Toshiba Satellite L50-A Series User Manual Download Page 79

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Slide your fingernail or a thin object under the cover and lift it off.

Figure 4-11 Removing the memory module cover

1. Screw

2. Memory module cover

Product appearance depends on the model you purchased.

User's Manual

4-35

Summary of Contents for Satellite L50-A Series

Page 1: ...User s Manual Satellite L50 A L50D A L50t A L50Dt A Satellite S50 A S50D A S50t A S50Dt A Satellite P50 A P50D A P50t A P50Dt A Satellite Pro L50 A L50D A L50t A L50Dt A Series ...

Page 2: ...nt checklist 2 1 Conventions 2 1 Using your computer for the first time 2 2 Turning off the power 2 6 Chapter 3 The Grand Tour Front with the display closed 3 1 Left side 3 2 Right side 3 4 Back 3 5 Underside 3 5 Front with the display open 3 7 Internal Hardware Components 3 10 Power Condition Descriptions 3 15 Chapter 4 Operating Basics Using the Touch Screen 4 1 Using the Touch Pad 4 1 The Keybo...

Page 3: ...eep Utility 5 7 TOSHIBA Password utility 5 9 TOSHIBA HWSetup 5 11 TOSHIBA PC Health Monitor 5 12 Using the Hard Disk Drive HDD Protection 5 13 TOSHIBA HDD Protection Properties 5 14 System Recovery 5 15 Chapter 6 Troubleshooting Problem solving process 6 1 Hardware and system checklist 6 4 TOSHIBA support 6 14 Chapter 7 Appendix Specifications 7 1 AC Power Cord and Connectors 7 2 Information for W...

Page 4: ...l format alteration transfer of copied material and distribution on a network without the permission of the copyright owner is a violation of copyright or author s rights and is subject to civil damages or criminal action Please comply with copyright laws in making any reproduction from this manual Disclaimer This manual has been validated and reviewed for accuracy The instructions and description...

Page 5: ...her product names and service names in this manual may be trademarks or registered trademarks of their respective companies Regulatory Information FCC information FCC notice Declaration of Conformity Information This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC rules These limits are designed to provide reasonable protect...

Page 6: ...y not cause harmful interference 2 This device must accept any interference received including interference that may cause undesired operation Contact Address TOSHIBA America Information Systems Inc 9740 Irvine Boulevard Irvine California 92618 1697 Telephone 949 583 3000 This information is only applicable for the countries regions where it is required EU Declaration of Conformity This product is...

Page 7: ...than the above mentioned Residential commercial and light industry environments For example the following environments are not approved Industrial Environments e g environments where a mains voltage of 380 V three phase is used Medical Environments Automotive Environments Aircraft Environments Any consequences resulting from the use of this product in working environments that are not approved are...

Page 8: ...s exgences du Règlement sur le matériel brouileur du Canada Following information is only valid for EU member States Disposal of products The crossed out wheeled dust bin symbol indicates that products must be collected and disposed of separately from household waste Integrated batteries and accumulators can be disposed of with the product They will be separated at the recycling centres The black ...

Page 9: ...t stick depending on the country and region where you purchased REACH Compliance Statement The new European Union EU chemical regulation REACH Registration Evaluation Authorization and Restriction of Chemicals entered into force on 1 June 2007 TOSHIBA will meet all REACH requirements and is committed to provide our customers with information about the chemical substances in our products according ...

Page 10: ...IS LICENSED UNDER THE AVC THE VC 1 AND MPEG 4 VISUAL PATENT PORTFOLIO LICENSE FOR THE PERSONAL AND NON COMMERCIAL USE OF A CONSUMER FOR I ENCODING VIDEO IN COMPLIANCE WITH THE ABOVE STANDARDS VIDEO AND OR II DECODING AVC VC 1 AND MPEG 4 VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL AND NONCOMMERCIAL ACTIVITY AND OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED BY MPEG LA TO PROVIDE SUCH...

Page 11: ...t be called OpenSSL nor may OpenSSL appear in their names without prior written permission of the OpenSSL Project 6 Redistributions of any form whatsoever must retain the following acknowledgment This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit http www openssl org THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT AS IS AND ANY EXPRESSED OR IMPLIED WARR...

Page 12: ...met 1 Redistributions of source code must retain the copyright notice this list of conditions and the following disclaimer 2 Redistributions in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentation and or other materials provided with the distribution 3 All advertising materials mentioning features or use of this software mu...

Page 13: ...energy efficiency Your computer ships with the power management options preset to a configuration that will provide the most stable operating environment and optimum system performance for both AC power and battery modes To conserve energy your computer is set to enter the low power Sleep Mode which shuts down the system and display within 15 minutes of inactivity in AC power mode TOSHIBA recommen...

Page 14: ...and retain for future reference Should the unit ever require maintenance contact an authorized service location Use of controls adjustments or the performance of procedures other than those specified may result in hazardous radiation exposure To prevent direct exposure to the laser beam do not try to open the enclosure Location of the Required Label Sample shown below Location of the label and man...

Page 15: ...computer and AC adaptor have adequate ventilation and are protected from overheating when the power is turned on or when an AC adaptor is connected to a power outlet even if your computer is in Sleep Mode In this condition observe the following Never cover your computer or AC adaptor with any object Never place your computer or AC adaptor near a heat source such as an electric blanket or heater Ne...

Page 16: ... the computer is used for long periods its surface can become very warm While the temperature will not feel hot to the touch if you maintain physical contact with the computer for a long time for example if you rest the computer on your lap or if you keep your hands on the palm rest your skin might suffer a low heat injury If the computer has been used for a long time avoid direct contact with the...

Page 17: ... Disconnect the AC adaptor and all peripherals before moving the computer Close the display panel Do not pick up the computer by its display panel Before carrying your computer shut it down disconnect the AC adaptor and allow it to cool down a failure to follow this instruction may result in minor heat injury Be careful not to subject the computer to impact or shock a failure to follow this instru...

Page 18: ...g important information to your attention Each type of message is identified as shown below Indicates a potentially hazardous situation which could result in death or serious injury if you do not follow instructions A caution informs you that improper use of equipment or failure to follow instructions may cause data loss equipment damage or may result in minor or moderate injury Please read A note...

