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2.2 Basic Flowchart

2 Troubleshooting

Satellite/Satellite Pro/C850D/C855D/L850D/L855D Maintenance Manual

2-5

If  the  diagnostic  program  cannot  detect  an  error,  the  error  may  be  intermittent.    Run  the
continuous test program repeatedly to isolate the problem.  Check the log utilities function to
confirm  which  diagnostic  test  detected  the  error,  then  perform  the  appropriate
troubleshooting procedures as follows:

1.

If an error is detected by the System test, follow the system board troubleshooting
procedures in Section 2.4.

2.

If an error is detected by the Hard Disk test, follow the HDD troubleshooting
procedures in Section 2.5.

3.

If an error is detected by the Keyboard test, follow the keyboard troubleshooting
procedures in Section 2.6.

4.

If an error is detected by the Display test, follow the display troubleshooting
procedures in Section 2.7.

5.

If an error is detected by the ODD test, follow the ODD troubleshooting procedures in
Section 2.8.

6.

If an error is detected by the LAN test, follow the LAN troubleshooting procedures in
section 2.9.

7.

If an error is detected by the Audio test, follow the Audio troubleshooting procedures
in section 2.10.

8.

If an error is detected by the Fan On/Off test, follow the cooling module
troubleshooting procedures in Section 2.11.

9.

If an error is detected by Touchpad test, follow Touchpad troubleshooting procedures
in Section 2.12.

10.

If an error is detected by Memory test, follow Memory troubleshooting procedures in
Section 2.13.

11.

If an error is detected by USB test, follow USB port troubleshooting procedures in
Section 2.14.

12.

If an error is detected by Headphone test, follow Headphone port troubleshooting
procedures in Section 2.15.

13.

If an error is detected by Microphone test, follow Microphone troubleshooting
procedures in Section 2.16.

14.

If an error is detected by Video test, follow Video RGB port troubleshooting
procedures in Section 2.17.

15.

If an error is detected by Card Reader test, follow Card Reader troubleshooting
procedures in Section 2.18.

16.

If an error is detected by Camera test, follow Camera troubleshooting procedures in
Section 2.19.

17.

If an error is detected by Wireless LAN test, follow Wireless LAN troubleshooting
procedures in Section 2.20.

18.

If an error is detected by Battery test, follow Battery troubleshooting procedures in
Section 2.21.

19.

If an error is detected by HDMI test, follow HDMI port troubleshooting procedures in
Section 2.22.

Some components can’t be tested and verified by the diagnostic programs, please execute the
specified Function Programs in Windows for these components, then perform the appropriate
troubleshooting procedures as described in Section 2.14 to Section 2.22 for these components.

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Summary of Contents for Satellite L850D

Page 1: ...0D L855D Maintenance Manual Toshiba Personal Computer Satellite C850D C855D L850D L855D Satellite Pro C850D L850D PSC7Sx PSC7Tx PSC7Ux PSC7Vx PSKAYx PSKAZx PSKB2x PSKB3x PSKB4x PSKB5x PSKB6x PSKB7x Maintenance Manual TOSHIBA CORPORATION S No ...

Page 2: ...llite Satellite Pro C850D C855D L850D L855D at the time of this manual s production However succeeding computers and manuals are subject to change without notice Therefore Toshiba assumes no liability for damages incurred directly or indirectly from errors omissions or discrepancies between any succeeding product and this manual Trademarks Intel and Pentium are registered trademarks of Intel Corpo...

Page 3: ...n is not observed WARNING Warning indicates the existence of a hazard that could result in bodily injury if the safety instruction is not observed CAUTION Caution indicates the existence of a hazard that could result in property damage if the safety instruction is not observed NOTE Note contains general information that relates to your safe maintenance service Improper repair of the computer may r...

Page 4: ...and each FRU Chapter 2 Troubleshooting Procedures explains how to diagnose and resolve FRU problems Chapter 3 Test and Diagnostics describes how to perform test and diagnostic operations for maintenance service Chapter 4 Replacement Procedures describes the removal and replacement of the FRUs Appendices The appendices describe the following Handling the LCD module Board layout Keyboard scan charac...

Page 5: ... as it appears on the keyboard is printed in boldface type Key operation Some operations require you to simultaneously use two or more keys We identify such operations by the key top symbols separated by a plus sign For example Ctrl Pause Break means you must hold down Ctrl and at the same time press Pause Break If three keys are used hold down the first two and at the same time press the third Us...

Page 6: ...er Supply 21 1 9 Batteries 22 1 91 Main Battery 22 1 92 Battery Charging Control 22 1 93 One time RTC Battery 23 Chapter 2 Troubleshooting 2 1 Outline 2 1 2 2 Basic Flowchart 2 2 2 3 Power Supply 2 6 Procedure 1 Power Icon Check 2 6 Procedure 2 Connection Check 2 8 Procedure 3 Replacement Check 2 8 2 4 System Board 2 9 Procedure 1 Message Check 2 9 Procedure 2 Test Program Check 2 10 Procedure 3 R...

Page 7: ...ogram Check 2 18 Procedure 3 Connector Check and Replacement Check 2 18 2 9 LAN 2 20 Procedure 1 Test Program Check 2 20 Procedure 2 Connector Check and Replacement Check 2 20 2 10 Audio Test 2 21 Procedure 1 Test Program Check 2 21 Procedure 2 Connector Check and Replacement Check 2 21 2 11 Cooling Module 2 22 Procedure 1 Test Program Check 2 22 Procedure 2 Connector Check and Replacement Check 2...

Page 8: ...pplication Test 2 29 Procedure 2 Connector Check and Replacement Check 2 29 2 19 Camera 2 30 Procedure 1 Windows Application Test 2 30 Procedure 2 Connector Check and Replacement Check 2 30 2 20 Wireless LAN 2 31 Procedure 1 Windows Application Test 2 31 Procedure 2 Connector Check and Replacement Check 2 31 2 21 Battery Pack 2 32 Procedure 1 Windows Application Test 2 32 Procedure 2 Connector Che...

Page 9: ...s 18 3 3 1 Overview 18 3 3 2 Batch Parameters Configuration 19 3 3 3 Item s Parameters Configuration 21 3 3 4 Load Batch Parameters 22 3 3 5 Save Batch Parameters 23 3 3 6 LOG Parameters Setting 24 3 3 7 Specify LOG Viewer 25 3 3 8 Display LOG File 25 3 3 9 LOG Viewer 26 3 3 10 LOG File Sample 27 3 4 Subtests 29 3 5 System Test 32 3 6 Memory Test 37 3 7 Storage 42 3 8 Video 46 3 9 Communication CO...

Page 10: ... 4 2 Battery Pack PC card Bridge Media 4 8 4 2 1 Battery Pack 4 8 Removing the Battery Pack 4 8 Installing the Battery Pack 4 9 4 2 2 Bridge Media 4 10 Removing the Bridge Media 4 10 Installing the PC Card 4 10 4 3 HDD 4 11 Removing the HDD 4 11 Installing the HDD 4 13 4 4 Memory Module and RTC battery 4 14 Removing the Memory Module and RTC battery 4 14 Installing the Memory Module and RTC batter...

Page 11: ...Removing the System Board 4 30 Installing the System Board 4 31 4 11 Display Assembly 4 32 Removing the Display Assembly 4 32 Installing the Display Assembly 4 33 4 12 Speakers 4 34 Removing the Speakers 4 34 Installing the Speakers 4 35 4 13 Display Mask 4 36 Removing the Display Mask 4 36 Installing the Display Mask 4 36 4 14 LED Module 4 38 Removing the LED module 4 38 Installing the LED Module...

Page 12: ...lite Satellite Pro C850D C855D L850D L855D Maintenance Manual Appendices Appendix A Handling the LCD Module A 1 Appendix B Board Layout B 1 Appendix C Keyboard Scan Character Codes C 1 Appendix D Key Layout D 1 ...

Page 13: ...i Satellite Satellite Pro C850D C855D L850D L855D Maintenance Manual Chapter 1 Hardware Overview ...

Page 14: ...ntents 1 1 Features 4 1 2 System Unit Components 11 1 3 2 5 inch HDD 16 1 4 DVD Super Multi R Double Layer 17 1 5 Blue Ray Writer 18 1 6 Blu Ray Writer BDXL 19 1 7 Blu Ray COMBO 20 1 8 Power Supply 21 1 9 Batteries 22 1 9 1 Main Battery 22 1 9 2 Battery Charging Control 22 1 9 3 One time RTC Battery 23 ...

Page 15: ...SATA HDD 16 Figure 1 6 DVD Super Multi Drive 17 Figure 1 7 Blue Ray Writer Drive 18 Figure 1 8 Blu Ray Writer BDXL Drive 19 Figure 1 9 Blu Ray Combo Drive 20 Tables Table 1 1 HDD Specifications 16 Table 1 2 DVD Super Multi Drive Specifications 17 Table 1 3 Blue Ray Writer Drive Specifications 18 Table 1 4 Blu Ray Writer BDXL Drive Specifications 19 Table 1 5 Blu Ray Combo Drive Specifications 20 T...

Page 16: ...of 1366x768 The computer has the following features Processor CPU is mobile AMD Trinity Processor AMD Dual Core Processor A6 4400M 2 7GHz A8 4500M 1 9GHz Host Bridge System Controller System Controller AMD Hudson M3 Graphics AMD integrated graphics or external Thames LE graphics Memory The computer has two SO DIMM slots which come standard with DDR3 1333MHz PC3 10600 and DDR3 1600MHz PC3 12800 mem...

Page 17: ...Tray Type DVD Super Multi R Double Layer drive Tray Type BD Combo drive Tray Type BD Writer BDXL drive Tray Type BD Writer drive Display LCD displays come in the following type at resolution 1366x768 15 6 HD 1366x768 CSV LED display On Board LAN The internal LAN supports 10 100Mbit Ethernet enabling connection to a LAN at up to 100Mbps It supports Wake up on LAN from S3 S4 S5 and PXE boot support ...

Page 18: ...e USB ports for USB2 0 and USB3 0 BTO It is supported to daisy chain a maximum of 127 USB devices USB2 0 data transfer rate is up to 480Mbps and USB3 0 data transfer rate is up to 5Gbps These ports support PnP installation hot plugging and supports Sleep Charge Function RGB External Monitor Port A 15 pin external monitor port is provided through which the computer automatically recognizes an exter...

