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2.2 Troubleshooting Flowchart
2 Troubleshooting Procedures
TECRA 9100 Maintenance Manual (960-347)
2-5
If the diagnostics program cannot detect an error, the problem may be intermittent. The
Running Test program should be executed several times to isolate the problem. Check the
Log Utilities function to confirm which diagnostic test detected an error, then perform the
appropriate troubleshooting procedures as follows:
1. If an error is detected on the system test, memory test, real timer test, perform the
System Board and Processor Module Troubleshooting Procedures in Section 2.4.
2. If an error is detected on the floppy disk test, perform the FDD Troubleshooting
Procedures in Section 2.5.
3. If an error is detected on the hard disk test, perform the HDD Troubleshooting
Procedures in Section 2.6.
4. If an error is detected on the keyboard test, perform the Keyboard Troubleshooting
Procedures in Section 2.7.
5. If an error is detected on the display test, perform the Display Troubleshooting
Procedures in Section 2.8.
6. If an error is detected on the CD-RW test, perform the CD-R/RW Drive
Troubleshooting Procedures in Section 2.9.
7. If an error is detected on the CD-ROM/DVD-ROM test, perform the CD-ROM/DVD-
ROM/COMBO Drive Troubleshooting Procedures in Section 2.10.
8. If an error is detected on the modem test, perform the Modem Troubleshooting
Procedures in Section 2.11.
9. If an error is detected on the LAN test, perform the LAN Troubleshooting Procedures
in Section 2.12.
10. If an error is detected on the Bluetooth test, perform the Bluetooth Troubleshooting
Procedures in Section 2.13.
11. If an error is detected on the Wireless LAN test, perform the Wireless LAN
Troubleshooting Procedures in Section 2.14.
12. If an error is detected on the sound test, perform the Sound Troubleshooting
Procedures in Section 2.15.
Summary of Contents for Tecra 9100 Series
Page 6: ...vi TECRA 9100 Maintenance Manual 960 347 ...
Page 11: ...Chapter 1 Hardware Overview ...
Page 12: ...1 Hardware Overview 1 ii TECRA 9100 Maintenance Manual 960 347 ...
Page 41: ...Chapter 2 Troubleshooting Procedures ...
Page 42: ...2 Troubleshooting Procedures 2 ii TECRA 9100 Maintenance Manual 960 347 ...
Page 46: ...2 Troubleshooting Procedures 2 vi TECRA 9100 Maintenance Manual 960 347 ...
Page 105: ...Chapter 3 Tests and Diagnostics ...
Page 106: ...3 Tests and Diagnostics 3 ii TECRA 9100 Maintenance Manual 960 347 ...
Page 110: ...3 Tests and Diagnostics 3 vi TECRA 9100 Maintenance Manual 960 347 ...
Page 202: ...3 Tests and Diagnostics 3 29 Sound Test Program 3 92 TECRA 9100 Maintenance Manual 960 347 ...
Page 203: ...Chapter 4 Replacement Procedures ...
Page 204: ...4 Replacement Procedures 4 ii TECRA 9100 Maintenance Manual 960 347 ...
Page 212: ...4 Replacement Procedures 4 x TECRA 9100 Maintenance Manual 960 347 ...
Page 329: ...Appendices ...
Page 330: ...Appendices App ii ...
Page 338: ...Appendices App x ...
Page 344: ...Appendix A Handling the LCD Module A 6 TECRA 9100 Maintenance Manual 960 347 ...
Page 418: ...Appendix E Key Layout E 6 TECRA 9100 Maintenance Manual 960 347 ...
Page 422: ...Appendix G BIOS Rewrite Procedures G 2 TECRA 9100 Maintenance Manual 960 347 ...
Page 424: ...Appendix H EC KBC Rewrite Procedures H 2 TECRA 9100 Maintenance Manual 960 347 ...
Page 426: ...Appendix I Reliability I 2 TECRA 9100 Maintenance Manual 960 347 ...
Page 428: ...Appendix J Connection for Check J 2 TECRA 9100 Maintenance Manual 960 347 ...