Page 19: ... items TOSHIBA Portable Personal Computer AC adaptor and power cord 2 pin plug or 3 pin plug Remote controller Is included with some models Documentation User Information Guide Instruction Manual for Safety and Comfort If any of the items are missing or damaged contact your dealer immediately Conventions This manual uses the following formats to describe identify and highlight terms and operating ...

Page 20: ...ive while using a notebook computer By following the recommendations in it you may reduce your chance of developing a painful or disabling injury to your hand arms shoulders or neck This section provides basic information to start using your computer It covers the following topics Connecting the AC adaptor Opening the display Turning on the power Initial setup Use a virus check program and make su...

Page 21: ...e power cables that comply with the legal voltage and frequency specifications and requirements in the country of use Failure to do so could result in a fire or electric shock possibly resulting in serious injury The supplied power cord conforms to safety rules and regulations in the region the computer is bought and should not be used outside this region For use in other regions please buy power ...

Page 22: ...k on your computer Figure 2 3 Connecting the DC output plug to the computer 1 2 1 DC IN 19V jack 2 DC output plug 3 Plug the power cord into a live wall outlet the DC IN Battery indicator should glow Opening the display The display panel can be opened to a wide range of angles for optimal viewing While holding down the palm rest with one hand so that the main body of the computer is not raised slo...

Page 23: ...not lift the computer by the display panel Do not close the display panel with pens or any other objects left in between the display panel and the keyboard When opening or closing the display panel place one hand on the palm rest to hold the computer in place and use the other hand to slowly open or close the display panel Do not use excessive force when opening or closing the display panel Turnin...

Page 24: ...ou turn on the power Follow the on screen instructions on each screen in order to properly install the operating system When it is displayed be sure to read the License Terms carefully Turning off the power The power can be turned off in one of the following modes either Shut Down Mode Sleep Mode or Hibernation Mode Shut Down Mode When you turn off the power in Shut Down Mode no data will be saved...

Page 25: ...e the Shut down button and then select Restart from the menu Press CTRL ALT and DEL simultaneously once to display the menu window and then select Restart from the Shut down options Sleep Mode If you have to interrupt your work you are able to turn off the power without exiting from your software by placing the computer into Sleep Mode In this mode data is maintained in the computer s main memory ...

Page 26: ... be restored when the computer is next turned on and the system returns from Sleep Mode To prevent the computer from automatically entering Sleep Mode disable Sleep Mode within the Power Options To use the Hybrid Sleep function configure it in the Power Options Benefits of Sleep Mode The Sleep Mode feature provides the following benefits Restores the previous working environment more rapidly than ...

Page 27: ...computer saves the contents of memory to the Hard Disk Drive However for safety sake it is best to save your data manually Data will be lost if you disconnect the AC adaptor before the save is completed Do not install or remove a memory module while the computer is in Hibernation Mode Data will be lost Do not switch to Hibernation Mode while transferring data to external media such as USB devices ...

Page 28: ...utton does or Choose what closing the lid does 3 Enable the desired Hibernation Mode settings for When I press the power button and When I close the lid 4 Click the Save changes button Data save in Hibernation Mode When you turn off the power in Hibernation Mode the computer will take a moment to save the current data in memory to the Hard Disk Drive After you turn off the computer and the content...

Page 29: ...mputer with the display panel in the closed position Figure 3 1 Front of the computer with display panel closed 1 2 3 4 5 1 DC IN Battery indicator 4 Memory media slot 2 Power indicator 5 Infrared receiver window 3 Wireless communication indicator Provided with some models Product appearance depends on the model you purchased DC IN Battery indicator The DC IN Battery indicator shows the condition ...

Page 30: ... paper clips out of the Memory media slot Foreign metal objects can create a short circuit which can cause damage and fire possibly resulting in serious injury Infrared receiver window This is a sensor window that receives signals from the remote controller which is provided with some models Models which do not include a remote controller are not equipped with an infrared receiver so the computer ...

Page 31: ... cable to this port to watch TV programs on your computer or record them The dimensions and shape of the TV Tuner jack vary for different regions Some models are equipped with a TV tuner Universal Serial Bus USB 2 0 port One or two Universal Serial Bus ports which comply to the USB 2 0 standard are provided on the left side of the computer The USB 2 0 port is not compatible with USB 3 0 devices Pl...

Page 32: ... mm mini microphone jack enables connection of a mini jack for monaural microphone input The jack with the icon has Sleep and Music function The integrated sound system provides support for the computer s internal speakers and microphone as well as allowing an external microphone and headphones to be connected via the appropriate jacks Universal Serial Bus USB 3 0 port Two Universal Serial Bus por...

Page 33: ...s The cooling vents help the processor to avoid overheating Security lock slot A security cable can be attached to this slot and then connected to a desk or other large object in order to deter theft of the computer Back The following figure shows the back of the computer Figure 3 4 The back of the computer Product appearance depends on the model you purchased Underside The following figures show ...

Page 34: ...he model The actual amount of useable system memory will be less than the installed memory modules Refer to the Additional memory module section Cooling vents The cooling vents help the processor to avoid overheating Do not block the cooling vents Keep foreign metal objects such as screws staples and paper clips out of the cooling vents Foreign metal objects can create a short circuit which can ca...

Page 35: ...is hole to force a shut down when the computer is hung Front with the display open This section shows the computer with the display panel open In order to open the display lift the display panel up and position it at a comfortable viewing angle for you User s Manual 3 7 ...

Page 36: ...shown 9 Stereo speakers 2 Microphone 10 Power button 3 Web Camera LED 11 Touch Pad 4 Web Camera 12 Touch Pad control button 5 Microphone 13 Touch Pad control button 6 Display screen 14 Touch Pad ON OFF indicator 7 Display hinges 15 NFC Near Field Communication detection area 8 Keyboard Provided with some models Product appearance depends on the model you purchased User s Manual 3 8 ...

Page 37: ...the web camera directly at the sun Do not touch or press strongly on the web camera lens Doing so may reduce image quality Use an eyeglass cleaner cleaner cloth or other soft cloth to clean the lens if it becomes dirty Display screen 39 6cm 15 6 LCD screen configured with the following resolutions HD 1366 horizontal x 768 vertical pixels FHD 1920 horizontal x 1080 vertical pixels Please be aware t...