Page 19: ...either VGA 0 3M without Macro or HD 1 0M without Auto Macro modules or FHD 2 0M without Auto Macro There is Camera LED Blue on the camera module LED is on when the camera is working The internal microphone is embedded in this camera module Battery The computer has a removable 3 cell and 6 cell Lithium Ion battery pack and a onetime RTC battery non rechargeable ...

Page 20: ...ew 1 1 Features 8 Satellite Satellite Pro C850D C855D L850D L855D Maintenance Manual Figures 1 1 1 2 1 3 and 1 4 show the computer and its system unit configuration respectively Figure 1 1 ID Parts Description Placement ...

Page 21: ...1 1 Features 1 Hardware Overview Satellite Satellite Pro C850D C855D L850D L855D Maintenance Manual 9 Figure 1 2 Computer Block Diagram ...

Page 22: ...1 Hardware Overview 1 1 Features 10 Satellite Satellite Pro C850D C855D L850D L855D Maintenance Manual Figure 1 3 System Board Configurations ...

Page 23: ...1 2 System Unit Components 1 Hardware Overview Satellite Satellite Pro C850D C855D L850D L855D Maintenance Manual 11 1 2 System Unit Components Figure 1 4 System Unit Block Diagram ...

Page 24: ...s available as options to grow up to 16 0GB PC3 10600 1333MHz PC3 12800 1600MHz DDR3 SDRAM supported 2048 4096 8192MB modules supported 2048 MB 256M x 64 4096 MB 512M x 64 8192 MB 1024M x 64 DDR3 1 5 volt operation No parity bit 64 bit data transfer BIOS ROM Flash EEPROM 8Mb x 1 chip 2048KB flash parts NvStorage Size 56K NvStorage Free Space 55K FV00 Size 1248K FV00 Free Space 199K FV01 Size 464K ...

Page 25: ...n the following A stereo DAC that supports 16 20 24 bit widths and 44 1K 48K 96K 192KHz sample rates A stereo ADC that supports 16 20 24 bit widths and 44 1K 48K 96KHz sample rates The ADC has a gain stage and a stereo one of four input selector 2 GPIOs GPIO0 is External Amplifier Power Down Signal General Purpose I O EAPD is an active low output GPIO1 is General Purpose I O Class D Speaker Amplif...

Page 26: ...ication control Battery EEPROM 24C02 equivalent 128 words x 16 bits I2C interface integrated in battery pack Storing records of battery use Clock Generator Hudson M2 M3 Integrated Clock Generator Generating the clock signal required for the system LAN Controller ATHEROS_AR8162 10 100Mbit IEEE 802 3 10BASE T 100BASE TX compliant physical layer interface IEEE 802 3u Auto Negotiation support Digital ...

Page 27: ...Pro C850D C855D L850D L855D Maintenance Manual 15 Support following 2 kinds of mini PCI wireless LAN cards IEEE 802 11bg IEEE 802 11bgn Data Rate IEEE 802 11bg Standard 54M bps IEEE 802 11bgn Standard 130M bps Frequency Channel IEEE802 11bg 2 4GHz IEEE802 11bgn 2 4GHz ...

Page 28: ...ed are 320 GB 500 GB 640 GB 750 GB 1 TB The HDD is shown in Figure 1 5 and some of its specifications are listed in Table 1 1 Figure 1 5 SATA HDD Item Specifications Capacity GB 320 GB 500 GB 640 GB Rotational Speed RPM 5400 rpm 5400 rpm 5400 rpm Height 9 5 mm 7 0 mm 9 5 mm 7 0 mm 9 5 mm User Data Sectors 625 142 448 976 773 168 1 250 263 728 Bytes Sector 512 512 512 Item Specifications Capacity G...

Page 29: ...peed DVD R Double Layer at 6x speed DVD R Double Layer at 6x speed DVD RW at 8x speed and DVD RAM at 5x speed DVD Super Multi Drive is shown in Figure 1 6 and its specifications are listed in Table 1 2 Figure 1 6 DVD Super Multi Drive Table 1 2 DVD Super Multi Drive Specifications Item DVD ROM mode CD ROM mode Data Transfer Rate Mbytes s 33 3 U DMA transfer mode 2 16 7 PIO mode 4 Multiword DMA mod...

Page 30: ... speed DVD R DL at 4x speed DVD R DL at 4x speed DVD RW at 6x speed DVD RW at 8x speed DVD RAM at 5x speed BD R at 6x speed and BD RE at 2x speed Blue Ray Writer Drive is shown in Figure 1 7 and its specifications are listed in Table 1 3 Figure 1 7 Blue Ray Writer Drive Table 1 3 Blue Ray Writer Drive Specifications Item BD ROM Mode DVD ROM Mode CD ROM Mode SATA Interface 150 MB s Average Random A...

Page 31: ... DVD R DL at 6x speed DVD RW at 6x speed DVD RW at 8x speed DVD RAM at 5x speed BD R at 6x speed BD RE at 2x speed BD RE DL at 2x speed and BD RE TL at 2x speed Blu Ray Writer BDXL Drive is shown in Figure 1 8 and its specifications are listed in Table 1 4 Figure 1 8 Blu Ray Writer BDXL Drive Table 1 4 Blu Ray Writer BDXL Drive Specifications Item BD ROM Mode DVD ROM Mode CD ROM Mode SATA Interfac...

Page 32: ... 4x speed DVD R DL at 4x speed DVD RW at 6x speed DVD RW at 8x speed DVD RAM at 5x speed BD R at 6x speed and BD RE at 2x speed Blu Ray Combo Drive is shown in Figure 1 9 and its specifications are listed in Table 1 5 Figure 1 9 Blu Ray Combo Drive Table 1 5 Blu Ray Combo Drive Specifications Item BD RE Mode DVD RW Mode CD ROM Mode SATA Interface 145 MB s Average Random Access Time 300 ms 190 ms 1...

Page 33: ...ower supply Controls the supply of DC power supply input AC Adapter output to the power supply unit Controls the supply of power to the system block load logic circuit side Controls forced shutdown if the power supply malfunctions 3 Logic circuit control Instructs the gate array to enable disable tuning the power on Controls power on off operation 4 Status display Turns on the Power LED in White B...

Page 34: ...mAh 6000mAh RTC Battery Lithium Ion 3 0 V 210 mAh 1 9 1 Main Battery The main battery pack serves as the computer s main power source when the AC adapter is not attached The main battery maintains the state of the computer so that it can resume it 1 9 2 Battery Charging Control Battery charging is controlled by TI BQ24725RGRR When AC adapter and battery pack are attached to the computer the TI BQ2...

Page 35: ... 1 The battery becomes fully charged 2 The AC adapter or battery pack is removed 3 The battery or AC adapter voltage is abnormal Detection of full charge A full charge is detected only when the battery is being charged by quick or normal charge A full charge is detected when either of the following conditions is met 1 The current in the battery charging circuit drops below the predetermined value ...

Page 36: ...2 Troubleshooting 2 i Satellite Satellite Pro C850D C855D L850D L855D Maintenance Manual 2 概要 Chapter 2 Troubleshooting ...

Page 37: ...ion Check 2 11 Procedure 3 Format Check 2 12 Procedure 4 Test Program Check 2 13 Procedure 5 Connector Check and Replacement Check 2 14 2 6 Keyboard 2 15 Procedure 1 Test Program Check 2 15 Procedure 2 Connector Check and Replacement Check 2 15 2 7 Display 2 16 Procedure 1 External Monitor Check 2 16 Procedure 2 Test Program Check 2 16 Procedure 3 Connector Check and Replacement Check 2 16 2 8 ODD...

Page 38: ...ocedure 1 Windows Application Test 2 25 Procedure 2 Connector Check and Replacement Check 2 25 2 15 Headphone Port 2 26 Procedure 1 Windows Application Test 2 26 Procedure 2 Connector Check and Replacement Check 2 26 2 16 Microphone Port 2 27 Procedure 1 Windows Application Test 2 27 Procedure 2 Connector Check and Replacement Check 2 27 2 17 Video RGB Port 2 28 Procedure 1 Windows Application Tes...

Page 39: ...Procedure 2 Connector Check and Replacement Check 2 31 2 21 Battery Pack 2 32 Procedure 1 Windows Application Test 2 32 Procedure 2 Connector Check and Replacement Check 2 32 2 22 HDMI Port 2 33 Procedure 1 Windows Application Test 2 33 Procedure 2 Connector Check and Replacement Check 2 33 ...

Page 40: ...2 Troubleshooting Satellite Satellite Pro C850D C855D L850D L855D Maintenance Manual 2 v Figures Figure 2 1 Basic Flowchart 1 2 2 3 Tables Table 2 1 HDD Error Code and Status 2 13 ...

Page 41: ......

Page 42: ...USB Port 12 Headphone Port 13 Microphone Port 14 Video RGB Port 15 Card Reader 16 Camera 17 Wireless LAN 18 Battery Pack 19 HDMI port See Chapter 4 for the procedures to replace FRUs and Chapter 3 for the procedures to use test programs The following tools are required to perform the diagnostic procedures 1 Diagnostics maintenance test program disk 2 Screwdrivers 2 0mm 2 5mm 3mm 3 Cleaning disk ki...

Page 43: ...er if a password has been registered and if so ask him or her to enter the password If the user has forgotten the system password use a jump wire to make a short circuit on M B B500 location then turn the computer power on When booted the computer overrides password protection and automatically erases the current password Make sure the Windows 7 has been installed on the HDD Any other operating sy...

Page 44: ...on Any error message displayed Message Toshiba Leading Innovation displayed Follow the power supply diagnostic Procedure in Section 2 3 Follow the system board diagnostic Procedure in Section 2 4 Follow the display diagnostic Procedure in Section 2 8 Password displayed OS started See the previous page to Delete the password Follow the HDD diagnostic Procedure in Section 2 5 Yes No Yes No Yes No Ye...

Page 45: ...Diagnostic Program Loaded Perform each test with the diagnostic program Any error detected by the diagnostic program Perform the continuous test to check if the error is intermittent Follow the diagnostic Procedure Identify the test resulting in the error and perform the appropriate diagnostic procedures Any error detected by the diagnostic program Identify the test resulting in the error and perf...

