Toshiba Satellite Pro L550 User Manual Download | Manualshive

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Utilities

ConfigFree®

❖

Click the

ConfigFree

icon

in the notification area, and

then click the desired utility.

If your computer is not connected to a network, the ConfigFree icon
in the notification area is displayed with an “X.”

ConfigFree

®

Utilities

Connectivity Doctor

The Connectivity Doctor lets you analyze your network
connections and fix network connection problems. Using
Connectivity Doctor, you can view detailed network information by
simply moving the mouse pointer.

The Connectivity Doctor works with the following network
devices:

❖

Wired and wireless network devices

❖

Access points

The Connectivity Doctor displays the following information:

❖

Status of the PC Network Connections

❖

Status of wired and wireless connections

❖

Wireless Connection band (a/b/g, etc.)

❖

Status of Wireless Connection switch

(Sample Image) Connectivity Doctor screen

NOTE

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Summary of Contents for Satellite Pro L550

Page 1: ...ite pcsupport toshiba com Toshiba Customer Support Center Calling within the United States 800 457 7777 Calling from outside the United States 949 859 4273 For more information see If Something Goes Wrong on page 166 in this guide SatellitePro L550Series User sGuide ...

Page 2: ...ANT THAT OPERATION OF THE PRODUCT WILL BE UNINTERRUPTED OR ERROR FREE YOU AGREE THAT TOSHIBA ITS AFFILIATES AND SUPPLIERS SHALL HAVE NO RESPONSIBILITY FOR DAMAGE TO OR LOSS OF ANY BUSINESS PROFITS PROGRAMS DATA NETWORK SYSTEMS OR REMOVABLE STORAGE MEDIA ARISING OUT OF OR RESULTING FROM THE USE OF THE PRODUCT EVEN IF ADVISED OF THE POSSIBILITY THEREOF Protection of Stored Data For your important da...

Page 3: ...adiate radio frequency energy and if not installed and used in accordance with the instructions it may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is...

Page 4: ...umber REN for this equipment If requested the information must be provided to the telephone company The modem connects to the telephone line by means of a standard jack called the USOC RJ11C A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC part 68 rules and requirements adopted by the ACTA It is designed to be connected...

Page 5: ...a Corporation Toshiba America Information Systems Inc or an authorized representative of Toshiba or the Toshiba Customer Support Center within the United States at 800 457 7777 or Outside the United States at 949 859 4273 If the equipment is causing harm to the telephone network the telephone company may request that you disconnect the equipment until the problem is resolved Disconnection If you s...

Page 6: ...ntative designated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment Users should ensure for their own protection that the electrical ground connections of the power utility telephone lines and internal metallic water pipe system if present are connect...

Page 7: ...n optimal network performance or even lose your network connection If you should experience any such problem immediately turn off your Bluetooth or Wireless LAN device Please contact Toshiba computer product support on Web site http www toshiba europe com computers tnt bluetooth htm in Europe or pcsupport toshiba com in the United States for more information Radio Frequency Interference Requiremen...

Page 8: ...ss LAN equipment on board airplanes or In any other environment where the risk of interference to other devices or services is perceived or identified as harmful If you are uncertain of the policy that applies on the use of wireless devices in a specific organization or environment e g airports you are encouraged to ask for authorization to use the Wireless LAN device prior to turning on the equip...

Page 9: ...fication number only signifies that the Industry Canada technical specifications were met To prevent radio interference to the licensed service this device is intended to be operated indoors and away from windows to provide maximum shielding Equipment or its transmit antenna that is installed outdoors is subject to licensing Pour empecher que cet appareil cause du brouillage au service faisant l o...

Page 10: ...ore than the specified values of lead Pb mercury Hg and or cadmium Cd defined in the Battery Directive 2006 66 EC then the chemical symbols for lead Pb mercury Hg and or cadmium Cd will appear below the crossed out wheeled bin symbol on the battery In the European Union these symbols indicate that when the last end user wishes to discard this product it must be sent to appropriate facilities for r...

Page 11: ...cations operated in accordance with telecommunication laws and regulations Low power radio frequency electric machinery shall resist against interference from legal communications or from industrial scientific and medical radio emission electric machinery Article 14 Unless approved for any model accredited low power radio frequency electric machinery any company trader or user shall not change the...

Page 12: ...pment uses a frequency bandwidth from 2 400 MHz to 2 483 5 MHz It is possible to avoid the band of mobile object identification systems The frequency bandwidth of this equipment may operate within the same range as industrial devices scientific devices medical devices microwave ovens licensed radio stations and non licensed specified low power radio stations for mobile object identification system...

Page 13: ...hnical Regulation Conformity Certification and the Technical Conditions Compliance Approval and it belongs to the device class of radio equipment of low power data communication system radio station stipulated in the Radio Law and the Telecommunications Business Law of Japan The name of the radio equipment refer to the equipment label provided on the computer Approved by both the JAPAN APPROVALS I...

Page 14: ...rra Argentina CNC 533AN_HMW CNC C 6367 533AN_MMW CNC C 6366 512AN_HMW CNC C 6373 512AN_MMW CNC C 6374 Australia Austria Azerbaijan Bahrain Belgium Bermuda Bosnia Brazil Bulgaria Caicos Islands Cambodia Canada Cayman Islands Chile China Colombia Costa Rica Croatia Curacao Netherlands Antilles Cyprus Czech Republic Denmark Dominican Republic Ecuador El Salvador Egypt Estonia Falkland Islands Finland...

Page 15: ...ama Paraguay Peru Philippines Poland Portugal Puerto Rico Qatar Réunion Romania Russia Saint Martin Saipan San Marino Saudi Arabia Serbia Singapore Slovakia Slovenia South Africa South Korea Spain Sri Lanka Sweden Switzerland Tahiti Taiwan Turkey Turk Islands Ukraine UAE United Arab Emirates United Kingdom Uruguay USA Vatican Venezuela Vietnam Virgin Islands Zimbabwe Albania Argentina CNC 693 GI 2...

Page 16: ... Senegal Serbia Singapore Slovak Republic Slovenia South Africa South Korea Spain Sri Lanka Sweden Switzerland Taiwan Thailand Turkey UAE United Arab Emirates Ukraine United Kingdom Uruguay USA Venezuela Vietnam Yemen Zimbabwe België Belgique For private usage outside buildings across public grounds over less than 300mnospecialregistration with IBPT BIPT isrequired Registration to IBPT BIPT is req...

Page 17: ...to follow Bande de fréquence restreinte seuls les canaux 1 7 2400 et 2454 MHz respectivement doivent être utilisés endroits extérieur en France Vous pouvez contacter l Autorité de Régulation des Télécommunications http www art telecom fr pour la procédure à suivre Italia License required for indoor use Use with outdoor installations not allowed È necessaria la concessione ministeriale anche per l ...

Page 18: ...ceswithoutaWirelessLANAccess Point This device must be used with Access Points that have employed and activated a radar detection feature required for European Community operation in the 5 GHz bands This device will operate under the control of the Access Point in order to avoid operating on a channel occupied by any radar system in the area The presence of nearby radar operation may result in tem...

Page 19: ...t El Salvador Estonia Finland France Germany Ghana Greece Herzegovina Honduras Hong Kong Hungary Iceland India Indonesia Ireland Israel Italy Japan Jordan Kazakhstan Kenya Kuwait Kyrgyzstan Latvia Lebanon Lesotho Liechtenstein Lithuania Luxembourg Macedonia Malaysia Malta Mexico Monaco Morocco Mozambique Netherlands New Zealand Nicaragua Norway Oman Pakistan Panama Papua New Guinea Paraguay Peru P...

Page 20: ... Dominican Republic Ecuador Egypt El Salvador Estonia Finland France Ghana Germany Greece Herzegovina Hong Kong Hungary Iceland India Indonesia Ireland Israel Italy Jamaica Japan Jordan Kazakhstan Kenya Kuwait Kyrgyzstan Latvia Lebanon Liechtenstein Lithuania Luxembourg Macedonia Malaysia Malta Mexico Monaco Morocco Mozambique Netherlands Antilles Netherlands New Zealand Norway Oman Pakistan Panam...

Page 21: ...ia Costa Rica Croatia Cyprus Czech Republic Denmark Dominican Republic Ecuador Egypt El Salvador Estonia Finland France Germany Ghana Greece Guatemala Herzegovina Honduras Hong Kong Hungary Iceland India Indonesia Ireland Israel Italy Japan Jate Japan Teleco Jordan Kazakhstan Kenya Kyrgyzstan Kuwait Latvia Lebanon Lesotho Liechtenstein Lithuania Luxembourg Macedonia Malaysia Malta Mexico Monaco Mo...

Page 22: ...ilable in Ch1 Ch11 802 11b g Ch36 40 44 48 52 56 60 64 149 153 157 161 165 802 11a Wake up on wireless lan function is not available in battery mode 802 11b g 2 4 GHz 802 11a 5 GHz Sweden Switzerland Taiwan Thailand Turkey Ukraine UAE United Arab Emirates United Kingdom Uruguay USA Venezuela Vietnam Yemen Zimbabwe Australia Brunei Canada Chile Hong Kong India Indonesia Malaysia Mexico New Zealand ...

Page 23: ...LAN Adapters are based on the Draft Release Version 1 0 of the IEEE 802 11n specification An adapter with 11a b 11a b g or 11a b g n can communicate on any of its supported formats the actual connection will be based on the access point to which it connects Connection compatibility with the wireless equipment in Draft 11n mode is not guaranteed The Draft 11n function cannot be used with WEP TKIP D...