Page 38: ... a standard mouse press the left button to select a menu item or to manipulate text or graphics designated by the pointer and press the right button to display a menu or other function depending on the software you are using Touch Pad ON OFF indicator Double tap this indicator to enable disable the Touch Pad It also shows the status of the Touch Pad Enabled off Disabled glows white NFC Near Field ...

Page 39: ...check which type of processor is included in your model open the TOSHIBA PC Diagnostic Tool by clicking Start All Programs TOSHIBA Support Recovery PC Diagnostic Tool Legal Footnote CPU For more information regarding CPU please refer to the Legal Footnotes section Hard Disk Drive or Solid State Drive The capacity of the hard disk drive varies depending on the model To check which type of HDD SSD i...

Page 40: ...on The amount of Video RAM can be verified by clicking the Advanced settings button in the Screen Resolution window Legal Footnote Memory Main System For more information regarding Memory Main System please refer to the Legal Footnotes section Display controller The display controller interprets software commands into hardware commands that turn particular parts on the screen on or off The display...

Page 41: ...yback programs to play video files the preferred graphics processor in the Program Settings tab cannot be changed to the graphics other than Integrated Graphics To access the Program Settings click NVIDIA Control Panel Manage 3D settings Program Settings To launch the NVIDIA Control Panel Click Start Control Panel Hardware and Sound NVIDIA Control Panel For more information about the NVIDIA Contro...

Page 42: ...wn menu in Power Source 3 Clear the Display Power Saving Technology check box 4 Click OK If you want to enable this feature under the conditions mentioned above select the Display Power Saving Technology check box AMD Vari Bright AMD GPU models may include the AMD Vari Bright feature that can save the computer s power consumption by optimizing picture contrast on the internal LCD This feature can ...

Page 43: ...LED amber Quick charge LED amber AC adaptor not connected Remaining battery capacity is above low battery trigger point Operates LED off Remaining battery capacity is below low battery trigger point Operates LED flashes amber Remaining battery capacity is exhausted Computer shuts down DC IN Battery indicator Check the DC IN Battery indicator to determine the status of the battery pack and the powe...

Page 44: ...sume this process will occur regardless of whether the computer s power is on or off Power indicator Check the Power indicator to determine the power status of the computer the following indicator conditions should be noted White Indicates power is being supplied to the computer and the computer is turned on Flashing white Indicates that the computer is in Sleep Mode and that there is sufficient p...

Page 45: ...it there for a few seconds This will show information to help you learn more about an item or will open a menu specific to what you are doing Similar to right click Pinch or stretch Touch the screen or an item with two or more fingers and then move the fingers toward each other pinch or away from each other stretch This will visually zoom in or out Rotate Put two or more fingers on an item and the...

Page 46: ...Keyboard The number of keys available on your keyboard will depend on which country region your computer is configured for with keyboards being available for numerous languages There are different types of keys specifically typewriter keys function keys soft keys Windows special keys and the keypad overlay Never remove the key caps on your keyboard Doing so could cause damage to the parts under th...

Page 47: ...ther of the following two modes described Special function mode Allows you to use the function keys without pressing the FN key Standard F1 F12 mode Allows you to use the function keys in combination with the FN key You can select the desired mode by clicking Start All Programs TOSHIBA Tools Utilities HWSetup Keyboard Special function mode Standard F1 F12 mode Function F1 FN F1 Launches the help f...

Page 48: ...e on the desktop or the font sizes within one of the supported application windows FN 2 FN 2 Enlarges the icon size on the desktop or the font sizes within one of the supported application windows FN Space FN Space Changes the display resolution FN Z FN Z Turns the keyboard backlight on or off This function is supported with some models Flash Cards Flash Cards makes it visual and easy to access an...

Page 49: ...y utility click Start All Programs TOSHIBA Tools Utilities Accessibility Windows special keys The keyboard provides two keys that have special functions in Windows the Windows Start Button key activates the Start menu while the application key has the same function as the secondary right mouse button This key activates the Windows Start menu This key has the same function as the secondary right mo...

Page 50: ...o or live TV display Place the computer in and out of Sleep Mode Refer to the Using the Remote Controller section in this chapter for information on how to use the remote controller as well as how to replace its battery Figure 4 2 Remote controller 5 4 2 3 9 8 12 14 17 16 19 25 22 6 7 1 10 11 13 15 18 20 21 23 24 1 Power 8 Red Button 14 Channel Page Control 20 Pause 2 Start 9 Green Button 15 Arrow...

Page 51: ...re of Windows Media Center will be activated Guide Opens the Television Program Guide to display available TV channels and programs to watch and record Live TV A shortcut to the full screen view It also takes you to the current point in a live TV program after pausing live TV DVD Menu Opens the main menu on a DVD movie if available Red Green Yellow and Blue buttons It jumps to a registration link ...

Page 52: ...olume while watching TV viewing DVD s or replaying CD s Play Plays the selected media FWD Fast Forward Moves the media video disc music and so on forwards REW Rewind Moves the media video disc music and so on backwards Using the Remote Controller Some computers include a remote control unit which allows you to control some of your computer s functions from a distant location The remote controller ...

Page 53: ...rong fluorescent light strikes the infrared receiver window When the infrared receiver window or the infrared emission part of the Remote Controller is dirty When other computers which use an infrared remote controller are used near to your computer When a low battery condition is present Replacing the battery When the battery shipped with the Remote Controller is discharged replace it with commer...

Page 54: ...occur This may cause burns or personal injury If battery fluid gets on your skin or clothes wash immediately with clean water If battery fluid gets in your eyes rinse your eyes with clean water immediately and see a doctor Do not touch the battery fluid on instruments or devices with bare hands Wipe off with a cloth or paper towel 1 Press and hold the battery tray lock on the under side of the rem...

Page 55: ...bo drive supports BD ROM and BD ROM DL Blu ray Writer drive In addition to the above formats Blu ray Writer drive supports BD R BD R DL BD RE and BD RE DL Blu ray Writer drive BDXL In addition to the above formats Blu ray Writer drive BDXL supports BD R TL BD R QL and BD RE TL Some types and formats of DVD R DL and DVD R DL discs may be unreadable Using optical disc drives The full size drive prov...