Page 46: ...edures in Section 2 11 9 If an error is detected by Touchpad test follow Touchpad troubleshooting procedures in Section 2 12 10 If an error is detected by Memory test follow Memory troubleshooting procedures in Section 2 13 11 If an error is detected by USB test follow USB port troubleshooting procedures in Section 2 14 12 If an error is detected by Headphone test follow Headphone port troubleshoo...

Page 47: ...ocedure 3 Replacement Check Procedure 1 Power Icon Check The following power LED indicates the power supply status DC IN Battery Charge LED The power supply controller displays the power supply status through the DC IN Battery Charge LED as in the tables below DC IN Battery Charge LED DC IN Battery Charge LED Power supply status On in White Both DC Power is been supplying from AC Adapter and Batte...

Page 48: ... and the AC adapter to shut off power supply to the computer 2 Attach the battery and AC adapter back again If the DC IN Battery Charge LED is still off follows the steps below Check 1 Make sure the DC IN Battery Charge LED goes on in White or Amber If it does not go to Procedure 2 Check 2 Make sure the DC IN Battery Charge LED goes on in White or Amber again If it does not go to Procedure 3 ...

Page 49: ...o the DC IN socket and wall outlet respectively When they have been connected correctly perform Check 2 Check 2 Connect a new AC adaptor and AC power cord Check 3 Make sure the battery pack has been correctly installed in the computer If the LED does not go on while the battery pack has been installed correctly go to Procedure 3 Procedure 3 Replacement Check The system board or CPU may be faulty D...

Page 50: ...to Procedure 3 Check 1 If the following error message is displayed on the screen press the F1 key as prompted These errors occur when the system configuration preserved in the RTC memory generally called CMOS memory does not match the actual configuration or when the data is lost If you press the F1 key as prompted by the message the TSETUP screen appears to set the system configuration If the err...

Page 51: ...g test programs using the procedures described in Chapter 3 1 System test 2 Memory test 3 Keyboard test 4 Display test 5 Hard Disk test 6 Mouse test 7 ODD test 8 Sound test 9 LAN test If an error is detected during these tests go to Procedure 3 Procedure 3 Replacement Check The system board memory or CPU may be defective Disassemble the computer following the steps described in Chapter 4 and repla...

Page 52: ... on the display Follow the steps below to check the HDD Check 1 If either of the following messages appears go to Procedure 2 If the following messages do not appear perform Check 2 Insert system disk in drive Press any key when ready or Non System disk or disk error Replace and press any key Check 2 Check SETUP to see if the Hard Disk option has been set to Not used If so choose another setting a...

Page 53: ...S system to install system files If the following message appears on the display the system files have been transferred to the HDD Restart the computer If the problem persists go to Procedure 3 System transferred NOTE If the computer is running Windows 7 and the hard disk capacity is more than 512 MB the FDISK program will ask if you need support for a partition larger than 2 GB Select Y for large...

Page 54: ...tus names are listed in Table 2 1 If an error code is not generated and the problem still exists go to Procedure 5 Table 2 1 HDD Error Code and Status Code Status 1 Get Parameter Fail 2 Read Old Data Error 3 Write Pattern Error 4 Read Back Data Error 5 Data Compare Error 6 Restore Data Error 7 Read Verify Error 9 Seek Error 10 Disk Controller Self Test Failed 11 Disk Controller Test unexpected int...

Page 55: ...oard and CPU HDD System board CPU If any connector is loose or off reconnect it firmly and return to Procedure 1 If there is still an error perform Check 2 Check 2 The HDD may be damaged Replace it with a new one following the disassembling instructions in Chapter 4 If the problem persists perform Check 3 Check 3 The System board may be damaged Replace it with a new one following the disassembling...

Page 56: ...computer following the steps described in Chapter 4 and perform the following checks Check 1 Make sure the keyboard cable has been firmly connected to the system board Keyboard System board CPU If the cable is loose or off reconnect it firmly and return to Procedure 1 If there is still an error perform Check 2 Check 2 The keyboard may be faulty Replace it with a new one following the instructions ...

Page 57: ...le CD in the computer s CD ROM turn on the computer and run the test See Chapter 3 for information on how to perform the test If an error is detected in the test go to Procedure 3 If no error is detected the display itself is normal Procedure 3 Connector Check and Replacement Check The display unit has an LCD module LED Backlight module panel close switch Any of the components or their connections...

Page 58: ...eturn to Procedure 3 If there is still an error perform Check 4 Check 4 The System board may be faulty Replace it with a new one If there is still an error perform Check 5 Check 5 The memory may be defective Replace the memory module with a new one following the steps described in Chapter 4 If the problem persists perform Check 6 Check 6 The CPU may be faulty Replace it with a new one following th...

Page 59: ...am available as part of the maintenance test program Insert the diagnostics CD in the computer s CD turn on the computer and run the test Then insert a test ODD Toshiba EMI DVD ROM TEST DISK TSD 1 into the ODD drive See Chapter 3 for information on how to perform the test If any error is detected by the test go to Procedure 3 Procedure 3 Connector Check and Replacement Check The ODD drive is conne...

Page 60: ... following the steps in Chapter 4 If the ODD drive is still not functioning properly perform Check 4 Check 4 The system board may be faulty Replace it with new one following the instructions in Chapter 4 If the ODD drive is still not functioning properly perform Check 5 Check 5 The memory may be defective Replace the memory module with a new one following the steps described in Chapter 4 ...

Page 61: ...ck If any abnormal is detected by the check go to Procedure 2 Procedure 2 Connector Check and Replacement Check The LAN connector RJ45 is mounted on the system board If the LAN malfunctions the system board or CPU might be faulty Disassemble the computer following the steps described in Chapter 4 and perform the following checks Check 1 The system board may be faulty Replace it with a new one foll...

Page 62: ... computer following the steps described in Chapter 4 and perform the following checks Check 1 Make sure the Speaker cable has been firmly connected to the system board If the cable is loose or off reconnect it firmly and return to Procedure 1 If there is still an error perform Check 2 Check 2 The Speaker may be faulty Replace it with a new one following the instructions in Chapter 4 If the problem...

Page 63: ...ither might be faulty Disassemble the computer following the steps described in Chapter 4 and perform the following checks Check 1 Make sure the cooling module has been firmly connected to the connector on the system board Also make sure that the tape is not stuck to any part of the fan and that the fan is free of foreign matter Cooling module System board CPU If the connector is disconnected conn...

Page 64: ...em Board or either might be faulty Disassemble the computer following the steps described in Chapter 4 and perform the following checks Check 1 Make sure Touchpad Module has been firmly connected to the connector on System Board Also make sure the tape is not stuck to any part of Touchpad Module and Touchpad Module is free of foreign matters And if the connector is disconnected connect it firmly t...

Page 65: ...nd System Board or either might be faulty Disassemble the computer following the steps described in Chapter 4 and perform the following checks Check 1 Make sure Memory Module has been firmly connected to the connector on System Board Also make sure the tape is not stuck to any part of Memory Module and Memory Module is free of foreign matters And if the connector is disconnected connect it firmly ...

Page 66: ...nnector Check and Replacement Check If USB Port on System Board malfunctions there may be a bad connection between USB device and System Board or either of System Board and CPU might be faulty Disassemble the computer following the steps described in Chapter 4 and perform the following checks Check 1 Make sure USB device cable has been firmly connected to USB Port of System Board Also make sure US...

Page 67: ...ning properly Procedure 2 Connector Check and Replacement Check If Headphone Port on System Board malfunctions there may be a bad connection between Headphone device and System Board or either of System Board and CPU might be faulty Disassemble the computer following the steps described in Chapter 4 and perform the following checks Check 1 Make sure Headphone device cable has been firmly connected...

Page 68: ...oning properly Procedure 2 Connector Check and Replacement Check If Microphone Port on System Board malfunctions there may be a bad connection between Microphone device and System Board or either of System Board and CPU might be faulty Disassemble the computer following the steps described in Chapter 4 and perform the following checks Check 1 Make sure Microphone device cable has been firmly conne...

Page 69: ...o RGB Port is functioning properly Procedure 2 Connector Check and Replacement Check Video RGB Port Board is connected to System Board through FPC Cable If Video RGB Port malfunctions there may be a bad connection between Video RGB Port Board and System Board or either might be faulty Disassemble the computer following the steps described in Chapter 4 and perform the following checks Check 1 Make ...

Page 70: ...Connector Check and Replacement Check Card Reader Board is connected to System Board through FPC Cable If Card Reader malfunctions there may be a bad connection between Card Reader Board and System Board or either of these two components might be faulty Disassemble the computer following the steps described in Chapter 4 and perform the following checks Check 1 Make sure Card Reader Board FPC Cable...

Page 71: ...e is connected to System Board through FPC Cable If Camera malfunctions there may be a bad connection between Camera Module and System Board or either of these two components might be faulty Disassemble the computer following the steps described in Chapter 4 and perform the following checks Check 1 Make sure Camera Module FPC Cable has been firmly connected to the connector on System Board Also ma...

Page 72: ...ess LAN Module is connected to the system board If Wireless LAN malfunctions there may be a bad connection between Wireless LAN Module and the system board or either might be faulty Disassemble the computer following the steps described in Chapter 4 and perform the following checks Check 1 Make sure Wireless LAN module has been firmly connected to the connector on the system board Also make sure W...

Page 73: ...eplacement Check Battery Pack is connected to the system board If Battery Pack malfunctions there may be a bad connection between Battery Pack and the system board or either might be faulty Disassemble the computer following the steps described in Chapter 4 and perform the following checks Check 1 Make sure Battery Pack has been firmly connected to the connector on the system board Also make sure ...

Page 74: ...edure 2 Connector Check and Replacement Check If HDMI Port on System Board malfunctions there may be a bad connection between External Monitor and System Board Or System Board or CPU might be faulty Disassemble the computer following the steps described in Chapter 4 and perform the following checks Check 1 Make sure External Monitor HDMI Cable has been firmly connected to HDMI Port on System Board...

Page 75: ...Chapter 3 Diagnostic Programs ...

Page 76: ...0 3 2 7 DMI Write 10 3 2 8 System Information 12 3 2 9 View Logs 13 3 2 10 Exit to Free DOS 14 3 2 11 The Diagnostics Screen Explanation 14 3 3 Options 18 3 3 1 Overview 18 3 3 2 Batch Parameters Configuration 19 3 3 3 Item s Parameters Configuration 21 3 3 4 Load Batch Parameters 22 3 3 5 Save Batch Parameters 23 3 3 6 LOG Parameters Setting 24 3 3 7 Specify LOG Viewer 25 3 3 8 Display LOG File 2...

