Installation
Step 4: Install SNMP Service
Strata CTX Attendant Console Installation 03/03
11
Step 4: Install SNMP Service
Simple Network Management Protocol (SNMP) is a computer network monitoring and control
protocol that must be installed on the PC. Follow these steps to make sure it is installed.
1. Select Start > Settings > Control Panel > Add/Remove Programs.
2. Select Add/Remove Windows components (on the left pane).
3. Select Management and monitoring tools.
4. Check Simple Network Management Protocol and click the Details button.
Step 5: First Time Installation
1. Insert the CTX Attendant Console CD-ROM into your CD-ROM drive. From the Main menu
(shown below), click on “Install CTX Attendant Console.”
Important!
To run any of the
components, please click
once only. Do not
double-click or you will
run two parallel
installations of the same
component with
unpredictable results.
2. From the InstallShield Wizard for CTX Attendant Console window, click Next.
3. Enter the Customer Information, click Next.
4. Click Yes if you agree with the License Agreement.
5. Select the Setup Type, then Next.
•
Primary for single consoles: automatically installs the Console and database utility
program at the default location [SystemFileFolder]\Toshiba\CTX Attendant and
[SystemFileFolder]\Toshiba\CTX Attendant Database.
•
Secondary installs the Console program to the target machine without the directory
database utility. The Secondary Consoles can use the directory database installed on the
Primary Console. The directory database contains the list of individuals/departments whose
calls are handled by the Attendant.
6. Press Enter to select the default destination folder or browse and select a different folder. Back
returns to the previous page. Cancel cancels the installation process.
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