Page 24: ...n the United States for more information When you use Bluetooth cards from TOSHIBA close to 2 4 GHz Wireless LAN devices Bluetooth transmissions might slow down or cause errors If you detect certain interference while you use Bluetooth cards from TOSHIBA always change the frequency move your computer to the area outside of the interference range of 2 4 GHz Wireless LAN devices 40 meters 43 74 yard...

Page 25: ...ts with Bluetooth wireless technology operate within the guidelines found in radio frequency safety standards and recommendations TOSHIBA believes Bluetooth wireless technology is safe for use by consumers These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret th...

Page 26: ...HIBA shall be used in such a manner that the potential for human contact during normal operation is minimized Regulatory statements This product complies with any mandatory product specification in any country region where the product is sold In addition the product complies with the following European Union EU and EFTA This equipment complies with the R TTE directive 1999 5 EC and has been provid...

Page 27: ...nstructions This appliance contains a laser system and is classified as a CLASS 1 LASER PRODUCT To use this model properly read the user s guide carefully and keep it for your future reference Never attempt to disassemble adjust or repair an optical drive You could damage the drive You would also be exposed to laser light or other safety hazards resulting in serious injury Always contact an author...

Page 28: ...ulations is prohibited Notice The information contained in this manual including but not limited to any product specifications is subject to change without notice TOSHIBA CORPORATION AND TOSHIBA AMERICA INFORMATION SYSTEMS INC TOSHIBA PROVIDES NO WARRANTY WITH REGARD TO THIS MANUAL OR ANY OTHER INFORMATION CONTAINED HEREIN AND HEREBY EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR...

Page 29: ...demarks of Intel Corporation or its subsidiaries in the United States and other countries Memory Stick and Memory Stick PRO are trademarks or registered trademarks of Sony Corporation Microsoft Outlook and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries MultiMediaCard and MMC are registered trademarks of MultiMediaCard Ass...

Page 30: ...Service options 41 Chapter 1 Getting Started 42 Selecting a place to work 42 Setting up a work environment 42 Keeping yourself comfortable 43 Precautions 43 Important information on your computer s cooling fan 45 Setting up your computer 45 Connecting to a power source 46 Charging the main battery 48 Using the computer for the first time 49 Opening the display panel 49 ...

Page 31: ...ecovery DVDs media 69 Restoring from recovery DVDs media 70 Erasing the Internal Storage Drive 72 Checking the internal storage drive operating status 73 Installing drivers and applications 74 Using the TouchPad 74 Adjusting TouchPad settings 76 Disabling or enabling the TouchPad 77 Using external display devices 77 Connecting the display device 77 Directing the display output when you turn on the...

Page 32: ...Starting a program 96 Starting a program from the Start menu 96 Starting a program from Windows Explorer 97 Starting a program using the Search programs and files field 98 Saving your work 98 Printing your work 100 Backing up your work 101 Restoring your work 102 Using the optical drive 102 Optical drive components 103 Media control buttons 104 Inserting an optical disc 104 Playing an audio CD 106...

Page 33: ...ttery power 117 Power Plans 118 Using a hot key to set the Power Plan 119 Using the TOSHIBA eco power plan 120 Changing the main battery 120 Removing the battery from the computer 121 Inserting a charged battery 122 Taking care of your battery 123 Safety precautions 123 Maintaining your battery 124 Disposing of used batteries 125 Traveling tips 126 Chapter 4 Exploring Your Computer s Features 127 ...

Page 34: ...an ExpressCard 138 Using the Memory card reader 139 Inserting memory media 140 Removing memory media 140 Using the eSATA USB combo port 141 Chapter 5 Utilities 142 TOSHIBA Assist 143 Connect 144 Secure 145 Protect Fix 146 Optimize 147 TOSHIBA Application Installer 148 Setting passwords 149 Using an instant password 149 Using a supervisor password 150 Using a user password 151 Deleting a user passw...

Page 35: ...e Windows operating system can help you 172 Fixing a problem with Device Manager 173 Checking device properties 173 Memory problems 174 Power and the batteries 174 Keyboard problems 176 Display problems 176 Disk or storage drive problems 178 Error checking 178 Optical drive problems 180 Sound system problems 181 ExpressCard problems 181 ExpressCard checklist 181 Resolving ExpressCard problems 182 ...

Page 36: ...e Hot Key Cards 197 Application Cards 198 Using the Application Cards 199 Card Case 199 Hot key functions 200 Volume Mute 200 Lock Instant security 201 Power plan 202 Sleep mode 203 Hibernation mode 204 Output Display switch 205 Display brightness 206 Disabling or enabling wireless devices 207 Disabling or enabling the TouchPad 208 Zoom Display resolution 209 Keyboard hot key functions 210 Appendi...

Page 37: ...nergy efficiency Your computer ships with the power management options preset to a configuration that will provide the most stable operating environment and optimum system performance for both AC power and battery modes To conserve energy your computer is set to enter the low power Sleep mode which shuts down the system and display within 15 minutes of inactivity in AC power mode We recommend that...

Page 38: ...formation regarding the ENERGY STAR Program This computer is compatible with European Union Directive 2002 95 EC Restriction of the use of certain Hazardous Substances in electrical and electronic equipment RoHS which restricts use of lead cadmium mercury hexavalent chromium PBB and PBDE Toshiba requires its computer component suppliers to meet RoHS requirements and verifies its suppliers commitme...

Page 39: ...e accuracy of the information provided herein product specifications configurations prices system component options availability are all subject to change without notice For the most up to date product information about your computer or to stay current with the various computer software or hardware options visit Toshiba s Web site at pcsupport toshiba com This guide This guide introduces the compu...

Page 40: ...n death or serious injury Indicates a potentially hazardous situation which if not avoided could result in death or serious injury Indicates a potentially hazardous situation which if not avoided may result in minor or moderate injury Indicates a potentially hazardous situation which if not avoided may result in property damage Provides important information Other icons used Additional icons highl...

Page 41: ...entation Your computer comes with the following documentation An electronic version of the user s guide this document It may also contain guides for other programs that may come with your system For accessory information visit Toshiba s Web site at accessories toshiba com Service options Toshiba offers a full line of optional service programs to complement its standard limited warranty Toshiba s s...

Page 42: ...puter in order to avoid potential hazards that could cause bodily injury property damage or damage the computer Selecting a place to work Your computer is portable and designed to be used in a variety of circumstances and locations Setting up a work environment Place the computer on a hard flat surface that is large enough for the computer and any other items you are using such as a printer Leave ...

Page 43: ...cautions Your computer is designed to provide optimum safety and ease of use and to withstand the rigors of travel You should observe certain precautions to further reduce the risk of personal injury or damage to the computer Avoid prolonged physical contact with the underside or surface of the computer Never allow any liquids to spill into any part of your computer and never expose the computer t...

Page 44: ...rning off the computer while it is reading from or writing to a disk disc or flash media may damage the disk disc or flash media the drive or both Keep the computer and disks away from objects that generate strong magnetic fields such as large stereo speakers Information on some disks is stored magnetically Placing a magnet too close to a disk can erase important files Handle discs carefully Avoid...

Page 45: ...sing your computer on a carpet or other soft material can block the vents located at the base of the computer Overheating your computer or AC adaptor could cause system failure computer or AC adaptor damage or a fire possibly resulting in serious injury Read the Provide adequate ventilation section in the Instruction Manual for Safety and Comfort that is shipped with your computer The cooling fan ...

Page 46: ...et toensurea secureelectrical connection Failure to do so may result in a fire or electric shock possibly resulting in serious injury Be careful if you use a multiple connector An overload on one socket could cause a fire or electric shock possibly resulting in serious injury Always use the TOSHIBA AC adaptor that was provided with your computer and the TOSHIBA Battery Charger that may have been p...

Page 47: ...ia to cause birth defects or other reproductive harm Wash hands after handling 2 Plug the AC adaptor cord into the DC IN on the side of the computer Sample Illustration Connecting the AC adaptor cord to the computer 3 Connect the power cord cable to a live electrical outlet The AC power light on the indicator panel glows green Never attempt to connect or disconnect a power plug with wet hands Fail...

Page 48: ...nging the main battery on page 120 for information on replacing the main battery Charging the main battery Before using the battery to power the computer you must charge the battery To charge the battery leave the computer plugged into an AC power source with the computer turned off until the battery light glows green After that the battery will be completely charged and ready to power the compute...

Page 49: ...y raise the panel 3 Adjust the display to a comfortable viewing angle Sample Illustration Opening the display panel When opening or closing the display panel place one hand on the palm rest to hold the computer in place and use the other hand to slowly open or close the display panel To avoid damaging the display panel do not force it beyond the point where it moves easily and never lift the compu...

Page 50: ...haracteristic of the screen technology When the computer is operated on battery power the screen will dim and you may not be able to increase the brightness of the screen while on battery power Turning on the power To turn on the computer 1 Make sure any external devices such as the AC adaptor if you plan to use AC power rather than battery power are properly connected and ready 2 Check to ensure ...

Page 51: ...visiting the Toshiba Web site at http www register toshiba com or by clicking Start All Programs My Toshiba and then Toshiba Registration Failure to complete Product Registration will not diminish Customer rights under the Toshiba standard limited Warranty To register online you must be connected to the Internet Adding optional external devices Before adding external devices or memory Toshiba reco...