Page 77: ... Satellite Satellite Pro C850D C855D L850D L855D L850D C850D Maintenance Manual Maintenance Manual Maintenance Manual Maintenance Manual iii 3 10 Peripheral 55 3 11 Error Codes and description 58 3 12 Quick Test Item List i ...

Page 78: ......

Page 79: ...ed test set it to AHCI NOTE 3 Before running a test be sure to 1 Check that all the cables are connected securely 2 Exit the application that is currently running and close Windows NOTE 4 Please use Power on button to power on PC and Execute Service T D rather than using quick boot If by quick boot since it doesn t re flash memory data sometimes it will hang up The OPTION includes the following fu...

Page 80: ...ST DISK TSD 1 An External Monitor for DISPLAY test A CD ROM Driver for CD ROM test Audio Line for audio record test A Data CD for CD ROM test The following chapters describe all the test details The test items could be selected from the DIAGNOSTIC TEST menu Note When booting up the unit for the first time the system will automatically select the location of the result log file If a USB floppy driv...

Page 81: ...ems and generate a test report automatically When the test is completed a file named Quick log would be saved in the defined location When Quick log is being created meanwhile a file named quick log has already existed the system will automatically rename Quick log to Quick old for the backup purpose of the log file For the detail of test item please refer to Quick Test Item List 3 2 2 Customizati...

Page 82: ... arrow key to select Mouse item on Peripheral in the menu then press Space key to select it When it is being selected there is a X marked in the Select Test Mouse or press F8 to run the test The prompt information would be displayed in the screen as below This test item needs user to verify whether the mouse works normally The test result will be displayed in the following screen ...

Page 83: ...Maintenance Manual Maintenance Manual 5 Here is another method to run the test Highlight a test item by using arrow keys then press Enter to start If there are parameters provided user should set parameters in the parameter dialog window CPU Speed Test Step by Step 1 Select test item Select System CPU CPU Speed then press the Enter key ...

Page 84: ...ton after you set the proper parameters in the following window 3 Test Result System will automatically run and display the test result as follows Following is the comparison report of the two testing methods mentioned above 1 Configuration and Running As to the method used in Mouse test the user is required to select test items by pressing Space key and set the parameters artificially See 3 3 3 I...

Page 85: ...t item As to the method adopted in CPU Speed test user should highlight the test item and press Enter to start testing And the user has to setup the parameters every time before running the test Using this method only one test item would be tested at one time 3 2 3 Keyboard Layout test The test purpose is to check whether 30 kinds of keyboards run well during the test procedure When users choose t...

Page 86: ...has checked all the keys and all the keys in the screen have changed color the diagnostics program would automatically end the test and report the pass Information If keyboard test fails program will terminate the test and report the fail information when it is time to timeout The test will end when all keys are pressed or test time is out after 90 seconds 3 2 4 Audio Play Test Check whether the s...

Page 87: ...nance Manual Maintenance Manual Maintenance Manual Maintenance Manual 9 3 2 5 Audio Record Test Check whether the system could record the sound normally If there is no error during the whole test Pass otherwise Fail When the test is completed a file named Audio_r log will be saved in the defined location ...

Page 88: ...eeds an audio loopback cable 3 2 6 DMI Read Read the information from the system s SMBIOS and display it in the screen as follows User can press any key to exit the program 3 2 7 DMI Write In addition to reading the DMI information DMI Write also permits attributes editing and updating Manufacture Product Name Version Serial Number and OEM Part Number etc The following screen will be displayed ...

Page 89: ...he attribute s value that is read from the current system and the 2nd line the font in red with turquoise background shows the same value as that in the 1st line before user s editing User can modify the attribute s value in the 2nd line and press Enter to confirm the current edition and continue editing the next attribute During the editing user could press F2 to confirm the DMI attribute update ...

Page 90: ...ed would be marked in red otherwise in yellow User could press F2 to save the changes or press F4 to ignore and exit the current program 3 2 8 System Information This function is used to read the system information When the test is completed a file named System log will be saved in the defined location During the reading process the following screen will be displayed to indicate that the progress ...

Page 91: ...At the bottom the function keys are listed for user operation During the detection keyboard operation is invalid When the detection is finished the hardware components information will be displayed as follows User can use function keys listed on the bottom of the screen to display the configuration of the component or exit the current program On the left column the components information is listed...

Page 92: ...l Maintenance Manual Maintenance Manual 3 2 10 Exit to Free Free Free Free DOS Select this item to exit to Free DOS 3 2 11 The Diagnostics Screen Explanation Below is an example of running a test item It includes the following parts Diagnostics Windows Test Status Area Progress Bar Error List Test Item s Title Status Bar and Message Box ...

Page 93: ...el are located on the middle of Diagnostics Windows Test item name test process and test result are displayed in the left Test status and result are displayed in the upper right corner of the screen It displays the test status of the current test item TEST in testing PASS test finished and its result is passed FAIL test finished and its result is failed and SKIP test skipped The error list of each...

Page 94: ...ollows Program Name and Its Version Service Diagnostic Ver1 10 Test Module Name Label the name and version of the test module For example in the above screen the name of the test module is Memory Tester Build Date 2007 02 09 Status Bar Located at the bottom of the screen as follows The status bar is used to indicate the current script setting and test status It consists of two lines that includes ...

Page 95: ...t Mode The default mode is Sequential Test Mode it would displays ORDER SEQ as in the above screen LOG File Name Display the file name of the test log e g Custom Log in the above screen Start Test Time S TIME Display the test start time for the current test item or the test script e g S TIME 2008 02 16 00 42 28 in the above screen Break On Error Display HALT as shown in the above screen when Break...

Page 96: ... Options menu user can configure the batch parameters test item s parameters and those parameters created by the LOG file Options Menu Notes Select All None Items Switch between selecting all test items and selecting none The hot key is F6 Test Selected Items Execute all selected test items in this editor The hot key is F8 If Interactive option in batch parameters has not been selected a warning m...

Page 97: ... configured in the editor to a specified file Log Parameters Configure LOG parameters Specify LOG Viewer Specify the viewer for the LOG file Display Error Log File Load the LOG file viewer specified in the Specify Log Viewer to view the LOG file DOS Shell Enter the DOS Shell and execute the DOS programs You can also exit to the Service Diagnostics Editor by the command of EXIT Exit to DOS Exit the...

Page 98: ...s Break On Error Stop the test when a test item fails Pause Enable Pause at the end of each test items and wait for the user to response with the test items that requires the user to assist the test processes such as the keystroke test Interactive If the item is enabled during the test the test items that need user to response can run normally such as Mouse test If it is disabled those test items ...

Page 99: ...run for an extent time specified in Time Limit Hrs and Time Limit Min Time Limit Hrs Specify the hours whether TIMEBOUND is chosen under the batch mode Time Limit Min Specify the minutes whether TIMEBOUND is chosen under the batch mode Number Of Loops Specify the repeating times when Loop Bound is chosen under the batch mode 3 3 3 Item s Parameters Configuration The test items parameters configura...

Page 100: ...ether the option here is enabled it only affects the current test item Parameters For the test items with specific parameters this option will call the related configuration screens Otherwise the program will show the following dialogue window Parameters for the specific test items Some test items Memory HDD e g have their individual parameters which can be configured in their parameters setting w...

Page 101: ...L850D C850D Maintenance Manual Maintenance Manual Maintenance Manual Maintenance Manual 23 In this window you can specify the INI files that you wanted to be edited or modified 3 3 5 Save Batch Parameters Here you can save the edited or modified content to the batch parameters files ...

Page 102: ... selecting FILE a log file with the name specified in Log File Name will be generated Log Options Log Errors If selecting this parameter errors will be recorded when the test fails Log Test Activities If selecting this parameter the subtest results will be recorded Log Test Start Time If selecting this parameter the start time of the test will be recorded Log Test End Time If selecting this parame...

Page 103: ... log will be added to the old one Log Device Info on Fail If selecting this parameter details of the failed test will be recorded Log file Name Specify the Log file name You can input the detail path of the file System will show the detail path of the file 3 3 7 Specify LOG Viewer You can specify the Log file viewer in the Specify Log Viewer screen The default viewing program of Service Diagnostic...

Page 104: ...0D Maintenance Manual Maintenance Manual Maintenance Manual Maintenance Manual In this screen you can specify a Log file and view it with the viewer designated in Specify LOG Viewer 3 3 9 LOG Viewer Service Diagnostic Log viewer Scroll a line backward or forward on the screen Page Up Page Down ...

Page 105: ...ext corresponding strings given 3 3 10 LOG File Sample Log file is a test result file which records the following information Test module name Test item name Start End time and the test result including PASS FAIL SKIP and ABORT When a failure is found both the error code and the error information were recorded In the Log file we use Test Items as the test item name which could not be modified in t...

Page 106: ... Maintenance Manual Base Memory Test PASS Extended Memory Test PASS End Time Wed Jul 05 10 47 51 2006 Module Name Service Diagnostic Ver 1 00 Mouse Test Build Date 2006 01 10 MSTPad Begin Time Wed Jul 05 10 48 54 2006 Touch Pad Test FAIL ITEM TEST FAIL Function ID 502 Error Code 50202 Error Message Touch Pad Test Fail End Time Wed Jul 05 10 49 16 2006 ...

Page 107: ... Timer Timer 03 Clock Calendar RealClock 04 PCI System PCI 05 Plug and Play PnP 06 ACPI Test ACPI 03 FAN 01 CPU Fan Speed Test FANSpeed Memory 01 BIOS ROM BIOSROM 02 Pattern 01 Bit Stuck High Test BSHigh 02 Bit Stuck Low Test BSLow 03 Checker Board Test ChkBd 04 CAS Line Test CASLine 05 Incremental Test Incrment 06 Decremental Test Decrment 07 Incremental Decremental Test Idcrment 03 Extended Patt...

Page 108: ... 05 80 25 Text Mode Text Mode 02 640 480 VGA Mode VGAMode 03 VESA Video Modes 01 640X480 Video Modes VESA 640x480x256 Mode VESA 640x480x32K Mode VESA 640x480x64K Mode VESA 640x480x16K Mode VESA 640x480x32bit Mode V640480_15 V640480_16 V640480_24 V640480_32 02 800X600 Video Modes VESA 800x600x256 Mode VESA 800x600x64K Mode VESA 800x600x32K Mode VESA 800x600x16K Mode VESA 800x600x32bit Mode V800600_...

