236
If Something Goes Wrong
DVD operating problems
5.375 x 8.375 ver 2.3
The Windows XP wireless management facility does not
work.
If you are using an external Wi-Fi adapter (a PC Card, USB
adapter, or other variety), check to see if the adapter comes
with its own management utility. If it does, the utility may be
disabling the Windows XP wireless management facility, in
which case you must use the adapter's management utility. If
the documentation that accompanies the adapter does not
provide enough information to determine if this is the case,
contact that vendor's support group for further advice.
DVD operating problems
If you experience a problem playing DVDs, you may be able
to fix the problem yourself.
For general problems playing a DVD title, try the following
steps:
1
If using an external DVD-ROM or multi-function drive,
make sure the drive’s cable is properly connected to the
computer.
2
Verify that the disc is in a format that the drive supports.
3
Ensure that the disc is properly inserted in the drive tray.
4
Ensure that the Display properties are not True Color (24-
bit). If it is set to 24-bit color, there may be a video
format error. To verify your display settings:
❖
Click
Start
,
Control
Panel
,
Appearance and Themes
,
and double-click
Display
.
❖
Click on the
Settings
tab
and check the
Color Palette
. It
should be set to
High Color
(16-bit).
❖
If it is not set to High Color, change the settings to
16-bit
color
and click
OK
.
5
Clean the disc and try again.