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If Something Goes Wrong
Resolving a hardware conflict
5.375 x 8.375 ver 2.3
❖
The General tab, which provides basic information about
the device.
❖
The Resource tab, which lists resources assigned to the
monitor, DVD-ROM, multi-function drive, diskette disk
drive, and other power-using functions.
❖
The Drivers tab, which displays the drivers being used by
the device.
A Troubleshooting button is also present.
7
Click troubleshooting.
A Help and Support window for that device appears.
For more information about Device Manager, refer to
Windows
®
XP online help.
Memory problems
Incorrectly connected or faulty memory modules may cause
errors that seem to be device-related. It is worthwhile
checking for these first:
1
Click Start, then click Turn off computer.
2
Click Turn Off.
The operating system shuts down and turns off the computer
automatically.
3
Remove the memory module.
4
Reinstall the memory module, following the instructions
in
, and making sure it is
seated properly.
5
Check for the error again.
6
If the error recurs, remove the memory module entirely
and check for the error again.
If removing the memory module eliminates the error, the
memory module may be faulty. If the error recurs without the