Page 109: ...D L855D L850D C850D Maintenance Manual Maintenance Manual Maintenance Manual Maintenance Manual 31 03 Mac Address Detection MAC Address Peripheral 01 Keyboard 01 Keyboard Data Line KBDataLn 02 Keyboard Clock Line KBClokLn 02 Mouse 01 TouchPad MSTpad 03 Led 01 Device Led KBLED ...

Page 110: ...om Service Diagnostic menu then highlight CPU and press the Enter to run this test item Subtest 01 CPU 1 Basic Functionality Test This test item is to check whether the CPU works normally through math and logic calculation which means verifying the general registers math registers and logic registers 2 CPU Speed This test item is to detect the work frequency of the current CPU User should change t...

Page 111: ...ed you should choose Yes otherwise No Expected CPU Speed Specify the expected CPU Speed value you want for further comparison Allowable Error Rate Specify the Allowable Error Rate value you want for further comparison 3 Coprocessor NPU Basic Functions Test This test item is to check whether the precision of the numeric processor in the float calculation is up to the IEEE standards 4 CPU Informatio...

Page 112: ... MMX The test item is to confirm whether the CPU supports MMX instructions Subtest 02 Boards 1 DMA Controller This test item is to check whether the DMA controller works normally 2 Interval Timer This test item is to check whether the Interval Timer 18 2Hz 55ms works normally 3 Clock Calendar This test item is to check whether the system clock calendar works normally 4 PCI System This test item is...

Page 113: ... is PCI to ISA bridge in the system 4 Whether there is PCI bus in the system 6 ACPI Test ACPI test includes two sub items as below System Address Map Test Check the correctness of ACPI system memory map and whether its mapping scope is within real memory ACPI Table Test Check the correctness of ACPI relative configuration tables in the current system Subtest 03 FAN Speed Test 1 CPU Fan Speed Test ...

Page 114: ...3 Diagnostic Programs 3 5 System Test 36 Satellite Satellite Pro C850D C855D L850D L855D L850D C850D Maintenance Manual Maintenance Manual Maintenance Manual Maintenance Manual ...

Page 115: ...d Subtest 02 Patterns This test item is to check whether the system memory includes base memory and extended memory that could be accessed correctly through writing and reading with a series of designed pattern data Below is the parameter setting dialog window Test Option Choose the Memory part to take the test Base Memory or Extended Memory Extended Memory Test Range Specify the test coverage ran...

Page 116: ...ry to be tested Time Limit m Choose or Input the time minute of the defined range of the memory to be tested 1 Bit Stuck High Test Data pattern Every bit is 1 Each bit is high 2 Bit Stuck Low Test Data pattern Every bit is 0 Each bit is low 3 Checker Board Test Data pattern Lo byte and hi byte are composed with 0101 0x5 and 1010 0xA 4 CAS Line Test Data pattern Lo byte and hi byte are composed wit...

Page 117: ... the parameter into other select box but the selected result is invalid If user chooses Special Size the test of Extended Memory will be taken according to the coverage range that user chooses or time Extended Memory Start Address and Extended Memory End Address MB Set the range of extended memory that is to be tested The test coverage will be according to the value setting in Percent mentioned at...

Page 118: ... the same as that in Subtest 02 Pattern Subtest 06 Memory Address This test item is to check short and open issue on memory address lines Subtest 07 Refresh Test This test item is to check whether the memory refresh works normally The parameter dialog window is as follows Subtest 08 Cache Memory The test item is to check whether the CPU internal cache memory could be accessed correctly Subtest 09 ...

Page 119: ...s to check whether the memory could be correctly accessed with randomized memory address and a series of incremental data Subtest 10 Data Bus Test This test item is to check whether the data bus works normally Subtest 11 Bus Noise Test This test item is to check whether the bus noise works normally Subtest 12 Memory Speed Test This test item is to check the data transferring rate for the cache mem...

Page 120: ...otect user s HDD data the password must be verified before the HDD test The screen is as follows Password hard disk 1 Sequential Random R W This test item is to check the HDD s Read Write function through data writing and reading to HDD This test item needs user to submit the parameters IDE HDD Test Range Specify the test coverage range of IDE HDD If user chooses Total Size it means that the whole...

Page 121: ...otal disk Time Limit h Choose or Input the time hour of the defined range of the total disk to be tested Time Limit m Choose or Input the time minute of the defined range of the total disk to be tested Test Mode Choose test mode from the following options 1 Read Write Write data on the disk then read it out and compare the two value 2 Read Verify Read data only 3 Unprotected Write Write data on th...

Page 122: ...overage rate in percentage of the total disk Time Limit h Choose or Input the time hour of the defined range of the total disk to be tested Time Limit m Choose or Input the time minute of the defined range of the total disk to be tested 3 Performance Check the HDD s seeking speed and transfer the data rate 4 Controller Check Check the HDD controller s status including HDD interrupt and unexpected ...

Page 123: ...the total disk Time Limit h Choose or Input the time hour of the defined range of the total disk to be tested Time Limit m Choose or Input the time minute of the defined range of the total disk to be tested 6 SMART Test SMART stands for Self Monitoring Analysis and Reporting Technology SMART test will compare the attribute values with the threshold value in the HDD s controller to confirm whether ...

Page 124: ...udging whether the display is correct It checks whether the video memory works normally by writing data into the video memory then reading it out and comparing the two value Subtest 01 Text Mode 1 Character Test Tests two types of font patterns Font 9 14 Font 9 16 It requires the user to check whether all characters of each font type displayed correctly by answering the questions prompted on scree...

Page 125: ...4 Text in blinking inverse attribute 5 Text in hi intensity attribute 6 Text in blinking hi intensity attribute Users need to check whether all texts displayed correctly in the above six attributes and key in the answer Y or N to the prompts Is this display OK Y N Enter Y Below is the test screen of Text Attribute 3 Text Page Selection This test item is to check whether the video memory could be c...

Page 126: ...nd all 8 colors background works normally in VGA text mode The bit4 6 of the attribute byte of a character defines 8 background colors black blue green cyan red brown magenta and light gray and the bit0 3 defines 16 foreground colors dark gray light blue light green light cyan light red light magenta yellow and white besides the above 8 colors In the test user is required to respond according to t...

Page 127: ...aintenance Manual 49 This test item is to check whether 80 25 Text Mode works normally In the test user is required to respond according to the instruction in the screen Subtest 02 640 480 VGA Mode This test item is to check whether 680 480 VGA Text mode works normally In the test user is required to respond according to the instruction in the screen ...

Page 128: ...test item is to check whether all the video modes supported by the video card works normally In the test user is required to respond following the instruction in the screen 1 640X480 Video Modes Test 2 800X600 Video Modes Test Subtest 04 VESA Video Memory This test item is to check whether VESA video memory could be correctly accessed write data read data Below is the test item s parameter dialog ...

Page 129: ...t to terminate during execution of VESA Video Memory the test program will not operate and display properly in further tests Subtest 05 AGP Test This test item is to report the system s Accelerated Graphics Port status and check whether AGP registers works normally Subtest 06 LCD Panel Test This test item is to check whether there is any fault in its resolution by displaying the RGB gradient color...

Page 130: ...ly Subtest 08 Color Purity Test This test item is to check whether the system the video adapter and the display could display the purity color of red green blue black and white In the test user is required to respond according to the instruction in the screen Subtest 09 Direct Color Test This test item is to check the video adapter s composing ability of direct color in high and true color mode In...

Page 131: ...850D C850D Maintenance Manual Maintenance Manual Maintenance Manual Maintenance Manual 53 Subtest 10 DAC Palette Address This test item is to check the function of DAC registers and Palette registers In the test user is required to respond according to the instruction in the screen ...

Page 132: ...ance Manual 3 9 Communication COMM Subtest 01 LAN Card This test item is to check whether the module can detect the existence of the network card and display its related information 1 Device ID Detection Detect the device ID of the network card 2 Vendor ID Detection Detect the vendor ID of the network card 3 MAC Address Detection Detect the MAC address of the network card ...

Page 133: ... Line Test Check whether the keyboard data line works normally 2 Keyboard Clock Line Test Check whether the keyboard clock line works normally Subtest 02 Mouse Test Check whether the point devices work normally 1 Mouse Before test Touch Pad s function user should set a timeout time at below screen At the below screen of Mouse test user can press the left button right button and move the mouse to v...

Page 134: ...10 Peripheral 56 Satellite Satellite Pro C850D C855D L850D L855D L850D C850D Maintenance Manual Maintenance Manual Maintenance Manual Maintenance Manual Subtest 03 Led Test 1 Led Test Check whether the white led works normally ...

Page 135: ...pheral 3 Diagnostic Programs Satellite Satellite Pro C850D C855D L850D L855D L850D C850D Maintenance Manual Maintenance Manual Maintenance Manual Maintenance Manual 57 Check whether the orange led works normally ...

Page 136: ...rithmetic Register is damaged As above 03 CPU Logic Error The CPU Logic Register is damaged As above 04 CPU Type Error The CPU Type is not supportable Check whether the CPU is Intel CPU 05 CPU Speed Error The CPU speed differs from the expected value Check the CPU speed and the set expected speed 06 NPU General Function Error The NPU arithmetic unit is damaged Replace the CPU 07 NPU Interrupt Erro...

Page 137: ...Error Interference between different data channels As above 14 Speed Error Failure during the transfer speed test As above 03xx Board 01 DMA Test Error DMA channel cannot transfer data normally Repeat multiple times Whether there is always the same error replace the board 04 Interval Timer Error The difference between the actual precision of the interval timer and its theory value is out of the pe...

Page 138: ...e video card 2 Physical problems with the monitor 1 Check whether there is any physical problem with the video card 2 Check whether there is any physical problem with the monitor 06 Character Test Error Physical problems with the video card Check whether there is any physical problem with the video card 07 DAC Palette Address Test Error As above As above 08 Color Purity Test Error Physical problem...

