Toshiba SG-1801 Owner'S Manual Download Page 36

Page: 36 / 42

TROUBLESHOOTING

Additional Information

PROBLEM

SOLUTION

• The handset is located away from the base or the battery has been

discharged.

→

Return the handset to charge when finished with your call.

• The digital security code is changed.

→

Remove the handset from the base unit and press and hold

. While the handset is emitting, return the handset to the

base unit.

• The battery is low.

→

Place the handset on the base unit to recharge.

• The ringer volume is set to OFF.

→

Turn the ringer volume ON.

• The charging contacts of the handset and the base are not

clean.

→

Clean them with a dry cloth.

• The AC adaptor of the base unit is disconnected.

→

Plug the AC adaptor firmly into the base unit and AC 120V outlet.

• The handset is not on the base.

→

Place the handset on the base properly.

• The handset is too far from the base unit.

→

Bring the handset near the base unit.

• The battery is low.

→

Place the handset on the base unit to recharge.

• The base unit is located in a place with high interference.

→

Relocate to another outlet.

• Interference from TV, Microwave oven, computer and electrical

appliances.

→

Press

to select a clearer channel, or relocate

the base unit.

• Excessive line noise.

→

Check with another telephone.

• The volume control is set too high.

→

Reduce volume to a lower setting.

• The base antenna is not in a vertical position.

→

Lift the antenna to a vertical position.

• The phone needs to be reset.

→

Disconnect the AC adaptor and reconnect it within 2 minutes to

avoid memory loss.

SELECT/CHANNEL

PAGE

The handset does not ring
or receive a page.

The handset does not
ring.

CHARGE LED will not light
when the handset is
placed on the base.

Noise or interference

The unit does not operate
properly.

SG-1801.qxd 4/19/1 9:12 AM Page 36

Summary of Contents for SG-1801

Page 1: ...cordless telephone is CHARGE THE BATTERY Please read and follow the few instructions on PAGE 2 BEFORE YOU DO ANYTHING ELSE 2 4GHz DIGITAL SPREAD SPECTRUM CORDLESS TELEPHONE Preparation Basics Caller ID Call waiting Additional Information SG 1801 qxd 4 19 1 9 12 AM Page 1 ...

Page 2: ...he base unit s charging cradle The IN USE CHARGE LED should light If not see TROUBLESHOOTING page 35 The battery charging period has now started From now until the 12 16 hours period is complete do not let anything cause the handset to be removed from electrical contact with the base unit s charging pins or power to be removed from the base unit SECOND Before you can take advantage of the Caller I...

Page 3: ...tem Hearing Aid Compatible HAC Volume Desk Wall Mountable Bracket included Headset Jack Backlit 3 Line Alphanumeric LCD Display Volume Control 4 Level Ringer Volume and Tone Control FEATURES Toshiba America Consumer Products Inc takes pride in presenting the new 2 4 GHz digital spread spectrum cordless telephone The Toshiba cordless telephone features a 16 digit x 3 line dot matrix liquid crystal ...

Page 4: ... the tone pulse switch 14 Setting or canceling the Auto Talk function 15 Setting or canceling caller ID on call waiting 15 Setting the area code 16 Using the headset and belt clip option 17 Basics BASIC OPERATION 18 Making a call 18 Receiving a call 18 3 number redial 19 Out of range 19 Handset earpiece volume setting 19 Handset ringer volume setting 19 Ringer off 19 Tone Pause 20 Interference or ...

Page 5: ...iting CALLER ID CALL WAITING 28 Answering a call with caller ID service 28 Searching caller ID memory 29 Calling back from the caller ID list 29 Editing caller ID data 30 Transfering CID number to speed dial memory 30 Deleting caller ID data 31 Call waiting 32 Call waiting options 33 Additional Information TROUBLESHOOTING 35 WARRANTY SERVICE 38 WALL MOUNT TEMPLATE 11 SG 1801 qxd 4 19 1 9 12 AM Pag...

Page 6: ...ot allow anything to rest on the power cord Do not locate this product where the cord can be stepped on or tripped over 8 Do not overload wall outlets and extension cords as this can result in the risk of fire or electric shock 9 Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short out parts that could result in a risk of fire o...

Page 7: ...ORTANT SAFETY INSTRUCTIONS BATTERIES 1 Use only the appropriate type and size battery pack specified in the instruction manual provided for this product 2 Do not dispose of the battery pack in a fire The cell may explode Check with State and local codes for possible special disposal instructions 3 Do not open or mutilate the battery pack Released electrolytes are corrosive and may cause damage to ...

