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2.6 HDD Troubleshooting
2 Troubleshooting Procedures
TECRA 9100 Maintenance Manual (960-347)
2-31
2.6 HDD
Troubleshooting
This section describes how to determine if the HDD is functioning properly. Perform the
steps below starting with Procedure 1 and continuing with the other procedures as required.
Procedure 1: Message Check
Procedure 2: Partition Check
Procedure 3: Format Check
Procedure 4: Diagnostic Test Program Execution Check
Procedure 5: Connector Check and Replacement Check
CAUTION
: The contents of the hard disk will be erased when you execute the HDD
troubleshooting procedures. Transfer the contents of the hard disk to floppy disks or other
storage media.
Procedure 1
Message Check
When the computer’s HDD does not function properly, some of the following error messages
may appear on the display. Start with Check 1 below and perform the other checks as
instructed.
Check 1
If any of the following messages appear, go to Procedure 5. If the following
messages do not appear, perform Check 2.
HDC ERROR (After 5 seconds this message will disappear.)
or
IDE #0 ERROR (After 5 seconds this message will disappear.)
or
IDE #1 ERROR (After 5 seconds this message will disappear.)
Check 2
If either of the following messages appears, go to Procedure 2. If the following
messages do not appear, perform Check 3.
Insert system disk in drive
Press any key when ready .....
or
Non-System disk or disk error
Replace and press any key
Check 3
See whether the Hard Disk option is set to Not used. If it is set to Not used,
choose another setting and restart the computer. If the problem still exists, go to
Procedure 2.
Summary of Contents for Tecra 9100 Series
Page 6: ...vi TECRA 9100 Maintenance Manual 960 347 ...
Page 11: ...Chapter 1 Hardware Overview ...
Page 12: ...1 Hardware Overview 1 ii TECRA 9100 Maintenance Manual 960 347 ...
Page 41: ...Chapter 2 Troubleshooting Procedures ...
Page 42: ...2 Troubleshooting Procedures 2 ii TECRA 9100 Maintenance Manual 960 347 ...
Page 46: ...2 Troubleshooting Procedures 2 vi TECRA 9100 Maintenance Manual 960 347 ...
Page 105: ...Chapter 3 Tests and Diagnostics ...
Page 106: ...3 Tests and Diagnostics 3 ii TECRA 9100 Maintenance Manual 960 347 ...
Page 110: ...3 Tests and Diagnostics 3 vi TECRA 9100 Maintenance Manual 960 347 ...
Page 202: ...3 Tests and Diagnostics 3 29 Sound Test Program 3 92 TECRA 9100 Maintenance Manual 960 347 ...
Page 203: ...Chapter 4 Replacement Procedures ...
Page 204: ...4 Replacement Procedures 4 ii TECRA 9100 Maintenance Manual 960 347 ...
Page 212: ...4 Replacement Procedures 4 x TECRA 9100 Maintenance Manual 960 347 ...
Page 329: ...Appendices ...
Page 330: ...Appendices App ii ...
Page 338: ...Appendices App x ...
Page 344: ...Appendix A Handling the LCD Module A 6 TECRA 9100 Maintenance Manual 960 347 ...
Page 418: ...Appendix E Key Layout E 6 TECRA 9100 Maintenance Manual 960 347 ...
Page 422: ...Appendix G BIOS Rewrite Procedures G 2 TECRA 9100 Maintenance Manual 960 347 ...
Page 424: ...Appendix H EC KBC Rewrite Procedures H 2 TECRA 9100 Maintenance Manual 960 347 ...
Page 426: ...Appendix I Reliability I 2 TECRA 9100 Maintenance Manual 960 347 ...
Page 428: ...Appendix J Connection for Check J 2 TECRA 9100 Maintenance Manual 960 347 ...