Page 52: ... screwdriver for this procedure If the computer has been running recently the memory module s may be hot The surrounding area may also be hot Allow the module s to cool to room temperature before replacing it Avoid touching the cover the module s and the surrounding area before they have cooled Failure to follow these directions could result in minor bodily injury To avoid damaging the computer s ...

Page 53: ...puter closes all open programs shuts down the operating system and then turns off 3 Unplug and remove any cables connected to the computer including the AC adaptor 4 Place a soft cloth on the work surface to prevent scratching the top cover of the computer and then place the computer upside down on the cloth 5 Remove the main battery For information on removing the main battery see Removing the ba...

Page 54: ...dule Before you handle the module touch a grounded metal surface to discharge any static electricity you may have built up Avoid touching the connector on the memory module or on the computer Grease or dust on the connector may cause memory access problems 9 Carefully remove the new memory module from its antistatic packaging without touching its connector 10 Locate an empty memory module slot on ...

Page 55: ...nstalled in Slot A 11 Pick up the memory module by its sides avoiding any contact with its connector Position the module toward the socket aligning the connector s notch with the matching key in the socket Sample Illustration Aligning the memory module with the socket 12 Firmly press the memory module into the memory slot s socket at approximately a 30 degree angle to the horizontal surface of the...

Page 56: ...ing down on the memory module Do not force the memory module into position The memory module should be completely inserted into the socket and level when secured in place Sample Illustration Inserting the memory module into the slot For this model Slot A is the bottom slot Slot B is the top slot If only one memory module is to be installed it must be installed in Slot A 14 Replace the memory modul...

Page 57: ...at surface Using your computer on a carpet or other soft material can block the vents located at the base of the computer Overheating your computer or AC adaptor could cause system failure computer or AC adaptor damage or a fire possibly resulting in serious injury 17 Reconnect the cables 18 Restart the computer TECHNICAL NOTE You must have at least one memory module installed for the computer to ...

Page 58: ...If Start Windows Normally is highlighted then press Enter If one of the Safe Mode options is highlighted it is best to press Enter to go into Safe Mode then shut down and restart the system at which time Windows should boot back up normally When Safe Mode is suggested this could be a sign that you may need to scan your internal storage drive for errors or defragment the drive If so consult Windows...

Page 59: ...ting when the power is turned on or when an AC adaptor is connected to a power outlet even if your computer is in Sleep mode In this condition observe the following Never cover your computer or AC adaptor with any object Never place your computer or AC adaptor near a heat source such as an electric blanket or heater Never cover or block the air vents including those located at the base of the comp...

Page 60: ...uarely with the socket latches From time to time Windows will display a pop up that says Do you want to allow the following program to make changes to this computer This is a security feature to prevent programs or people from doing things on your computer without your permission If you were trying to perform the action click Continue otherwise click Cancel If unsure cancel and try again Recoverin...

Page 61: ...ize for the C partition and then restores your C drive to its out of box state Note With this option any changes you made to the C drive and any other drive partitions you may have created are deleted See Recovering to a custom size partition on page 64 Recover without changing the internal storage drive partitions This option recovers just your C drive leaving any other partitions you may have cr...

Page 62: ...e using the utilities stored on your computer s internal storage drive or using recovery DVDs media if you have created such media To recover using the first method follow the procedure below To recover using the second method see Restoring from recovery DVDs media on page 70 To recover the original factory image using the utilities on your computer s internal storage drive 1 Make sure the compute...

Page 63: ...ternal Storage Drive Sample Image Warning screen 5 When the Toshiba Recovery Wizard opens and the Selecting a process screen displays select Recovery of Factory Default Software and then click Next Sample Image Selecting a Process screen ...

Page 64: ...eding 8 Click Next to begin the recovery When the process is complete a message displays indicating that the internal storage drive has been recovered 9 Press any key on the keyboard to restart the computer Recovering to a custom size partition Recovering to a custom size partition deletes all partitions on the drive and all information stored in those partitions Be sure to save your work to exter...

Page 65: ...llow the procedure below To recover using the second method see Restoring from recovery DVDs media on page 70 To resize and recover the C drive using the utilities on your computer s internal storage drive 1 Make sure the computer is turned off 2 Press and hold the 0 zero key on your keyboard while powering on the computer 3 If your system offers a choice of Windows 7 32 bit or 64 bit operating sy...

Page 66: ...ect Recovery of Factory Default Software and then click Next Sample Image Selecting a Process screen 6 The Recovery of Factory Default Software screen appears Select Recover to a custom size partition Sample Image Recovery of Factory Default Software screen 7 Use the on screen arrow buttons in The size of drive C field to set the partition size ...

Page 67: ... D drive those partitions will remain intact and any information on them will not be affected During the internal storage drive recovery process it is strongly recommended that your computer be connected to an external power source via the AC adaptor You can recover the C drive without affecting other partitions by either using the utilities stored on your computer s internal storage drive or by u...

Page 68: ... the recovery is executed all data will be deleted and rewritten Click Yes to continue Sample Image Warning screen 5 When the Toshiba Recovery Wizard opens and the Selecting a process screen displays select Recovery of Factory Default Software and then click Next Sample Image Selecting a Process screen ...

Page 69: ...d 9 Press any key on the keyboard to restart the computer Creating recovery DVDs media Depending on your system configuration you may be able to copy the internal storage drive recovery files to DVDs media which gives you the ability to recover your system if the recovery files have been deleted from your internal storage drive or if you have replaced your computer s internal storage drive The sys...

Page 70: ... the copy process For information on using the recovery DVDs media you have created with the preceding steps see Restoring from recovery DVDs media on page 70 Restoring from recovery DVDs media The recovery process deletes information stored on the internal storage drive Be sure to save your work to external media before executing the recovery During the internal storage drive recovery process it ...

Page 71: ...n the recovery is executed all data will be deleted and rewritten Click Yes to continue 7 When the Toshiba Recovery Wizard opens and the Selecting a Process screen displays select Recovery of Factory Default Software and then click Next 8 Select one of the following options Recover to out of box state If you want to recover the original factory image returning the computer to its out of box state ...

Page 72: ...dows 7 32 bit or 64 bit operating system if your system offers this choice Read the Warning screen that displays and then click Yes to continue To access the Recovery Wizard on your recovery DVDs media Insert the first recovery DVD into the optical drive and power on the computer When the initial screen displays press F12 Using the arrow keys select the DVD option on the boot menu and then press E...

Page 73: ...rasing the internal storage drive When the process is complete a message displays indicating that the internal storage drive has been erased 6 Press any key on the keyboard to restart the computer Checking the internal storage drive operating status After restoring your internal storage drive you can check its status as follows 1 Click Start 2 Right click Computer 3 Select Manage 4 Click Disk Mana...

Page 74: ...Click Next 3 Click the item you want to install 4 Click Install 5 Follow the on screen prompts to complete the installation process Using the TouchPad You can use the TouchPad the small touch sensitive area in front of the keyboard and the adjacent control buttons to Move the pointer on the screen Select an item on the screen Open or activate an item on the screen Scroll through a document or info...

Page 75: ...t Select an item 1 Move the pointer to the item you want to select 2 Do one of the following Tap the TouchPad once OR Press and release the primary left hand control button Sample Illustration Tap once to select Open or activate an item 1 Move the pointer to the item you want to open activate 2 Do one of the following Tap the TouchPad twice in rapid succession OR Press and release the primary cont...

Page 76: ...t character you type Temporarily disable the TouchPad so that it does not respond to touch or button presses while you type See Disabling or enabling the TouchPad on page 208 Disable the tapping feature If you disable tapping only you can still use the TouchPad s control buttons and move the pointer by sliding your finger on the TouchPad Adjust the sensitivity of the TouchPad so that it is less re...

Page 77: ...u can still use the TouchPad s control buttons and move the pointer by sliding your finger on the TouchPad To disable tapping only use the Mouse Properties option in the Windows Control Panel Using external display devices Your computer comes with a built in display but you can also connect the following types of external display devices to the video ports described below An HDMI compatible televi...

Page 78: ...attach an external monitor or projector to your computer if you need a larger screen To do this 1 Read the directions that came with the monitor to see if you first need to install new software 2 Connect the monitor s video cable to the RGB monitor port on the side of the computer 3 Connect the device s power cable to a live electrical outlet 4 Turn on the external device Your computer will automa...

Page 79: ...ly External monitor and TV simultaneously Built in display and TV or other external video device simultaneously Built in display and external monitor extended desktop Built in display and TV extended desktop External monitor and TV extended desktop Swap Switch primary display between internal display and external monitor when using extended desktop Sample Image Display options window 2 Release the...

Page 80: ...t a USB compatible printer to your computer through the USB ports To determine if the printer is USB compatible check its documentation To make the connection you need a suitable USB cable which may come with your printer If a USB cable was not included with your printer you can purchase one from a computer or electronics store If your printer supports Plug and Play your computer may automatically...

Page 81: ...ears Sample Image Add Printer Wizard 2 Follow the on screen instructions to set up your printer Turning off the computer Pressing the power button before shutting down the Windows operating system could cause you to lose your work Make sure the system indicator panel s storage drive light and the drive in use light are off If you turn off the power while a disk disc is being accessed you may lose ...

