Problem
Procedure
Computer does not boot from hard drive
Insert a system diskette (refer to
Chapter 5,
Disks
and Disk Drives
) and reboot.
There may be a problem with your operating system
files. Refer to your Windows and DOS documentation.
Slow performance or disk errors
Your files may be fragmented. Run SCANDISK to
check the condition of your files and disk. Refer to
your MS-DOS documentation or on-line HELP for
information on running SCANDISK and the
defragmenter.
Run the diagnostic test. Write down any reported
errors. If TDIAGS does not report any errors and you
have exhausted every troubleshooting possibility,
make sure you have backed up all your files.
As a last resort, reformat the hard disk. Then, reload
the operating system and other files.
If problems persist, contact your dealer.
CD ROM Drive
For more information, refer to
Chapter 5,
Disks and Disk Drives
.
Problem
Procedure
You cannot access a CD in the drive
Make sure the drive's drawer is securely closed. Press
gently until it clicks into place.
Open the drawer and make sure the CD is properly
seated. It should lie flat with the label facing up.
A foreign object in the drawer could block laser
light from reading the CD. Make sure there in no
obstruction. Remove any foreign object.
Check whether the CD is dirty. If necessary, wipe it
with a clean cloth dipped in water or a neutral cleaner.
See the
CD care
section in
Chapter 5,
for details on
cleaning.
Check your config.sys and autoexec.bat files to make
sure they have the necessary drivers and execution
lines. Refer to the
CD-ROM driver
section in
Chapter
10,
Toshiba Utilities and Drivers
.
