 31 F0 31 52 M 32 B2 3A F0 3...

Page 420: ... E0 53 E0 D3 E0 71 E0 F0 71 1 79 E0 4B E0 CB E0 6B E0 F0 6B 1 80 Home E0 47 E0 C7 E0 6C E0 F0 6C 1 81 End E0 4F E0 CF E0 69 E0 F0 69 1 83 E0 48 E0 C8 E0 75 E0 F0 75 1 84 E0 50 E0 D0 E0 72 E0 F0 72 1 85 PgUp E0 49 E0 C9 E0 7D E0 F0 7D 1 86 PgDn E0 51 E0 D1 E0 7A E0 F0 7A 1 89 E0 4D E0 CD E0 74 E0 F0 74 1 110 Esc 01 81 76 F0 76 112 F1 3B BB 05 F0 05 113 F2 3C BC 06 F0 06 114 F3 3D BD 04 F0 04 115 F4...

Page 421: ... F0 07 3 124 PrintSc 6 6 6 6 6 126 Pause 7 7 7 7 7 202 Fn 4 203 Win E0 5B E0 DB E0 1F E0 F0 1F 204 App E0 5D E0 DD E0 2F E0 F0 2F Notes 1 Scan codes differ by mode 2 Scan codes differ by overlay function 3 Combination with the Fn key makes different codes 4 Fn key does not generate a code by itself 5 This key corresponds to key No 42 in a 102 key model 6 Refer to Table D 6 No 124 key scan code 7 R...

Page 422: ... 12 E0 69 E0 F0 69 E0 12 83 E0 AA E0 48 E0 C8 E0 2A E0 F0 12 E0 75 E0 F0 75 E0 12 84 E0 AA E0 50 E0 D0 E0 2A E0 F0 12 E0 72 E0 F0 72 E0 12 85 PgUp E0 AA E0 49 E0 C9 E0 2A E0 F0 12 E0 7D E0 F0 7D E0 12 86 PgDn E0 AA E0 51 E0 D1 E0 2A E0 F0 12 E0 7A E0 F0 7A E0 12 89 E0 AA E0 4D E0 CD E0 2A E0 F0 12 E0 74 E0 F0 74 E0 12 203 Win E0 AA E0 5B E0 DB E0 2A E0 F0 12 E0 1F E0 F0 1F E0 12 204 App E0 AA E0 5...

Page 423: ... 83 E0 2A E0 48 E0 C8 E0 AA E0 12 E0 75 E0 F0 75 E0 F0 12 84 E0 2A E0 50 E0 D0 E0 AA E0 12 E0 72 E0 F0 72 E0 F0 12 85 PgUp E0 2A E0 49 E0 C9 E0 AA E0 12 E0 7D E0 F0 7D E0 F0 12 86 PgDn E0 2A E0 51 E0 D1 E0 AA E0 12 E0 7A E0 F0 7A E0 F0 12 89 E0 2A E0 4D E0 CD E0 AA E0 12 E0 74 E0 F0 74 E0 F0 12 203 Win E0 2A E0 5B E0 DB E0 AA E0 12 E0 1F E0 F0 1F E0 F0 12 204 App E0 2A E0 5D E0 DD E0 AA E0 12 E0 2...

Page 424: ...B F0 6B 24 I 5 4C CC 73 F0 73 25 O 6 4D CD 74 F0 74 26 P 4A CA 7B F0 7B 37 J 1 4F CF 69 F0 69 38 K 2 50 D0 72 F0 72 39 L 3 51 D1 7A F0 7A 40 4E CE 79 F0 79 52 M 0 52 D2 70 F0 70 54 53 D3 71 F0 71 55 E0 35 E0 B5 40 4A E0 F0 4A Table D 6 No 124 key scan code Code set 1 Code set 2 Key top Shift Make Break Make Break Prt Sc Common E0 2A E0 37 E0 B7 E0 AA E0 12 E0 7C E0 F0 7C E0 F0 12 Ctrl E0 37 E0 B7 ...

Page 425: ...r Codes D 8 TECRA M3 Maintenance Manual 960 507 Table D 7 No 126 key scan code Code set 1 Code set 2 Key top Shift Make Make Pause Common E1 1D 45 E1 9D C5 E1 14 77 E1 F0 14 F0 77 Ctrl E0 46 E0 C6 E0 7E E0 F0 7E This key generates only make codes ...

Page 426: ...dix E Key Layout Appendices TECRA M3 Maintenance Manual 960 507 E 1 Appendix E Appendix E Key Layout E 1 United Kingdom UK Keyboard Figure E 1 UK keyboard E 2 United States US Keyboard Figure E 2 US keyboard ...

Page 427: ...Appendices Appendix E Key Layout E 2 TECRA M3 Maintenance Manual 960 507 ...

Page 428: ...endices TECRA M3 Maintenance Manual 960 507 F 1 Appendix F Appendix F Wiring diagrams F 1 Parallel Port Wraparound Connector Figure F 1 Parallel port wraparound connector F 2 LAN Loopback Connector Figure F 2 LAN loopback connector ...

Page 429: ...Appendices Appendix F Wiring diagrams F 2 TECRA M3 Maintenance Manual 960 507 ...

Page 430: ...ter that has renewed BIOS data Rewriting the BIOS 1 Set the system to boot mode 2 Turn off the power to the computer 3 Remove the external cable and PC card 4 Connect an USB FDD and insert the BIOS EC KBC rewriting disk into the USB FDD 5 Turn on the power while holding down the No 01 key For example US Keyboard UK Keyboard Keep holding down the key until a message appears on the screen The BIOS r...

Page 431: ...Appendices Appendix G BIOS rewrite procedures G 2 TECRA M3 Maintenance Manual 960 507 ...

Page 432: ...hen you next turn on the power a message may be displayed that the contents of the EC KBC have been erased In this case insert the BIOS EC KBC rewriting disk and the EC KBC will be rewritten 5 Normally it takes about 30 seconds to rewrite the EC KBC It may take 3 minutes maximum depending on the conditions of the computer or ICs The computer is not hung up Allow sufficient time Never reboot or tur...

Page 433: ...Appendices Appendix H EC KBC rewrite procedures H 2 TECRA M3 Maintenance Manual 960 507 ...

Page 434: ...Appendix I Reliability Appendices TECRA M3 Maintenance Manual 960 507 I 1 Appendix I Appendix I Reliability The following table shows MTBF Mean Time Between Failures Table I 1 MTBF Time hours MTBF 5 021 ...

Page 435: ...Appendices Appendix I Reliability I 2 TECRA M3 Maintenance Manual 960 507 ...

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