Page 82: ...desktop to memory so that when you turn on the computer again you will quickly and automatically return to where you left off Hibernation mode Hibernation mode shuts the computer down completely but it first saves the current state of the computer to the internal storage drive Since Hibernation mode does not require power to maintain the saved information system settings are retained indefinitely ...

Page 83: ...ep mode the computer uses some main battery power Because the state of the system is stored in memory you will lose data if the main battery discharges completely while the computer is in Sleep mode Restarting from Sleep takes less time and consumes less main battery power than restarting after turning off the computer using the Hibernation or Shut down commands When starting up again the computer...

Page 84: ...down button in the lower right corner of the Start menu The computer closes all open programs shuts down the operating system and then turns off Turning off the computer more quickly You can also turn off the computer by pressing the power button To use this method you first need to activate it using the Power Options feature By default pressing your computer s power button puts the computer into ...

Page 85: ...p down lists These options can be set separately for how they operate while the computer is running on battery power or while connected to AC power Lid close action Set this option to Sleep if you want the computer to go into Sleep mode when you close the display panel Power button action Set this option to Sleep if you want the computer to go into Sleep mode when you press the power button 6 Clic...

Page 86: ...ibernate in the pop up menu The computer saves the state of all open programs and files turns off the display and then turns off Configuring Hibernation mode options You can place the computer into Hibernation mode by either pressing the power button or closing the display panel You can also specify an amount of time after which the computer automatically goes into Hibernation mode To use any of t...

Page 87: ...ower Options screen 5 Select Hibernate for the options you want These options can be set separately for how they operate while the computer is running on battery power or while connected to AC power Lid close action Set this option to Hibernate if you want the computer to go into Hibernation mode when you close the display panel Power button action Set this option to Hibernate if you want the comp...

Page 88: ... s you were using If you put the computer in Hibernation mode by closing the display panel you can start it again by opening the display panel Using and configuring Sleep mode To turn off the computer using the Sleep command 1 Click Start and then click the arrow next to the Shut down button in the lower right corner of the Start menu Sample Image Shut down menu 2 Click Sleep in the pop up menu Th...

Page 89: ...sing the Power Options feature 1 Click Start Control Panel System and Security and then Power Options The Power Options window appears 2 Click Change plan settings under the power plan to be customized The Edit Plan Settings window appears Sample Image Edit Plan Settings screen 3 To change the amount of time after which the computer enters Sleep mode Under Put the computer to sleep select the desi...

Page 90: ...t separately for how they operate while the computer is running on battery power or while connected to AC power Lid close action Set this option to Sleep if you want the computer to go into Sleep mode when you close the display panel Power button action Set this option to Sleep if you want the computer to go into Sleep mode when you press the power button 7 Click Apply 8 Click OK Once the computer...

Page 91: ...documentation or Help and Support for details You may also wish to customize your power usage settings For more information see Power Plans on page 118 There are additional custom settings you can choose See Utilities on page 142 Caring for your computer This section gives tips on cleaning and moving your computer For information about taking care of your computer s battery see Taking care of your...

Page 92: ...ter to a heavy object such as your desk The easiest way to do this is to purchase an optional computer lock cable For more information on purchasing a cable lock visit accessories toshiba com Sample Illustration Computer lock cable To secure the computer 1 Wrap the cable through or around some part of a heavy object Make sure there is no way for a potential thief to slip the cable off the object 2...

Page 93: ...storage drive If the network you are using goes down and you must restart your computer to reconnect or your battery runs out of charge while you are working you will lose all work since you last saved See Saving your work on page 98 for further information HINT Some programs have an automatic save feature that can be activated This feature saves your file to the internal storage drive at preset i...

Page 94: ...ew files for viruses This precaution is especially important for files you receive via diskette email or download from the Internet Take frequent breaks to avoid repetitive motion injuries and eyestrain Do not turn off the computer if a drive indicator light indicates a drive is active Turning off the computer while it is reading from or writing to a disk may damage the disk the drive or both The ...

Page 95: ...trl Fn and Alt keys The Ctrl Fn and Alt keys do different things depending on the program you are using For more information see your program documentation Function keys The function keys not to be confused with the Fn key are the 12 keys at the top of the keyboard Sample Illustration Function keys F1 through F12 are called function keys because they execute programmed functions when pressed Used ...

Page 96: ...Explorer to locate the program file Use the Search programs and files field in the Start menu The next three sections explain how to start a program from the Start menu Windows Explorer and the Search programs and files field Starting a program from the Start menu When you install a program the operating system usually puts an icon in the All Programs menu To start a program that has an icon in th...

Page 97: ... program s executable file this file ends with exe This example opens WordPad using Windows Explorer If you pause with your mouse on All Programs it will open it up You may need to scroll up or down to see the complete list 1 Click the Windows Explorer icon on the taskbar 2 In the left part of the window double click Computer to expand the window 3 In the left part of the window click the line tha...

Page 98: ...tart menu 2 Start typing the program s name wordpad in the Search programs and files field As you type all matching files and programs are displayed in a separate window 3 In the search results window click WordPad under Programs Saving your work Before you turn off the computer using the Shut down command save your work on the internal storage drive diskette flash media or optical disc This is on...

Page 99: ...If you are working with a document that already has a file name this is all you need to do If you created a new document your program displays a Save As dialog box Use this dialog box to specify where to store the document and to give it a file name Sample Image Save As dialog box 2 Choose the drive and folder where you want your file to be stored 3 Type a file name then click Save ...

Page 100: ...oc docx extension Any file name with an extension of doc docx is assumed to be a Microsoft Word file Creating your own extension is usually unwise since the program is unlikely to recognize a strange extension and may refuse to handle your file correctly TECHNICAL NOTE By default the Windows operating system does not show file extensions For information on showing or hiding file extensions see you...

Page 101: ...uter You can back up your files to different types of media such as CDs DVDs diskettes or to a network if available To back up several files at one time use the Microsoft Windows Backup program preinstalled on the computer s internal storage drive Also see Backing up your data or your entire computer with the Windows operating system on page 190 HINT Backing up all the files on your internal stora...

Page 102: ...Optical storage is a popular medium for software music and video Digital versatile discs DVDs provide a significant increase in data storage and support features that were not available on previous video platforms These features include wide screen movies multiple language tracks digital surround sound multiple camera angles and interactive menus TECHNICAL NOTE Your optical drive is set to play re...

Page 103: ...o release the disc tray Do not press the eject button or turn off the computer while the drive in use indicator light is glowing Doing so could damage the disc or the drive When the disc tray is open be careful not to touch the lens or the area around it Doing so could cause the drive to malfunction Manual eject hole Use if you need to release the disc tray when the power is off Use a straightened...

Page 104: ... playing The Previous track button returns to the preceding track on the disc The Next track button skips to the following track on the disc The Mute button allows you to mute the sound Inserting an optical disc To insert an optical disc into the drive 1 Make sure the computer is turned on The drive will not open if the computer s power is off 2 Make sure the drive s in use indicator light is off ...

Page 105: ...s described in Caring for optical discs on page 108 6 Place the disc carefully in the disc tray label side up Sample Illustration Positioning the disc in the drive 7 Gently press the disc onto the center spindle until it clicks into place Handle DVDs and CDs carefully making contact only with the center hole and edge Do not touch the surface of the disc Do not stack discs If you incorrectly handle...

Page 106: ...ore putting on headphones to listen turn the volume down Do not set the volume too high when using headphones Continuous exposure to loud sound can harm your hearing Playing optical media If you insert an optical disc into the optical drive and the Auto Run feature does not automatically start your disc try launching the optical disc manually To do this follow these steps 1 Click Start and then Co...

Page 107: ...ed on your optical drive may not play back or operate properly on other computers or optical media players These problems are not due to any defect in your Toshiba computer or optical drive Please refer to your computer s product specification for listing of specific format compatibilities Copy protection technology may also prevent or limit recording or viewing of certain optical media For detail...

Page 108: ...top of it Do not apply a label to or otherwise mar the surface of a disc Hold a disc by its outside edge Fingerprints on the surface can prevent the optical drive from reading the data properly Do not expose discs to direct sunlight or extreme heat or cold To clean a disc that is dirty wipe it with a clean dry cloth The most efficient method to clean it is to start from the center of the disc and ...

Page 109: ...n it is not being used thereby conserving energy and saving money in the process It has a number of other features that enhance its energy efficiency Many of these energy saving features have been preset by Toshiba We recommend you leave these features active allowing your computer to operate at its maximum energy efficiency so that you can use it for longer periods while traveling ...

Page 110: ...nding on the model selected See easyguard toshiba com for detailed information Running the computer on battery power The computer contains a removable Lithium Ion Li Ion battery that provides power when you are away from an AC outlet You can recharge it many times Battery Notice Battery life may vary considerably from specifications depending on product model configuration applications power manag...

Page 111: ...that you play DVDs while running the computer on AC power For more information about Windows power plans see Power Plans on page 118 The computer also has an internal real time clock RTC battery The RTC battery powers the RTC memory that stores your system configuration settings and the current time and date information It maintains this information for up to a month while the computer is turned o...

Page 112: ...he battery charger specified by Toshiba You can order a Toshiba battery charger from Toshiba s Web site at accessories toshiba com Battery charge time may vary depending on the applications power management settings and features used Charging the main battery To charge the main battery while it is in your computer plug the computer into a live electrical outlet The battery charges whether the comp...