Page 139: ...monitor has any physical problem 26 8bits Video Mode Test Error As above As above 27 15bits Video Mode Test Error As above As above 28 16bits Video Mode Test Error As above As above 29 24bits Video Mode Test Error As above As above 30 32bits Video Mode Test Error As above As above 31xx Audio 01 Audio Play Fail Cannot play music Check the Audio connection replace the external fixture and repeat the...

Page 140: ...maged As above 04 Read Verify Error HD is damaged As above 05 Seek Error HD is damaged As above 06 Disk Controller Self Test Failed The HD controller is damaged As above 07 Disk Controller Test unexpected interrupt Failed The HD controller is damaged As above 09 Disk Controller action Test Failed The HD controller is damaged As above 10 Disk dos not support SMART Disk dos not support SMART Change ...

Page 141: ...Functions CPU Information Memory Cache Memory Bit Stuck High Test 10 or 3 minutes Bit Stuck Low Test 10 or 3 minutes Address Test Board Interval Timer Clock Calendar ACPI Test FAN FAN Speed Video 1024 x 768 Video Modes Test VESA1024 x 768 x64K Mode VESA1024 x 768 x32bit Mode VESA Video Memory 10 or 3 minutes Color Purity Test Direct Color Test LCD Panel HDD Sequential Random Read 25 or 3 minutes S...

Page 142: ...Chapter 4 Replacement Procedures 4 1 ...

Page 143: ...4 Replacement Procedures 4 ii Satellit Satellite Pro C850D C855D L850D L855D Maintenance Manual ...

Page 144: ...definiert 4 2 Battery Pack PC card Bridge Media Fehler Textmarke nicht definiert 4 2 1 Battery Pack Fehler Textmarke nicht definiert Removing the Battery Pack Fehler Textmarke nicht definiert Installing the Battery Pack Fehler Textmarke nicht definiert 4 2 2 Bridge Media Fehler Textmarke nicht definiert Removing the Bridge Media Fehler Textmarke nicht definiert Installing the PC Card Fehler Textma...

Page 145: ...t definiert 4 9 CPU Fehler Textmarke nicht definiert Removing the CPU Fehler Textmarke nicht definiert 4 10 System Board Fehler Textmarke nicht definiert Removing the System Board Fehler Textmarke nicht definiert Installing the System Board Fehler Textmarke nicht definiert 4 11 Display Assembly Fehler Textmarke nicht definiert Removing the Display Assembly Fehler Textmarke nicht definiert Installi...

Page 146: ...855D Maintenance Manual 4 5 4 16 Touchpad board and Touchpad bracket Fehler Textmarke nicht definiert Removing the Touchpad board and Touchpad bracket Fehler Textmarke nicht definiert Install the Touchpad board and Touchpad bracket Fehler Textmarke nicht definiert ...

Page 147: ...Textmarke nicht definiert Figure 4 12 Removing the CPU cooling and fan Fehler Textmarke nicht definiert Figure 4 13 Removing the CPU cooling module and fan Fehler Textmarke nicht definiert Figure 4 14 Applying silicon grease Fehler Textmarke nicht definiert Figure 4 15 Removing the CPU mylar Fehler Textmarke nicht definiert Figure 4 16 Removing the CPU Fehler Textmarke nicht definiert 7 Figure 4 1...

Page 148: ...cement 4 3 Battery pack Bridge Media 4 2 Memory Module 4 4 HDD 4 5 ODD Bay Module 4 6 Keyboard 4 7 Wireless LAN card 4 8 Top Cover 4 9 Display Assembly 4 10 System Board 4 11 CPU Cooling Module and FAN 4 13 Display Mask 4 14 FL Inverter Board 4 15 LCD Module 4 16 LED Module 4 17 CCD Board and MIC 4 18 Power Board 4 20 TouchPad BRKT 4 19 Speakers 4 12 CPU 4 3 Battery pack Bridge Media 4 2 Memory Mo...

Page 149: ...s the power supply and FL inverter carry high voltages When you partially disassemble the computer and turn on the components use extreme care not to touch the connectors and components to avoid the risk of electrical shock Do not disassemble individual components during first level maintenance WARNING 1 To avoid the risk of electrical shock turn the computer off and remove the AC adapter from the...

Page 150: ...ed securely Loose screws can cause short circuits overheating smoke or fire 3 Before raising a FRU or other component make sure that all the component cables have been disconnected to avoid the risk of electrical shock caused by accidental contact with the energized components 4 For AC input be sure to use the AC adapter and AC power cable that come with your computer or Toshiba recommended equiva...

Page 151: ...ic tests explained in Chapter 2 of this manual to identify the FRU that has probably caused the system failure Perform only the required machine operations Use only the disassembly and reinstallation procedures described in this manual Place the removed components in a safe place away from the computer so that they are not damaged or get in the way of you doing your work Normally a number of screw...

Page 152: ... the cable by raising the pressure plate up to a satisfactory height Normal pin connectors are used for all the other types of cables These connectors can be installed or removed by simply inserting them or pulling them out Assembly Procedures You have to reassemble the computer after you have disassembled the computer and fixed the component that caused the problem When reassembling the computer ...

Page 153: ...flat blade screwdriver Torx screwdriver Tweezers for pulling out screws ESD mats for the floor and work desks An ESD wrist strap or heel grounder Anti static carpets or flooring Air ionizers for highly electrostatic sensitive areas A plastic card in credit card size A plastic stick Screw Tightening Torque To secure screws follow the torque values listed below Over tightening can damage components ...

Page 154: ...5 mm and 2 6 mm Symbols of Screws on the Computer Body For easy maintenance the screw types are shown on the computer body as symbols A symbol consists of a letter representing the screw type and a numeral representing the screw length Screw type Letter Bind screw B stands for bind Flat head screw F stands for flat head Super flat head screw S stands for super flat head Tapping screw T stands for ...

Page 155: ...ing the battery packs use care not to short circuit the terminals Do not drop hit twist or bend the battery packs Do not scratch or break up their casing 1 Turn the computer upside down so that the back is facing you 2 Slide out the battery lock 3 Slide the battery release latch and remove the battery pack from the computer Battery pack Battery release latch Battery lock Figure 4 1 Removing the ba...

Page 156: ...hium ion battery which can explode due to improper replacement use handling or disposal Always dispose of the battery packs as required by local ordinances or regulations Use only replacement batteries recommended by Toshiba NOTE Visually check the battery s terminals If they are dirty clean them with a dry cloth 1 Gently insert a new or recharged battery pack into place Check that the battery rel...

Page 157: ...op out partly when you release so pull out the Bridge media Bridge media Figure 4 2 Removing the Bridge Media Installing the Bridge Media Install the Bridge Media according to the following procedures and Figure 4 2 after checking that the computer is turned off in boot mode 1 Insert a Bridge media and press it until it is securely connected After the Bridge media is installed check the hardware c...

Page 158: ...ive or damage the drive Remove the HDD hard disk drive according to the following procedures and Figures 4 3 4 4 1 Release the one HDD Memory cover screw securing the HDD Memory cover 2 Release the M2 5x6 black flat head screw securing the HDD pack 3 Remove the HDD pack by pulling the pack following the direction of the arrows HDD Memory cover HDD momery cover secure screw HDD pack M2 5x6 black fl...

Page 159: ...mble or replace the HDD pack only if it fails 4 Place the HDD pack on a flat surface such as a desk and remove the four M3x3 5 black flat head screws 5 Place the HDD pack on a flat surface such as a desk and remove the chassis HDD pack HDD chassis M3 0x3 5 black flat head screw Figure 4 4 Removing the HDD chassis CAUTION Do not apply pressure to the top or bottom of the drive ...

Page 160: ...is 2 Secure the HDD and its chassis with the four M3x3 5 black flat head screws CAUTION To prevent the HDD bracket from being distorted when installing the HDD pack into the computer do not press the center of the HDD pack Always hold the HDD pack by its sides 3 Install the HDD pack into the correct position in the computer Connect the HDD pack to the computer holding the HDD pack by its sides 4 I...

Page 161: ...he computer If this is violated the computer or memory can be damaged 1 Turn the computer upside down CAUTION Do not touch the connectors on the memory modules or in the computer Contaminated connectors can cause memory access problems Memory module RTC battery Memory slot Figure 4 5 Removing the memory module and RTC battery 2 Spread out the two memory lock latches so that the memory module pops ...

Page 162: ...f this is violated the computer or memory can be damaged 1 Place RTC battery in battery locker in the correct position 2 Insert the memory module into the connector at an angle of 45 degrees 3 Press down on the memory module so that it is secured with both memory lock latches 4 Secure the optional memory cover with the optional memory cover securing screw 6 After the computer is turned on check th...

Page 163: ...e ODD bay See the appropriate sections for the disassembly procedures of specific modules Remove the ODD bay module according to the following procedures and Figures 4 6 1 Turn the computer upside down 2 Remove the M2x5 white flat head screw 3 Push out on the ODD bay module in the direction of the arrow CAUTION Handle the ODD bay module carefully it can become hot during operation ODD bay module M...

Page 164: ...nance Manual 4 17 Installing the ODD Bay Module Install the ODD bay module according to the following procedures and Figures 4 6 1 Place the ODD bay module in the correct position and slide it in 2 Push it in until it clicks into place 3 Secure the ODD bay module with one M2x5 whit flat head screw ...

Page 165: ...isassemble the ODD drive according to the following procedures and Figure 4 7 1 Remove two M2x3 black flat head screws 2 Remove the bracket and ODD bezel ODD bezel ODD bay module Bracket M2 0x3 0 black flat head screw Figure 4 7 Removing the bracket from the ODD drive Assembling the ODD Drive Assemble the ODD drive according to the following procedures and Figure 4 7 1 Seat the bracket and secure ...

Page 166: ...pops up 2 Release the following 14 latches on the keyboard cover in that order Six bottom latches The leftmost latch first by the Sequence to the rightmost One latch on right side and one latch on left sides Six front latches 3 Disconnect the keyboard cable from CN250 on the system board 4 Remove the keyboard Keyboard CN250 Push Latch Figure 4 8 Removing the keyboard NOTE In case of keyboard is di...

Page 167: ...yboard according to the following procedures and Figure 4 8 1 Connect the keyboard cable to CN250 on the system board 2 Place the keyboard cover in the correct position and secure the following 14 latches in that order One latch on right side and one latch on left sides Six front latches Press located boss to fix at top support Six bottom latches ...