Page 56: ...ser lens or any portion of its surrounding casing as this could cause misalignment Prevent foreign objects from entering the drive Check the surface of the disc tray especially the area behind the front edge of the disc tray to make sure there are no such objects before closing the drive 4 Press gently at the center of the disc until you feel it click into place The disc should lie below the top o...

Page 57: ...the disc tray to close it Press gently until it locks into place How to remove disc when the disc tray will not open Pressing the eject button will not open the disc tray when the computer power is off If the power is off you can open the disc tray by inserting a slender object about 20 mm such as a straightened paper clip into the manual eject hole near the eject button Figure 4 8 Manual release ...

Page 58: ...D R CD RW DVD R DVD R DL DVD RW DVD R DVD R DL DVD RW DVD RAM BD R BD R DL BD RE or BD RE DL discs You can use the Blu ray Writer drive BDXL to write data to either CD R CD RW DVD R DVD R DL DVD RW DVD R DVD R DL DVD RW DVD RAM BD R BD R DL BD RE BD RE DL BD R TL BD R QL or BD RE TL discs When writing information to media using an optical drive you should always ensure that you connect the AC adap...

Page 59: ...loss of the recorded contents Before writing or rewriting Based on TOSHIBA s limited compatibility testing we suggest the following manufacturers of disc media however it must be noted that disc quality can affect write or rewrite success rates Please also be aware that in no event does TOSHIBA guarantee the operation quality or performance of any disc CD R TAIYO YUDEN CO Ltd MITSUBISHI KAGAKU MED...

Page 60: ... Version 2 1 or Version 2 2 Panasonic Corporation for 3x and 5x speed media Hitachi Maxell Ltd for 3x and 5x speed media BD R Panasonic Corporation BD R DL Panasonic Corporation BD RE Panasonic Corporation BD RE DL Panasonic Corporation BD R TL TDK SHARP BD RE TL Panasonic Corporation Some types and formats of DVD R DL and DVD R DL discs may be unreadable Disc created in DVD R DL format4 Layer Jum...

Page 61: ... the optical disc drive after writing is completed If the media is of poor quality or is dirty or damaged writing or rewriting errors may occur Set the computer on a level surface and avoid places subject to vibration such as airplanes trains or cars In addition do not use the computer on an unstable surface such as a stand Keep mobile phones and other wireless communication devices away from the ...

Page 62: ...s added data regardless of the operating system TOSHIBA Disc Creator does not support recording to DVD RAM discs to achieve this you should use Windows Explorer or another similar utility When you back up a DVD disc be sure that the source drive supports recording to DVD R DVD R DL DVD RW DVD R DVD R DL or DVD RW media if this is not the case then the source disc might not be backed up correctly W...

Page 63: ...or recording television programs using other applications Doing so may cause video playback or television program recording errors In addition if prescheduled recording starts during video playback it may cause video playback or television program recording errors Please view video during times when there is no recording prescheduled The resume function cannot be used with some discs on the TOSHIB...

Page 64: ...en resolution To change the screen resolution click Start Control Panel Appearance and Personalization Display Adjust resolution However video cannot be output to some external displays and televisions due to output or playback conditions When viewing video on an external display or TV change the display device before playing Video can be played only on internal LCD displays or external displays I...

Page 65: ...operation methods operation screens sound effects icons and other features may vary from disc to disc For more information on these items refer to instructions included with content or contact the content manufacturers directly Make sure to connect the computer s AC adapter when playing a video TOSHIBA Blu ray Disc Player supports AACS Advanced Access Control System copy protection technology Rene...

Page 66: ...s not play HD DVD discs Blu ray discs with high definition content are required for HD viewing This software can only playback MPEG2 MP4 and WTV files created by the preinstalled applications on the same computer Playback may not function properly if you use the files other than these types Starting TOSHIBA Blu ray Disc Player Use the following procedure to start TOSHIBA Blu ray Disc Player Insert...

Page 67: ...r heart disease Due to the possibility of impact on vision development viewers of 3D video images should be aged 6 or older Children and teenagers may be more susceptible to health issues associated with viewing in 3D and should be closely supervised to avoid prolonged viewing without rest Avoid use of the 3D function when under the influence of alcohol Please read the user s manual that comes wit...

Page 68: ...roperty laws when you decide to use the Player and more specifically the 2Dto3D conversion function of the TOSHIBA VIDEO PLAYER Some functions are not functionable during 3D playback In such cases any corresponding buttons will be disabled You may experience some time lag if you perform any of the following operations when the Video Display Window is at full screen size Bring up windows such as Ri...

Page 69: ... videos in a 3D like mode The picture generated by 2Dto3D conversion function is not the same as a picture produced for 3D playback use The 2Dto3D conversion function simply uses TOSHIBA s original algorithm to apply pseudo 3D effect to the 2D content The Player is set by default in the 2D format By pressing the 2Dto3D conversion function button you decide to activate the 2Dto3D conversion functio...

Page 70: ...ue The 3D effect differs between individuals Please refrain from or stop viewing and check your equipment settings if you can see doubly substituted video images or cannot feel the 3D stereoscopic effect when watching 3D video images Still if you cannot see correctly please refrain from or stop viewing Please refrain from or stop viewing if you feel ill or experience discomfort before or while wat...

Page 71: ... Antenna The quality of sounds and pictures greatly depends on the radio propagation conditions When you use your computer in areas where the radio waves are weak which results in poor radio receiving conditions contact the dealer you purchased it from or use a commercially available antenna booster Please refer to the manual provided with the booster for details Connecting the Cable This section ...

Page 72: ...ed to in this manual as the main battery Real Time Clock RTC battery The Real Time Clock RTC battery provides power for the internal real time clock and calendar function and also maintains the system configuration while the computer is turned off If the RTC battery becomes completely discharged the system will lose this information and the real time clock and calendar will stop working You can ch...