Page 8: ...se button page 19 RDL P button page 15 to 16 33 FUNCTION Antenna VOLUME RINGER button Up arrow button VOLUME RINGER button Down arrow button page 19 VOL VOL Caller ID button page 28 to 32 CID button page 32 FLASH button page 22 to 27 32 to 33 SELECT button page 20 CHANNEL button page 30 L D 1 button page 30 LOCAL 3 button page 25 to 27 31 to 32 DELETE button page 18 TALK button Left arrow button p...

Page 9: ...ner s manual Part RC009816 Quick Reference Guide Part RC009817 For purchase of accessories please call 1 877 644 7373 Preparation Charging contacts DC IN 9V jack page 10 LINE modular jack page 10 Tone Pulse switch page 14 Antenna IN USE CHARGE LED button page 21 PAGE Hook SG 1801 qxd 4 19 1 9 12 AM Page 9 ...

Page 10: ...120V 60Hz DC9V Connect the AC adaptor to a continuous power supply AC ADAPTOR INFORMATION Use only the supplied AC adaptor or one matching its specifications exactly with this product Incorrect voltage may damage the unit or cause it to function improperly Preparation Raise the antenna to vertical position Fasten the AC adaptor cord to prevent it from being disconnected Telephone Line Cord Single ...

Page 11: ...template on this page and use it to position two screws minimum length of 13 8 inches into the wall with the heads protruding about 1 4 inch INSTALLATION Preparation Raise the antenna Flip the hook tab over so the tab holds the handset Single Line Telephone Jack RJ11C Power Outlet AC 120 V 60 Hz AC Adaptor Wall mount template IMPORTANT Before mounting select a wall area of sufficient strength If m...

Page 12: ...t the battery cover back by sliding until it snaps into place Make sure not to get the wires of the battery pack caught in the cover 5 Place the handset on the base unit Be sure the IN USE CHARGE LED lights If the IN USE CHARGE LED does not light make sure the AC adaptor is plugged in securely NOTES Use only the supplied battery pack TRB 1981 power source 800mAh 3 6VDC The battery pack is not char...

Page 13: ...eps Finish the call as soon as possible and place the handset on the base unit NOTES If a call comes in when the battery is too low to operate properly you will be unable to answer the call or the call will be disconnected The redial memory numbers backup for up to 2 minutes while you replace the battery pack If you must replace the battery pack during a telephone call complete the replacement of ...

Page 14: ...he following instructions SETTING THE TONE PULSE SWITCH Set the TONE PULSE switch to TONE Place a call If the call does not connect with the TONE setting set the TONE PULSE switch to PULSE SELECT CHANNEL FUNCTION TONE PULSE switch VOL VOL SG 1801 qxd 4 19 1 9 12 AM Page 14 ...

Page 15: ...OR CANCELING CALLER ID ON CALL WAITING This function is preset to ON so that you will receive caller ID on Call Waiting when you subscribe to both local telephone company services When you set this function to Opt you can use seven pre programmed call waiting options See page 33 Call Waiting Options If you do not subscribe to these services be sure to set this function to OFF 1 Press The LCD displ...

Page 16: ...er within your area code only the last 7 digits of the phone number are dialed when you set the area code During call back however the phone will include the area code from where the call originated when it automatically redials the number To avoid this problem always be sure to set the area code of your phone so that the phone will automatically exclude the area code when the incoming code is the...

Page 17: ...et connected Pressing the button of the handset also controls the connected headset s volume If you place the handset on the base unit while the headset is connected be sure the handset is placed properly BELT CLIP You can attach an optional Belt Clip part RC009263 to the handset in order to carry it on your belt Attaching the Belt Clip to the Handset Insert the Belt Clip tabs into the holes on ea...

Page 18: ...L RECEIVING A CALL Handset On The Base 1 Pick up the handset 2 Press 3 Listen for the dial tone 4 Dial the number OR 1 Pick up the handset 2 Dial the number then press TALK TALK Handset Off The Base 1 Press 2 Listen for the dial tone 3 Dial the number OR Dial the number then press TALK TALK Handset On The Base Pick up the handset AutoTalk or press TALK Handset Off The Base Press any button Any Key...