Page 168: ...he following procedures and Figure 4 9 4 10 4 11 CAUTION Do not touch the connectors on the wireless LAN card and in the computer with your bare hands Wireless LAN cards can fail if they are contaminated with sweat natural oils etc from your hands 1 Remove fourteen M2 5x6 black flat head screws securing the bottom cover M2 5x6 black flat head screw M2 5x6 black flat head screw Figure 4 9 Removing ...

Page 169: ...arrow step2 to step5 release the 4 hooks Hook Hook 1 2 Hook 5 4 3 Push Push Push Figure 4 10 Removing the button cover 4 Disconnect the two antenna cables with tweezers 5 Remove one M2x3 black flat head screws securing the wireless LAN card 6 Pull the wireless LAN card up from CN1300 on the system board and out at an angle Black wire White wire Wireless LAN card M2 0x3 0 black flat head screw Figu...

Page 170: ... 4 10 4 11 1 Insert the wireless LAN card into the CN1300 an angle of 45 degrees 2 Press down on the wireless LAN card to secure it with two M2x3 black flat head screws 3 Connect the two antenna cables by pressing them firmly into place CAUTION Do not touch the connectors on the wireless LAN card and in the computer with your bare hands Wireless LAN cards can fail if they are contaminated with swe...

Page 171: ... touch or cause damage to the fan in the cooling module Remove the CPU cooling module and Fan Remove the CPU cooling module and fan according to the following procedures and Figures 4 12 4 13and 4 14 1 Remove the fan cable from CN4300 on system board 2 Remove two M2x3 5 white flat head screws on the fan 3 Remove the fan 4 Remove four screws in the order shown on the CPU cooling module 5 Remove the...

Page 172: ...edures Satellit Satellite Pro C850D C855D L850D L855D Maintenance Manual 4 25 CN4300 FAN CPU cooling module M2 0x3 5 white flat head screw CPU cooling module screw Figure 4 13 Removing the CPU cooling module and fan Figure 4 14 Applying silicon grease ...

Page 173: ... the number sequence sealed on the heat sink module NOTE Apply silicon grease with a special syringe to cover the surface of the CPU chip completely 1 If silicon grease is already applied to the CPU and fan module wipe it off with a cloth By using a special syringe apply silicon grease G7762 to the CPU chip center so that the entire CPU chip is covered with the grease G7762 2 Install the CPU cooli...

Page 174: ...ar off the CPU mylar 2 Unlock the CPU by rotating the cam on the CPU socket 120 degrees to the left with a flat blade screwdriver in the order shown in the figure below 3 Remove the CPU CPU Mylar CPU Figure4 15 Removing the CPU mylar CLOSED OPEN CLOSED OPEN CLOSED OPEN CLOSED OPEN CLOSED OPEN Figure 4 16 Removing the CPU CAUTION When removing the CPU keep the following in mind The CPU can become v...

Page 175: ...ing procedures and Figures 4 15 4 16 4 17 and 4 18 1 Check that the triangle on the cam is in the unlock position 2 Attach the CPU to the correct position in the CPU socket Align the CPU with the CPU socket by using the triangle as a guide CLOSED OPEN CPU socket CPU Figure 4 17 Installing the CPU CAUTION Seat the CPU by aligning the triangle with the shaded area ...

Page 176: ...850D C855D L850D L855D Maintenance Manual 4 27 3 Secure the CPU by rotating the cam 120 degrees to the right with a flat blade screwdriver NOTE FOXCONN CPU socket will be 180 degrees to the left CLOSED OPEN CLOSED OPEN CLOSED OPEN Figure 4 18 Securing the CPU ...

Page 177: ... and remove the DC IN cable from Top cover 2 Release one M2x3 black flat head screws securing the USB board 3 Disconnect USB board cable from CN9100 and remove the USB cable from Top cover 4 Release two M2x3 black flat head screws securing the Power board 5 Disconnect Power board cable from CN200 and remove the Power board cable from Top cover 6 Release one M2x3 black flat head screw securing the ...

Page 178: ...n be damaged when installing the system board Make sure it is pushed in 1 Connect the DC IN cable to CN6000 on the system board 2 Connect the USB board cable to CN9100 on the system board 3 Connect the Power board cable to CN200 on the system board 4 Seat the system board in the correct position 5 Secure the system board with one M2x3 black flat head screw 6 Secure the Power board with two M2x3 bl...

Page 179: ...play Assembly Remove the display assembly according to the following procedures and Figures 4 20 1 Open the display panel at an angle of 90 degrees 2 Turn the computer upside down 3 Remove four M2 5x6 black flat head screws securing the LCD module to the top cover M2 5x6 0 black flat head screw Display assembly Figure 4 20 Removing the display assembly ...

Page 180: ...5D Maintenance Manual 4 33 Installing the Display Assembly Install the display assembly according to the following procedures and Figures 4 20 1 Place the display panel in the correct position 2 Secure the display assembly with four M2 5x6 black flat head screws 3 Close the display panel ...

Page 181: ... the Speakers Remove the Speakers according to the following procedures and Figure 4 21 1 Remove two M2x3 black flat head step screw securing the left speaker 2 Remove two M2x3 black flat head step screws securing the right speaker 3 Remove the left and right speakers M2 0x3 0 black flat head screw Figure 4 21 Removing the speakers ...

Page 182: ...ng the Speakers Install the speakers according to the following procedures and Figure 4 21 1 Seat the left and right speaker in the correct position 2 Route the speaker cable in the wire guide 3 Secure the left speaker with two M2x3 black flat head screws 4 Secure the right speaker with two M2x3 black flat head screws ...

Page 183: ...ge of display mask and the LCD and remove the display mask while unlatching the display mask Seal Seal M2 5x4 5 white flat head screw M2 5x4 5 white flat head screw Display mask Latch Figure 4 22 Removing the display mask Installing the Display Mask Install the display mask according to the following procedures and Figure 4 22 1 Install the display mask and lock the latches NOTE When installing th...

Page 184: ... be carefully peeled away before disconnecting it from the module Removing the LED module Remove the LED module according to the following procedures and Figures 4 23 4 24 1 Remove two M2 5x4 5 white flat head screws on each side securing the LED hinge 2 Carefully tilt the LED module toward you 3 Remove three M2x3 black flat head screws on each securing the LED bracket 4 Remove the LED brackets 5 ...

Page 185: ...855D L850D L855D Maintenance Manual M2 5x4 5 white flat head screw Right LCD bracket Left LCD bracket LCD module M2 0x3 0 black flat head screw M2 0x3 0 black flat head screw Figure 4 23 Removing the LED module and screws LED module LED cable Figure 4 24 Removing the LED module ...

Page 186: ...Connect the LED cable to the LED module connector 3 Turn the LED right side up 4 Place the LED bracket in the correct position and secure it with three M2x3 black flat head screws on each side 5 Please the LED module in the correct position and secure it with two M2 5x4 5 white flat heat screws on each side CAUTION When installing the LED module please follow below instruction When plug in LED cab...

Page 187: ... Manual 4 15 CCD module Removing the CCD module Remove the CCD module according to the following procedures and Figure 4 25 1 Lift the CCD module from the display rear cover 2 Disconnect LCD cable from CCD module connector Display rear cover CCD module LCD cable Figure 4 25 Removing the CCD board and MIC ...

Page 188: ...lite Pro C850D C855D L850D L855D Maintenance Manual 4 41 Installing the CCD Board and MIC Install the FL inverter board according to the following procedures and Figure 4 25 1 Connect LCD cable to CCD module connector 2 Seat the CCD module in the correct position ...

Page 189: ... according to the following procedures and Figures 4 26 1 Release three M2x3 black flat head screws securing touch pad board 2 Remove the touch pad board 3 Disconnect touch pad board flat cable from CN9201 4 Release two M2x3 black flat head screws securing touch pad bracket 5 Remove the touch pad bracket M2 0x3 0 black flat head screw CN9201 Touch pad board flat cable Touch pad board Touch pad boa...

Page 190: ...nstall the Touchpad board and Touchpad bracket according to the following procedures and Figures 4 26 1 Seat the touch pad bracket in the correct position 2 Secure the touch pad bracket with two M2x3 black flat head screws 3 Connect touch pad board flat cable to CN9201 4 Seat the touch pad board in the correct position 5 Secure the touch pad board with three M2x3 black flat head screws ...

Page 191: ...6000 1 次 Appendices ...

Page 192: ...5D L850D L855D Maintenance manual Appendix Contents Appendix A Handling the LCD Module A 1 Appendix B Board Layout B 1 B 1 System Board Front View B 1 B 2 System Board Back View B 2 Appendix C Keyboard Scan Character Codes C 1 Appendix D Key Layout D 1 ...

Page 193: ...ling the LCD module 1 When installing the LCD module in the LCD cover be sure to seat it so that it is properly aligned and maximum visibility of the display is maintained 2 Be careful to align the four holes at the right side and left side of the LCD module with the corresponding holes in the LCD cover before securing the module with four screws Do not force the module into place because stress c...

Page 194: ... on the surface to create a light condensate and wipe it again If the surface is very dirty we recommend a CRT cleaning agent Apply the agent to a cloth and then wipe the panel s surface Do not apply cleanser directly to the panel Also never scratch the surface 4 If water or other liquid is left on the panel s surface for a long period it can change the screen s tint or stain it Be sure to quickly...

Page 195: ...ce Manual A 3 5 Glass is used in the panel so be careful not to drop it or let it strike a hard object which could cause breakage or cracks 6 CMOS LSI circuits are used in the module so guard against damage from electrostatic discharge Be sure to wear a wrist or ankle ground when handling the module ...

Page 196: ...5D L850D L855D Maintenance Manual 7 Do not expose the module to direct sunlight or strong ultraviolet rays for long periods 8 Do not store the module at temperatures below specifications Cold can cause the liquid crystals to freeze lose their elasticity or otherwise suffer damage ...

Page 197: ...Maintenance Manual A 5 9 Do not disassemble the LCD module Disassembly can cause malfunctions 10 If you transport the module do not use packing material that contains epoxy resin amine or silicon glue alcohol or oxide These materials can release gas that can damage the panel s polarization ...

Page 198: ...Apx B Board Layout Appendices Satellite Satellite Pro C850D C855D L850D L855D Maintenance Manual B 1 Appendix B Appendix B Board Layout B 1 System Board Front View Figure B 1 Board Layout Front ...