Page 73: ...omputer while the DC IN Battery indicator flashes the computer will enable Hibernation Mode so that you do not lose any data and automatically turn itself off You must recharge a battery pack when it becomes discharged Procedures To recharge a battery pack connect the AC adaptor to the DC IN 19V jack and plug the other end into a working outlet the DC IN Battery indicator will glow amber while the...

Page 74: ...til the DC IN Battery indicator glows white Repeat these steps two or three times until the battery recovers normal capacity Monitoring battery capacity Remaining battery power can be monitored using the following methods Clicking the battery icon on the Taskbar Via the Battery Status in the Windows Mobility Center window You should wait at least 16 seconds after turning on the computer before try...

Page 75: ...hen you turn off the power of your computer with batteries fully charged the batteries will be exhausted within the following approximate period Battery type Sleep Mode Shut Down Mode Battery pack 43Wh 4 cell about 30 hours about 15 days Extending battery life To maximize the life of your battery packs At least once a month disconnect the computer from a power source and operate it on battery powe...

Page 76: ...n LAN is enabled The Wake up on LAN function consumes power even when the system is off Leave the AC adaptor connected while using this feature The Link speed 10 100 1000 megabits per second changes automatically depending on the network conditions connected device cable or noise and so on LAN cable types The computer must be configured properly before connecting to a LAN Logging onto a LAN using ...

Page 77: ... into place Figure 4 10 Connecting the LAN cable 2 1 1 LAN jack 2 LAN cable 3 Plug the other end of the cable into a LAN hub connector or router Check with your LAN administrator and hardware or software vendor before using or configuring a network connection Additional memory module You can install additional memory into the computer in order to increase the amount of system memory that is availa...

Page 78: ...g or installing any additional memory modules To discharge your body s static electricity simply touch any metal close to you with bare hands Use a point size 0 Phillips screwdriver to remove and fasten the screws the use of an incorrect screwdriver can damage the screw heads Installing a memory module To install a memory module follow the steps as detailed below 1 Shut down the computer 2 Press a...

Page 79: ...r fingernail or a thin object under the cover and lift it off Figure 4 11 Removing the memory module cover 2 1 1 Screw 2 Memory module cover Product appearance depends on the model you purchased User s Manual 4 35 ...

Page 80: ...ge and fire possibly resulting in serious injury Do not touch the connectors on the memory module or on the computer Debris on the connectors may cause memory access problems The slot A is reserved for the first memory module Use the slot B for expanded memory If only one module is installed use the slot A Align the grooves along the edges of the memory module with the locking tabs on the connecto...

Page 81: ...steps as detailed below 1 Shut down the computer 2 Press and hold the F2 key and then turn on the computer the BIOS setup utility will load In the BIOS setup screen select Exit Disable Built in Battery and Power Off 3 Remove the AC adaptor and all cables and peripherals connected to the computer 4 Close the display panel and turn the computer upside down 5 Loosen the screw securing the memory modu...

Page 82: ...odule or on the computer Debris on the connectors may cause memory access problems Figure 4 14 Removing the memory module 1 1 1 1 1 Latches Product appearance depends on the model you purchased 9 Seat the memory module cover in place and secure it with the screw Take care to ensure that the memory module cover is firmly closed 10 Turn your computer over 11 Connect the AC adaptor and turn the compu...

Page 83: ...ons Figure 4 15 Examples of memory media Secure Digital SD Card microSD card adaptor and microSD card MultiMediaCard MMC Points to note about the memory media card SD SDHC SDXC memory cards comply with SDMI Secure Digital Music Initiative which is a technology adopted to prevent unlawful copy or playback of digital music For this reason you cannot copy or playback protected material on another com...

Page 84: ...Media care Observe the following precautions when handling the card Do not twist or bend cards Do not expose cards to liquids or store in humid areas or lay media close to containers of liquid Do not touch the metal part of a card or expose it to liquids or let it get dirty After using card return it to its case The card is designed so that it can be inserted only one way Do not try to force the c...

Page 85: ... you purchased Make sure the memory media is oriented properly before you insert it If you insert the media in wrong direction you may not be able to remove it When inserting the memory media do not touch the metal contacts You could expose the storage area to static electricity which can destroy data Do not turn the computer off or switch to Sleep Mode or Hibernation Mode while files are being co...

Page 86: ...via available ports on the computer Some models may include the Triple Monitor function that can display image on Triple Monitor independently External RGB monitor port An external analog monitor can be connected to the External RGB monitor port on the computer To connect an external analog monitor follow the steps as detailed below 1 Connect the RGB cable to the External RGB monitor port Figure 4...

Page 87: ...ed below As the port operation of all HDMI display devices have not been confirmed some HDMI display devices may not function properly To connect a device to the HDMI out port you must purchase an HDMI cable 1 Plug one end of the HDMI cable into the HDMI in port of the HDMI display device 2 Plug the other end of the HDMI cable into the HDMI out port on your computer 3 Turn the HDMI display device ...

Page 88: ...o use the function key to select the display device before starting to play video Do not change the display device while playing video Do not change the display device under the following conditions While data is being read or written While communication is being carried out Selecting HD Format To select the display mode follow the steps as detailed below 1 Click Start Control Panel 2 Click Appear...

Page 89: ...ty cable with the lock slot and secure it in place Figure 4 19 Security lock 2 1 1 Security lock slot 2 Security lock Optional TOSHIBA Accessories You are able to add a number of options and accessories in order to make your computer even more powerful and convenient to use For reference the following list details some of the items that are available from your reseller or TOSHIBA dealer Memory Kit...

Page 90: ...e Boost slider to a higher level Audio Enhancements In order to apply the sound effects for your current speaker follow the steps below 1 Right click on the Speakers icon on the Taskbar and then select Playback devices from the sub menu 2 Select Speakers and click Properties 3 On the Enhancements tab select the sound effects you would like and click Apply DTS Studio Sound DTS Studio Sound is a pre...

Page 91: ...t spot with elevated sound image Improved volume output delivering maximum volume without creating clipping or distortion Dialog enhancement for clear and intelligible vocals Bass enhancement for rich low frequency production High frequency definition for crisp details To access the utility click Start All Programs DTS Inc DTS Sound U S patents apply to this product See http patents dts com Manufa...