Page 113: ... this extends battery life and helps ensure accurate monitoring of battery capacity Charging the RTC battery Your computer has an internal real time clock RTC battery The RTC battery powers the System Time Clock and BIOS memory used to store your computer s configuration settings When fully charged it maintains this information for up to a month when the computer is powered off The RTC battery may...

Page 114: ...ry s current charge Glows amber while the main battery is being charged AC adaptor connected Glows green when the main battery is fully charged Is unlit when the battery has discharged the battery is not charging or the AC adaptor is not plugged into the computer or AC outlet Battery life and charge time may vary depending upon power management settings applications and features used Flashes amber...

Page 115: ... Illustration Power and battery light locations Determining remaining battery power Wait at least 16 seconds after turning on the computer before trying to monitor the remaining battery power The computer needs this time to check the battery s remaining capacity and perform its calculations Power button System Indicator Lights AC power light Battery light Internal storage drive light Memory card O...

Page 116: ...can Plug the computer into an external power source and recharge the main battery Place the computer into Hibernation mode and replace the main battery with a charged spare not included with your computer Save your work and turn off the computer If you do not manage to do any of these things before the main battery completely runs out of power the computer automatically enters Hibernation mode and...

Page 117: ... settings tab of the Power Options window appears 4 Double click Battery to display the battery options Sample Image Advanced settings tab of Power Options screen 5 Configure the alarm settings to suit your needs Conserving battery power How long a fully charged battery pack lasts when you are using the computer depends on a number of factors such as How the computer is configured How much you use...

Page 118: ...tery Microsoft has combined these options into preset Power Plans Using one of these power plans lets you choose between maximum power savings and peak system performance You may also set individual power saving options to suit your own needs The following sections describe how to choose a Power Plan and discuss each power saving option Power Plans You can choose a predefined Power Plan or select ...

Page 119: ...save time etc You can click on the plus signs to expand each item and to see what settings are available for each item 6 Click OK to save the plan changes you have performed By default the two power plans eco and Balanced are satisfactory for most people and do not need to be edited The eco plan is the best used for maximum battery time The Balanced plan is a compromise between battery time and pe...

Page 120: ...cumulated savings over time To learn how to access the utility see TOSHIBA eco Utility on page 160 For more information on the Toshiba eco power plan see the Help file in the TOSHIBA eco Utility window Changing the main battery When your main battery has run out of power you have two options plug in the AC adaptor or install a charged main battery Never short circuit the battery pack by either acc...

Page 121: ...ing Hibernation mode on page 86 3 Unplug and remove any cables connected to the computer including the AC adaptor 4 Close the display panel and turn the computer upside down 5 Slide the battery release lock to the unlocked position Sample Illustration Unlocking the battery release lock 6 Slide the battery release latch to release the battery 7 Pull the discharged battery out of the computer Sample...

Page 122: ...fire or electric shock Failure to do so could possibly result in serious injury Inserting a charged battery To insert a battery 1 Wipe the terminals of the charged battery with a clean cloth to ensure a good connection 2 Insert the charged battery into the slot until the latch clicks The battery pack has been designed so that you cannot install it with reverse polarity If the battery does not slid...

Page 123: ...while it is being used or charged turn off the computer s power immediately and disconnect the power cord cable from the power socket Carefully remove the battery pack from the computer Do not try to disassemble a battery pack Do not overcharge or reverse charge a battery Overcharging will shorten its life and reverse charging could damage it Avoid touching the metal terminals of the battery with ...

Page 124: ...y discharges Before doing so follow the steps below 1 Turn off the computer s power 2 Disconnect the AC adaptor and turn on the computer s power If it does not turn on go to step 4 3 Operate the computer on battery power for five minutes If the battery pack has at least five minutes of operating time continue operating until the battery pack is fully discharged If the battery light flashes or ther...

Page 125: ...ring transportation to avoid a possible short circuit fire or electric shock Failure to do so could possibly result in serious injury Always use the battery pack supplied as an accessory or an equivalent battery pack specified in the User s Manual Other battery packs have different voltage and terminal polarities Use of non conforming battery packs could generate smoke or cause fire or rupture pos...

Page 126: ...or in a place where it could get wet or covered in dust Always travel with the computer in a carrying case Toshiba offers a choice of carrying cases for the computer They all provide plenty of extra space for manuals power cords and compact discs Contact your authorized Toshiba representative for more information or visit Toshiba s Web site at accessories toshiba com TECHNICAL NOTE When traveling ...

Page 127: ...erything you can do in the Windows operating system You use its features to start programs find documents set up system components and perform most other computing tasks HINT The illustrated examples in this guide may appear slightly different from the screens displayed by your system The differences are not significant and do not indicate any change in the functionality of your system ...

Page 128: ...p icon for any folder file or program by dragging the element s icon from its location in a window to the desktop area You may see various icons displayed on your system desktop for example Recycle Bin Holds files you have deleted You may be able to retrieve these files until you empty the Recycle Bin TECHNICAL NOTE If you delete a file from a diskette or flash media it does not go into the Recycl...

Page 129: ...ssociated with that program appears on the taskbar With some programs a button appears on the taskbar for each document or window you open You can use these buttons to quickly switch between the programs or windows To make a program or window the currently active one click the associated taskbar button Notification area The notification area displays icons of tasks or programs that run continuousl...

Page 130: ...ireless LAN module This is a technology that expands wireless communication beyond networking equipment and can connect many different kinds of electronic devices without the need for cables For information on how to set up a wireless connection refer to your wireless networking device documentation or your network administrator To turn your wireless communication ON OFF press Fn F8 To enable or d...

Page 131: ...twork settings and additional considerations To set up a dial up connection use the Connect to the Internet wizard 1 Click Start Control Panel Network and Internet and then under Internet Options click Connect to the Internet 2 Click Dial up 3 Enter the phone number and account information of your Internet connection 4 Click Connect and let the program dial the number The computer connects to the ...

Page 132: ...to the modem port 2 Connect the other end to the RJ 11 wall jack Sample Illustration Connecting to a wall jack Connect the built in modem only to ordinary analog phone lines Never connect the built in modem to a digital line ISDN Never connect the built in modem to the digital connector on a public telephone or to a digital private branch exchange PBX Never connect the built in modem to a key tele...

Page 133: ...nterlinked documents located on computers connected to the Internet that work together using a specific Internet protocol called Hypertext Transfer Protocol HTTP The World Wide Web offers information as text images audio or video to be referenced from anywhere in the world Special programs called Web browsers are specifically designed to work with HTTP They make it easier to connect to a particula...

Page 134: ...rator about connecting to the Internet Surfing the Internet Once connected to the Internet the Web browser displays a home page for example your ISP s home page on the Internet or your company s Web site home page To visit a desired Web site type in the Web address The Web address or Uniform Resource Locator URL is a unique identifier for that computer system linked to the Internet Web addresses c...

Page 135: ...and adding short comments and Internet links They may also provide a forum to encourage visitors to leave comments and to interact with the publisher Message boards A Message board is a script on a Web site with a submission form that allows visitors to post messages called threads or posts on that Web site for others to read that pertain to a particular subject and unlike blogs are generally shor...

Page 136: ... to the computer 2 Click Start All Programs Accessories and then Sound Recorder Sample Image Sound Recorder screen 3 Click the Start Recording button 4 Speak normally into the microphone 5 When you have finished recording click the Stop Recording button The Save As dialog box appears 6 To save the file type a file name and then click Save Using external speakers or headphones Your computer is equi...

Page 137: ...r headphones use the computer s volume control Using the Web Camera Available on certain models Your computer may come with a built in Web Camera With this Web Camera you can do the following Take pictures and record videos with your computer Chat with others and have them see you while using instant messaging IM programs Have video conference calls To email instant message or video conference you...

Page 138: ...ocate the ExpressCard slot on the side of the computer You mayfirstneed to removethe card slot protector beforeyou caninsert a card 2 Insert the ExpressCard Sample Illustration Inserting an ExpressCard 3 Push the ExpressCard into the slot until it locks in place Removing an ExpressCard 1 Prepare the card for removal by clicking on the Show hidden icons button if necessary in the notification area ...

Page 139: ...media can be used with a variety of digital products digital music players cellular phones PDAs digital cameras digital video camcorders etc To use a micro or mini SD card an SD adapter is required To avoid damaging your card never insert a Memory Stick Duo card without an adapter into the Memory card reader Compatibility is not guaranteed even with an adapter See your system s Detailed Specificat...

Page 140: ...uld expose the storage area to static electricity which can destroy data Removing memory media 1 Prepare the card for removal by clicking on the Show hidden icons button if necessary in the notification area and then selecting the Safely Remove Hardware icon If the system is unable to prepare the media for safe removal a message will tell you to try again later If the media can be removed now the ...

Page 141: ...or the indicator light to go out Using the eSATA USB combo port Your computer includes an eSATA USB combo port which can be used with both eSATA external Serial Advanced Technology Attachment devices and USB devices The eSATA interface supports fast data transfer rates which is especially useful for transferring and storing large files such as digital photo music or video files Like the USB interf...

Page 142: ...ault options These utilities are described in this chapter The utilities described in this chapter and the icons shown in the sample images are applicable only if the related utility is available on your system TOSHIBA Assist TOSHIBA Application Installer Supervisor password User password TOSHIBA Face Recognition Utility TOSHIBA PC Diagnostic Tool Utility Mouse Utility TOSHIBA Hardware Setup TOSHI...