Page 199: ...Appendices Apx B Board Layout B 2 Satellite Satellite Pro C850D C855D L850D L855D Maintenance Manual B 2 System Board Back View Figure B 2 Board Layout Back ...

Page 200: ...F0 16 03 2 03 83 1E F0 1E 04 3 04 84 26 F0 26 05 4 05 85 25 F0 25 06 5 06 86 2E F0 2E 07 6 07 87 36 F0 36 08 7 08 88 3D F0 3D 2 09 8 09 89 3E F0 3E 2 10 9 0A 8A 46 F0 46 2 11 0 0B 8B 45 F0 45 2 12 _ 0C 8C 4E F0 4E 13 0D 8D 55 F0 55 14 7D F0 7D 15 BkSp 0E 8E 66 F0 66 16 Tab 0F 8F 0D F0 0D 17 Q 10 90 15 F0 15 18 W 11 91 1D F0 1D 19 E 12 92 24 F0 24 20 R 13 93 2D F0 2D 21 T 14 94 2C F0 2C 22 Y 15 95 ...

Page 201: ...1B 33 D 20 A0 23 F0 23 34 F 21 A1 2B F0 2B 35 G 22 A2 34 F0 34 36 H 23 A3 33 F0 33 37 J 24 A4 3B F0 3B 2 38 K 25 A5 42 F0 42 2 39 L 26 A6 4B F0 4B 2 40 27 A7 4C F0 4C 2 41 28 A8 52 F0 52 43 Enter 1C 9C 5A F0 5A 3 44 Shift L 2A AA 12 F0 12 45 No 102 key 56 D6 61 F0 61 46 Z 2C AC 1A F0 1A 47 X 2D AD 22 F0 22 48 C 2E AE 21 F0 21 49 V 2F AF 2A F0 2A 50 B 30 B0 32 F0 32 51 N 31 B1 31 F0 31 52 M 32 B2 3...

Page 202: ...0 70 1 76 Del E0 53 E0 D3 E0 71 E0 F0 71 1 79 E0 4B E0 CB E0 6B E0 F0 6B 1 80 Home E0 47 E0 C7 E0 6C E0 F0 6C 1 81 End E0 4F E0 CF E0 69 E0 F0 69 1 83 E0 48 E0 C8 E0 75 E0 F0 75 1 84 E0 50 E0 D0 E0 72 E0 F0 72 1 85 PgUp E0 49 E0 C9 E0 7D E0 F0 7D 1 86 PgDn E0 51 E0 D1 E0 7A E0 F0 7A 1 89 E0 4D E0 CD E0 74 E0 F0 74 1 110 Esc 01 81 76 F0 76 112 F1 3B BB 05 F0 05 113 F2 3C BC 06 F0 06 114 F3 3D BD 04...

Page 203: ...use 7 7 7 7 7 202 Fn 4 203 Win E0 5B E0 DB E0 1F E0 F0 1F 204 App E0 5D E0 DD E0 2F E0 F0 2F 205 Kat Hir 70 F0 70 8 206 Hen 79 F0 79 8 207 Muh 7B F0 7B 8 Notes 1 Scan codes differ by mode 2 Scan codes differ by overlay function 3 Combination with the Fn key makes different codes 4 Fn key does not generate a code by itself 5 This key corresponds to key No 42 in a 102 key model 6 Refer to Table C 6 ...

Page 204: ...F E0 2A E0 F0 12 E0 69 E0 F0 69 E0 12 83 E0 AA E0 48 E0 C8 E0 2A E0 F0 12 E0 75 E0 F0 75 E0 12 84 E0 AA E0 50 E0 D0 E0 2A E0 F0 12 E0 72 E0 F0 72 E0 12 85 PgUp E0 AA E0 49 E0 C9 E0 2A E0 F0 12 E0 7D E0 F0 7D E0 12 86 PgDn E0 AA E0 51 E0 D1 E0 2A E0 F0 12 E0 7A E0 F0 7A E0 12 89 E0 AA E0 4D E0 CD E0 2A E0 F0 12 E0 74 E0 F0 74 E0 12 203 Win E0 AA E0 5B E0 DB E0 2A E0 F0 12 E0 1F E0 F0 1F E0 12 204 A...

Page 205: ...0 69 E0 F0 12 83 E0 2A E0 48 E0 C8 E0 AA E0 12 E0 75 E0 F0 75 E0 F0 12 84 E0 2A E0 50 E0 D0 E0 AA E0 12 E0 72 E0 F0 72 E0 F0 12 85 PgUp E0 2A E0 49 E0 C9 E0 AA E0 12 E0 7D E0 F0 7D E0 F0 12 86 PgDn E0 2A E0 51 E0 D1 E0 AA E0 12 E0 7A E0 F0 7A E0 F0 12 89 E0 2A E0 4D E0 CD E0 AA E0 12 E0 74 E0 F0 74 E0 F0 12 203 Win E0 2A E0 5B E0 DB E0 AA E0 12 E0 1F E0 F0 1F E0 F0 12 204 App E0 2A E0 5D E0 DD E0 ...

Page 206: ... 7C F0 7C 23 U 4 4B CB 6B F0 6B 24 I 5 4C CC 73 F0 73 25 O 6 4D CD 74 F0 74 26 P 4A CA 7B F0 7B 37 J 1 4F CF 69 F0 69 38 K 2 50 D0 72 F0 72 39 L 3 51 D1 7A F0 7A 40 4E CE 79 F0 79 52 M 0 52 D2 70 F0 70 54 53 D3 71 F0 71 55 E0 35 E0 B5 40 4A E0 F0 4A Table C 6 No 124 key scan code Key top Shift Code set 1 Code set 2 Make Break Make Break Prt Sc Common E0 2A E0 37 E0 B7 E0 AA E0 12 E0 7C E0 F0 7C E0...

Page 207: ...ite Satellite Pro C850D C855D L850D L855D Maintenance Manual Table C 7 No 126 key scan code Key top Shift Code set 1 Code set 2 Make Make Pause Common E1 1D 45 E1 9D C5 E1 14 77 E1 F0 14 F0 77 Ctrl E0 46 E0 C6 E0 7E E0 F0 7E This key generates only make codes ...

Page 208: ...Appendices Satellite Satellite Pro C850D C855D L850D L855D Maintenance Manual D 1 Apx D Key Layout Appendix D Key Layout D 1 United States US Keyboard Figure D 1 US keyboard D 2 Taiwan TW Keyboard Figure D 2 TW keyboard ...

Page 209: ...Appendices Apx D Key Layout D 2 Satellite Satellite Pro C850D C855D L850D L855D Maintenance Manual D 3 Thai TH Keyboard Figure D 3 TH keyboard D 4 Russian RU Keyboard Figure D 4 RU keyboard ...

Page 210: ...Apx D Key Layout Appendices Satellite Satellite Pro C850D C855D L850D L855D Maintenance Manual D 3 D 5 Hebrew HE Keyboard Figure D 5 HE keyboard D 6 Korean KR Keyboard Figure D 6 KR keyboard ...

Page 211: ...dices Apx D Key Layout D 4 Satellite Satellite Pro C850D C855D L850D L855D Maintenance Manual D 7 UK English UK Keyboard Figure D 7 UK keyboard D 8 DU UE US International USE Keyboard Figure D 8 USE keyboard ...

Page 212: ...px D Key Layout Appendices Satellite Satellite Pro C850D C855D L850D L855D Maintenance Manual D 5 D 9 Swiss Switzerland SL Keyboard Figure D 9 SL keyboard D 10 Arabic AR Keyboard Figure D 10 AR keyboard ...

Page 213: ...Appendices Apx D Key Layout D 6 Satellite Satellite Pro C850D C855D L850D L855D Maintenance Manual D 11 Czech CZ Keyboard Figure D 11 CZ keyboard D 12 Portuguese PT Keyboard Figure D 12 PT keyboard ...

Page 214: ...Apx D Key Layout Appendices Satellite Satellite Pro C850D C855D L850D L855D Maintenance Manual D 7 D 13 Slovakian SK Keyboard Figure D 13 SK keyboard D 14 Italian IT Keyboard Figure D 14 IT keyboard ...

Page 215: ...Appendices Apx D Key Layout D 8 Satellite Satellite Pro C850D C855D L850D L855D Maintenance Manual D 15 French FR Keyboard Figure D 15 FR keyboard D 16 German GR Keyboard Figure D 16 GR keyboard ...

Page 216: ...Apx D Key Layout Appendices Satellite Satellite Pro C850D C855D L850D L855D Maintenance Manual D 9 D 17 Greek GK Keyboard Figure D 17 GK keyboard D 18 Hungary HU Keyboard Figure D 18 HU keyboard ...

Page 217: ...Appendices Apx D Key Layout D 10 Satellite Satellite Pro C850D C855D L850D L855D Maintenance Manual D 19 Spanish SP Keyboard Figure D 19 SP keyboard D 20 Turkey TR Keyboard Figure D 20 TR keyboard ...

Page 218: ...Apx D Key Layout Appendices Satellite Satellite Pro C850D C855D L850D L855D Maintenance Manual D 11 D 21 Turkish F TF Keyboard Figure D 21 TF keyboard D 22 Belgian BE Keyboard Figure D 22 BE keyboard ...

Page 219: ...pendices Apx D Key Layout D 12 Satellite Satellite Pro C850D C855D L850D L855D Maintenance Manual D 23 Yugoslavia YU Keyboard Figure D 23 YU keyboard D 24 Scandinavian N5 Keyboard Figure D 24 N5 keyboard ...

Page 220: ...D Key Layout Appendices Satellite Satellite Pro C850D C855D L850D L855D Maintenance Manual D 13 D 25 Canadian Bilingual CB Keyboard Figure D 25 CB keyboard D 26 Bulgaria BU Keyboard Figure D 26 BU keyboard ...

Page 221: ...Appendices Apx D Key Layout D 14 Satellite Satellite Pro C850D C855D L850D L855D Maintenance Manual D 27 Japan JP Keyboard Figure D 27 JP keyboard D 28 Latin America LA Keyboard Figure D 28 LA keyboard ...

Page 222: ...Key Layout Appendices Satellite Satellite Pro C850D C855D L850D L855D Maintenance Manual D 15 D 29 Canadian Multilingual CM Keyboard Figure D 29 CM keyboard D 30 Brazilian BR Keyboard Figure D 30 BR keyboard ...

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