Page 92: ...y shifting some power consumption to periods when demand is lower For instance in peak hours of power consumption such as in the daytime in the summer the power consumed from the AC power source is automatically stopped and the battery is used for PC operation The AC power can then be used to charge the battery during periods where power demand is reduced such as at night thereby reducing the load...

Page 93: ...ication a fingerprint or password is required again at the login phase TOSHIBA HDD Protection This feature uses the acceleration sensor built in the computer to detect vibration and shocks and automatically moves the hard disk drive s read write head to a safe position in order to reduce the risk of damage that could be caused by head to disk contact Refer to the Using the Hard Disk Drive HDD Prot...

Page 94: ... DVDs in a number of formats including audio CDs that can be played on a standard CD player and data discs which can store copies of the files and folders on your computer s hard disk drive To start this utility click Start All Programs TOSHIBA Media Entertainment Disc Creator TOSHIBA DVD RAM Utility This utility has the function of Physical Format and Write Protect to DVD RAM This utility is cont...

Page 95: ...pecific to your computer system and its programs When enabled this application periodically transmits to our servers a limited amount of system information which will be treated in strict accordance with the rules and regulations as well as applicable data protection law To access this utility click Start All Programs TOSHIBA Support Recovery Service Station TOSHIBA PC Health Monitor The TOSHIBA P...

Page 96: ... specified in the Power Options System automatic Sleep Hibernation Mode 1 This feature automatically shuts down the system into either Sleep Mode or Hibernation Mode when there is no input or hardware access for a specified time This can be specified in the Power Options Power on password Two levels of password security supervisor and user are available to prevent unauthorized access to your compu...

Page 97: ... restores the computer from Sleep Mode depending on the external devices connected to the USB ports For example if a mouse or USB keyboard is connected to a USB port clicking the mouse button or pressing the keyboard will wakeup the computer Heat dispersal 1 To protect against overheating the processor is equipped with an internal temperature sensor which activates a cooling fan or lowers the proc...

Page 98: ...l be supplied to compatible ports even when the power of the computer is turned OFF USB bus power DC5V is similarly supplied to the external devices which are connected to the compatible ports However some external devices cannot be charged solely by supplying USB bus power DC5V As for the specifications of the external devices please contact the device manufacturer or check the specifications of ...

Page 99: ...and Music function is enabled it is not possible to mute sound from the speaker even by connecting headphones to the Headphone jack There is also no sound from the headphone When Sleep and Music function is enabled it is possible to play sound from the computer s speaker by connecting an audio cable to the Microphone jack Using this function discharges the computer s battery Therefore it is recomm...

Page 100: ...Sleep and Charge check box and stop using this function Enabling Sleep and Music You can enable Sleep and Music by selecting the Enable Sleep and Music check box and clicking the Apply button Battery Settings This utility can be used to specify the lower limit of remaining battery life for Sleep and Charge Move the slider bar to specify the lower limit If the remaining battery life falls below the...

Page 101: ...word The character string you enter is displayed as a string of asterisks 3 Click OK If the character string you enter matches the registered password the password option is reset and the display changes to Not registered If they do not match the following message appears You must repeat from step 1 Incorrect Password Owner String This blank field is used to display a message when the password fie...

Page 102: ... the password within 1 minute the computer shuts off In this case some features that can power on the computer automatically Wake up on LAN Task Scheduler etc may not work You must turn the computer back on to retry password entry TOSHIBA HWSetup TOSHIBA HWSetup is the TOSHIBA configuration management tool available through the Windows operating system To run TOSHIBA HWSetup click Start All Progra...

Page 103: ...ystem conditions This application recognizes the system and individual component serial numbers and will track specific activities related to the computer and their usage The collected information includes device operation time and number of actuations or status changes i e number of power button and FN key combination uses AC adaptor battery LCD fan HDD SSD sound volume wireless communication fun...

Page 104: ...g Next will display the PC Health Monitor Software Notice Acceptance screen Please carefully read the information displayed Selecting ACCEPT and clicking OK will enable the program By enabling the TOSHIBA PC Health Monitor software you agree with these terms and conditions and to the use and sharing of the collected information Once the program is enabled the TOSHIBA PC Health Monitor screen is di...

Page 105: ...A HDD Protection Properties window To open the window click Start All Programs TOSHIBA Tools Utilities HDD Protection The window can also be started from the icon on the Taskbar or from the Control Panel HDD Protection You can choose whether to enable or disable TOSHIBA HDD Protection This function does not work when the computer is booting in Sleep Mode in Hibernation Mode in transition to Hibern...

Page 106: ...Viewer can be started from the icon in the task tray This 3D object virtually represents the Computer s internal Hard Disk Drive This representation may vary from the actual number of disks disk rotation head movement part size shape and direction This feature may use a large amount of CPU and memory on some models The computer may become slow or sluggish when attempting to run other applications ...

Page 107: ...on the on screen menu 1 Turn off the computer 2 While holding the F8 key turn on the computer 3 The Advanced Boot Options menu will be displayed Use the arrow keys to select Repair Your Computer and press ENTER 4 Follow the on screen instructions Check your Windows manual for more information on backing up your system including the system image backup feature Creating Recovery Media This section d...

Page 108: ...a you have chosen before proceeding USB Flash Memory will be formatted and all the data in the USB Flash Memory will be lost when proceeding 2 Turn on your computer and allow it to load the Windows operating system from the Hard Disk Drive as normal 3 Insert the first blank disc into the optical disc drive tray or insert the USB Flash Memory into one available USB port 4 Click Start All Programs T...

Page 109: ...port for assistance Restoring the pre installed software from the Recovery Hard Disk Drive A portion of the total Hard Disk Drive space is configured as a hidden recovery partition This partition stores files which can be used to restore pre installed software in the event of a problem If you subsequently set up your Hard Disk Drive again do not change delete or add partitions in a manner other th...

Page 110: ... in this chapter are meant only as a guide they are not definitive problem solving techniques In reality many problems can be solved simply but a few may require help from TOSHIBA Support if you find you need to consult others be prepared to describe the problem in as much detail as possible Preliminary checklist You should always consider the simplest solution first the items detailed in this che...