Page 143: ...ovides quick access to computer functions and allows you to customize a range of computer settings To access TOSHIBA Assist click Start All Programs TOSHIBA Utilities and then TOSHIBA Assist The TOSHIBA Assist window appears Sample Image TOSHIBA Assist window The TOSHIBA Assist offers four categories of options Connect Secure Protect Fix Optimize ...

Page 144: ...144 Utilities TOSHIBA Assist Connect The features available in this category are ConfigFree Connectivity Doctor Bluetooth Settings Sample Image TOSHIBA Assist window Connect tab ...

Page 145: ...145 Utilities TOSHIBA Assist Secure The features available in this category are Supervisor password User password Sample Image TOSHIBA Assist window Secure tab ...

Page 146: ...146 Utilities TOSHIBA Assist Protect Fix The feature available in this category is TOSHIBA PC Diagnostic Tool Utility Sample Image TOSHIBA Assist window Protect Fix tab ...

Page 147: ... features available in this category are Mouse Utility TOSHIBA Accessibility TOSHIBA Zooming Utility TOSHIBA Hardware Setup Hardware Settings TOSHIBA Face Recognition Utility TOSHIBA eco Utility Sample Image TOSHIBA Assist window Optimize tab ...

Page 148: ...ndled with your computer To reinstall drivers and applications 1 Click Start All Programs My Toshiba and then TOSHIBA Application Installer 2 Click Next Sample Image TOSHIBA Application Installer screen 3 Click the item you want to install Sample Image TOSHIBA Application Installer selection screen 4 Click Install then follow the on screen prompts to complete the installation process ...

Page 149: ...s unauthorized users from accessing certain functions such as TOSHIBA Hardware Setup This is useful if more than one person uses the computer When setting up passwords keep the following in mind The user password can be set up under the supervisor password The supervisor password must be set before the user password or the user password must be deleted and then re entered after the supervisor pass...

Page 150: ...ember it Toshiba is not responsible for any losses that may occur to you your organization or others as a result of the inability to access your computer To set a supervisor password 1 Click Start All Programs TOSHIBA Utilities and then TOSHIBA Assist The TOSHIBA Assist window appears 2 On the left side click the Secure tab 3 Click the Supervisor Password icon The Supervisor Password tab of the TO...

Page 151: ...upervisor Password tab of the TOSHIBA Password Utility window appears 4 Click Not Registered A pop up screen appears asking for a password 5 Enter the password then click OK 6 Click OK to exit 7 Restart the system to complete the process Using a user password A user password provides power on password protection Setting a user password If you choose to set a supervisor or user password Toshiba str...

Page 152: ...r Password icon 4 Click Registered 5 Enter your password and then enter it again to verify 6 Click OK 7 Click OK to exit Deleting a user password To cancel the power on password function 1 Click Start All Programs TOSHIBA Utilities and then TOSHIBA Assist The TOSHIBA Assist window appears 2 On the left side click the Secure tab 3 Click on the User Password icon 4 Click Not Registered 5 Follow the ...

Page 153: ...iguring Settings Authentication Functions Please note that some changes to the likeness of a registrant such as hair style changes or wearing a cap or glasses may affect the recognition rates when such changes occur after the registrant s image has been registered TOSHIBA Face Recognition does not guarantee the correct identification of a user and may incorrectly recognize faces that are similar t...

Page 154: ... the TOSHIBA PC Diagnostic Tool utility 1 Click Start All Programs TOSHIBA Utilities and then PC Diagnostic Tool or click the PC Diagnostic Tool icon in the Protect Fix tab of TOSHIBA Assist The TOSHIBA PC Diagnostic Tool window appears 2 Click the Diagnostic Tool tab Sample Image TOSHIBA PC Diagnostic Tool window 3 Select the devices that you would like to test by clicking the check box that appe...

Page 155: ...ces and Printers click Mouse or click the Mouse icon in the Optimize tab of TOSHIBA Assist The Mouse Properties screen appears Sample Image Mouse Properties screen The settings you can change are divided into these categories Buttons Pointers Pointer Options Wheel Hardware Device Settings You may see additional categories depending on your particular pointing device 2 Adjust the settings as desire...

Page 156: ...OSHIBA Hardware Settings icon in the Optimize tab of TOSHIBA Assist The TOSHIBA HWSetup screen appears Sample Image TOSHIBA HWSetup screen General tab options The TOSHIBA HWSetup screen may have the following tabs Boot Priority Allows you to change the sequence in which your computer searches the drives for the operating system You can also manually choose the Boot Priority by pressing the power b...

Page 157: ...embers the last configuration If data does not appear on the display you are using after starting in Sleep mode press Fn F5 For more information see Directing the display output when you turn on the computer on page 78 General Allows you to view the current BIOS version or change certain settings back to their default values Keyboard Allows you to access the wake on keyboard function LAN Allows yo...

Page 158: ...ffice Windows Media Player Adobe Acrobat Reader Icons on the desktop To access the TOSHIBA Zooming Utility 1 Click Start All Programs TOSHIBA Utilities and then Zooming Utility The TOSHIBA Zooming Utility Properties screen appears Sample Image TOSHIBA Zooming Utility Properties screen 2 Select the desired option s 3 Click OK The zoom in and zoom out hot keys will now work with the applications you...

Page 159: ... you make the Fn key a sticky key meaning you can press it once release it and then press a function key to activate the hot key function Sample Image TOSHIBA Accessibility window To use TOSHIBA Accessibility 1 Click Start All Programs TOSHIBA Utilities and then Accessibility or click the Accessibility icon in the Optimize tab of TOSHIBA Assist The TOSHIBA Accessibility window appears 2 Check the ...

Page 160: ...SHIBA Utilities and then TOSHIBA eco Utility Double click the TOSHIBA eco Utility icon in the notification area Right click the TOSHIBA eco Utility icon in the notification area and select Launch TOSHIBA eco Utility The TOSHIBA eco Utility window appears Sample Image TOSHIBA eco Utility window To activate the Toshiba eco power plan select ON in the upper left section of the screen For more informa...

Page 161: ...date of initial system use and also computer and device usage e g power settings battery temperature and recharging CPU memory backlight illumination time and temperatures for various devices The collected information is not limited to the examples specified here The stored data uses a very small portion of the total hard disk capacity approximately 3 MB or less per year This information is used t...

Page 162: ...ilities include the following Connectivity Doctor The Connectivity Doctor utility is used to analyze network connections and fix networking problems with your computer For more information see Connectivity Doctor on page 163 Profile Settings The Profiles utility lets you switch between network configurations For more information see Profile Settings on page 164 Getting Started This section contain...

Page 163: ...k connections and fix network connection problems Using Connectivity Doctor you can view detailed network information by simply moving the mouse pointer The Connectivity Doctor works with the following network devices Wired and wireless network devices Access points The Connectivity Doctor displays the following information Status of the PC Network Connections Status of wired and wireless connecti...

Page 164: ...red network settings on the computer as well as information about any network devices The following settings can be saved or captured in a profile Internet settings includes LAN settings proxy server settings and the address of a home page that opens automatically when Internet Explorer starts Devices lets you enable or disable settings of wired and wireless network devices infrared devices and se...

Page 165: ...165 Utilities ConfigFree 3 Click Open Settings The ConfigFree Profile Settings window appears Sample Image ConfigFree Profile Settings window 4 Click Add to start the Create Profile Wizard ...

Page 166: ... all else fails contact Toshiba You will find information on Toshiba s support services at the end of this chapter Problems that are easy to fix Your program stops responding If you are working with a program that suddenly freezes all operations chances are the program has stopped responding You can exit the failed program without shutting down the operating system or closing other programs To clo...

Page 167: ...completely Problems when you turn on the computer These problems may occur when you turn on the power The computer will not start Make sure you attached the AC adaptor and power cord cable properly or installed a charged battery Press and hold the power button for at least 10 seconds If you are using the AC adaptor check that the wall outlet is working by plugging in another device such as a lamp ...

Page 168: ... press F12 when the machine starts and use the arrow keys to select the boot up device You may need to press F12 several times The computer displays the WARNING RESUME FAILURE Windows Error Recovery Windows did not shut down successfully message To continue select Start Windows normally This can happen if the computer was put into Sleep mode and the battery has discharged If you performed a shutdo...

Page 169: ... computer Do not connect the AC adaptor Try turning the computer on again If the computer starts normally the AC adaptor may be defective and will need to be replaced If the AC power light starts flashing remove the battery and continue with the steps below 3 Connect the AC adaptor to the computer Leave the battery out of the computer Try turning the computer on again If the computer starts normal...

Page 170: ... 19V 3 95A 2 Check the INPUT specifications on the bottom of the computer The output specifications of the AC adaptor must match the input specifications of the computer 3 If the specifications do not match locate and use the AC adaptor that shipped with your computer If the specifications do match contact Toshiba See Contacting Toshiba on page 193 The Windows operating system is not working Once ...

Page 171: ...ons menu displays these options Repair Your Computer Safe Mode Safe Mode with Networking Safe Mode with Command Prompt Enable Boot Logging Enable low resolution video 640x480 Last Known Good Configuration advanced Directory Services Restore Mode Debugging Mode Disable automatic restart on system failure Disable Driver Signature Enforcement Start Windows Normally When you highlight each option usin...

Page 172: ...find a site I bookmarked The World Wide Web is constantly changing A site you bookmarked yesterday may not be available today or its server may be down for temporary repair Try again later The Windows operating system can help you If the operating system has started properly but you still have a problem using your computer the online Help can assist you in troubleshooting the problem To access the...