Page 19: ...r will be dialed automatically OUT OF RANGE During a call as you begin to move too far from the base unit the noise increases Then you should move close to the base unit If you travel out of range your call terminates See page 20 Interference or static HANDSET EARPIECE VOLUME SETTING To adjust the earpiece volume press or during a call HANDSET RINGER VOLUME SETTING To adjust the ringer volume pres...

Page 20: ...isplays Scanning while changing channels SELECT CHANNEL 8 7 6 5 4 3 2 1 RDL P 0 TONE PAUSE Talk 0 15 Scanning To To temporarily switch to tone dial When the base is set to pulse mode see page 14 To enter a pause within the dialing sequence Do this Press The following numbers will be sent as tone dialing Press P appears in the display which represents a pause RDL P TONE SG 1801 qxd 4 19 1 9 12 AM P...

Page 21: ... stop paging press or any key at the handset or return the handset to the base unit NOTES You cannot page the handset during a call Be careful not to get your ear too close to the ringer on the back side of the handset while paging as the paging tone may be too loud PAGE PAGE Basics Paging PAGE SG 1801 qxd 4 19 1 9 12 AM Page 21 ...

Page 22: ...n incoming call or a pager call from the base unit during the operation the operation will be cancelled STORING NUMBERS You can store up to 20 digits including and PAUSE as a telephone number and up to 13 characters as a name in one memory address 1 Pick up the handset and press and hold till a beep sounds 2 Enter a two digit number 01 20 or press to select a free memory location number MEM Memory...

Page 23: ...a PBX Press to delete characters as needed 7 Press A confirmation beep sounds and the number is stored 8 The LCD returns to Memory Store screen To store more names and numbers return to step 2 If you do not store a name only the memory location Memory01 appears 9 To finish the operation press or return the handset to the base unit MEM SELECT CHANNEL DELETE RDL P SELECT CHANNEL SELECT CHANNEL Basic...

Page 24: ...ice to enter a space 7 Press once 8 Press six times 6 3 3 3 8 SELECT CHANNEL MEM Number of times key is pressed Keys 1 2 3 4 5 6 7 8 9 1 A B C a b c 2 D E F d e f 3 G H I g h i 4 J K L j k l 5 M N O m n o 6 P Q R S p q r s 7 T U V t u v 8 W X Y Z w x y z 9 blank 0 0 9 WX Y Z 8 TUV 7 PQ RS 6 MNO 5 JKL 4 GHI 3 DEF 2 ABC 1 STEPS FOR ENTERING NAMES AND SPECIAL CHARACTERS Refer to the letters on the nu...

Page 25: ... display the desired destination NOTES When you press the LCD displays both the name and the telephone number When the stored phone number has 14 or more digits is displayed next to the 12th digit Press to see the rest of the numbers and to return 3 Press The selected number will be dialed NOTE If you press while you are selecting a location memory selection is cancelled and the handset returns to...

Page 26: ...dit data go to step a To delete data go to step b a EDITING THE NAME AND TELEPHONE NUMBER Use the number buttons and or buttons to edit the name See Storing Numbers on page 22 for instructions on how to enter names 1 Press to erase a character at the cursor position The next character on the right moves to the cursor position 2 Press 3 Press to erase numbers and enter the correct number 4 Press A ...

Page 27: ...is selected a confirmation tone sounds and the number is erased If is selected the LCD returns to the Memory Store display 3 Press or return the handset to the base unit MEM DELETE SELECT CHANNEL Delete Memory01 Yes s sNo Memory01 Deleted Memory Store 01s sTed Doe 02 DOE JOHN SG 1801 qxd 4 19 1 9 12 AM Page 27 ...

Page 28: ...ceived Incomplete Data When a private name is received Private Name When a private number is received Private Number When an unknown name is received Unknown Name When an unknown number is received Unknown Number 2 When you pick up the phone the display changes to Talk NOTES If you answer a call before the Caller ID message is received for example before the second ring the Caller ID message will ...

Page 29: ...s incoming call 3 Press to return to standby mode CALLING BACK FROM THE CALLER ID LIST 1 Pick up the handset and press Then press or to display the number you wish to call 2 Press The displayed number will be dialed NOTE To enter a number for a long distance call see EDITING CALLER ID DATA page 30 It is not necessary to add a 1 when dialing some area codes If in doubt check your local telephone di...

Page 30: ... call or store procedures To make a call press To store into memory dial press Then select memory location with or and press TRANSFERING CID NUMBER TO SPEED DIAL MEMORY 1 Pick up the handset and press Then press or to indicate the number you want to store in the memory 2 Press 3 Enter a two digit number 01 20 or press to select memory location MEM CID SELECT CHANNEL MEM TALK LOCAL 3 LOCAL 3 L D 1 ...