Page 111: ...random characters Make a screenshot of the current display and if possible look up the messages in the documentation included with the computer software or operating system Check that all connecting cables are correctly and firmly attached as loose cables can cause erroneous or intermittent signals Do any indicators light if so which ones what color are they and do they stay on or blink Write down...

Page 112: ...teen seconds before turning the power on again by pressing the power button Your program stops responding If you are working with a program that suddenly freezes all operations chances are the program has stopped responding You can exit the failed program without shutting down the operating system or closing other programs To close a program that has stopped responding 1 Press CTRL ALT and DEL sim...

Page 113: ...Media Card Pointing Device USB device Additional memory module Sound system External monitor LAN Wireless LAN Bluetooth Power When the computer is not plugged into an AC power outlet the battery pack is the primary power source However your computer also has a number of other power resources including an intelligent power supply and a Real Time Clock RTC battery all of which are interrelated with ...

Page 114: ...y you should check the status of the DC IN Battery indicator Problem Procedure Battery doesn t power the computer The battery may be discharged connect the AC adaptor to recharge the battery Battery doesn t charge when the AC adaptor is attached If the battery is completely discharged it will not begin charging immediately in these instances you should wait a few minutes before trying again If the...

Page 115: ...tart Keyboard Keyboard problems can be caused by the setup and configuration of the computer please refer to the The Keyboard section for further information Problem Procedure Output to screen is garbled Please refer to your software s documentation to ensure that it is not remapping the keyboard in any way remapping involves changing or reassigning the function of each key If you are still unable...

Page 116: ...ere is a disc in the optical disc drive if so remove it and try to start the computer again If this has no effect check the Boot Setting within the TOSHIBA HWSetup Slow performance The files on the Hard Disk Drive may be fragmented in this instance you should run the disk Defragmentation utility to check the condition of your files and the Hard Disk Drive Please refer to the operating system s doc...

Page 117: ...dia card from the computer and then reinsert it in order to ensure it is firmly connected If the problem persists then you should refer to the documentation supplied with your memory media card for further information You cannot write to a memory media card Remove the memory media card from the computer and check to ensure that it is not write protected You cannot read a file Check to ensure the r...

Page 118: ...y try changing the speed setting within the Mouse Control utility 1 To access this utility click Start Control Panel Hardware and Sound Mouse 2 Within the Mouse Properties window click the Pointer Options tab 3 Set the pointer speed as required and click OK The reaction of Touch pad is either too sensitive or not sensitive enough Adjust the touch Sensitivity To access it click Start Control Panel ...

Page 119: ...ed and click OK The on screen pointer moves erratically The elements of the mouse responsible for detecting movement might be dirty please refer to the documentation supplied with the mouse for instructions on how to clean it If you are still unable to resolve the problem contact TOSHIBA Support USB device In addition to the information in this section please also refer to the documentation suppli...

Page 120: ...hods Turn OFF the computer while external devices are connected Connect external devices after turning OFF the computer If this function can not be still used change the setting to disable the function and stop using this function The battery depletes quickly even when I turned OFF the power of the computer If Sleep and Charge function is enabled the computer s battery will discharge during hibern...

Page 121: ... volume settings Please check to see if Mute is turned to Off Check to make sure the headphone connection is secure Check within the Windows Device Manager application to ensure the sound device is enabled and that the device is properly working Annoying sound is heard In this instance you may be experiencing feedback from either the internal microphone or an external microphone connected to the c...

Page 122: ...the external monitor has been disconnected while in Sleep Mode To keep this from happening do not disconnect the external monitor while the computer is in Sleep or Hibernation Mode Remember to turn off the computer before disconnecting the external monitor When the display panel and an external monitor are set to clone mode and they are turned off by the timer the display panel or the external mon...

Page 123: ...nal Bluetooth device is turned on Check to ensure that no optional Bluetooth Adaptor is installed in the computer the built in Bluetooth hardware cannot operate simultaneously with another Bluetooth controller If you are still unable to resolve the problem contact TOSHIBA Support TOSHIBA support If you require any additional help using your computer or if you are having problems operating the comp...

Page 124: ...support department for assistance Consult the reseller or dealer from where you purchased your computer and or software they are your best resource for current information and support TOSHIBA technical support If you are still unable to solve the problem and suspect that it is hardware related visit TOSHIBA technical support website http www toshiba co jp worldwide User s Manual 6 15 ...

Page 125: ...0 30 23 45 30 30 h millimeters not including parts that extend beyond the main body Environmental Requirements Conditions Ambient temperature Relative humidity Operating 5 C 41 F to 35 C 95 F 20 to 80 noncondensing Non operating 20 C 4 F to 60 C 140 F 10 to 90 noncondensing Wet bulb temperature 29 C maximum Conditions Altitude from sea level Operating 60 to 3 000 meters Non operating 60 to 10 000 ...

Page 126: ...A Data Signal I O 13 HSYNC Horizontal Sync Signal O 14 VSYNC Vertical Sync Signal O 15 SCL Data Clock Signal O I O I Input to computer I O O Output from computer AC Power Cord and Connectors The power cord s AC input plug must be compatible with the various international AC power outlets and the cord must meet the standards for the country region in which it is used All cords must meet the followi...

Page 127: ...d must be VDE type H05VVH2 F or H03VVH2 F and for three conductors power cord must be VDE type H05VV F For the United States and Canada two pin plug configuration must be a 2 15P 250V or 1 15P 125V and three pin plug configuration must be 6 15P 250V or 5 15P 125V as designated in the U S National Electrical code handbook and the Canadian Electrical Code Part II The following illustrations show the...

Page 128: ...etooth Specification depending on the model you purchased as defined and approved by the Bluetooth Special Interest Group Logo certification with Bluetooth wireless technology as defined by the Bluetooth Special interest Group This Bluetooth product is not compatible with devices using Bluetooth Version 1 0B specifications The wireless devices have not completed verification of connection and oper...

Page 129: ...of the organization These situations may for example include Using the Wireless products equipment on board of airplanes or In any other environment where the risk of interference to other devices or services is perceived or identified as harmful If you are uncertain of the policy that applies on the use of wireless devices in a specific organization or environment e g airports you are encouraged ...