Page 173: ...check a device s properties 1 Click Start Control Panel System and Security and then under System click Device Manager 2 To view the device s installed double click the device type 3 To view the properties double click the device The operating system displays the device Properties dialog box which provides an array of tabs They may include The General tab which provides basic information about the...

Page 174: ...curs remove the memory module entirely and check for the error again If removing the memory module eliminates the error the memory module may be faulty If the error recurs without the memory module installed the error is not caused by the memory module TECHNICAL NOTE You must have at least one memory module installed for the computer to work For this model Slot A is the bottom slot Slot B is the t...

Page 175: ...e cause let the battery reach room temperature and try again If the battery has completely discharged it will not begin charging immediately Leave the AC adaptor and power cord cable connected wait 20 minutes and see if the battery is charging If the battery light is glowing after 20 minutes let the computer continue charging the battery for at least another 20 minutes before you turn on the compu...

Page 176: ...er Refer to the documentation that came with the keyboard or to the keyboard manufacturer s Web site The keyboard you connected may be defective or incompatible with the computer Try using a different make of keyboard Display problems Here are some typical display problems and their solutions The screen is blank Display Auto Off may have gone into effect Press any key to activate the screen You ma...

Page 177: ... Select the applicable component on the right side of the window to optimize your display settings For more information on desktop customization options please see the Windows online Help For more information see the Windows online Help A message displays saying that there is a problem with your display settings and that the adapter type is incorrect or the current settings do not work with your h...

Page 178: ...ble to increase the brightness of the screen while on battery power Disk or storage drive problems Problems with the storage drive or with an optional external diskette drive usually show up as an inability to access the drive or as sector errors Sometimes a drive problem may cause one or more files to appear to have garbage in them Typical problems are You are having trouble accessing a drive or ...

Page 179: ... correctly but others do not This is probably a configuration problem If a program does not run properly refer to its documentation and check that the hardware configuration meets its needs A diskette will not go into the optional external diskette drive You may already have a diskette in the drive Make sure the drive is empty You may be inserting the diskette incorrectly Hold the diskette with th...

Page 180: ...d to a power source and turned on The optical drive eject mechanism requires power to operate Make sure a program is not accessing the drive and preventing it from ejecting If you need to remove a disc and cannot turn on the computer for example if the battery is completely discharged use a narrow object such as a straightened paper clip to press the manual eject button This button is in the small...

Page 181: ...speaker volume is too loud Adjust the volume control ExpressCard problems Available on certain models ExpressCards include many types of devices such as a removable hard disk additional memory or a pager Most ExpressCard problems occur during installation and setup of new cards If you are having trouble getting one or more of these devices to work together several sections in this chapter may appl...

Page 182: ... until the computer shuts down approximately 10 seconds 2 Restart the computer and press the F8 key immediately after pressing the ON OFF button 3 From the menu select Safe Mode 4 After the computer starts click Start Control Panel System and Security and then under System click Device Manager 5 Look for an item with a yellow shield with an exclamation mark in it This indicates there is a resource...

Page 183: ...on mode on page 82 and Sleep mode on page 83 The system does not recognize your ExpressCard Refer to the ExpressCard documentation Removing a malfunctioning card and reinstalling it can correct many problems An ExpressCard error occurs Reinsert the card to make sure it is properly connected If the card is attached to an external device check that the connection is secure Refer to the card s docume...

Page 184: ...tly from the way they print it See if your program has a print preview mode This mode lets you see your work exactly as it will print Contact the software manufacturer for more information Modem problems Available on certain models This section lists common modem problems The modem will not receive or transmit properly Make sure the cable from the modem to the telephone line is firmly connected to...

Page 185: ...ple the other computer cannot browse to a public Web site the ISP s Internet Service Provider service may be disrupted Verify that the Service Set Identifier SSID or network name is correct i e that it matches the SSID assigned to the access point you are attempting to connect through SSIDs are case sensitive Under System and Security click System and then check the Windows Control Panel s Device ...

Page 186: ...h its own management utility If it does the utility may be disabling the Windows operating system wireless management utility in which case you must use the adapter s management utility If the documentation that accompanies the adapter does not provide enough information to determine if this is the case contact that vendor s support group for further advice DVD operating problems If you experience...

Page 187: ...he screen saver 1 Right click on the desktop and click Personalize in the menu 2 Click Screen Saver in the lower right corner of the window 3 Select None from the Screen saver drop down list 4 Click OK Develop good computing habits Save your work frequently You can never predict when your computer will lock forcing you to close a program and lose unsaved changes Many software programs build in an ...

Page 188: ...lf help books you can use to supplement the information in the manuals Data and system configuration backup in the Windows operating system The Windows operating system offers some easy to use features for backing up your Windows settings and your data documents and other important files Take advantage of these features to protect yourself from much more difficult and time consuming restoration pr...

Page 189: ...tart All Programs Accessories System Tools and then System Restore 2 Select Recommended restore or Choose a different restore point and then click Next The timestamp and description of each restore point is displayed This list may contain restore points that you did not create Restore points labeled System Checkpoint were automatically created by the Windows operating system Other restore points m...

Page 190: ...ollow these steps to back up your computer or files to optical discs or a storage drive You cannot back up the computer while running on battery power Connect the AC adaptor before continuing 1 Prepare your backup target by connecting it and or inserting a blank optical disc in the drive 2 Click Start 3 Click Control Panel 4 Click Back up your computer under the System and Security heading Follow ...

Page 191: ...the Windows operating system after each installation even if the installation utility does not prompt you to do so This will ensure that the installation is completed and will clean up anything that the installation utility left behind Do one installation at a time If you have several new items to add to your computer system install just one at a time creating restore points immediately before eac...

Page 192: ...ay need additional technical assistance This section contains the steps to take to ask for help Before you contact Toshiba Since some problems may be related to the operating system or the program you are using it is important to investigate other sources of assistance first Try the following before you contact Toshiba Review the troubleshooting information in your operating system documentation I...

Page 193: ...he problem Backup copies of your Windows operating system and all other preloaded software on your choice of media Name and version of the program involved in the problem along with its installation media Information about what you were doing when the problem occurred Exact error messages and when they occurred For technical support call the Toshiba Customer Support Center Within the United States...

Page 194: ...y Japan Toshiba Corporation PCO IO 1 1 Shibaura 1 Chome Minato Ku Tokyo 105 8001 Japan Latin America and Caribbean Toshiba America Information Systems 9740 Irvine Blvd Irvine California 92618 USA 800 457 7777 within the US 949 859 4273 outside of the US this call may incur long distance charges Mexico Toshiba de México S A de C V Sierra Candela No 111 6to Piso Col Lomas de Chapultepec CP 11000 Mex...

Page 195: ... on additional Toshiba worldwide locations please visit www toshiba co jp index htm United States Toshiba America Information Systems Inc 9740 Irvine Boulevard Irvine California 92618 United States The Rest of Europe Toshiba Europe I E GmbH Hammfelddamm 8 D 4 1460 Neuss Germany ...

Page 196: ...ctions and to launch applications There are two types of TOSHIBA Cards Hot Key Cards and Application Cards Hot Key Cards The Hot Key Cards are used to set or modify the following system functions Mute Lock Instant security Power Plan Sleep Hibernation Output Display switch Brightness control Wireless TouchPad Zoom Display resolution ...

Page 197: ...pear along the top of the screen Sample Image Hot Key Card display 2 Click the Card for the system function to be modified The selected Card is displayed full size with its available options below it All other Cards are again hidden from view 3 Click the desired option To use a Hot Key Card using a hot key 1 Press and hold the Fn key 2 Press the hot key associated with the desired function The ass...

Page 198: ... more information refer to TOSHIBA PC Diagnostic Tool Utility on page 154 ConfigFree utility For more information refer to ConfigFree on page 162 Bluetooth settings This Application Card launches your Bluetooth settings TOSHIBA Zooming utility For more information refer to TOSHIBA Zooming Utility on page 158 Disc Creator utility This Application Card launches the TOSHIBA Disc Creator utility TOSHI...

Page 199: ...cation Cards appear and the Hot Key Cards are stacked under the Card on the far left Sample Image Application Card display 3 Click the Card for the application Card to appear 4 Click the full size Card to launch the application Card Case The Card Case feature allows you to choose which cards appear in the Application Card display see Using the Application Cards on page 199 To use the Card Case 1 C...

Page 200: ...n Hot key functions Hot key functions are performed using either the Hot Key Cards or by pressing the associated hot key This section lists the available hot key functions Hot keys are keys that when pressed in combination with the Fn key turn system functions on and off Hot keys have a legend on the key indicating the option or feature the key controls Volume Mute or Fn This TOSHIBA Card or hot k...

Page 201: ...ant security The user logon screen will appear and a user with a valid account will need to log back on to gain access to the computer or Fn This TOSHIBA Card or hot key blanks the display Selecting this Card or pressing the hot key displays the following options Sample Image Security options To enable lock select To cancel select ...

Page 202: ...cycles through the power plans The properties of each power plan and the power plans that are displayed by this function are set in the Power Options window Selecting this Card or pressing the hot key displays the currently selectable power plans Sample Image Power Plan options Cycle through the power plans then select the desired power plan ...

Page 203: ...IBA Card or hot key places the computer into Sleep mode For more information about Sleep mode please see Using and configuring Sleep mode on page 88 Selecting this Card or pressing the hot key displays the following options Sample Image Sleep options To enable Sleep mode select To cancel select ...