Page 31: ...o standby mode DELETING CALLER ID DATA DELETE INDIVIDUAL CALLER ID DATA 1 Pick up the handset and press Then press or to display the caller ID number you want to delete from the memory 2 Press Press or to select Yes or No 3 Press or If you select you hear a confirmation tone and the LCD displays the next caller ID data If there is none the LCD displays the number of calls If you select the LCD ret...

Page 32: ...r ID on call waiting you can see who is calling to decide if you want to interrupt your current conversation to answer the incoming call 1 Before answering a call check to see that the caller s name and telephone number are displayed on the screen To switch to the waiting call press on the handset The first caller is put on hold 2 To switch back to the first caller press again NOTES Pressing witho...

Page 33: ...irst 7 Drop Last Talk 0 03 Conferenced 1s sAsk to Hold 2 Tell Busy 3 Take Message Press FUNCTION Press or or number key 1 7 Press SELECT CHANNEL You receive a call waiting call A list of options appears For more information on the options see the table on page 34 Select one of seven options To select Conference press or scroll down to Conference Allows you to speak with your first and second calle...

Page 34: ... call is disconnected 3 Take Message Send 2nd caller to your voice mail service 4 Answer Drop 1 Disconnects 1st caller and answers 2nd caller 5 Conference Starts a 3 way conference call with both callers 6 Drop First Disconnects 1st caller 7 Drop Last Disconnects 2nd caller NOTES When using each of the options listed above an extra charge might apply Not all options are available in all areas Chec...

Page 35: ...e unit is disconnected Plug the AC adaptor into the base unit and the AC 120V outlet The battery is low Place the handset on the base unit to recharge Telephone line cord is disconnected Check both ends of the telephone jack The previous call was not disconnected Press to disconnect the line Trouble with the telephone line Check an extension line Outlet used is controlled by a wall switch in its O...

Page 36: ...e base properly The handset is too far from the base unit Bring the handset near the base unit The battery is low Place the handset on the base unit to recharge The base unit is located in a place with high interference Relocate to another outlet Interference from TV Microwave oven computer and electrical appliances Press to select a clearer channel or relocate the base unit Excessive line noise C...

Page 37: ...e handset to the base unit You have to subscribe to Caller ID Caller ID on Call Waiting services Check with your local telephone company You answered the call before Caller ID data was received Let the phone ring twice before you answer the call The call is via PBX See page 28 The battery is not fully charged Charge the battery Auto talk feature has been set to OFF Set this feature to ON Any key f...

Page 38: ... owner s manual Fasten the AC adaptor cord Raise the antenna to vertical position Telephone Line Cord AC Adaptor Single Line Telephone Jack RJ11C Power Outlet AC 120V 60Hz 1 When you receive a call waiting call press FUNCTION for a list of options 2 Press or to select an option 3 Press SELECT CHANNEL to confirm 4 Press TALK or return the handset to the base to end the call See page 33 in the owner...

Page 39: ...amada en espera deberá subscribirse a ambos servicios de identificación del que llama dato de identificación del que llama con la llamada en espera provisto por su compañía telefónica 1 Presione CID después presione o para visualizar el número que desee marcar 2 Presione TALK después se marcará el número visualizado Borrado de un dato de identificación del que llama Almacenamiento de datos de iden...

Page 40: ...you the opportunity to correct the problem Also you need to know that the phone company does have the right to make changes in their lines and or equipment If these changes might affect your telephone equipment or require changes in the telephone equipment or its connection the phone company will notify you in writing so you have the chance to take whatever action is necessary to ensure uninterrup...

Page 41: ...imitation on how long an implied warranty lasts when an action may be brought or the exclusion or limitation of incidental or consequential damages so the above provisions may not apply to you In The Continental United States contact www toshiba com tacp In Hawaii contact Toshiba Hawaii Inc 327 Kamakee Street Honolulu HI 96814 808 591 9261 Limited One 1 Year Warranty of Labor and parts TACP THI wa...

Page 42: ...1738BZ RC009816 Printed in China IMPORTANT We suggest you record the following information and retain for your records along with your bill of sale or equipment document Model no Serial no Purchase date Dealer Dealer address 2001 TOSHIBA AMERICA CONSUMER PRODUCTS INC SG 1801 qxd 4 19 1 9 12 AM Page 40 ...

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