Page 130: ...or cause the loss or destruction of stored data TOSHIBA is not liable for the loss of data due to eavesdropping or illegal access through the wireless LAN and the damage thereof Card Specifications Form Factor PCI Express Mini Card Compatibility IEEE 802 11 Standard for Wireless LANs Network Operating System Microsoft Windows Networking Media Access Protocol CSMA CA Collision Avoidance with Acknow...

Page 131: ... functions and an external Bluetooth adaptor simultaneously For reference Bluetooth wireless technology has the following features Security Two advanced security mechanisms ensure a high level of security Authentication prevents access to critical data and makes it impossible to falsify the origin of a message Encryption prevents eavesdropping and maintains link privacy Worldwide operation The Blu...

Page 132: ... able to use this type of functionality Product Support The latest information regarding operating system support language support or available upgrades can be found on our web site http www toshiba europe com computers tnt bluetooth htm in Europe or www pcsupport toshiba com in the United States Radio Regulatory Information The Wireless device must be installed and used in strict accordance with ...

Page 133: ...vice supply Russian Federation Limited e i r p 100mW Permitted to use only for indoor applications closed industrial and warehouse areas and on board aircraft 1 Permitted to use for local networks of aircraft crew service communications on board aircraft in area of the airport and at all stages of flight 2 Permitted to use for public wireless access local networks on board aircraft during a flight...

Page 134: ... outdoor operation Canada Industry Canada IC This device complies with RSS 210 of Industry Canada Operation is subject to the following two conditions 1 this device may not cause interference and 2 this device must accept any interference including interference that may cause undesired operation of this device The term IC before the equipment certification number only signifies that the Industry C...

Page 135: ...se operating immediately until no interference is achieved The said legal communications means radio communications is operated in compliance with the Telecommunications Act The low power radio frequency devices must be susceptible with the interference from legal communications or ISM radio wave radiated devices Using this equipment in Japan In Japan the frequency bandwidth of 2 400MHz to 2 483 5...

Page 136: ...ent uses OFDM modulation 4 4 The interference range of this equipment is less than 40m 5 This equipment uses a frequency bandwidth from 2 400MHz to 2 483 5MHz It is possible to avoid the band of mobile object identification systems 3 Indication for Bluetooth The indication shown below appears on this equipment 4 1 2 3 1 1 2 4 This equipment uses a frequency of 2 4 GHz 2 FH This equipment uses FH S...

Page 137: ...ter b g n b g and Bluetooth The Name of the radio equipment QCWB335 DSP Research Inc Approval Number D120156003 The following restrictions apply Do not disassemble or modify the device Do not install the embedded wireless module into other device Radio approvals for wireless devices This equipment is approved to the radio standard by the countries regions in the following table If you use this equ...

Page 138: ...functionalities simultaneously use of computer in areas with low air pressure high altitude 1 000 meters or 3 280 feet above sea level use of computer at temperatures outside the range of 5 C to 30 C 41 F to 86 F or 25 C 77 F at high altitude all temperature references are approximate and may vary depending on the specific computer model please refer to your computer documentation or visit the TOS...

Page 139: ...operating system usually displays the available memory instead of the physical memory RAM built into the computer Various system components like the video adapter s GPU and PCI devices like Wireless LAN etc require their own memory space Since a 32 bit operating system cannot address more than 4 GB of memory these system resources overlap the physical memory It is a technical limitation that the o...

Page 140: ...ilable when operating in AC power mode Screen will dim when the computer is operated on battery power and you may not be able to increase the brightness of the screen Graphics Processing Unit GPU Graphics processing unit GPU performance may vary depending on product model design configuration applications power management settings and features utilized GPU performance is only optimized when operat...

Page 141: ...ing Unit DC Direct Current DDR Double Data Rate DIMM Dual Inline Memory Module DVD Digital Versatile Disc DVD R Digital Versatile Disc recordable DVD RAM Digital Versatile Disc random Access Memory DVD R DL Digital Versatile Disc Recordable Dual Layer DVD ROM Digital Versatile Disc read Only Memory DVD RW Digital Versatile Disc rewritable DVD R DL Digital Versatile Disc Recordable Double Layer FAT...

Page 142: ...tional Association RAM Random Access Memory RGB Red Green and Blue RFI Radio Frequency Interference ROM Read Only Memory RTC Real Time Clock S P DIF Sony philips Digital Interface Format SD Secure Digital SDHC Secure Digital High Capacity SDRAM Synchronous Dynamic Random Access Memory SSD Solid State Drive TFT Thin film Transistor URL Uniform Resource Locator USB Universal Serial Bus UXGA Ultra Ex...

Page 143: ...WXGA Wide Extended Graphics Array WXGA Wide Extended Graphics Array Plus www World Wide Web XGA Extended Graphics Array User s Manual 7 19 ...

Page 144: ... vents 3 5 3 6 3 11 D DC IN indicator 3 1 DC IN Battery indicator 3 15 Display automatic power off 5 5 hinges 3 9 opening 2 4 screen 3 9 Display controller 3 12 Documentation list 2 1 Dual Pointing Device Touch Pad 6 8 E Equipment checklist 2 1 External monitor problems 6 13 H Hard disk drive automatic power off 5 5 HDD Protection 5 13 HDMI out port 3 5 HWSetup accessing 5 11 window 5 11 K Keyboar...

Page 145: ...9 panel on off 5 5 Shut Down mode 2 6 Sleep Mode 2 7 turning off 2 6 turning on 2 5 Problems AC power 6 5 Analyzing the problem 6 2 Battery 6 5 Dual Pointing device 6 8 External monitor 6 12 Hardware and system checklist 6 4 HDD 6 7 Internal display panel 6 6 Keyboard 6 6 Memory Media Card 6 8 Overheating power down 6 4 Power 6 4 Real Time Clock 6 6 Sound system 6 12 TOSHIBA support 6 14 Touch Pad...

Page 146: ... system problems 6 12 T TOSHIBA Disc Creator 4 17 TOSHIBA HDD SSD Alert Utility 5 3 TOSHIBA PC Diagnostic Tool 5 1 U USB device problems 6 10 V Video mode 4 47 Video RAM 3 12 W Web Camera 3 9 Wireless communication 7 5 User s Manual Index 3 ...

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