Page 204: ...r into Hibernation mode If Hibernation mode is disabled this hot key will not respond For more information on Hibernation mode see Using and configuring Hibernation mode on page 86 Selecting this Card or pressing the hot key displays the following options Sample Image Hibernation options To enable Hibernation mode select To cancel select ...

Page 205: ...ously External monitor only TV or other external video device only External monitor and TV simultaneously Built in display and TV or other external video device simultaneously Built in display and external monitor extended desktop Built in display and TV extended desktop External monitor and TV extended desktop Swap Switch primary display between internal display and external monitor when using ex...

Page 206: ...and External Monitor or Built in Display and TV In extended desktop mode the image is split into two sides one side per display device To swap sides select Swap Image Display This TOSHIBA Card decreases or increases the screen brightness Fn This hot key decreases the screen brightness Fn This hot key increases the screen brightness Selecting this Card or pressing either hot key displays the follow...

Page 207: ...luetooth enabled Enables just the Bluetooth module All disabled Disables the Bluetooth and Wi Fi modules All enabled Enables the Bluetooth and Wi Fi modules Selecting this Card or pressing the hot key displays the following options Sample Image Wireless communication options To enable Wi Fi select To enable Bluetooth select To enable all select To disable all select To cancel select To enable or d...

Page 208: ...TOSHIBA Card or hot key enables disables the TouchPad For more information on using the TouchPad see Using the TouchPad on page 74 Selecting this Card or pressing the hot key displays the following options Sample Image Disable or Enable TouchPad options To enable the TouchPad select To disable the TouchPad select ...

Page 209: ...isplay resolution or Fn Space bar This TOSHIBA Card or hot key switches screen resolution Selecting this Card or pressing the hot key displays the following options Sample Image Screen resolution options Cycle through the screen resolutions then select the desired resolution ...

Page 210: ... Keys TOSHIBA Cards Hot key functions 5 375 x 8 375 ver 2 3 Keyboard hot key functions Fn This hot key turns the TOSHIBA Zooming Utility to zoom out Fn This hot key turns the TOSHIBA Zooming Utility to zoom in ...

Page 211: ...with the correct power supply for the country of purchase This appendix shows the shapes of the typical AC power cord cable connectors for various parts of the world USA UL approved Canada CSA approved United Kingdom BS approved Europe VDA approved NEMKO approved Australia AS approved ...

Page 212: ...rnating current BIOS basic input output system bps bits per second CD compact disc CD ROM compact disc read only memory CD RW compact disc rewrite memory CMOS complementary metal oxide semiconductor COM1 communications port 1 serial port COM2 communications port 2 serial port CPU central processing unit DC direct current DMA direct memory access DIMM dual inline memory module ...

Page 213: ...e HDMI High Definition Multimedia Interface HDMI CEC High Definition Multimedia Interface Consumer Electronics Control HTML Hypertext Markup Language IEEE Institute of Electrical and Electronics Engineers I O input output IRQ interrupt request ISP Internet service provider KB kilobyte LAN local area network LCD liquid crystal display LPT1 line printer port 1 parallel port LSI large scale integrati...

Page 214: ...s simplest form there is one thin film transistor TFT for each cell This type of display works well with computers because of its shallow depth and high quality color Active matrix displays are viewable from wider angles than most passive matrix displays adapter A device that provides a compatible connection between two units For example the computer s internal display adapter receives information...

Page 215: ...ilar but not identical to the baud rate See also baud rate boot To start the computer The term boot originates from bootstrap program as in pulling itself up by its bootstraps a program that loads and initializes the operating system See also reboot boot disk See system disk boot priority startup sequence The order in which the computer accesses its internal storage drives to locate the startup fi...

Page 216: ...and release the pointing device s primary button without moving the pointing device In the Windows operating system this refers to the pointing device s left button unless otherwise stated See also double click color palette A set of specified colors that establishes the colors that can be displayed on the screen at a particular time compatibility The extent to which computers programs or devices ...

Page 217: ...edicated channel bypassing the CPU that enables direct data transfer between memory and a device directory See folder disable To turn a computer option off See also enable disc A round flat piece of material designed to be read from and written to by optical laser technology and used in the production of optical discs such as CDs and DVDs Compare disk disk A round flat piece of material that can b...

Page 218: ...ed object In the Windows operating system this refers to the left mouse button unless otherwise stated driver See device driver DVD An individual digital versatile or video disc See also DVD ROM DVD ROM digital versatile or video disc read only memory A very high capacity storage medium that uses laser optics for reading data Each DVD ROM can hold as much data as several CD ROMs Compare CD ROM E e...

Page 219: ...o prepare a blank disk for use with the computer s operating system Formatting creates a structure on the disk so the operating system can write information to the disk or read information from it frontside bus The primary pathway bus between the CPU and the computer s main memory Also called system bus See also bus function keys The keys labeled F1 through F12 typically located on the keyboard Th...

Page 220: ...at represents a function file or program interlaced A method of refreshing a computer screen in which only every other line of pixels is refreshed Interlaced monitors take two passes to create a complete screen image Compare non interlaced internal device See device Internet The decentralized world wide network of computers that provides electronic mail the World Wide Web and other services See al...

Page 221: ...nd data is temporarily stored and processed Memory can be volatile and hold data temporarily such as RAM or it can be nonvolatile and hold data permanently such as ROM A computer s main memory is RAM See RAM ROM microprocessor See central processing unit CPU MIDI Musical Instrument Digital Interface A standard for connecting musical instruments synthesizers and computers The MIDI standard provides...

Page 222: ...stems are the Windows Vista Home Basic and Windows 7 operating systems optical drive A drive which reads plastic coated discs on which information is recorded digitally and uses a laser to read data music or videos P palette See color palette parallel Processes that occur simultaneously In communications it means the transmission of more than one bit of information at a time On your computer the p...

Page 223: ...t A socket on the computer where you plug in a cable for connection to a network or a peripheral device processor See central processing unit CPU program A set of instructions that can be executed by a computer The general classes of programs also called software are operating system application and utility See also operating system application utility properties The attributes of an object or dev...

Page 224: ...highlight or otherwise specify text data or graphics with the intent to perform some operation on it serial Processes that occur one at a time In communications it means the transmission of one bit at a time sequentially over a single channel On your computer the serial port provides a serial interface between the computer and an appropriate device Compare parallel shortcut See keyboard shortcut S...

Page 225: ...le all purpose USB port USB allows hot swapping of peripherals See also bus hot swapping serial upload To send a file to another computer through a modem or network See also download USB See universal serial bus USB utility A computer program designed to perform a narrowly focused operation or solve a specific problem Utilities are often related to computer system management W Web See World Wide W...

Page 226: ... 117 disposal 125 installing 120 122 low charge 116 maintaining 124 monitoring power 48 114 not charging 175 notifications 116 power plan 202 power plan hot key 119 real time clock RTC 111 113 remaining power 115 removing 121 safety precautions 123 BIOS Setup see TOSHIBA Hardware Setup button power 50 start 129 buttons eject optical drive 103 Media control buttons 104 C Call2Recycle battery 126 ch...

Page 227: ...agmenter 179 disk drive corrupted damaged data files 179 missing files trouble accessing a drive 178 running slow 179 diskette drive cannot insert a diskette 179 cannot read a diskette 179 display does not look normal flickers 177 external monitor not working 177 display device connecting 77 external 77 display output settings 79 display panel opening 49 display problems screen is blank 176 displa...

Page 228: ...rt Windows operating system 172 Hibernation mode 82 configuring 86 hot key 204 starting again from 88 hot key disablingorenablingTouchPad 208 disabling or enabling wireless devices 207 display brightness 206 Hibernation mode 204 keyboard overlays 210 Lock Instant security 201 Output Display switch 205 power plan 202 Sleep mode 203 volume mute 200 Zoom Display resolution 209 zooming in 210 zooming ...

Page 229: ...memory module slot cover 54 Memory card reader inserting memory media 140 removing memory media 140 using 139 memory module installation 52 installing inserting into socket 55 removing 57 59 memory module slot 54 microphone using 136 modem connecting to telephone line 131 problem solving 184 monitor 77 connecting 77 78 monitor problems monitor not working 177 mouse installing 80 mouse utility 155 ...

Page 230: ...175 cannot insert diskette in drive 179 cannot read a diskette 179 changing display properties 177 checking device properties 173 computer hangs when ExpressCard inserted 182 computer will not power up 167 contacting Toshiba 192 193 corrupted damaged data files 179 Device Manager 173 disk drive is slow 179 display is blank 176 ExpressCard checklist 181 error occurs 183 hot swapping fails 183 not r...

Page 231: ...23 saving files 98 screen does not look normal flickers 177 screen problems blank screen 176 Search programs and files field 98 set up communications 130 setting up AC adaptor 46 adding memory 52 computer 45 53 work environment 42 setting up a connection 131 Sleep mode 83 hot key 203 starting again from 91 sound problem solving 181 sounds recording 136 speakers using external 136 start button 129 ...

Page 232: ...problems 186 external keyboard 176 keyboard 176 optical drive 180 turning on the computer 50 turning on the power 50 U USB compatible printer 80 user password disabling 152 user password setting 151 using a file extension 100 Utilities 142 V video cables 78 video display device connecting 77 video projector adjusting display 79 W warranty standard limited warranty 41 Web 133 Web Camera using 137 W...

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